Never had a bad experience here. The only problem is parking. Get to your appt early or have…read moresomeone drop you off because there is rarely any parking spots.

STAY AWAY! The online booking system is completely broken and has been for weeks!Their website is…read morean absolute joke. Two weeks ago, I tried booking on my phone, but it kept glitching and saying "phone number is required"--even though I filled it out perfectly.Today, two weeks later, the exact same mobile bug is still there. So I switched to my desktop, only to encounter a worse nightmare: after filling out all my info, I selected over 20 different "available" time slots, and EVERY SINGLE TIME I clicked submit, it gave me the error "select a new time for your appointment."Are they seriously not fixing this trash website for weeks? Do they expect everyone to just show up and wait for hours as a walk-in? Completely unacceptable and a massive waste of patients' time. Fix your broken system!

7/10/2026 8:40am . My husband went in for blood test. The male technician did the blood draw. It…read morewas the most painful experience my husband has ever had in Sutter Castro Valley lab. My husband told him that it was so painful. He simply said: "sorry ". No explanation as to why it's so painful.

What a disaster. No ability to make an appointment prior to coming to get labs. I carefully studied…read moretheir website and I arrived at 6:45 am to have time to figure everything out. From viewing their website, there's 2-labs, 10101 or 10103 building. No signs on the 10101 building indicating there's a lab. Supposedly this lab opens at 7am, but with no signage, I couldn't figure out where it is. The 10103 building is the main hospital. When I went to the main desk, the security guard was sound asleep (seriously, sound asleep). After waking him, he tells me to go to the lower level. I go to the lower level and see nothing that looks like a lab. I'm getting pissed because I purposely tried to get here before 7am. When I return to the desk, I just start asking random employees who are arriving to work. A nurse ends up helping me. She informs the security guard that I need to first register and than go to the 2nd floor lab. While I'm registering, I ask that person about the 10101 lab. She tells me that it's a separate entity. I'm convinced that this is the one I wanted because to go to the one I'm at now, I have to register as a patient, which is a hassle. The 10103 lab opens at 7:30 am.

My husband was referred here by his doctor. Located in Castro Valley by Lake Chabot Rd. Easy to…read morefind by the freeway. For some reason, there is plenty of parking but is always full. I would get here early for your appt for easy parking choices. This office is located in the Eden Medical Building. Close walking distance to Starbucks/Denica's for coffee, drinks and food if you are the one waiting. Got here on time but was delayed due to missing a front staff person. The procedure went fast and smoothly. Each person was like an assembly line once one was done, the next patient was taken care of. Once you get that shot through the IV, you're out in 10 mins. It took about an hour and half from when he got inside. You will be spoken to the doctor if there was a big issue to be said but he was able to leave with paperwork of what happens next. Friendly, funny and helpful staff. They are caring as well. I would recommend this place for a Colonoscopy procedure. [6R,2025]

Well, we were told to be here at 7 am. It's now 7:46 am and we are still sitting in the waiting…read morerooms. So far, I give them 1 star and only because

I have had good experiences with pain free blood draws at the Castro Valley location. However, this…read moreone is awful. I arrived for my appointment and checked in but had to wait over an hour to be seen. I told them I tend to faint when giving blood and need to lie down, but they said they 'don't do that' and had me sit in a chair instead. To make small talk I asked the tech why they decided to become a phlebotomist and she said it was because she had a shopping addiction. Nice. She tries twice to get my vein but cannot find it and I'm starting to feel woozy. Then, she goes to get help and leaves me sitting with the needle partially in my arm. I pass out and they get upset at me and then have me leave. To be honest, I cried after that appointment. It was humiliating and I'm never going back to this location.

This location is very busy. It took me months to get an appointment. Then I had to wait more than…read more30 minutes even though I arrived early . I would try another location.

Normally I'd never write a review for LabCorp, but years of dealing with their condescending…read moreemployees sent my temper boiling over this afternoon. In terms of speed of service, these guys have typically always been fine, in my experience. I've never made an appointment, have always been a walk-in, and am seen almost immediately. Very little wait time. No issue with cleanliness, either. The issue is, 100%, the disgruntled jerks they seem to exclusively hire. Whoever is behind the counter at any given time (usually an older white woman with glasses) is never, ever pleasant. Not even decent. Just these grumbling, unhappy people who foist their bad day -- which seems to be every day -- onto patients. And I get it -- just sitting in there this afternoon you had one guy who comes in, obliviously crashes right into the table next to the door, and doesn't move it back, and a patient who had to be told twice which room to go into. People don't listen and they have rotten attitudes. But unless they've demonstrated rudeness or stupidity, there's no reason to treat people poorly. So when I walked up this afternoon and saw a sign that read the following, I read it as, "this place is appointment-only except during a short period in the morning": "Effective 9/25 until further notice: Due to unforeseen event [typo on their part], San Leandro location will be appointment only with accepting walk-ins when time permits from 7:00-8:30 am." I'm an English major and a content marketer, meaning, I write for a living. Anyone with a basic grasp of English would likely read this as I stated above: appointment-only location except during this short window in the morning, if time permits. Well apparently their phlebotomist, the middle-aged Asian woman who always wears her hair in a ponytail, thinks their poor, typo-riddled writing is so sublime that confusion on my part was just me being either too lazy or stupid to read the whole sign. Because when I asked her if they're appointment-only, she snidely remarked that if I'd read the whole sign, I'd see that they're only appointment-only in the morning. Apparently, what they meant to write was that they're appointment-only from 7:00-8:30 am, with the ability to squeeze in walk-ins during that window only as time permits. Not hard to write unless you're more focused on making everyone around you as miserable as you. I was extremely close to reading the phlebotomist the riot act, but I don't need to get myself banned from a LabCorp so close to my house, which I need regularly. So I just made sure to give her back her attitude in spades the entire visit and wasn't nearly as nice to her as I usually am. She seemed to be picking up what I was putting down because she tried to be nicer in the end. Way too late to play that game with me.

Arrived before 9am. Express check in using kiosk, iID and insurance card. Short wait. Courteous…read morestaff. Efficient service. Swift results

IF I could give a zero I would. First they made a mistake with my collection, mis inputted my info,…read moreand then tried to say it was my fault and my QPassport was expired (it wasn't). Completely wasted my time and then tried to gaslight me into thinking it was my fault. I then called the scheduling company, explained my situation and gave them my QPassport and they confirmed that it wasn't expired and they simply made a mistake on their end. LACK OF ACCOUNTABILITY AND PROFESSIONALISM.

it's an Asian guy with glasses that very unprofessional who held up the paper with my social…read moresecurity with people standing behind me and then went on to attempt to say my social out. I swear his type his so ignorant and rude in certain capacities . if you have options go elsewhere. this location is convenient and this is why they are rated at a 2.6 out of only 17!reviews.

Chronically understaffed and with the stupidest policy that simply to drop off a sample which would…read moreliterally take 30 seconds you need to get on a waiting list and spend half of your morning for no reason. Strongly, recommend choosing Labcorp just down the hall. they're less busy and don't have a stupid procedure.

Nobody here. Check yourself in. Have an appt. Been waiting for 20 min and no one has come out to…read morecall anyone in for their appt. Never seen anything as neglectful and unprofessional. WTH.

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

finally got to use this wonderful MRI facilities and meet everyone in person, lady Domenica, Megan,…read moreCarolina & the super tall gentleman-Brad, all so awesome, friendly and kind, also super professional, yes 100% recommended this facility. especially for anyone looking for an affordable cash pay MRI or many other imaging studies.

Beware the high cost of the low price…read more My insurer helpfully scheduled an MRI here because the out-of-pocket cost was much lower than nearby providers. However it is impossible to reach anyone at the local facility, instead you are transferred to a SImonMed call center staffed by offshore ESL workers. Disconnected 2x, put on interminable holds - and still couldn't answer simple questions. After reading the horrible reviews I am going to cancel the appt and just pay the higher fees at a reputable MRI office.

I swear if they reschedule me without asking or move my appointment to a different location one…read moremore time I'm going to loose my mind. I have never been anywhere where I have been made to feel like I don't matter and like I am just a cash cow as much as I have here. I'm about to teste the limits of the amount of times I can change my day off at work before there are some kind of consequences. What does it matter if the doctors are good if it's impossible to see them?

This review is for Dr. Nancy Wigginton. Excellent bedside manner. She was my Dr. briefly because I…read moreended up moving, but I really liked her. Won't get into detail on here, but she was helpful w/ my diagnosis, and I'd request her again in a heartbeat if I could!!! :)