If I could leave a zero for this solar company I would. They have the most horrible customer service. I got my soles installed back in July 2023. It's been over a year and my electricity bill remains the same. I've complained to la Solar that my electricity consumption has not changed, the solars are not producing enough energy and I am stuck with this system that's not properly working. La solar fails to address any customer service complaints. The last response I got from them was to call DWP and have them change my rate to a "B" but they don't address the issue of the solars not producing enough energy. Do not bother with them. Save your time and everyday read more

I've been a customers for some years now. My experience with LA Solar Group has been satisfying. From the sales rep explaining the product, the process during installation and being permitted through our local energy company, and from any customer services issues. I had a minor discrepancy with something and they still accommodated me without hesitation. It was great customer service. My Envoy device went bad and I was in warranty for another one. Gurgen the field technician came out and fix it swiftly. I've already recommended a few friends and colleagues to LA Solar Group. read more

My Tesla batteries are in great conditions with Las Solar group. Thank-you La Solar with your great service. Can tell only positive for the service and installation experience I had with La Solar. Thank you. read more

My solar edge inverter failed 8/4 in the middle of the afternoon . Attempted to contact the installer Barnes Solar and to my surprise they went out of business. They were in the process of merging with LA Solar which did not transpire however LA Solar took over their clients (unfortunately labor was not included). LA Solar immediately saw my system down and had the replacement part ordered. My replacement inverter was installed on 8-20 by John who after picking his brain was a very knowledgeable and experienced technician. John recommended I educate myself in the panels to ensure what my warranty truely is regardless what was in contract 25 year warranty. I located the manufacturer after finding out that my panels are obsolete. I asked John about solar battery storage which he highly encouraged which I was already thinking about. Highly recommend LA Solar. read more

LA Solar has been a great and economical company to work with for Solar, Battery and Solar expansion projects... Arman provided honest statuses about the complementation of my solar expansion project, when it had a few setback. LA solar still pulled it together and completed the project to my satisfaction read more

Shortly after posting this review on Yelp, a representative of LA Solar reached out to me. They coordinated the roofing contractor to repair the leak, and stayed in contact with me throughout the entire process. It was almost too much customer service, LOL, and in stark contrast to the level of service I had grown to expect. My new advice if you are not satisfied is to write a negative review, and be surprised at how great the customer service becomes! read more

They have highly recommended qualified customer service and technician crew, if you have high electric bills, please give LA Solar a call. They are more than ready and willing to help you out this summer. So save some money give them a call. read more

Ara assigned Albert in sales to help facilitate my purchase of 2 Panasanoic Evervolt Panels to add to my existing 17 panel system installed in July 2019, which really made my day! Albert replied to all my questions, which was really great! Even though their previous sales person had told me I had to purchase LA Solar Black on Black brand panels, they made it possible for me to add on Panasonic, which matches my existing SolarEdge / Panasonic panel system. I was contacted then by Jasmine to help schedule the installation (Jasmine is super helpful and very responsive, btw!). Working with Albert and Jasmine, I noticed the significantly improved communication, coordination, and process, which I highly appreciate and value as a customer. Today, Herbert and Chris came to install the 2 add on panels which took a bit more time than expected since the racking system is different from what they use for LA Solar brand panels. However, they were able to resolve that. The only issue now which they could not finish in today's visit (due to time) is having their team return to resolve my cellular connectivity which is down again, and needs to be replaced by an Ethernet connection, something I had requested 1 year ago when the 3G network went down in June 2022, but they had installed a new cellular kit instead. So in order to see my network online or on the app, the celluluar connectivity has to be restored. read more

LA Solar has exceeded my expectations! The staff is very responsive and knowledgeable and I recommend them highly.

Updated TLDR; Seems that LASG will honor their warranties but you have to definitely be persistent. Their roofing team and interior repair teams made it out to my house and got everything fixed up. It's scheduled to rain next week, so we'll see how everything holds. Bumping the review to 4 star instead of 5 because it shouldn't be this hard to get work done. TLDR; take the roof warranty with a huge grain of salt, getting LASG to take any action on it will be like pulling teeth! Welp, I have another review update unfortunately. We ended up with a leak under our panels. I opened a case on 8/20/23 and I was able to send photos of the damage on 8/27/23 Here we are 10/25/23, two months later and there is no resolution on the issue. LASG sent out a third party to do an inspection on 9/8/23, the third party was on time and responsive. They said they would get the report back to LASG the same day (and I had no reason to doubt them) Finally, 10 days later on 9/18/23 (after emailing countless times asking for updates since 8/27/23) I got the roof leak report that said it was inconclusive, great. So now I've been waiting for LASG to send out a tech to remove the panels and take a closer look. For the sake of the warranty I have not touched the panels using any third party. LASG said they'd be at my house on 10/19/23 - no show Again on 10/20/23 - no show Again on 10/31/23 - no show 11/1/23 - Roofer finally showed up and patched the roof, we'll see in the next rain if it holds 11/7/23 - Interior repair team showed up, on time and as planned. This is getting ridiculous and I'm really starting to question the value of the warranty that was pushed oh so hard when the sales person was here. I really hope we can get this resolved before the rainy season starts or I'll have to take matters into my own hands. LASG your communication is a joke, I shouldn't have to email every other day to keep the process moving and to get updates. read more

LA Solar did an amazing job at our home. Replaced old electrical panel, installed a new solar system generating almost 60kWh of power each day. The teams that worked on our home were very professional, cleaned up after themselves, and did very clean work overall. They did the entire job from A to Z including replacing the roof, replacing an old panel from the 50s, and the wall patching needed for that in around 4 weeks. Including LADWP permitting. Very impressed with their work and my new electric bill. read more

LA Solar Group - Solar Installation Near Me - Sun Valley, California

So about 8 years ago LA Solar sold us on using the SunPower system. That company is now in the midst of a BK and our panels are having issues and LA solar is acting like they did not sell us on that fact these panels are warranties for 25 years. I didn't buy this system from SunPower I bought it from LA solar. In fact we are still paying for the system. I would highly recommend to not use this company! read more

My solar panels had been installed by another company who have since been ghosting me. Unfortunately the permitting was not completed for the solar panels. This was not discovered until after LA Solar had agreed to install the whole house backup batteries. Thankfully LA Solar helped me to get the solar panels permitted and installed the batteries. Understandably, it took a little while to get things sorted out but they were there to help complete the project properly. Recently, I had more trouble with the panels and LA Solar was able to fit me into their busy schedule sooner than I had expected and fixed the problem without any drama. They are true professionals and not a fly-by-night company looking to make a quick buck. They stand by their work. It is hard these days to find a stable solar company. I'm glad I was introduced to them. read more

LA Solar installed my system in 2015 - they were super responsive, efficient, and professional. Recently most of my microinverters stopped reporting, so I contacted them yesterday. This morning Gurgen arrived and got to work troubleshooting the system. After a thorough check off all 8 panels, he was able to get all but 1 back working, and noted 1 or 2 others were not performing well. He indicated that they will follow up and replace either the inverters or the panels once they complete the final diagnosis. I really appreciated Gurgen's hard work toward resolving the problem. All my experiences with LA Solar have been exceptional. read more

Final Update. Stay Away Exhausted all resources they do not have proper insurance bond to cover my cost if something goes wrong with roof. Worked with an Construction attorney and she said its not worth it go into litigation Please review your contract. When I asked them just reinstall the panels properly they asked for 5k. They just install and leave and take no responsibility even if they damaged my roof. Redoing my roof and cleaning out Black mold it caused took 12 month. I completely regret this decision. Please do not reach out to me LA Solar I have a attorney on my side and wish not to ever be contacted by you. read more

Solar panel Inverter failed after 8years. Replacement & reinstallation was processes through LA Solar Group. From arranging new inverter from manufacture and reinstallation, it was handle promptly. All under warranty, outstanding service from staff and tech. Highly recommended! read more

LA Solar Group is an excellent solar installer. They will do exactly what they said. Also, their technicians are very professional and make the job right. I am very happy with LA Solar Group. Thank you very much for taking good care of my solar system. read more

1. Price = Grade "A" Best price compared to other solar installers I researched on Yelp - $10k (8 panels) for 5mWh with a 25 year warranty. I wanted the minimum electric bill for the rest of my life. Last 2 LADWP bills have been the minimum with $154 NEM bank deposit. I ended up needing these extra panels because I converted my garage into a living space. 2. Reliability = Grade "A" Been with LA Solar since October 2015. They have been responsive and have fixed all problems that I reported. So far they deserve a solid "A". 3. Customer Service a. Albert Ayvazyan (initial salesperson) was easy to communicate with - solid "A". b. Headquarters and the installation foreman should improve their communication with the customer. I texted HQ with the date and time for installation, but the Foreman did not call me ahead of time as I requested. HQ didn't give me the Foreman's number. It's important when you have to put away your guard dogs. I had to go outside and check 15 minutes after I expected them. I suggested that they put the installation date, time, and notes in a central project location where everyone (HQ, Foreman, Customer) can easily check. To be fair, this was the only hiccup after I got the Foreman's phone number, smooth thereafter. c. Be aware that all payment less $500 is due upon system installation, but not including completion. 3 days after 50% of the work is done, I get 60% of the bill. Completion of the work will be 7 days after. I ask HQ for the new foreman's phone number, but nobody answers my text for about 7 hours. I text that I'll pay the invoice when I see production in the app, then I get a phone call in less than 5 minutes to check my contract. They should have finished the 2 day job in 4 days max. In any case, after 6 weeks now, you can trust them. d. Also, I was told I needed an inspection before my monitoring account would be setup. But I ended up not getting/needing it after all. e. Lastly, Melanie Nersisyan saved the whole LA Solar experience. She setup my account and walked me through the monitoring process and features. Very responsive and easy to work with -- "A+" read more

I'm updating a earlier unhappy review because this company stepped up. I developed a problem on my roof that was not caused by my panels. LA Solar backed me up, sent a fantastic crew out, and charged reasonable prices. Loving their hard-working crew. Yay for LA solar! read more

One of my very good friends just got a new system by LA Solar. After reviewing various quotes, LA Solar was very comparable and fair in pricing. Besides the pricing, the decision was made to move forward with them since they had inventory of solar panels, Tesla Powerwalls, expertise and got the whole solar application process with PG&E as well as the local building department streamlined. Will recommend them in the future. read more

Today David from LA Solar came to meet the county inspector regarding installation of an additional battery to my solar. County passed the installation as they always have because LA Solar has an excellent installation crew. Before David left he noticed that one of my other batteries was off line. I told David that the installation guys had noticed that and were going to try to solve the problem on line. Later in the day David returned to say he wanted to take another look at the off line battery. Later David told me that TESLA had declared the battery defective and would be sending a new one for LA Solar to install.. David was courteous, competent and effective. No BS he just got the job done for the customer. Thank you David. read more

La Solar installed the system 2 years ago, the system performance is outstanding the quality of the work is really good and fast, I'm paying mostly 20$ a month for utilities, Thank you. read more

Exceptional service from Gurgen. He took the time to explain the installation process, answered all my questions with patience, and ensured everything was done to the highest standard. Thank you read more

5 years into our system and service is still great. Because our system is being monitored, LA solar noticed one of our inverters went bad, sent us a new inverter and installed it at no cost to us. read more

We started our process in March of '22. And finally received approval in November '22. Since then there has been little to no communication. They finally sent people out to install the panels and then nothing for another month. We informed LA Solar that no other equipment had been delivered, which they were surprised to hear. They showed up and mounted batteries in the garage we had built out specifically for the project and then nothing. (Btw, "build out" was done upon the recommendation of their electricians who suggested and approved the location in our garage.) Now another electrician arrived weeks later and installed the gateway in front of our house instead of the garage. Exactly, what we were trying to avoid and the reason for building out a portion of our garage in the first place. They also destroyed our aloe vera garden in the process.(I'm livid regarding my aloe.) I immediately contacted customer service and voiced my concerns. First I was told it was unsafe, to which I answered: That is not what the other electrician and our approved plans dictated. The answer then changed to "customer stated that the wires would be unsightly" , to which I responded with, "I was told the piping and wires would be hidden and painted, most likely underneath the awning, that was not an issue". After that, the reason then changed again, to "customer requested it moved", to which I responded, "Why would I build out my garage only to deface the front of my house?" We ask that they make things right, relocate the gateway and place it in the garage, per our agreement. They now say it will take 120ft of wiring and that we will have to pay to have it moved. Now, let's make this clear, the original plan was to place the gateway, etc, in the garage...now that an employee made a mistake, they want to charge us more money to do what they were supposed to do?! Our argument is the same: It was mounted in the wrong location, different from the approved plans and what we agreed upon and needs to be corrected. Their electrician took it upon himself to install the gateway, different from the approved plans. Either he disregarded the plans or did not familiarize himself with our project. Whatever the reason, it needs to be corrected. We are now going back and forth and at the moment see no end in sight. We had an appointment last week and no one showed up (not the only time). Hopefully we make some headway here, one in which LA Solar make things right? Now we are waiting for their response. Similar to the experience of others on yelp, it seems the lack of internal communication is causing problems. read more

After posting here on Yelp, a customer support manager reached out to me and scheduled some time to walk through the issues with me. We walked through the various issues one by one and she was able to find someone to come out and address all the issues. She moved promptly and the person who she found to review my system came out and was able to get it up and running pretty quickly. As a result of all this I did lost about 6-7 months of solar generation and she was able to give me a refund on what was estimated that I lost. So far the system has been up now about 1.5 months and seems to be operating pretty well. If anything changes I will update this review. Generally speaking it seems like LA Solar had a serious growth spurt and they were having trouble keeping up with the demand. It seems like they are taking steps to correct that. read more

Thank you, Gurgen, for stopping by today and replacing broken brackets on my solar panels.

On time for all appointments. Reps are very knowledgeable in solar equipment, installation, and solar programs. Equipment operating as described. Monitoring App is very detailed and easy to navigate. read more

Ladies and gentlemen beware of this company they will take your money and forget about you nobody at this company knows what they are doing and the customer service is essentially non existent and when they do answer they will put on hold and forward to a message system. Consider yourselves warned. read more

They installed two Tesla PowerWalls for me. Installers were very knowledgeable and extremely polite and courteous. They let me know what they were doing in advance and then did it without fuss. I am very pleased with the installation and would recommend this company. read more

Very professional crew and all the work was done as promised! The work crew was clean and efficient, and we had no issues with inspection. We used them for a roof repair and then decided to do our full roof with them as well. Signed the contract on Sunday and we had our final inspection passed by Friday. Can't recommend them enough! Thank you LA Solar!!! read more

I had my solar put in a few months ago, and am writing this review on their support, which has been fantastic. Once solar was installed, Melaine walked me through the app and the website, which was great. My system had a small issue once, and support called me back within the minute of me sending an email. read more

Big Shout out to the whole Team at LA Solar!! They did an amazing job from completing the contracts with Albert (5 stars) down to completing the job with excellent customer service from the workers who did the installation and the cleanup. Simply Impressive and impeccable customer service! I highly recommend LA Solar to all my friends and family! Great People! The value that it brings to our lives I'm sure will come with great reward! We hope to see a great return on our investment into saving our grid. The pricing for the Solar Panels was so easy to fit into our budget which made our decision to purchase even more easy. Hands down LA Solar is the way to save on your utility bills for life! Thanks again. read more

My 7.54kW system is still running strong after 9+ years of operation and over 100 MWh of power delivered. LA Solar did a great job with my solar installation and the system reliability is proof of that. I hope they continue to provide homeowners with quality solar installations. read more

LA Solar Group - Over 100 MWh of power generated since my installation with ZERO failures after 9 years of operation. - Solar Installation Near Me - Sun Valley, California

My overall rating for LA Solar is 4.8 stars. Working with the LA Solar Group in general was a very good experience. The project design and working with the company's personnel was excellent. The project coordinator (Tom V) provided great assistance and swiftly responded to questions and concerns about delays encountered. Tom ensured that the company personnel were kept informed of my concerns about the process movement and helped to ensure the installation proceeded in a reasonable manner. The LA Solar onsite personnel involved in the initial site inspection, installation, and final inspection process were knowledgeable and displayed both company and consumer concern. They kept me well informed of the system work conducted and future activities. Their work ethic was extremely high and they should be commended for the work conducted. The time for to design the system, obtain necessary permits, complete installation, have the final inspection completed, and obtain the permit to operate (PTO) is significantly longer than the company initially estimates. Since I had already been through the nearly a four month process about 10 years previously, I knew that the short timelines of about one month that was initially presented could never be achieved. In general, the project moved as expected except for the time involved between obtaining a building permit and scheduling installation. A period of several weeks between issuing of the permit and starting installation was excessive and resulting in my questioning the delay. However, since the PTO from PG&E was received in a matter of days instead of the expected 3-6 weeks because the LA Solar solar project was considered to be an add-on to an existing solar system. Therefore, the resulting total time involved for completeion of the solar system was as expected even though a few unexpected delays were encountered. LA Solar is recommended as a very good company for a solar installation. However as with any company contracted, the speed of work completion should be monitored and questioned as needed. With coordination with a good company project coodinator, the system installation with be completed in a reasonable time. read more

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Very helpful service! Great help from Mike and team. Would recommend for anyone looking for local Solar installation

LA Solar Group installed my solar system and I'm so happy with the choice I made and the customer service they provided special thanks to Sergio for excellent customer service read more

I can't keep my 5-star review up after going through a leak claim process using their "25 Year Roof and Penetrations" warranty. I'm currently writing this review with a hole in my master closet and water leaking through it with rain currently happening. Too long didn't read: LA Solar Groups Roofers and Customer Service ghosted me, leaving me with a leak to deal with on my own. No-shows appointment, with no explanation after several assurances and asking me to re-confirm for another appointment a week out and with 5 days of heavy rain from now until then. I notified LA Solar of this leak 4 days ago, on a Thursday. I had my third-party roofer come out to take a look on the same day, stating that this leak was caused by the solar company (LA Solar Group) and that to contact them for the fix. I warned them that rain was coming the following Monday evening and Tuesday all day. On that same Thursday, I was told by Customer Service (named Amethyst) that someone would come out that tomorrow (Friday). The next day to follow up, I reached out to Customer Service once again, this time someone by the name of Candice, she stated the person giving the information yesterday was incorrect, that no one will be showing up today (Friday) that Amethyst was new and actually mean the case will be reviewed on Friday. Candice stated that she was going to expedite this case and to send photos to Customer Service and Roofing. The same day, after no answers after sending photos the morning of and after finally getting a hold of someone, they stated to look out for a text to schedule me in for Monday 01/09. I kindly ask if at any all possible, to send someone out the same day on Thursday 01/06. The gentlemen by the name of Jack stated their roofers were in Pomona and might be able to but no promises and will contact me back. I notified them that it WILL be raining on Monday and Tuesday so it's cutting it really close. Later that Friday at 3:19 PM, no word back from Jack to have the roofers come by from Pomona, I received a text requesting me to confirm for a scheduled visit for Monday 01/09. Awesome! I reiterated that to please confirm that if they come out and are unable to repair it in a timely matter to patch it up so that damage will not further be caused. Monday morning rolls by, the day of my supposed scheduled appointment date. I call in to Customer Service and spoke to Sophia, she transferred me to someone and they assured me that someone will be coming out later today (Monday afternoon). The afternoon rolls by and no calls, text or anything. A little worried since rain is in the forecast tonight, I phone back. Once again, they assured me that someone will be out and I am their last appointment for the day. 4:12 PM that same Friday, I get a text from the same Customer Service line that originally confirmed me for 01/09 is now confirming if I'm available for 01/16, the following Monday. That's 7 whole days with no explanation of why I'm being bumped. That's 5 days of rain and thunder storms in between now and when they're supposedly going to come out. This is unacceptable. Avoid LA Solar Group as much as possible. This was my second property I've had LA Solar Group work on, there was no issues up until now. You'll immediately get a human to speak to when pressing "1" for sales in a rainbow of languages but good luck attempting to reach anyone in support or roofing, scheduling, monitoring with any answer if you happen to even reach them.. after calling over a dozen times and leaving multiple messages, emails and text. Was going to get a home battery from them but no way now... read more

LA Solar Group - Forecast - Solar Installation Near Me - Sun Valley, California

These guys are a life saver! I was dismayed when my system stopped working and I discovered that my original installer had gone out of business. I contacted LA Solar and they promptly took care of my warranty issue. They are true professionals who are worthy of getting your business. read more

The technicians that came to replace some panels were extremely efficient and professional