This is a pretty good emergency room to come to if you don't want to wait hours like at others…read more They hardly get any patients coming in! I'm going to say 4.5 overall but round up to 5 stars. They may perhaps be El Paso's best kept secret! It's a good place to bring kids since you don't have to wait that long. I've already come here a couple of times due to having pain, etc. The staff is really kind and professional. They help you into a room within 5 to 10 minutes. It's even like this on weekends! That's pretty impressive if you ask me. I've gone to UMC and it typically takes at least one hour but usually longer to be seen. Forget about going on a weeknight at around 8 pm! You won't get out of there 'til the next morning! Here at Las Palmas, you'll be out within 2 or 3 hours! I sometimes forget they're an ER facility! It sort of reminds me more of an urgent care center due to it not being so crowded. The place is always super clean inside and outside of the rooms. This also includes the restrooms. It's definitely cleaner than other places I've seen. They also seem to have the latest technology here. They can also do ultrasounds, etc. in the comfort of your room! I'll have to take photos whenever I go back. I have zero complaints. Check them out, especially if you don't want to wait hours to be seen.

Ms. Castro is great! Takes time to listen and answer questions. Follows up and knows her patient.read more

There professional but sometimes they can't get your results on time but other than that it's great…read moreplace to check on your health

Front office staff is horrible and rude! You will wait 5-6…read morehrs to be seen. This is not an exaggeration. Dr has good personality but what brings this clinic down is the whole staff, how they prioritize walk-ins over appointments, and their personalities. I have changed Drs since.

I love this clinic! The first appointment I had here they took really good care of my son. I would…read morerecommend this family clinic to anyone!

Came to Immunize for my flu shot, they helped me in office real quick and was able to go in and out…read morewith no wait. Nurse monze had a light touch and I couldn't even feel anything which was awesome!!! Will be going back for my shots here :)

This is my first time writing a yelp review so I want to say a few kind things before I explain how…read moreupset I am about the service I received. I came to this clinic around 3pm on a Friday it was pretty busy. My son does not have insurance and they thankfully accepted us with a $20 fee for all his shots which I am so thankful for! Most of the nurses were very nice and helpful to the people they were caring for; some of which helped assist me even though they were assisting others. My issue is not entirely with the clinic but the woman, Eileen, who cared for my son although I would NOT call it caring at all. (1) Eileen did not seem to be competent or confident in what she was doing. When I would ask her questions she had to ask others employees to answer for us. Even while sitting down doing paperwork she kept asking the woman next to her for help while they were already trying to assist another client! (2) She told us to go to a room which was already occupied! we had to stand around until we were directed by another staff member where to go. (3) When she came in, there was no type of briefing for my child; she didn't explain to any of us what shots he was getting. There was no conversation with my child to let him understand what was happening or what she will be performing, she just stabbed him in the arm with the needle! As a parent this is very unusual in my experience, when there is an invasive and painful procedure being done you usually want to let the child have some kind of understanding of who you are, what your doing, and what to expect. You know, as a stranger invading their personal space? (4) He was crying of course which is expected and since he was getting 5 SHOTS, he was over it by the 2nd one and began to fight and squirm. My mother and I were trying everything to make him stay still and calm him down but she impatiently gave him a shot WHILE HE WAS MOVING. (5) By the last shot she had asked another staff member to step in and help. They did the shot quick and efficient which made me realize how slow our nurse was taking! She left the room almost immediately. There was no comforting from her at all. (6) We asked about aftercare or what to do if my son gets sick. She shrugged her shoulders and told us he shouldn't get sick??? Another staff member had to step in and tell us what we needed to know for aftercare. DO NOT GIVE HIM ASPIRIN for example. (7) To put the cherry on top of it all she didn't even give me back my immunization card after everything was over or even fill it out!! Thankfully there was still staff who stayed after hours to give it back to me. They must have checked to see if she recorded what shots my son got and signed it off for her. For all the parents that are taking there kids here her name was Eileen. I will be taking my son to another clinic and will NOT be returning. Mahalo to the competent staff that stepped in for Eileen! Clearly she was in training but lacks empathy and consideration which can't be taught.

This medical building has a lot of great doctors for all different needs! It'a a very big building…read moreand it is kept up with very well! In the front of the building when you walk in, you will see a sign showing all the doctors there and their office numbers! I personally see Dr Carlos Viescas for pain management and he is awesome!

I walked in for a bad sore throat and ended up getting checked for a couple of other symptoms while…read moreI was there. The visit was pretty straightforward, and I liked that the staff kept things moving without making the clinic feel hectic.

The whole staff here is great! I have had to come here a few times with my sick kiddo, the care…read morehere has always been wonderful. They are fast and efficient! I would recommend this clinic 100%

The Soldier Family Medical Clinic, or SFMC, is the off site (as in it's a part of William Beaumont…read moreArmy Medical Center WBAMC - but not AT WBAMC), is the larger sizes clinic that supports most of the ARNG, USAR, some families and dependents, and tenet FBTX units located on what is now called "West Bliss". They have a small pharmacy but it is seldom used. Most of the "PA" are located here. PA being the Physician Assistant, which is always a commissioned officer that is assigned as the primary medical officer for a specific unit. So if you're a Soldier located on West Bliss, and you're referred to see a "doc" but not at WBAMC, this is where you'd go. They also have most of the units medics assigned here, that perform all of the admin and vital signs checks for the PA before you're seen by the PA. Normally, if there's any issues more serious than a PA or medic can address, they'll then refer you to a specialist at WBAMC or Mendoza. This place used to be the ONLY SFMC or TMC as they used to be called, on Ft Bliss. But around 2010 when "East Bliss" opened, most persons at FBTX were transferred to Mendoza. But again, if you're a West Bliss troop, this is likely your first stop. They also have some smaller operated labs here. For blood work and th

It's an older medical clinic, and it shows it. The service provided is top notch nonetheless…read more If you are Service Member assigned to certain units, your medical team with your PCM is located here. As the name suggests Family members also receive their medical care in this clinic. I have seen some children for immunology visits for sports/school requirements. Pharmacy, optometry and audiology clinics are currently not located here. Otherwise, you can receive what you need for your routine medical care. If you need any specialty care, you have to be referred to go to the main hospital or the other clinic. As I said in the beginning, you can expect to receive very good care by the medical teams. Make sure you make an appointment thru appointment line. Even then you may have to be patient for it's a very busy clinic supporting many Service Members and Families.

I'm always anxious about getting bloodwork done. Today Jerry was AMAZING! She took the time to let…read moreme get settled. And she was so gentle I barely get the prick! She's an absolute professional. And she was really nice to chat with!

Labcorp has an easy check in process with their labcorp express digital registration. The facility…read moreis clean and well managed. They welcome most insurance. You can use the app to book an appointment online. Diana is a great nurse always super helpful and dedicated!