I visited a few times during 2025 and 2026 they have a nice system where you come in and take a number from the box on the counter. When your number is called you go to the window with your paperwork and then they will call your name to go inside for your blood test. The staff is very helpful and polite. read more

The only reason why I come here to get my blood drawn is because it's in the same building as my doctor. And the lady at the front desk is so rude and loud. I totally understand working at a clinic can be a pain but that doesn't mean you have to be rude to us who are the patients/customers. Earlier today, I walked in to get my blood drawn and didn't know that I need to have this specific health insurance card in order to have my blood drawn. And she said in the loudest voice to me while there were other people behind and around me. "Hey you get over hear and listen to me". While others were around me lol almost looks like this lady is giving us a lecture because they were all looking and listening. I wouldn't recommend coming to this location at all. read more

Took my mom to do a blood test for the first time, and oh boy, didn't expect the attitude of the front lady was rude. The lab is convenient as they are on the same building as my mom's doctor. I asked what time they closed on Saturdays and said 12:15pm while on Yelp says 1pm. read more

Rushed, unfriendly front office staff. You're merely a number to them. Likewise, they closed 15 minutes prior to their posted hours and didn't care one was knocking. Rude. Bravo Covered CA/Obama Care. read more

The front desk lady has the worst attitude towards elderly and patients. Shouldn't have her in healthcare industry at all . Rude , arrogant and disrespectful. I understand healthcare environment is stressful and can be hectic, but you still need to show empathy and patience towards those people who needs help . read more

Pretty much everyone is rude in this office and their billing department is a joke. They yell and don't respect anyone here. I would rather use Quest from now on. read more

Thankfully,,my experience with this location was great! I arrived on 9/29/22~Thursday, around 11:30-12pm & there was only 2 people ahead of me:) The wait was about 15 ish minutes & the blood drawn was completed within 5 minutes..The phlebotomist gal was very friendly & nice, as well as the receptionist! If you send out good vibes with a positive attitude, it'll be reciprocated;) My arm has no bruising(& I usually bruise easily) . I only felt a small pinch & it left a small,normal mark on my arm!Yay,, Great job! Thank YoU & God bless!! FYI: Parking was easy for me(got a spot up front). Also,The parking lot is open to drive North-through to the left side, where another building is located & more parking is available. The lab is on the third floor #311. To speed things up,,Have your paperwork, Insurance card,& ID ready when you sign in!! read more

Sun Clinical Laboratories - Blood drawn left only a tiny red dot:) And surprisingly, no bruising~Because I usually bruise Very Easily!! XO - Laboratory Testing Near Me - Monterey Park, California

Coming here to do blood test. Receptionist is not nice and non patient when you ask questions... better go to another location next time

Super rude ladies here, yelling at patients, really bad service. Honestly 0 stars for them. I've been to other Sun labs and they were calm.

Worst blood drawimg experience at this office yesterday after waiting for one and half hour。 Hope the bruise will be gone im a few days read more

Sun Clinical Laboratories - bad experience of blood drawing yesterday at this office - Laboratory Testing Near Me - Monterey Park, California

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Conveniently located in the same office as one of my doctors, however their customer service is lacking. Note, they don't abide by their stated hours. After they sent me back to my doctor for an authorization, I came back 10 minutes prior to closing and the door was already closed and locked. Convienient became inconvenient as now I'll have to come back another day. read more

RUDE RUDE RUDE RUDE RUDE!!! Do not give them your business. I went to drop off urine sample for my toddler and the door was unlocked I opened it and she basically pushed me out and said No you can't leave that and closed the door in my face. No explanation or anything! read more

Today I went to drop a specimen off at this location at 500 Garfield Ave. in Monterey Park I knew the hours were 1 to 2 for lunch . I arrived at 12:50 to drop off specimen doors are locked. No signs why ? Knock on the door , Young Hispanic, woman opens the door I said are you closed? She said yes were closed for lunch. I said it says open till 1 o'clock. Why are you closed at 12:50? She says we close at 12:50 so we can get cleaned up. I state it should state on the sign 1245 instead of 1:00 . She responds to me rudely with lots of attitude " you can go somewhere else I don't know what to tell ya we're closed." I asked her her name she walked away without a response I work in healthcare. If I had one of my employees made a comment to a patient such as this ithey would be reprimanded and written up Looking at the reviews seems frequent to have rude comments to patients. It seems this business doesn't care. read more

The staff there were very rude, they were yelling at their patients. Lunch break was between 12:30pm to 1:30pm, they locked the door way early before the break time. If they don't like their job they should not work there. read more

Don't go here if you want to get your blood test results fast. They said that my results would be sent to me in 5-7 days when I got it done. I called them today and they said that its actually 1-2 weeks now. Even though each day I called, and they said that in 7 days they would have it. I need this blood result to get my medication approved from my doctor, but they are taking way too long; to the point where I have to go to another office to draw blood again, because this lab is way too slow. read more

This place was as gross of a medical office I've ever been in, and the staff moves about as fast as molasses...

Plenty of parking if you come around 8 am when the lab clinic opens. Wait time was about 30 minutes as there were people before me, 10 people. Be sure to have your blood work paper from your doctor, insurance card and ID ready to handle over to the receptionist. From there, it was like a 5 minutes wait until going to the exam room. The person drawn my blood; she did a good job. Slight bruise but survived. read more

Horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Over an hour to get blood drawn!!!! Not enough seats, no courtesy, no consideration that people are fasting, therefore very hungry, small parking lot for a large building- so NO PARKING!!!! It's awful, avoid at all cost! Do your research to find a better lab. Don't waste your time in this place. It will ruin the rest of your day. read more

The only redeeming quality of this place is its location to a bunch of doctors and clinics. Staff is rude, procedures are vague and waits are long. read more

There are a couple of options on places to go get a blood test as provided by the insurance around the 626 area. I ended up choosing Sun Clinical Laboratories and as many people have mentioned on here during the covid times... long wait, terrible attitudes and provided no options when I have my ID number but switched insurances and waiting on a new card. Learn from my mistakes on waiting for the new insurance and avoiding this place like covid. read more

Horrible ‼ I went to the 500 Sun Clinical Lab draw station at 4:10PM on a Tuesday. To be exact, 50 mins before the closing time at 5:00PM. I was the only client in the office. I walked to the front desk. There was a Hispanic lady by herself ( Not Lizette. Lizette is nice and professional). I told the lady I was there to pay cash for my lab work which was done the day before. She told me she was not going to take any payment and I need to pay at the headquarter which is located in El Monte. She turned away from me and ignored me. I explained to her calmly that I got a call from the billing Dept 20 mins ago that I can pay at this location. Then she started to raise her voice and give me a mad look and told me " Leave The Office Now" I was shocked at the time. I told her the staffs from her lab told me on the phone just 20 mins ago to stop by at this location to pay. She repeated " Leave The Office Now" " You Are Not Allow To Stay Here" "Go Outside " I'm so upset being treated like this as a honest patient there to pay for the service. She's Very Rude and Unprofessional to clients ! I really hope the Sun Clinical Lab management team will see all these posts and complaints! The unfriendly, unprofessional staffs is not accepted in any kind of service business, especially in the health care business where you deal with senior, sick and disable person. read more

It's a no frills lab that takes your blood and you go use the building's restroom to do your business. The LVN took my paperwork and took my blood. She didn't bruise my arm and answered all my questions. The place looked a little dusty but where the tubes were located it looked clean so no contamination there. read more

Terrible wait line! Waited over an hour and a half. When I first came with my mom there was around 8 people in line. It takes over 15 minutes for each person to get their name called. I've been here since 10:45 and finally got called at a 12:20....geez. Save yourself some time and don't come to this place. read more

Sun Clinical Laboratories - Laboratory Testing Near Me - Monterey Park, California

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Rude staff with worse customer service and vague instructions. Customers deserve respect!

The lady at the front desk is very rude and unprofessional. Raising her voice and yelling at people when they tried to ask her a question. At least listen to their question first before telling them to get out and go back to stand in line. There is no line at that time anyway. Very short staff and unprofessional. If I can give them a 0 star then I will because of the rudeness bxs toward patients. Their services make me question why did doctors around San Gabriel Valley work with Sun Clinical Labs seem they have such a bad service. read more

I'm not much of a chit-chatter. I don't expect to be pampered while someone stabs my arm. I'm not even going to complain about the lack of professionalism in the front desk. Truth be told, I just want to be in&out as quickly as possible. Sun Clinical Labs are as different on how each one is operated. I would not go to this draw station, BUT I would go to the one two blocks down the road. The difference? night and day. read more

Receptionist is so mean, rude and impatient from Monterey Park. I called them ask about if they received my check yet. And they gave me an attitude verbally, I was very polite. I said, thank you and smooth tone. I don't know why the hospital still cooperate with them, I think I will find another hospital instead. The lady who always has a hair bun and do the blood drawing, she is professional and polite. read more

I was there this Sat morning at 745 and there was already a long line I must be the 20th in ljne as soon as 8 o clock hit, the door opened and they let everyone in, eveyrone has to sign their names and then they get called and hand the receiptionust your insurance card, Id and lab sheet. (Pretty good system, I must say) i set my stopwatch to time how long it will take for me and to my surprise i was done in 22 mins Cathy drew a lot of blood from me and even asked if I am ok since she drew a lot( soooo thoughtful and caring) and the receptionist is very cheerful even though the waiting room is full My experience was very pleasant and I just admire these 2 workers for their attitude and their diligence They were able to get patients in and out in no time read more

I wish there was a 0 star option, i would've picked it. Do not go to this lab! The Hispanic girl there that draws blood doesn't know what shes doing. I told her ahead of time that I was a hard stick because face it, I've had my blood drawn hundreds of times, I know. But she insists on finding her own vein instead of heeding my advice and she sticks me in a vein i KNEW wasnt going to provide enough blood for the many tests I needed done. So she sticks the needle in and the blood flows like molasses... very slow... and what does she do? She starts FISHING (pulling the needle out partly and sticking it back in and moving it in all different directions) She does this for a good minute or two... and has all tubes done, I don't even think she gets enough blood for my tests anyway... but then when I leave and take the bandaid off, I have this HUGE hematoma, the whole venipuncture site that she drew blood from is already bruising and HARD and swollen like I got some nasty allergy to a mosquito bite. Just FYI... phlebotomists should ALL know that FISHING in veins are no longer allowed by the national phlebotomy association. Don't go to this lab if you don't want these medical assistants to disregard protocol and potentially damage your arm, just saying. I know all this because I'm a licensed phlebotomist. If i could I would have just drew my own blood, but that wasn't possible so I ended up being a victim of bad bedside manners and incompetent nurses. read more

Sun Clinical Laboratories - This is the result of the Hispanic girls lack of knowledge in venipuncture. - Laboratory Testing Near Me - Monterey Park, California

This facility needs to be refurbished and the staff needs to be retrained ASAP! Accepted methods of payments: HMO, cash, etc Parking Sidewalk (the parking adjacent to the structure is extremely limited). Reception Office: Very grimy and dingy Receptionist Very incoherent. Your name will be mumbled by the receptionist. Phlebotomist No interpersonal skills Quick blood-draw and quickly asked to leave the premises This facility is quick to draw your blood. However, the people who work here lacks any interpersonal skills. No one greets you, looks you in the eyes, or says anything. If you need a quick blood draw, then this may be the place for you. Otherwise, it may be better to go to your primary care provider for your nurse/physician to draw your blood. read more

Over crowded extremely long wait times. No place to sit and people coughing everywhere.

Really small place and looks dirty. When you go inside, things are piled upon pile, as if it is like a little hoarding room where you are drawn blood. The blood was drawn quickly but people were unprofessional. read more

Very bad attitude and extremely slow, waiting outside for about 2 hours... don't recommend this place

This place sucks, this second time I'm here the people who work here is always so rude . I will never come over here again

Hours are never what it says on Yelp. Annoying and dirty. Feel like I'm going to catch something here. Whoever is in charge of the Yelp account should updated hours whenever they change. read more

After drawing blood, the staff fails to tell people to keep pressure on the needle wound for 15 minutes, which causes blood to leak out. As a result of that staff failure, you get big bruises that damage a huge amount of cells and tissues in your arm around the needle wound. This failure is very substandard, very bad, which indicates staff lacks professional training. Avoid this place. Go other places for blood drawing. read more

The people working at this location fail to follow simple instructions. My dad has had his lab work done here multiple times for convenience. They never fax the results to his doctors as stated on the labs. They say that the doctor has to call in for the results. Doctors don't have that much time to be making those calls. Dont come here unless you like making follow up calls. read more

Their staff's attitude really bad!!! I'm pregnant and I didn't the blood test for Down's syndrome. Those two ladies lost my blood sample and didn't notified my obgy!!! Till the last day that my obgy requested my report, they said they never got my books sample. That's totally ridiculous. So I rushed back to they lab and got a blood test! I wouldn't go their lab ever again, if I have any other options!!! They are totally rude and unreliable!!! The worst lab ever!!! read more

The lady is rude don't want listen what you Say. Just want charge you that's it...... That's not good customer service. I want give zero star read more

I wish there was a 0 star option, This review is for location at 500 N Garfield Ave Monterey Park CA 91755. Bad customer service and bad attitude, The lady working at counter keep yelling and complaining about me for asking a question. I will not going to this location again. read more