Tina was very helpful in quickly arranging and delivering a beautiful bouquet for our hospitalized friend. She informed us regarding delivery and sent a photo to show what the bouquet looked like. Great customer service. read more

Roadrunner Florist - Get Well Bouqet - Florists Near Me - Phoenix, Arizona

Excellent experience all around! Tina was incredibly helpful in setting up a delivery, including by going out of her way to accommodate the recipient's schedule. And the arrangement she put together was beautiful. Highly recommend! read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

This team did a fantastic job. They communicate well, had great options for what I was looking for, and the final product wowed as hoped. I found their options were reasonably priced and I got exactly what I paid for... and more. I appreciate their efforts to make the occasion a remembered one. read more

This place is fantastic! Came in looking for something for my grandma who was given some hopeful news and without hesitation I was received and accommodated to my needs! They were able to build a bouquet on the spot that encapsulated what good news would look like. I'm no professional florist, but it was beautiful. Highly recommend, very outstanding service :) read more

I contacted them around noon and they were able to make a arrangement with my budget and have it delivered all within the same day! Absolutely wonderful service read more

Roadrunner Florist - Floral arrangement - Florists Near Me - Phoenix, Arizona

Roadrunner florist is amazing. I have flowers delivered by them for my wife's birthday, anniversary and Valentines days. They have an incredible memory and often remembers many things about their customers. I ordered flowers a couple days before my anniversary one time and received a text from the owner on the day of my anniversary wishing me a happy one and verifying that the flowers were sent out. That's a special kind of customer service. I will always use them. read more

In the beginning of August I wanted to send my mom some flowers to celebrate her new school year because it's actually her last school year too, before she retires! I searched websites (not wanting to call anyone). The first florist I landed on (NovaPetal) had a weird check out process and I couldn't enter in delivery details. The second florist I tried didn't deliver to the Phoenix area I needed. I went back to Yelp and landed on Roadrunner Florist, and I'm so happy I did!! I actually saw a summer bouquet that was on sale and didn't specify what flowers would be used, but I took the chance anyway. When I told my sister the overall price, she was concerned we wouldn't be getting a good product for the value, but boy were we proven wrong! They sent us a pic before delivery and I actually clapped when I saw it! As you can see below, they are GORGEOUS and well put together. I was able to leave a message too, with the bouquet. My mom was so pleasantly surprised and happy! The shop did text me before delivery, but they did not text me after. My sister has used other florists in other areas, and they usually text her to confirm delivery. However, this did not temper my experience. I can't wait to try them again, as I want to send my mom flowers all year this year. read more

Roadrunner Florist - The floral arrangement that was sent! - Florists Near Me - Phoenix, Arizona

Friendly staff, reasonable pricing, they keep you in the loop throughout the process and also follow up with a post card thanking you for your business. I 'd give them 10 stars if I could. Highly recommend this place, small businesses are rarely run like this anymore and are a dying breed! Hats off to the great service! read more

Luckily my brother in Houston found this terrific florist on Yelp. The bouquet I received is just beautiful and is just as pretty several days later. Thank you! read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

Absolutely always there in a pinch! In the world of 'service' consistency is key to a satisfied loyal customer base. I have no doubt that Tina and her team have that base. All my delivery orders have been timely and the arrangements gorgeously prepared. Communication has also connected my loyalty to this group of very knowledgeable owners and workers. Really , THANK YOU so much for your support of me , your loyal customer. Regards , Satisfied Arrangement looks just like the web picture. read more

Roadrunner Florist - Fantasia - Florists Near Me - Phoenix, Arizona

Being out of town, we usually used an 800 flower shop in the past and it was never memorable enough to remember who it was we used. This time we tried Roadrunners, and what a difference . The owner was patient and very helpful, and the service delivery and flowers were stunning . Our Phoenix family thanked us with a big "...WOW, it's fabulous ..". Highly recommend . Easy to work with, budget conscious, and I would also like to add "of high quality." Thank you RoadrunnersFlorist read more

I have to update about Roadrunner florist. I never get my flowers/gift deliveries any other way. There is no better place for personal service and the loveliest of flowers anywhere else. You just can't go wrong with this place and it's people (Tina and Pamela). This explains their way-excellent 5-star reviews! Want to give an updated Muuuuuaaah to these ladies and their lovely flowers! Fawn read more

I live in Portland, Oregon and I had an aunt fall very ill while she was in the Phoenix area and had to go to the hospital. The hospital she went to did not have a gift shop but I was given the recommendation of calling roadrunner florist. I am so glad I did. They were so wonderful and did an amazing job on the flowers for my aunt. She really loved them and thought they brightened up her room. I would highly recommend them. read more

All I have to say is this flower shop is so professional and has the nicest people working there. I called and Tina answered the phone call. She wasn't even at the flower shop when she took my call. I let her know what I wanted and she told me to trust her and I did. The flowers were so beautiful, my wife said when she saw them her heart came out. Thank you again Tina for your flower work, it is a complete beauty of art if you ask me. If I can give 10 stars I would. Thank you again Tina read more

Roadrunner Florist - Flowers - Florists Near Me - Phoenix, Arizona

Tina went above and beyond in her service! She created a beautiful brides bouquet and some table baby's breaths. The flowers were fresh and made a statement. Thank you! read more

I recently contacted Roadrunner to order flowers for my mothers 90th birthday. She suffers from dementia and lives with my sister. I requested a bouquet that would include yellow roses as those are her favorite. I ordered them over the phone and the lady I spoke with was so friendly and happy to accommodate my request for the yellow roses in the bouquet. The flowers were to be delivered on her birthday. That day I received a text with a photo of the flowers. They were lovely. Then I received a text that they had been delivered. I spoke with mom later in the day and asked if she had received flowers. She told me she had not. Obviously concerned, I called Roadrunner and again spoke with a very sweet lady who assured me the flowers had been delivered. She even described the house, the dog and the lady she handed the flowers to (my sister). I called my sister's house again and she told me the flowers had been delivered by a delightful lady and that out mom loved them and keeps walking by them saying how pretty they are and how special she feels. She just did not recall getting a flower delivery when we spoke. Damn Dementia. Roadrunner made her day - and mine as well. Fantastic flowers and amazing customer service. read more

I've used Roadrunner multiple times and they have done a fantastic job each time. The arrangements are beautiful, the staff is friendly, and they are FAST! I'm my own worst enemy with planning and have forgotten several occasions until the last minute, and Roadrunner has always delivered great stuff in no time at all. Thanks especially to Tina for helping me out a few times now! read more

I can not speak more highly about Roadrunner Florist. I called from Houston , Texas and the lady who answered the phone was kind and very responsive. Within an hour or so Roadrunner had delivered a beautiful floral arrangement to my sister . I will use them for any future flower needs in Phoenix. I asked the lady who helped and the store is locally owned and based in Phoenix. I highly recommend read more

I called around 11am to have flowers delivered to my little sister. I gave the gals her address along with all the information. They were able to get them out the same day and within a few hours. Not only that they did a little more digging when I told them she was in nursing school and actually had them delivered there before she was done with classes for the day. I have never had a floral shop go the extra mile the way they have. I am a bit speechless to be honest and very impressed. You do not find businesses these days who will go ABOVE and BEYOND and boy did they! I received a text as soon as they were delivered along with a picture of the bouquet. Not being in state they made this one of the smoothest flower deliveries ever with a great product. Not only was the customer service great the arrangement was exactly what I wanted! My sister just moved there and I will use them every time for the next two years. read more

Roadrunner Florist - Asked for 'Happy - Im proud of you flowers' Love it! - Florists Near Me - Phoenix, Arizona

Great flowers, great price! I wanted to send flowers to a relative for her 83rd birthday, and I wanted them to be big, beautiful, well arranged and well priced. I found all of that and more at Roadrunner Florist & Basket Express in Phoenix, AZ. In Jan 2024 I had used a 1-800 national florist phone order and both flower orders were terribly over priced and they slipped in a small arrangement when I had paid for a large arrangement. THIS ORDER with ROADRUNNER Florist & Basket Express was EXACTLY what was advertised! The staff is courteous and knowledgeable, and very accommodating when I needed next day delivery. Give them a try! read more

The owners of this flower shop was patient and amazing in how she located me and handled my situation! I couldn't be more happy!! Tina went out of her way to make sure that she found,& contacted me in order to deliver them .. they were exquisite! I at first dodged her texts and calls thinking this was a server if some kind .. so she never gave up texting me .. always leaving me her name, number of business, so I looked up roadrunner florist on yelp , Tina answered the phone listened to my predicament and discreetly delivered the flowers as per my instruction! Thank you so much for your personal touch, understanding & Professionalism! You are the BEST Tina !! Thank you, Michelle Greiserg read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

Thank you Tina for the beautiful bouquet! I am out of state and you were so professional and creative! Thank you! You are on my speed dial now! read more

Called Roadrunner florist and was kindly re-introduced to excellent customer service by Tina, who personalized my order, had it delivered within three hours and followed up to make sure I approved. I did, along with my wonderful recipient, to the utmost. This local florist reminded me of what is missing in our world, which is friendly, professional local businesses. You, Roadrunner, are my Florist for life! And... go Michigan State, Pam!!! read more

Roadrunner Florist - Flowers - Florists Near Me - Phoenix, Arizona

Tiiinna! You are the best! If you need to just call somewhere & have a beautiful arrangement made and flowers delivered call here. Easy phone call and beautiful results. Tina did not miss a beat. Thank you again!! She loved them. read more

Roadrunner Florist - Flowers for new baby girl - Florists Near Me - Phoenix, Arizona

Amazing service and flowers! I called from California to send a bouquet for a friend of mine. Tina was amazing. She walked me through what they had and what smells the best. She explained the difference sizes and prices and what would be the best bang for my buck. She not only texted me a pic of the arrangement Incase I wanted to change anything, she ask gave me a call after to confirm the drop off!!! Emails get lost in the hundred I get per day. The time she took to call and make sure someone would be home was beyond appropriated!! Thank you! You made my friend feel like she was somewhere tropical during this pandemic! read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

Found this amazing little shop on yelp. Stopped in to get some flowers for a friend that was retiring and they whipped together this amazing bouquet in 10 minutes. read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

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We needed flowers for graduation. They knew just what we needed. A beautiful Lei from Hawaii was perfect. Absolutely the nicest people we have ever met in Phoenix. So very helpful and kind. Beautiful fresh flowers! Our daughter was so happy!!! read more

Beautiful Holiday bouquet and great, on-time delivery. I ordered online from LA and they were great to keep me informed of the progress of my order. Will definitely use them again read more

I'm disappointed that everyone else seems to have had an amazing experience which is why I contacted Roadrunner florists. Tina sounds fantastic but that is NOT who I spoke with. The gentleman who answered the phone was rude and very curt. I had explained that my father just passed away, and I was inquiring about Peonies for his memorial since they were his favorite flower. The man interrupted me, told me they were unavailable and told me to contact a florist that was closer to the funeral home called Fountain Hills Florists, which according to Yelp is closed. To boot, he sounded irritated when I tried to clarify on the name. Not helpful and no compassion whatsoever. Forget about customer service...what about just being a pleasant human being? Shame on you. *** To clarify to the owner who commented below, I have no problem w referring me to someone else. It wasn't what was said. It was HOW it was said. A phone number would've been nice and easy when I had initially called, but it wasn't provided bc your colleague was too busy being indifferent. And of course Alex from Fountain Hills Florists hadn't heard from me bc I didn't call since I thought they were CLOSED. Furthermore, please don't offer apologies and then go on to offer excuses. It comes off as insincere so don't bother. read more

Tina went out of her way to help me find a florist in my hometown so I could get the very best arrangement sent to my friend. Giving amazing service, even when you don't personally profit, is the hallmark of a solid business. read more

I chose Roadrunner Florist based upon the Yelp reviews and my decision to go with a small family owned florist was well founded. I needed a special arrangement for a close acquaintance funeral. When I called, the owner (I assume) was in her car likely making a delivery. She asked me to hold on and then once she was safely pulled over, went over options as I told her what I was seeing on their very thorough website. She knew each product as if she was looking at the website with me. She made recommendations that I never would have thought of. I knew what my budget was but she didn't ask what I wanted to spend; however instead saying such and such would cost $75 and asked if that was within my budget. She had no idea that my budget was actually $150-$200. We completed the order over the phone with the agreement that the arrangements would be delivered later in the day. I was told that they send a text to advise when the delivery is being made and they send photos of the arrangement(s). I thought this alone was amazing, because so often in the past when I've ordered flowers then a day or two later visited the recipient, I was embarrassed by what I saw. I believe $165 for a delivered arrangement (we actually went with two items because I wanted greens as well as colorful floral) is not a small purchase and for me to give them 5-stars means that what was delivered was worth that and possibly more. read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

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I ordered flowers from out of state and although I wasn't familiar with this particular business, my fears were quickly put to rest. My order was easily placed over the phone and the florist text me a photo of the arrangement as it left the shop and notified me by text when it was delivered. Service was as good as I've ever received. I was very pleased. read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

I ordered flowers for my sister today. I placed the order by phone with this company based on their excellent reviews and the customer service was outstanding from start to finish. My sister loves the flowers and said the arrangement was the prettiest flowers she's ever received. read more

Roadrunner Florist - Floral arrangement for sister - Florists Near Me - Phoenix, Arizona

Quick turnaround for a surprise funeral A coworker passed away while I was away from the office and I had to find a quick and exceptional florist to deliver a spray the night before. Contacted Roadrunner Florists based on their excellent reviews. While they were not able to deliver in time for the early funeral service, they were able to deliver to the gathering two hours later with my coworker's family. They called, let me know all the details in advance, and emailed my upon delivery. I'm very grateful and heard that the flowers were beautiful. read more

Exactly how a great florist is supposed to work. I called from out-of-town to have them get flowers to a friend after surgery. I left the choice of flowers up to them and just told them that my friend would like something "beautiful" - very specific instructions! Not only did they deliver on my request, they were able to take care of contacting the hospital to figure out the best time for the delivery depending on how my friend was doing. They also sent me a picture of the delivered arrangement so I could see what I sent. But the best review was from my now-recovering friend: "Thank You for the amazing arrangement! I'm the talk of the 6th floor :) , all the nurses were coming in my room to see it." Couldn't ask for a better experience. read more

Roadrunner Florist - Florists Near Me - Phoenix, Arizona

Needed to get my mother flowers for same day delivery for her birthday. This place told me a price and an estimated delivery time. I never saw any pictures or or anything before ordering. My mother sent me a picture of the flowers and they are a beautiful spring mix. Cost close to $100 but worth it for my mom. Delivered same day. They exceeded expectations and were fantastic I highly recommend!! read more

I've ordered 3 times via Yelp/ phone call because this place is close to my Wife's office. They always answer the phone, very good service & delivery a beautiful product when promised. Flowers are expensive & this place is no different, but when you need to send some beautiful flowers to the best part of your life, it's worth the cost. read more

I am so impressed with this florist! The wonderful people at roadrunner went above and beyond to ensure a friend received fresh flowers during a recent hospital stay. I originally ordered an arrangement to be sent to the hospital when I found out my friend had been transferred to ICU. Flowers aren't allowed in the ICU. Well even though the order was prepared for delivery Roadrunner stopped delivery and said they would deliver a fresh arrangement when she moved back to a regular room. Not only that, they proceeded to call the hospital multiple times every day to check on my friend's status so I didn't have to. On Friday, my friend expected a change in status to a regular room but it might not occur until the weekend. Seeing as how they don't deliver in the weekend, Roadrunner offered to directly call my friend's husband to arrange delivery to him so she could still have them during the weekend. These people take customer service to a whole different level and they have earned a customer for life! Thank you roadrunner!! read more

This was the best service ever - Thank you Tina the arrangement was beautiful - everything was perfect!

I needed to order flowers for funeral services and thought I was going to get a recording but the phone was forwarded to the owner's home line who was very accomadating and suggestive for arrangements. SUPPORT SMALL BUSINESSES THEY ALWAYS GO THE EXTRA MILE!!!!!! THANK YOU!!!! read more