Never had a bad experience here. The only problem is parking. Get to your appt early or have…read moresomeone drop you off because there is rarely any parking spots.

After trying to go to the Mowry location yesterday and being met with senseless service, long…read morewaits, and rude staff- it was the opposite from my impression here. Practically empty waiting room around 3pm on a weekday with a much smaller waiting room as well. Whole process was quick and easy. I had an appt that I made the night before. The phlebotomist who drew my blood was friendly and did great! Most painless experience yet. Barely felt the poke and he kept his hand super steady with each collection tube change. First time here but this will be my new go-to location moving forward.

7/10/2026 8:40am . My husband went in for blood test. The male technician did the blood draw. It…read morewas the most painful experience my husband has ever had in Sutter Castro Valley lab. My husband told him that it was so painful. He simply said: "sorry ". No explanation as to why it's so painful.

What a disaster. No ability to make an appointment prior to coming to get labs. I carefully studied…read moretheir website and I arrived at 6:45 am to have time to figure everything out. From viewing their website, there's 2-labs, 10101 or 10103 building. No signs on the 10101 building indicating there's a lab. Supposedly this lab opens at 7am, but with no signage, I couldn't figure out where it is. The 10103 building is the main hospital. When I went to the main desk, the security guard was sound asleep (seriously, sound asleep). After waking him, he tells me to go to the lower level. I go to the lower level and see nothing that looks like a lab. I'm getting pissed because I purposely tried to get here before 7am. When I return to the desk, I just start asking random employees who are arriving to work. A nurse ends up helping me. She informs the security guard that I need to first register and than go to the 2nd floor lab. While I'm registering, I ask that person about the 10101 lab. She tells me that it's a separate entity. I'm convinced that this is the one I wanted because to go to the one I'm at now, I have to register as a patient, which is a hassle. The 10103 lab opens at 7:30 am.

My husband was referred here by his doctor. Located in Castro Valley by Lake Chabot Rd. Easy to…read morefind by the freeway. For some reason, there is plenty of parking but is always full. I would get here early for your appt for easy parking choices. This office is located in the Eden Medical Building. Close walking distance to Starbucks/Denica's for coffee, drinks and food if you are the one waiting. Got here on time but was delayed due to missing a front staff person. The procedure went fast and smoothly. Each person was like an assembly line once one was done, the next patient was taken care of. Once you get that shot through the IV, you're out in 10 mins. It took about an hour and half from when he got inside. You will be spoken to the doctor if there was a big issue to be said but he was able to leave with paperwork of what happens next. Friendly, funny and helpful staff. They are caring as well. I would recommend this place for a Colonoscopy procedure. [6R,2025]

Well, we were told to be here at 7 am. It's now 7:46 am and we are still sitting in the waiting…read morerooms. So far, I give them 1 star and only because

I like this location because they don't usually have a long wait time. However, they have…read moredisappointed me because today, they totally ignored my check in. I have arrived at 6:45, the wait time that I was given was 19 minutes with the option to wait in the car and receive a text when it's my turn. I have been waiting an hour and a half. They have been letting people walk-in, appointment-less, and it is official that they ignored my check in! This is very annoying and irresponsible on their behalf. I had to wait in lone for another 10 minutes before another employee came out to let people in. Immediately, I walked up to her and politely demanded she let me in. She did, she was very helpful and apologized for the inconvenience. I could tell that she actually cares about her job. Thank you, Bianca for taking the time to listen and servicing me. You have earned this review another star Overall cleanliness, decent. Plenty of parking. Customer service- Juhmer has exceptional customer service skills. The older Asian lady is very rude all the time, she's always giving attitude, and is rough when withdrawing blood. Unlike Juhmer, she has left my arms bruised several times. Bianca is super nice, caring, and gentle.

I have had good experiences with pain free blood draws at the Castro Valley location. However, this…read moreone is awful. I arrived for my appointment and checked in but had to wait over an hour to be seen. I told them I tend to faint when giving blood and need to lie down, but they said they 'don't do that' and had me sit in a chair instead. To make small talk I asked the tech why they decided to become a phlebotomist and she said it was because she had a shopping addiction. Nice. She tries twice to get my vein but cannot find it and I'm starting to feel woozy. Then, she goes to get help and leaves me sitting with the needle partially in my arm. I pass out and they get upset at me and then have me leave. To be honest, I cried after that appointment. It was humiliating and I'm never going back to this location.

Normally I'd never write a review for LabCorp, but years of dealing with their condescending…read moreemployees sent my temper boiling over this afternoon. In terms of speed of service, these guys have typically always been fine, in my experience. I've never made an appointment, have always been a walk-in, and am seen almost immediately. Very little wait time. No issue with cleanliness, either. The issue is, 100%, the disgruntled jerks they seem to exclusively hire. Whoever is behind the counter at any given time (usually an older white woman with glasses) is never, ever pleasant. Not even decent. Just these grumbling, unhappy people who foist their bad day -- which seems to be every day -- onto patients. And I get it -- just sitting in there this afternoon you had one guy who comes in, obliviously crashes right into the table next to the door, and doesn't move it back, and a patient who had to be told twice which room to go into. People don't listen and they have rotten attitudes. But unless they've demonstrated rudeness or stupidity, there's no reason to treat people poorly. So when I walked up this afternoon and saw a sign that read the following, I read it as, "this place is appointment-only except during a short period in the morning": "Effective 9/25 until further notice: Due to unforeseen event [typo on their part], San Leandro location will be appointment only with accepting walk-ins when time permits from 7:00-8:30 am." I'm an English major and a content marketer, meaning, I write for a living. Anyone with a basic grasp of English would likely read this as I stated above: appointment-only location except during this short window in the morning, if time permits. Well apparently their phlebotomist, the middle-aged Asian woman who always wears her hair in a ponytail, thinks their poor, typo-riddled writing is so sublime that confusion on my part was just me being either too lazy or stupid to read the whole sign. Because when I asked her if they're appointment-only, she snidely remarked that if I'd read the whole sign, I'd see that they're only appointment-only in the morning. Apparently, what they meant to write was that they're appointment-only from 7:00-8:30 am, with the ability to squeeze in walk-ins during that window only as time permits. Not hard to write unless you're more focused on making everyone around you as miserable as you. I was extremely close to reading the phlebotomist the riot act, but I don't need to get myself banned from a LabCorp so close to my house, which I need regularly. So I just made sure to give her back her attitude in spades the entire visit and wasn't nearly as nice to her as I usually am. She seemed to be picking up what I was putting down because she tried to be nicer in the end. Way too late to play that game with me.

Arrived before 9am. Express check in using kiosk, iID and insurance card. Short wait. Courteous…read morestaff. Efficient service. Swift results

IF I could give a zero I would. First they made a mistake with my collection, mis inputted my info,…read moreand then tried to say it was my fault and my QPassport was expired (it wasn't). Completely wasted my time and then tried to gaslight me into thinking it was my fault. I then called the scheduling company, explained my situation and gave them my QPassport and they confirmed that it wasn't expired and they simply made a mistake on their end. LACK OF ACCOUNTABILITY AND PROFESSIONALISM.

it's an Asian guy with glasses that very unprofessional who held up the paper with my social…read moresecurity with people standing behind me and then went on to attempt to say my social out. I swear his type his so ignorant and rude in certain capacities . if you have options go elsewhere. this location is convenient and this is why they are rated at a 2.6 out of only 17!reviews.

Jennifer was great and her assistant I didn't get his name but he was a Latino with a half shaved…read morehead with a black pony tail he was excellent drawing blood! It was a a small waiting room and it was pretty confusing where to find this quest. Out of sheer luck I asked the pharmacy if they knew where Quest was and sure enough it was in the same building around the corner hall 111 Quest! I went with an appointment at 9:45am on a Thursday I could have been in and out but I waited to have my blood drawn laying down so I waited 10 mins for the bed since there's only one. So I was out at 10:00am! They had a very clean waiting room and excellent staff! Well done Quest so happy I went with my gut and went to my closest Quest! Please read my review and don't waste your time with negative feed! Pros Clean waiting room & patient rooms Appointment is a must in my book but there was 3 people without an appointment in line Gentle staff Cons Kinda confusing on where to go since there's no sign or directions but I'll post pictures so you won't get lost ***It's across the Starbucks and it's a huge building that says pharmacy that's the building Quest is number 111room go down the hall if you get lost ask the pharmacy

This place is low class and mismanaged beyond belief. They will have you walk-in and check-in on a…read moretablet. Keep you on the waitlist for hours and cut it off at 4pm on the dot when they close. With the only response is you should have had an appointment. Why not cut off the waitlist at 3pm or 2pm? Even the DMV will see you if you're on the waitlist. I will take my business to LabCorp moving foward.

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

This clinic is the biggest joke. I was told to show up at 6:45 am for a 7 am MRI and stood outside…read moreuntil 7 am. Meanwhile, I had to fill out forms 2-3 times with the same information. My MRI finally took place at 7:30 am. Afterwords, I noticed imaging hadn't been sent to my orthopedist and I hadn't received any detail about the imaging in over 2 weeks. When I called, the representative told me I had to go into the clinic, request imaging and wait 30 min OR my doctor could fill out a form for imaging and it would take 30 days for them to get the information. None of this was communicated or stated in the mountains of paperwork I filled out, no one at the clinic made this clear or even said anything about how/when my orthopedist could get the results. Seems you get what you pay for. I should've paid more money to get better service and faster results from a reputable hospital like Stanford. I never would've known any of this had I not called and therefore Castro Valley Open MRI just keeps your money and your records and does nothing else to help you as a patient. I'll definitely never go here for imaging again.

I had a mra scheduled about a month ago, but the scan was not completed correctly. When I went to…read moremy neurology appt, it was discovered that the angiogram was not preformed. I called the facility again and they scheduled me for another mra. They canceled the day of because the equipment was broken. They rescheduled me again in a few days. They called later that evening and when I got disconnected for a second time, I found out that they just cancelled me because they double booked me. All in all, my care has been delayed about a month. I had a Cva in July and this is the final exam that I need performed before I can move on with my care, but because of the lack of efficiency, I've been in limbo waiting to see why I had a stroke. In the meantime, costs have been adding up because I've had doctors visit where I couldn't be seen, I've given up work shifts, arranged for baby sitters, etc, for exams they just cancelled without caring. The worst part is that I can't even reach the office to talk with the office manager. Everything goes thru a call center.

This review is for Sarah Lindahl- I've had issues for years with my cycle and Sarah is the first…read moreperson, doctor or PA who has truly listened and taken me seriously. When I went to her for the first time back in 2017 she found something that none of us expected. After my exam, while I was getting dressed, she went and found research and more information for me and printed it out. During this pandemic there have been some times when I just needed to talk to her about a few things, but didn't need an exam. I was able to book phone calls with her to ask her these questions and it was so helpful. During one of these phone calls we went over options for medication and she stayed on the phone with me for upwards of an hour talking everything through, and answering all my questions. She is also incredibly responsive in the sutter health app messaging system and I am grateful for it! She has also ordered tests to find out what could be the cause of my issues and talked to me about the results when she received them (which was in less than 24 hours). Over all I absolutely love her and, for the first time ever, look forward to my exam appointments with a gynecologist. Thank you Sarah!!!! Even though I no longer live in San Leandro and am now in SF I will happily make the trip back here just for Sarah. Read all the reviews carefully because a lot of them aren't for this specific section of the facility. They are random reviews that don't belong under OBGYN

I swear if they reschedule me without asking or move my appointment to a different location one…read moremore time I'm going to loose my mind. I have never been anywhere where I have been made to feel like I don't matter and like I am just a cash cow as much as I have here. I'm about to teste the limits of the amount of times I can change my day off at work before there are some kind of consequences. What does it matter if the doctors are good if it's impossible to see them?