Came to Immunize for my flu shot, they helped me in office real quick and was able to go in and out…read morewith no wait. Nurse monze had a light touch and I couldn't even feel anything which was awesome!!! Will be going back for my shots here :)

This is my first time writing a yelp review so I want to say a few kind things before I explain how…read moreupset I am about the service I received. I came to this clinic around 3pm on a Friday it was pretty busy. My son does not have insurance and they thankfully accepted us with a $20 fee for all his shots which I am so thankful for! Most of the nurses were very nice and helpful to the people they were caring for; some of which helped assist me even though they were assisting others. My issue is not entirely with the clinic but the woman, Eileen, who cared for my son although I would NOT call it caring at all. (1) Eileen did not seem to be competent or confident in what she was doing. When I would ask her questions she had to ask others employees to answer for us. Even while sitting down doing paperwork she kept asking the woman next to her for help while they were already trying to assist another client! (2) She told us to go to a room which was already occupied! we had to stand around until we were directed by another staff member where to go. (3) When she came in, there was no type of briefing for my child; she didn't explain to any of us what shots he was getting. There was no conversation with my child to let him understand what was happening or what she will be performing, she just stabbed him in the arm with the needle! As a parent this is very unusual in my experience, when there is an invasive and painful procedure being done you usually want to let the child have some kind of understanding of who you are, what your doing, and what to expect. You know, as a stranger invading their personal space? (4) He was crying of course which is expected and since he was getting 5 SHOTS, he was over it by the 2nd one and began to fight and squirm. My mother and I were trying everything to make him stay still and calm him down but she impatiently gave him a shot WHILE HE WAS MOVING. (5) By the last shot she had asked another staff member to step in and help. They did the shot quick and efficient which made me realize how slow our nurse was taking! She left the room almost immediately. There was no comforting from her at all. (6) We asked about aftercare or what to do if my son gets sick. She shrugged her shoulders and told us he shouldn't get sick??? Another staff member had to step in and tell us what we needed to know for aftercare. DO NOT GIVE HIM ASPIRIN for example. (7) To put the cherry on top of it all she didn't even give me back my immunization card after everything was over or even fill it out!! Thankfully there was still staff who stayed after hours to give it back to me. They must have checked to see if she recorded what shots my son got and signed it off for her. For all the parents that are taking there kids here her name was Eileen. I will be taking my son to another clinic and will NOT be returning. Mahalo to the competent staff that stepped in for Eileen! Clearly she was in training but lacks empathy and consideration which can't be taught.

If you need lab test done, quest diagnostics is great. They have a wonderful system in place for…read morescheduling appointments so you're not sitting around waiting. Your doctors office can even fax the lab order over to them so you don't have to worry about losing the lab paperwork; this is very convenient.

I needed some blood work done for a doctor so I chose this specific Quest Diagnostics location…read more They had several appointments available so that's why I chose it. I picked an appointment at 2 pm. Quest prefers that you make an appointment rather than walking in. Be sure and always check in on the text they send you and with their tablet like device in the front of the lobby. This way they can attend you as quickly as possible. They give you the choice of waiting in your car or in the lobby. The chairs in the lobby are separated at least 6 feet. All of the staff wore masks. The place was pretty clean in the lobby and rooms where they do the bloodwork. Overall, everything went smoothly. I had to wait 15 to 20 minutes past my appointment time. I kind of didn't like that but oh well! There was two or three people before me so I guess that's why the wait was longer. They also seemed understaffed. I only saw 2-3 employees working. The lady who was helping me out was nice. She was also gentle when she took out the blood. Some people love to jam the needle into the vein HARD and I don't like that at all! Who would?? Quest takes most types of insurance so that's also a plus. I would continue going with them if needed. I would come back to this location or another. I took my son to a different Quest location. Everything went smoothly when I took him.

These Urgent Care facilities are great and springing up all over. But this is my favorite and…read morealways the first one I go to. I never have much of a wait here and the folks are terrific.

Brought my dad by here years ago and they provided top notch service to take care of his health…read more Wasn't feeling great myself the other day and had a very similar experience with top service and treatment.

The whole staff here is great! I have had to come here a few times with my sick kiddo, the care…read morehere has always been wonderful. They are fast and efficient! I would recommend this clinic 100%

I've been coming here since I was a kid, and now that I have my own family, I bring them here too!…read more(Just because it's cheaper at other places doesn't mean it's better.) I've had some frustrating experiences with urgent care centers that don't seem to care about your well-being beyond the money you pay them at the front desk as well as attitude from the front desk... I had issues with the pharmacy today, and they called them THREE times just to make sure everything was sent over correctly. Ultimately, it was on the pharmacy's end, but as soon as I mentioned my issues, they took immediate action. Front desk is always courteous in person and otp. I would HIGHLY recommend!

Front office staff very welcoming and friendly! Great Nurse…read morePractitioner, Lisa Hendrix and staff, extremely attentive and careful! No long waits overall! That´s great !

John McClusky is by far one of best I've ever seen! I will always go to him. He's helped me with my…read moremigraines, even other drs had no clue. Definitely the BEST! The staff know their business very well as well! All courteous and attentive!