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La Ocasion Flower Shop

2.0 (66 reviews)
Closed 6:00 am - 8:00 AM
Updated a few days ago

Services - La Ocasion Flower Shop

Floral design and installation

La Ocasion Flower Shop Photos

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What she ordered..:
Lisa R.

Buyer beware! La Ocasión Flower Shop is not worth your money or your mother's! Here's our story.... My elderly mom ordered me a "splendid" orchid for a special occasion. She was offered two upgrades by La Ocasion Flower Shop and accepted them both at additional charges. My mother was so excited to arrange for this special surprise. Upon delivery, I sent her a picture of my orchid, thanking her for the thoughtfulness. Immediately, she realized there was a mistake. While pretty, it was not at all what she ordered and paid for. She immediately phoned La Ocasión. For three weeks, she left messages and received little response and no accountability. She was told they didn't have the supplies to deliver what they sold her, but did not offer any sort of recompense. It wasn't until she threatened to call the Better Business Bureau that they processed a refund. Mistakes happen. Supply chain shortages happen. However, selling her an out of stock product and then refusing to take accountability for weeks is terrible business. Pictures attached. Like most seniors, my mother lives on a fixed income. She was so distressed at the idea La Ocasión might be taking advantage of her. For three weeks, she worried about a resolution. She didn't tell me until it was over. I am appalled and disappointed at the way she was treated. I do not recommend La Ocasión.

This is what I ordered
Linda O.

The worse delivery ever. I order succulents in a glass bowl. I got succulents in a tiny basket. Not even close to what I ordered! I'm angry it was for my husband. I'm embarrassed that you delivered them.

The bouquet I was supposed to get
Laura T.

One star is too many. I just received a bouquet sent to me by my mother-in-law for my birthday. I texted her to thank her, and she made sure to point out she knows my actual birthday is tomorrow since they were delivered a day early (she wanted to make sure I would be home). I told her I knew, although my husband and I were confused when the delivery came with a "Happy Easter" balloon (despite the fact that the card the shop included said Happy Birthday, so they knew the occasion). She didn't believe me and thought I was joking so I sent her a picture. She was so upset, not only about the balloon but also that the bouquet she ordered was nothing like what I received. After looking at other reviews, I'm not surprised the flowers don't last long, though I cannot attest to that yet as I haven't even had them 24 hours. What I can say is most regular people know to trim leaves from the stems where they will be in the water to prevent mold growth and premature death of the flowers, so the people working at a flower shop should DEFINITELY know this!. Not only is that not done, but the water also showed up looking less than fresh with all kinds of sediment. A sachet of flower food is usually also provided for when changing water to prolong the life of the flowers and yet none was included with my delivery. I'm not very hopeful that these will last long which is such a shame considering the expense that having flowers delivered comes with. Definitely not worth the money considering they didn't even ship what she ordered!

Photos
Disneyland A.

Expensive for $102! But overall the flowers don't look dead. We did get the most expensive option that was described to be more fuller and to the looks of it kinda did look fuller but as I said very expensive for $100 I would expect more and bigger!

They actually must not be able to see what they're doing. My succulent terrarium was a bowl that they plopped two dead succulents on top of some random twigs. Like just took them out of plastic pots and plopped them in nothing artistic or pretty just ugly dead succulents in a bowl of twigs. Really sends a great message that they don't care at all about the product. I could have dug this out of the Home Depot trash can and grabbed a dollar store bowl and saved myself 80 bucks.

Use left over pine from Christmas

God love my husband for trying but he used this floral business again and once again over priced looks like they just stuck left over flowers in it charged $40 to deliver it it was done in timely but their quality is horrible u can buy the alstrmeria two bunches for $5 at grocery store its supposed to be special and unique I would never recommend this business to anyone

Teri H.

I sent this shop a text this morning about how disappointed I was in the flowers they delivered for my MIL's 98 th birthday. They were wilting , some were turning brown already and the water was dirty / discolored indicating they had been sitting around for awhile. I asked them to make it right and got no response. So my only recourse is to post a review indicating my disappointment. Below are pictures of the flowers that were sent.

Denise W.

I have never from a florist had two dozen roses and over 1/2 die in three days. I know the person spent over 200.00 . I feel as a florist you should take pride in your work. I have always purchased from florist because I feel you as profession needs us to go to you!! Yet, if you can not provide great product and have the person be able to enjoy for at least a week. It is highway robbery. This was sent for my mother's 80th Birthday! Shame on you!!

Plant that arrived had dead flowers stuck in a basket that was too small with a price tag on it

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1 month ago

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17 days ago

muy buen trato!! muchas gracias por su servicio!, buen precio y buen trato excelente personal

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1 year ago

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1 year ago

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5 months ago

My same day delivery order did not get delivered that day or the next. I sent an email, but received zero communication. I do not recommend.

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Ask the Community - La Ocasion Flower Shop

Review Highlights - La Ocasion Flower Shop

I was devastated when we noticed the balloon at the gate it was all burned from the heat.

Mentioned in 3 reviews

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NovaPetal Flower Lab

NovaPetal Flower Lab

(158 reviews)

$$

I've gotten flowers from this company on several different occasions and every time flowers were…read morereally fresh. They have beautiful and stylish arrangements, it's easy to find something in store ( not on the holidays tho! order in advance) when you need flowers last minute. They're happy to make an arrangement to for your budget and style, I find that super convenient. They are very customer oriented and make sure you love your bouquet. service feels very personal, they really care. Highly recommended

I'm pretty disappointed with this place. After seeing them on social media and how beautiful their…read morearrangements looked, I sent my husband the link for Mother's Day. He chose an arrangement that came out to around $600 total and scheduled delivery for Sunday, Mother's Day. Saturday night, we got a text saying the flowers were out for delivery that evening. After he followed up, we were told it was sent in error. Then on Sunday, while we were at a Mother's Day brunch, he received another notification saying the flowers were out for delivery and would arrive by 12:40 PM. We rushed to finish our meal and get home in time, only to then receive another message saying the delivery couldn't be completed. My husband called, and they explained it was another "system error" and that they only had one refrigerated truck large enough for the arrangement. They told us the flowers would arrive by 4:30 PM. Finally, at 5:15 PM, the arrangement showed up warm, wilted, and dirty. It honestly looked rushed together with leftover flowers and was mostly greenery, with fewer than three dozen actual blooms. To their credit, after my husband reached out following the delivery, they did provide a $200 refund. But overall, the experience was really disappointing, especially because the one thing I wanted for Mother's Day was a large, full, beautiful flower arrangement.

La Ocasion Flower Shop - florists - Updated May 2026

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