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    Labcorp

    3.4 (124 reviews)
    Open • 6:00 am - 1:30 pm
    Updated a few days ago

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    redness from Tegaderm torn off by Labcorp phlebotomist

    I asked the phlebotomist, Raymond, if he had a butterfly needle (it's the smallest type for difficult veins and I was advised by another phlebotomist to let whoever is working on me know that I need this). He was walking away as I said it and when he came back, he didn't acknowledge my question. I placed my arm on the rest and he asked, "What's this?" I had applied Lidocaine (numbing cream) with Tegaderm (medical dressing to keep the cream in place) to numb the area before my appointment. I said "It's Lidocaine, I typically have issues with my veins." He seemed annoyed and tried to pick at the edges, pinching around at different spots quickly. I offered to do it since it seemed difficult with the gloves he had on. Raymond said "I'll do it" and abruptly yanked at the center of the Tegaderm and tore it off, it was startling. Referring to the Lidocaine, he said "You know these things don't work right?" I started to respond but he immediately cut me off with "Why don't you let me do this and look over there and I'll tell you when I'm done." I mentioned again, "Butterfly needles usually work better on me." He seemed to take this personally like I didn't think he could do his job and seemed annoyed again and said "Do you know how long I have been doing this?"I was surprised at how he was talking to me and stayed quiet. He did the draw and said, "Do you see this here?" as he pointed the redness from removing the Tegaderm. I said "Well, it's worth it because I've learned that if I apply the Lidocaine 2 hours ahead, it works for me." He scoffed. The realization that my skin was red was because he tore off the Tegaderm was delayed because I was in shock at my experience. I have used Tegaderm many times before for lab work, no other medical staff has ever torn it off in that way. They always carefully remove it, so my skin has never gotten red afterwards. What Raymond doesn't know and didn't bother to know is that I have had severe health issues for 12 years. I have had over 80 sessions of chemotherapy, plus scans and bloodwork - almost all of these entail getting access to my veins. I have experimented with the numbing cream to find out what works. Those trying to access my veins have needed the use of ultrasound machines to find my veins. This is one of the most disappointing experiences I've had medically. No one should be treated like this. My partner took me to the appointment and asked if I wanted him to come in with me. I didn't think it was necessary, so I said no, but in hindsight, I don't think Raymond would have been that disrespectful if someone else were there. When I first walked into the lobby, it was full. All of the seats were taken and several people standing. Raymond was making an announcement not to come up and ask about wait times, that it would delay the receptionists checking patients in. And that if we had questions, to ask him. One of the two check-in kiosks were out of order. One of the people waiting said that their appointment was at 11:45am and their spouse or whoever just got called in at 12:30pm. It's reasonable that people want to know how long the wait is going to be. The TV overhead has 1/4 section showing the wait list of who is a walk-in and who has appointments, with no indicator as how long the delay times are. One man without an appointment had been waiting since 8 something that morning, I felt bad for him. He was struggling to walk with his cane and seemed defeated, which is no surprise, seeing as it had been 4+ hours for him. It baffles me that some companies continually put the bottom line ahead of people. I hope that everyone who contributes to this sort of work culture is put into a position to see how disheartening and de-humanizing these sort of experiences are. Maybe then, there would be change. More and more, LabCorp testing locations are short-staffed, the workers are stretched thin, overworked and just plain burnt out. But that does not excuse rudeness and disrespect.

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    ABC American Bio-Clinical Laboratories

    ABC American Bio-Clinical Laboratories

    1.5(14 reviews)
    1.8 mi

    I went today for blood test. Only one lady doing everything including paperwork and drawing blood…read more I saw front desk post if waiting time too long go to 416 Main Street, SG or 328 S Atlantic Blvd, MP. I was sent by 416 Main Street to here since they could not draw my blood; I also went to 328 S Atlantic and nobody was there during office hour. I saw one patient's blood was too thick and had problem to draw, but the lady tried very hard to draw. I think the owner should at least add one more help. So the lady can take 15 minutes break every two hours legally, and patients can get more protection no mistakes happen because of busy. The owner should also find out why people do not go to the other two places but here.

    Please save your time and find another lab to go to, if your health plan allows. This is the fourth…read moretime I have taken my dad here and the wait is unbearable. We have very few if any choices for labs as I work and can only take my dad on the weekends. The problem is that they only have one technician doing the patient intake and drawing blood. Poor lady is working as fast as she could but this company is too cheap to hire more ppl. The latest time we were here there were two technicians and the wait was 40 minutes. The other three times, it was a one-woman show and the wait is 1.5-2 hours. That's just to draw blood, ladies and gentlemen.

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    ABC American Bio-Clinical Laboratories - What's wrong with this photo? Only one staff member working. Line is down the hallway.

    What's wrong with this photo? Only one staff member working. Line is down the hallway.

    ABC American Bio-Clinical Laboratories
    ABC American Bio-Clinical Laboratories

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    Labcorp - laboratorytesting - Updated September 2026

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