I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Scheduling the appointment was extremely easy - it didn't ask for any additional information. When…read moreI showed up, this was not the case. They rejected my doctor's lab order since it was not in PDF or Paper form even though it never presented that was needed. The receptionist was difficult to work with, not explaining what was needed and just airing her frustration that what I had wouldn't work, not offering any solutions. When I finally figured out what she needed, she was extremely dismissive and wouldn't help me still. The appointment itself took maybe 2-3 minutes maximum and was easy. All the time wasted since the receptionist was unhelpful.

Be prepared to wait at least 1 hour. Regularly And much…read morelonger than other locations... even if upu have an appointment

I went to this clinic because I need new referrals. It turned out to be a joke, they did not know…read morewhat they are doing. They told me they submitted my referrals few times since 1/2/2026. However, my insurance medical group has not received any referral requested from getwell. I went to their offices few times, all they could tell me was they would resumbit my referrals and I should have the request on their site. Eveytime I went, I came back with disappointments the following day. I decided to switch to another PCP and get my nre referrals. Do not go to this clinic. They do not help you at all.

I wish I could give them 0 stars. They are scammers and…read moreabsolutely awful. They know nothing about insurances, and their knowledge of the system is extremely poor. If you want to waste your time and receive terrible service, go to this place--it's a nightmare.

Located inside the Safeway, this Quest Diagnostics is the go-to place for getting blood work for my…read moreelderly parents. You can make an appointment online ahead of time and when you come in, there is a kiosk to check in and wait. The waiting area has a few chairs. You can also wait in your car and they will let you know when it's your turn. There is a screen on the wall that indicates the queue. Once you check in, they process you fairly quickly and efficiently. I recall there's 2 exam rooms and a bathroom (for taking urine samples). The times we've come, it's fairly straight forward.

come in 10:40, the worker did not allowed me to do the check. Do not respect my time ; come in…read more10:40, the worker did not allowed me to do the check. Do not respect my time .

Excellent place and clean facilities efficient staff great place to be Thx,my experience with this…read moreplace was amazing and I am happy to share my experiences in this place was great

I've had my blood drawn twice here, and it was surprisingly quick and painless both times. The…read morefirst time was no wait at all, and the second time was only a 10 minute wait (although when I originally stopped by it was PACKED, so I put it off until my next visit.) Even with the crowds, at least they are efficient, with their take-a-number system and plenty of blood draw stations. Most importantly, the phlebotomists (I've never had the opportunity to use that word before...yay!) are polite and know what they are doing. I didn't feel a thing either time. (Which typically isn't the case when a woman tries to stick something in me. ;)

It might have been because I went early on a weekday, but out of all the Quest Diagnostic locations…read moreI've been to, this definitely has been the best experience so far. The office is on the smaller side, but there's ample parking, clean facilities, and fast service/easy check-in (text). The staff was friendly and I was in and out in less than 30 min!

I set up an appointment @ this facility. They emailed me confirmation so they had my contact info…read more I fasted as per instructed. I arrived for my appointment & found a note on the door that they had to close due to unforeseen circumstances. In this age of electronic communication, they certainly had several ways to contact their patients with appointments! Since I had been fasting, I went to another location & had to wait an hour and 1/2 to get the lab work done. This put me late to my next appointment for the day. I will not go back to this location on Graves, SanJose but will not be surprised if they cease to exist!

I arrived at 8:00 AM as a walk-in patient and have now been waiting for over two hours. During this…read moretime, I asked the front desk several times about the queue, and each time I was told to keep waiting because there were patients with appointments ahead of me. However, what I observed is that the system here does not seem to consider walk-in patients at all. Even if someone arrives later for a 9:30 appointment, they are still placed ahead of walk-in patients who have already been waiting since early morning. This means that walk-in patients' time is continuously pushed back, and effectively our time is being wasted. What is even more concerning is that when I tried to ask about this situation, the staff responded by saying that I was "arguing." English is not my first language, but asking reasonable questions about the process should not be interpreted as arguing. Instead of addressing the issue with the system or explaining how walk-in patients are handled, multiple staff members seemed to focus on criticizing me for asking questions. It felt like I was being treated unfairly simply because I was trying to understand the situation and advocate for walk-in patients. After waiting here for two hours, I was even told that I should go somewhere else. That is extremely frustrating and unfair after such a long wait. I believe the current system is not respectful of walk-in patients' time, and the way this situation was handled--especially toward someone who is not a native English speaker--is very disappointing. I hope this concern can be taken seriously and that the process for walk-in patients can be improved so others do not have to experience the same situation.

Friendly staff and short wait time! Easy to book online, check in process was simple and…read morestraightforward. I have a fear of needles and was nervous for my bloodwork but the staff tried their best to make the process easy and stress free. Would come back!

Labcorp in Cupertino delivers a smooth, efficient experience from start to finish. The front‑desk…read morestaff is organized and welcoming, and they keep the check‑in process moving quickly even during busy hours. The phlebotomists are skilled, gentle, and clearly experienced. Lately, I've had mine blood drawn and this is the first time, in a long time, I'd didn't have a bruise. Thank you. :) It's extremely hard to believe the other reviews taken days before is the same place. I didn't see that. I was a 'walk in' and they took me right away. I'm not that lucky, so I'm gonna have to give them credit for being awesome. The facility is clean, well‑run, and everything is handled with professionalism. It's the kind of place where you feel taken care of, not rushed. If you need lab work done and want a team that's friendly, efficient, and reliable, this location is a solid choice.

Had a horrible time here today. The first phlebotomist used an extremely big needle and couldn't…read moreget the blood out. The second phlebotomist used a smaller one, got the blood out, but he used too much and unnecessary force to do it, making me feel a lot of pain. And he was very clumsy, keeping knocking things like needles and urine sample bottles off the table. Now there are big bruises on my arm and it still feels painful, I believe usually a real skilled phlebotomist wouldn't have left it like this.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

Review long overdue. I've been going to TLS Auto Service for over 10 years, and Anthony, the owner,…read morehas worked on several of my vehicles over the years--including a 3rd gen 4Runner, 3rd gen Prius, and now my 5th gen 4Runner and 4th gen RAV4. I bring all my cars here for regular maintenance like oil changes, brake fluids, differential fluid and coolant fluids maintenance, brake pad and rotor replacements. They've also handled bigger repairs such as an axle seal leak, valve cover gasket leak, and fixing warped rotors. Everything has always been done right the first time. What really sets this place apart is that Anthony does most of the work himself, and after the job is done, you hear directly from him about what was done and why. He's very polite and easy to talk to, and you never feel like you're being ripped off. The quality is as good as--or better than--the dealership, using original Toyota parts, but without dealership prices. No middleman, no customer service rep--just straight answers from the person actually working on your car. He also documents major repairs with before-and-after photos and will even check in a day or two later to make sure everything's driving well. Most importantly, they're honest, reliable, and trustworthy. I've never had an issue in the 10+ years I've been coming here. If you're looking for a shop you can actually trust, I highly recommend TLS Auto Service.

I have been going to TLS auto service for years now. Anthony is an honest and experienced…read moretechnician/mechanic and really knows his craft. And his pricing is very reasonable too. If you own a Toyota, Lexus, or Scion... this is the mechanic you want to touch your car.