Dropped in for a drug screen on my lunch break. Very clean. Very professional and helpful front…read moredesk staff. They let me order my test online, then got me in right away. Efficient visit.

Couple of weeks ago my helper picked up my new all day pee test kit! THEY GAVE HER A PEE HAT AND 3…read morePAPER CUPS,!! What the hell is wrong with them, over and over, same shit different day! So she went back couple of days later gave her everything but the CHEMICAL that needs to go into the jug!!!! I called them twice including main number, NO CALL BACK WHATSOEVER,!! I did the test, went to drop it off! OFFICE CLOSED FOR GOOD, no messages on their door or on their phone! Unbelievable !!! What a terrible way to do business, and waste of my time and energy! Done, will never return to any other if their unprofessional businesses! DISGUSTING TO SAY THE LEAST,!! I am reporting you to the top medical outfits!!!!

This lab is totally user unfriendly. There is no human contact in the waiting room. There is no way…read moreto reach them on the phone. Making appointments are required but they are weeks if not months to wait. I came as a walk in but I have no idea if I'm on a list. There is a wall between the lad and the eaiting room. No window. No humans. Just a pad on a pole. I hate this lab!

After trying to go to the Mowry location yesterday and being met with senseless service, long…read morewaits, and rude staff- it was the opposite from my impression here. Practically empty waiting room around 3pm on a weekday with a much smaller waiting room as well. Whole process was quick and easy. I had an appt that I made the night before. The phlebotomist who drew my blood was friendly and did great! Most painless experience yet. Barely felt the poke and he kept his hand super steady with each collection tube change. First time here but this will be my new go-to location moving forward.

Be prepared to wait an hour to get a blood draw from this lab. I don't know if it's lack of…read morepersonnel or bad management but it is the most inefficient lab I've ever been to. Don't know what happened because it used to be awesome but it's just gone downhill the last couple of years.

What a disaster. No ability to make an appointment prior to coming to get labs. I carefully studied…read moretheir website and I arrived at 6:45 am to have time to figure everything out. From viewing their website, there's 2-labs, 10101 or 10103 building. No signs on the 10101 building indicating there's a lab. Supposedly this lab opens at 7am, but with no signage, I couldn't figure out where it is. The 10103 building is the main hospital. When I went to the main desk, the security guard was sound asleep (seriously, sound asleep). After waking him, he tells me to go to the lower level. I go to the lower level and see nothing that looks like a lab. I'm getting pissed because I purposely tried to get here before 7am. When I return to the desk, I just start asking random employees who are arriving to work. A nurse ends up helping me. She informs the security guard that I need to first register and than go to the 2nd floor lab. While I'm registering, I ask that person about the 10101 lab. She tells me that it's a separate entity. I'm convinced that this is the one I wanted because to go to the one I'm at now, I have to register as a patient, which is a hassle. The 10103 lab opens at 7:30 am.

My husband was referred here by his doctor. Located in Castro Valley by Lake Chabot Rd. Easy to…read morefind by the freeway. For some reason, there is plenty of parking but is always full. I would get here early for your appt for easy parking choices. This office is located in the Eden Medical Building. Close walking distance to Starbucks/Denica's for coffee, drinks and food if you are the one waiting. Got here on time but was delayed due to missing a front staff person. The procedure went fast and smoothly. Each person was like an assembly line once one was done, the next patient was taken care of. Once you get that shot through the IV, you're out in 10 mins. It took about an hour and half from when he got inside. You will be spoken to the doctor if there was a big issue to be said but he was able to leave with paperwork of what happens next. Friendly, funny and helpful staff. They are caring as well. I would recommend this place for a Colonoscopy procedure. [6R,2025]

Well, we were told to be here at 7 am. It's now 7:46 am and we are still sitting in the waiting…read morerooms. So far, I give them 1 star and only because

Posting again in regards to the awesome phlebotomists we've had. Yesterday we had Ram the float and…read morehe was so great with my daughter! My daughter is special needs diagnosed with autism and epilepsy. It is usually very difficult to withdraw blood (and even get a shot) and takes 3 or more people (her Dad and I holding her and another staff member) but the phlebotomists we've had (Talpa, Aaron & Ram the float) have been so patient, understanding and friendly with her. Both times she didn't cry, get out of the seat or pull out anything. The only thing negative is waiting but they do their best to get to each patient fast and efficiently while still helping people at the kiosk since there is no one at the front desk

This location is very busy. It took me months to get an appointment. Then I had to wait more than…read more30 minutes even though I arrived early . I would try another location.

Normally I'd never write a review for LabCorp, but years of dealing with their condescending…read moreemployees sent my temper boiling over this afternoon. In terms of speed of service, these guys have typically always been fine, in my experience. I've never made an appointment, have always been a walk-in, and am seen almost immediately. Very little wait time. No issue with cleanliness, either. The issue is, 100%, the disgruntled jerks they seem to exclusively hire. Whoever is behind the counter at any given time (usually an older white woman with glasses) is never, ever pleasant. Not even decent. Just these grumbling, unhappy people who foist their bad day -- which seems to be every day -- onto patients. And I get it -- just sitting in there this afternoon you had one guy who comes in, obliviously crashes right into the table next to the door, and doesn't move it back, and a patient who had to be told twice which room to go into. People don't listen and they have rotten attitudes. But unless they've demonstrated rudeness or stupidity, there's no reason to treat people poorly. So when I walked up this afternoon and saw a sign that read the following, I read it as, "this place is appointment-only except during a short period in the morning": "Effective 9/25 until further notice: Due to unforeseen event [typo on their part], San Leandro location will be appointment only with accepting walk-ins when time permits from 7:00-8:30 am." I'm an English major and a content marketer, meaning, I write for a living. Anyone with a basic grasp of English would likely read this as I stated above: appointment-only location except during this short window in the morning, if time permits. Well apparently their phlebotomist, the middle-aged Asian woman who always wears her hair in a ponytail, thinks their poor, typo-riddled writing is so sublime that confusion on my part was just me being either too lazy or stupid to read the whole sign. Because when I asked her if they're appointment-only, she snidely remarked that if I'd read the whole sign, I'd see that they're only appointment-only in the morning. Apparently, what they meant to write was that they're appointment-only from 7:00-8:30 am, with the ability to squeeze in walk-ins during that window only as time permits. Not hard to write unless you're more focused on making everyone around you as miserable as you. I was extremely close to reading the phlebotomist the riot act, but I don't need to get myself banned from a LabCorp so close to my house, which I need regularly. So I just made sure to give her back her attitude in spades the entire visit and wasn't nearly as nice to her as I usually am. She seemed to be picking up what I was putting down because she tried to be nicer in the end. Way too late to play that game with me.

Sign on door states By Appointment Only or Drop off. No appointments found on website. Came here…read morebecause website stated walk ins welcome. They should update website or take sign off door if no longer applies.

This is by far the worst Quest Diagnostics location I have visited. I attempted to schedule an…read moreappointment but was informed they were fully booked for the next month. Since walk-ins were listed as an option, I arrived at 1:30 PM. The check-in kiosk indicated there was only one person ahead of me, which I did not mind. However, there was no staff available to assist with the check-in process. The check-in area consists of a very small, windowless room with no access to speak to an actual staff member. This made the process especially difficult for several patients--mostly older individuals--who were not familiar with the technology and were visibly confused. I found myself assisting them as if I were an employee. I waited until 3:30 PM with no update. At that point, a staff member finally came out and informed us that walk-ins are not accepted after 2:00 PM and that anyone there for a walk-in could leave. This policy was never posted or communicated, which resulted in a significant waste of time. I explained that I had arrived before 2:00 PM, but was told I could stay until 4:00 PM to see if someone did not show for their appointment--though it was "more than likely" I would not be seen. The interaction was rude and unprofessional. Clear signage, staff presence, and better communication could have prevented this situation entirely. If it were possible, I would give this location zero stars.

Their personal is so unprofessional and no one help you! The room is so small and they make you…read morewait for hours even if you have an appointment

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

I had a mra scheduled about a month ago, but the scan was not completed correctly. When I went to…read moremy neurology appt, it was discovered that the angiogram was not preformed. I called the facility again and they scheduled me for another mra. They canceled the day of because the equipment was broken. They rescheduled me again in a few days. They called later that evening and when I got disconnected for a second time, I found out that they just cancelled me because they double booked me. All in all, my care has been delayed about a month. I had a Cva in July and this is the final exam that I need performed before I can move on with my care, but because of the lack of efficiency, I've been in limbo waiting to see why I had a stroke. In the meantime, costs have been adding up because I've had doctors visit where I couldn't be seen, I've given up work shifts, arranged for baby sitters, etc, for exams they just cancelled without caring. The worst part is that I can't even reach the office to talk with the office manager. Everything goes thru a call center.

Their "Customer Service" automated system is a nightmare. They scheduled me & sent countless…read morereminders including the day of the appointment only to find out they werent even open. Its impossible to call the office directly. Avoid them if at all possible

This review is for Sarah Lindahl- I've had issues for years with my cycle and Sarah is the first…read moreperson, doctor or PA who has truly listened and taken me seriously. When I went to her for the first time back in 2017 she found something that none of us expected. After my exam, while I was getting dressed, she went and found research and more information for me and printed it out. During this pandemic there have been some times when I just needed to talk to her about a few things, but didn't need an exam. I was able to book phone calls with her to ask her these questions and it was so helpful. During one of these phone calls we went over options for medication and she stayed on the phone with me for upwards of an hour talking everything through, and answering all my questions. She is also incredibly responsive in the sutter health app messaging system and I am grateful for it! She has also ordered tests to find out what could be the cause of my issues and talked to me about the results when she received them (which was in less than 24 hours). Over all I absolutely love her and, for the first time ever, look forward to my exam appointments with a gynecologist. Thank you Sarah!!!! Even though I no longer live in San Leandro and am now in SF I will happily make the trip back here just for Sarah. Read all the reviews carefully because a lot of them aren't for this specific section of the facility. They are random reviews that don't belong under OBGYN

This review is for Dr. Nancy Wigginton. Excellent bedside manner. She was my Dr. briefly because I…read moreended up moving, but I really liked her. Won't get into detail on here, but she was helpful w/ my diagnosis, and I'd request her again in a heartbeat if I could!!! :)