I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I have been to many many labcorps and quests. With my various health issues, I require a variety of…read morefrequent tests. Needless to say, I put them off for some time so ended up with about 7 or more different orders from at least 5 separate doctors. Claire, at the front desk took the time to locate and sort through all the orders and make sure to cc the proper doctors and make sure there were not duplicates of draws (as some orders overlapped). Not only that but when I showed up after closing time, Claire opened the lab to submit my samples (otherwise I'd have to do them all over again and 24 hours of urine is not an easy task). Claire made a daunting task seem doable and went above and beyond to help me and to make sure I was taken care of and all the many orders were well organized despite how difficult it was. She prevented me from having to go multiple time and have to message my doctors for new labs. I felt so accomplished after leaving despite Claire having done all the work. Additionally, Trupti (not sure the spelling sorry) was the phlebotomist who drew my blood. I've been poked and prodded for years and she was very kind and gentle and the needle did not hurt. I did have 14 viles to fill so we had to move to another vein but still minimal pinch with the poke. One of the most pleasant blood draws I've ever had. Getting poked is slightly retraumatizing for me and Trupti helped me feel comfortable and supported. Definitely going back and asking for Trupti again.

My experience with the PT/front desk staff member, CLAIRE, was extremely disappointing and raises…read moreconcerns about patient care at this location. Her communication with patients was rude, condescending, and unnecessarily harsh. I observed her raising her voice, speaking down to patients, and behaving as though ordinary patient questions or needs were an irritation. Her demeanor during blood draws also appeared careless and dismissive, which is especially concerning in a healthcare setting. Patients should be treated with basic respect, professionalism, and attentiveness, particularly during clinical procedures. I hope management reviews this seriously, as the conduct I observed does not reflect an appropriate standard of patient care. I am certain that my experience can be corroborated by other patients.

They are extremely slow and extremely unprofessional, they had difficulty detecting my insurance…read more They are extremely small space and not polite. I waited for an hour and they asked me to go to another urgent care because they're too busy.

I went to this clinic because I need new referrals. It turned out to be a joke, they did not know…read morewhat they are doing. They told me they submitted my referrals few times since 1/2/2026. However, my insurance medical group has not received any referral requested from getwell. I went to their offices few times, all they could tell me was they would resumbit my referrals and I should have the request on their site. Eveytime I went, I came back with disappointments the following day. I decided to switch to another PCP and get my nre referrals. Do not go to this clinic. They do not help you at all.

Located inside the Safeway, this Quest Diagnostics is the go-to place for getting blood work for my…read moreelderly parents. You can make an appointment online ahead of time and when you come in, there is a kiosk to check in and wait. The waiting area has a few chairs. You can also wait in your car and they will let you know when it's your turn. There is a screen on the wall that indicates the queue. Once you check in, they process you fairly quickly and efficiently. I recall there's 2 exam rooms and a bathroom (for taking urine samples). The times we've come, it's fairly straight forward.

come in 10:40, the worker did not allowed me to do the check. Do not respect my time ; come in…read more10:40, the worker did not allowed me to do the check. Do not respect my time .

Excellent place and clean facilities efficient staff great place to be Thx,my experience with this…read moreplace was amazing and I am happy to share my experiences in this place was great

I've had my blood drawn twice here, and it was surprisingly quick and painless both times. The…read morefirst time was no wait at all, and the second time was only a 10 minute wait (although when I originally stopped by it was PACKED, so I put it off until my next visit.) Even with the crowds, at least they are efficient, with their take-a-number system and plenty of blood draw stations. Most importantly, the phlebotomists (I've never had the opportunity to use that word before...yay!) are polite and know what they are doing. I didn't feel a thing either time. (Which typically isn't the case when a woman tries to stick something in me. ;)

It might have been because I went early on a weekday, but out of all the Quest Diagnostic locations…read moreI've been to, this definitely has been the best experience so far. The office is on the smaller side, but there's ample parking, clean facilities, and fast service/easy check-in (text). The staff was friendly and I was in and out in less than 30 min!

The phlebotomists do a decent job, but expect to wait 30-60 minutes beyond your appointment time to…read morebe seen. And mobile check-in at the kiosk inside as well as on your phone.

I arrived at 8:00 AM as a walk-in patient and have now been waiting for over two hours. During this…read moretime, I asked the front desk several times about the queue, and each time I was told to keep waiting because there were patients with appointments ahead of me. However, what I observed is that the system here does not seem to consider walk-in patients at all. Even if someone arrives later for a 9:30 appointment, they are still placed ahead of walk-in patients who have already been waiting since early morning. This means that walk-in patients' time is continuously pushed back, and effectively our time is being wasted. What is even more concerning is that when I tried to ask about this situation, the staff responded by saying that I was "arguing." English is not my first language, but asking reasonable questions about the process should not be interpreted as arguing. Instead of addressing the issue with the system or explaining how walk-in patients are handled, multiple staff members seemed to focus on criticizing me for asking questions. It felt like I was being treated unfairly simply because I was trying to understand the situation and advocate for walk-in patients. After waiting here for two hours, I was even told that I should go somewhere else. That is extremely frustrating and unfair after such a long wait. I believe the current system is not respectful of walk-in patients' time, and the way this situation was handled--especially toward someone who is not a native English speaker--is very disappointing. I hope this concern can be taken seriously and that the process for walk-in patients can be improved so others do not have to experience the same situation.

My experience at blood draw clinics has not been pleasant and I had braced myself for a visit. It…read moreended up being super efficient and pleasant. Self checking took seconds and then the phlebotomist came out in minutes. She was friendly, cheerful and knew what she was doing. Easy peasy! Just the way it should be.

Labcorp in Cupertino delivers a smooth, efficient experience from start to finish. The front‑desk…read morestaff is organized and welcoming, and they keep the check‑in process moving quickly even during busy hours. The phlebotomists are skilled, gentle, and clearly experienced. Lately, I've had mine blood drawn and this is the first time, in a long time, I'd didn't have a bruise. Thank you. :) It's extremely hard to believe the other reviews taken days before is the same place. I didn't see that. I was a 'walk in' and they took me right away. I'm not that lucky, so I'm gonna have to give them credit for being awesome. The facility is clean, well‑run, and everything is handled with professionalism. It's the kind of place where you feel taken care of, not rushed. If you need lab work done and want a team that's friendly, efficient, and reliable, this location is a solid choice.

I had a very upsetting experience at this Labcorp…read more There was a white female nurse with two noticeable moles on her face who was rude and unhelpful. I had an outstanding balance, but I clearly told her that I was willing to pay it immediately. Even so, she refused to draw my blood or help me find a solution. Her attitude made it feel like she simply wanted to leave work early and go home rather than help a patient. In my opinion, Labcorp management should seriously review her conduct and consider terminating her employment. There are many people who need this job and would treat patients with much more professionalism, patience, and care. On the other hand, there was an Indian female nurse who was very kind, compassionate, and helpful. A big shout-out to her. I sincerely hope Labcorp has more employees like her.

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

No issue with regular maintenance. Owner seems like a honest guy. No tricks, upsales. Gets the job…read moredone.

I have been taking my Lexus RX 350 here for last couple of years. Prior to that, I took my…read moreHighlander and Corolla to them for many years. Very honest shop with no frivolous charges.