Came to Immunize for my flu shot, they helped me in office real quick and was able to go in and out with no wait. Nurse monze had a light touch and I couldn't even feel anything which was awesome!!! Will be going back for my shots here :) read more

Immunize El Paso - Bandaid placed by Nurse Monze :) - Laboratory Testing Near Me - El Paso, Texas

This is my first time writing a yelp review so I want to say a few kind things before I explain how upset I am about the service I received. I came to this clinic around 3pm on a Friday it was pretty busy. My son does not have insurance and they thankfully accepted us with a $20 fee for all his shots which I am so thankful for! Most of the nurses were very nice and helpful to the people they were caring for; some of which helped assist me even though they were assisting others. My issue is not entirely with the clinic but the woman, Eileen, who cared for my son although I would NOT call it caring at all. (1) Eileen did not seem to be competent or confident in what she was doing. When I would ask her questions she had to ask others employees to answer for us. Even while sitting down doing paperwork she kept asking the woman next to her for help while they were already trying to assist another client! (2) She told us to go to a room which was already occupied! we had to stand around until we were directed by another staff member where to go. (3) When she came in, there was no type of briefing for my child; she didn't explain to any of us what shots he was getting. There was no conversation with my child to let him understand what was happening or what she will be performing, she just stabbed him in the arm with the needle! As a parent this is very unusual in my experience, when there is an invasive and painful procedure being done you usually want to let the child have some kind of understanding of who you are, what your doing, and what to expect. You know, as a stranger invading their personal space? (4) He was crying of course which is expected and since he was getting 5 SHOTS, he was over it by the 2nd one and began to fight and squirm. My mother and I were trying everything to make him stay still and calm him down but she impatiently gave him a shot WHILE HE WAS MOVING. (5) By the last shot she had asked another staff member to step in and help. They did the shot quick and efficient which made me realize how slow our nurse was taking! She left the room almost immediately. There was no comforting from her at all. (6) We asked about aftercare or what to do if my son gets sick. She shrugged her shoulders and told us he shouldn't get sick??? Another staff member had to step in and tell us what we needed to know for aftercare. DO NOT GIVE HIM ASPIRIN for example. (7) To put the cherry on top of it all she didn't even give me back my immunization card after everything was over or even fill it out!! Thankfully there was still staff who stayed after hours to give it back to me. They must have checked to see if she recorded what shots my son got and signed it off for her. For all the parents that are taking there kids here her name was Eileen. I will be taking my son to another clinic and will NOT be returning. Mahalo to the competent staff that stepped in for Eileen! Clearly she was in training but lacks empathy and consideration which can't be taught. read more

Immunize El Paso - This is the day after he got his shots. It looks swollen and red, most likely going to be bruised if not already. - Laboratory Testing Near Me - El Paso, Texas

La mejor atención, las muchachas te atienden como si estuvieras en familia, el encargado es un amor igual que las muchachas. Dios los bendiga Sigan así con esa atención tan buena tan excelente, sonriendo muy bellas personas pero sin duda alguna volvería a ir una y mil veces ya que mis hijos quedaron super encantados trabajan con mucho amor y la verdad quede super feliz con su maravilloso trato a nosotros Dios los bendiga a todos ustedes. Exitos para todos read more

Great people and terrific service!! Young lady had a real light touch and I had 9 shots administered.

no one really knows what's going on there. A girl made a mistake with my insurance and was adviced I'd have to pay for my vaccines when I was initially told I was covered. So I paid them I spoke to supervisor Ivan who said I'd get last dose for free, I took time off work THREE times and every time I'd have to wait more than 20 min to be told he wasn't there and no one could help me. Staff there is rude and unhelpful. Don't promise things you can't provide. I ended up getting them faster and cheaper at Walmart. I wouldn't recommend this lousy place to anyone! read more

I came here to get a TB test the other day. I needed it for my job and a class I'll be taking in June. Everything was done pretty quickly. I would say I waited around 10 minutes total. I've brought my son here a couple of times when he needed immunizations for school. The staff was mostly helpful and friendly. The prices are pretty reasonable. The TB test was $15. I called around and it was $40 at other walk-in clinics. Some places aren't doing it right now because of Covid-19. I'm not sure if the hours are a little bit different for now. They're currently available Monday-Friday until 5 pm. They close for lunch from noon to 2 pm. They also don't do the TB tests on Thursdays. They're closed on Saturday and Sunday. If you need to go during this pandemic: Remember to wear a mask at all times and sit in the assigned seats they have. Take a number if there's a few people in there so that the staff can help you out. They'll also take your temperature when you first arrive at the door. I recommend Immunize El Paso because the staff works fast and the prices are reasonable. read more

Very happy with the service my son and I have received here, everyone is very helpful and kind and wait times are usually short will definitely keep coming to them read more