So exciting... I am the first to review this cute little flower shop! I am giving it 5 stars since I had a really good experience there this morning. They open early (8am) and provide service with a smile. We bought a really pretty Sunflower arrangement that came in a little vase. I had them deliver once before and was very pleased as well. This place does custom orders, beautiful flowers, and plants as well. I noticed the other day that Le Grand Orange is now selling their plants. I saw on the website that Fresh Cut Romance specializes in weddings, events, and custom arrangements. I recommend this place if you are looking for quality, uniqueness, and good customer service. ****In case my boyfriend reads this review, this place does just as good a job (if not better) than the flowers you usually buy at AJ's! read more

Fresh Cut Romance - a floral boutique - Florists Near Me - Phoenix, Arizona

My wife and I were recently married at the Camelback Inn. We live local and wanted to use a local, established flower shop. After a few visits to other shops, we decided on Fresh Cut. Pam was a very calm presence during a very stressful time. She spent time and listened to what wanted. She was very easy to deal with and delivered on every aspect. We loved the presentation and the flowers were extremely beautiful and fresh. We highly recommend Pam and her store for any event. read more

Fresh Cut Romance - Florists Near Me - Phoenix, Arizona

I was super happy with my visit to Fresh Cut Romance. Dropped my girlfriend off nearby and had some time to kill, so I figured I'd go grab some boyfriend brownie points at the flower shop. I stopped in and chatted with Pam, who's owned the business for about 30yrs, 8yrs at this location. She was very pleasant, chatted with me while making a cute bouquet, and I could see that beyond her obvious craftsmanship lies a beautiful passion for her work. Made a gorgeous bouquet, charged a price I would've happily paid more for, and I was on my way with a smile and a great feeling. My girlfriend was amazed and have me an overflow of kisses and smiles. Thanks, Pam; you're wonderful!! read more

Fresh Cut Romance - Loved the atmosphere - Florists Near Me - Phoenix, Arizona

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They NEVER disappoint! When you walk in expect to be greeted with semi empty freezers- this is by design there are no shortcuts here just fresh cut flowers as they order on demand. They don't have flowers sitting there like other floral shops, this in turn results in flowers for days and In my case two+ weeks with proper care at times. They do it all! read more

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I placed a same day delivery for two floral pieces and was blown away at the amazing customer service, hasty delivery and top tier communication. Would highly recommend. read more

Horrible customer service. My husband went in with my children to get me a Mother's Day bouquet and was verbally harassed by one of the octogenarian women staffing the store that day. Needless to say, he left and we will not be going back. read more

Stopped at this flower shop today which is next to a chick-Fil-a. I went to go grab my mom some lunch as a surprise and planned to stop in and grab her a nice floral arrangement until the delivery guy started yelling and cursing at me saying this was his spot and these are all reserved for him. First I apologized and before I could even say I'm getting my mom some flowers he told he to fuck off. If this is how the staff treats people in general, then fuck this place. Will never go here again. If you plan on going here don't park in the only parking spots they have or you'll get verbally assaulted. read more

The owner is very rude, concerned more about parking spots than helping out her customers

Must send a shoutout to the wonderful folks at Fresh Cut Romance. The owner Pamela helped me place my order -- I told her it had to be extra special arrangement for someone who had been very kind to me. And it was-- absolutely gorgeous! In fact the lady who received it said it was they most beautiful flowers she had ever received. But it didn't stop there-- I had a call from James who was trying to deliver the flowers to my friends office -- but she had left for a doctors appointment and wouldn't be back. This was Thursday and my friend wouldn't be at the office until Monday. James coordinated with her office and was able to meet her at her home later. This was way above and beyond!!! And my friend was able to enjoy her lovely flowers while they were fresh. If you want amazingly beautiful flowers AND stellar service go to Fresh Cut Romance! read more

Im gonna give this fresh cut boutique a cute little 5 stars...as well as the cutie who gave me the bunch from here... Ive never actually purchased anything from here... but he did... and he scored a bunch with me too..( just a bit of a shame that he lives in the east.). nonetheless.. the flowers were beautiful..fresh and tightly all done up.. in an unusual way...and that is what scores with most of us.. uniqueness...:-) I had never heard of this place.. and now I have.. good to know that romance truly does exist..as well as creativity:-) read more

We sent my mother-in-law a rose bouquet for her special birthday this week. Her reaction to the flowers was wonderful, it truly made her day. .. She absolutely loved the bouquet from Fresh Cut Romance. I chose this florist over the Internet from Oregon because I wanted something extra special and not an FTD arrangement with baby's breath. We are so pleased. Kevin Holt does amazing work in communication via email prior to the order and creation of the bouquet. Their website is gorgeous and Kevin even followed up with a photo of the flowers prior to delivery, and an explanation on the delivery cost from Phoenix to Sun City West, which was 66 miles RT. Yes, it was expensive, but not unreasonable. Gas and time are $$$. To quote my m-in-law (who wrote me twice and called) "The flowers are spectacular. They are absolutely gorgeous. I have taken many pictures already to show you. Thank you so much." And "I am amazed that you remembered that I love Tropicana roses. Yes, they did include them. There is bi-color and variegated roses. Everything is a shade of orange, gold and brunt orange, all of my favorite colors. I am sure this is the most beautiful flower arrangement ever. There is a beautiful copper ribbon that winds around the stems in the water. It looks like a ribbon but feels and looks just like copper. This arrangement is totally over the top. Love, Love, Love it!!!!!!" Highly Recommend and will use this business again. Yeah! read more

I love Fresh Cut Romance florists because they went above and beyond the call of duty for my last minute Mother's Day order. How good? Well, I am talking on the phone to dear ol' Mom letting her know to expect flowers when mid-sentence she stops me to let me know that that florist has arrived at her door. Seriously within an hour of my calling the extremely wonderful owner of FCR, the flowers are delivered and beautiful to behold. Why yes, I will be calling them again as soon as my floral Phoenix needs arise. Thanks, FCR! read more

I called from Hawaii to send the wifey a dozen roses in Phoenix. I used yelp and found this place and gave them a try. I have to say they did a great job!! They were very helpful and put together a beautiful arrangement. They also set up a delivery for the same day. I was a little surprised at the 20 dollar delivery fee ( I guess they charge less for deliveries closer to them ) But in the end my wife was really happy and that's all that matters. read more

Very disappointed on a very important day. Called ahead to have my flowers set aside and when I arrived it took a very long time and the staff was unorganized and upset. It took a long time to get greeted and helped with only 1 or two other guest in the shop. I watched a guy walk in and out with thin 10 minuets and spend $50 with no pre order. Took me 40 minuets to get a sloppy small arrangement that also cost $50. Almost walked out without paying or taking the flowers I know it's a busy day but I tried to make it easy on them. Never again read more

I sent an email late in the afternoon before my daughter's birthday, asking about an arrangement with exotics. Pam called back while I was out, and she accepted my return call on her way home. We discussed the arrangement and still later in the day, settled on what it would be. The next day I got a photo from my daughter's boss, of an exquisite arrangement. Pam knew just what I was hoping for, and made it happen with flowers and foliage she had on hand. This shop is amazing. Highly recommend. read more

Wow! I called from Ohio in search of the perfect pick-me-up arrangement. Fresh Cut Romance did not disappoint!!! The flowers were just perfect - even better than what I could even have imagined. Also I gave them the wrong apartment number and yet the flowers still arrived! My only regret is that I'm in Ohio and they are in Arizona!! read more

Fresh Cut Romance - This is the arrangement that was delivered - just perfect. Thank you! - Florists Near Me - Phoenix, Arizona

Thank you to the owner who was very busy when I walked in! She still stopped everything she was doing to customize an order for my girlfriend. I will use them again in the near future for my florist needs! read more

My sister has been fighting cancer and was coming home after a stay in the hospital. She lives in Phoenix and I wanted to send her flowers. Not just any flowers, ones with creativity,aroma and color. I spoke to Pam at length and when I received the photo of the arrangement I was just blown away. It was truly magnificient. I went to her website in researching what I was looking for. I am truly grateful for finding her and her creativity speaks volumes. Thank you Pam, from the bottom of my heart Kathy Warren , Tampa Florida read more

Went to Fresh Cut Romance after being overcharged & getting poor service from one of the "Big Chains". Requested a special order 3 dozen delivery for my wife on her birthday and they knocked it out of the park! Service was excellent & the price was VERY fair. For sure will use again. read more

My only direct experience with these guys was when I ordered flowers for my wife's anniversary present. My initial conversation with the owner was very promising, in which he said that he could gladly make it a small and simply elegant bouquet, featuring purple to match our wedding flower colors, and involving a lot of reassuring yeses (picturing head-nodding as well). But instead, after charging about $60, they delivered a generic looking arrangement of white flowers that I probably could have found at Safeway for $15. I love supporting local businesses -- only if they are reliable enough to deliver on promises. Not sure about going back here again. read more

My favorite flower shop in town! For years I have ordered flowers for all sort of occasions. All I have to do is give a style, or design sense, and a fabulous bouquet is created. Beyond this, the flowers are fresh and great service with ease in ordering! Thank you for bringing beauty in our life. read more

I love this place! I first got the most unique arrangement for my birthday that had apples & moss and these cool grass reed things coming out of the top. It was the coolest thing I've ever seen. Just last week I stopped in on the way back from dropping friends off at the airport and picked up two "christmassy" arrangements that were premade in the fridge section. They were the perfect little gems to get me in the holiday spirit and still look perfect. read more

I am recommending this place on behalf of a relative, who was looking for an unusual flower arrangement for a special occasion and walked away with exactly what he wanted. Glad to know this little place exists in my neighborhood. read more

We wanted to send our daughter flowers on her birthday. We are in Minnesota and didn't want the generic online stuff. Their store is just down the street from her so delivery was easy and on time. Our daughter loved them and sent us photos. Very beautiful what a great job. read more

Awesome service!! Offered a variety of flowers! Said they could get anything I wanted too! Said they would deliver right away!! Order took less than 5 minutes!!! Order with confidence!! read more

I felt it necessary to update my review...My mom says her arrangement is gorgeous. She is very pleased in spite of what I think of the picture. I live out of state and am unable to see it live, so bottom line if she is happy, I'm happy. read more

Fresh Cut Romance - Just sooooo disappointed with the arrangement I sent my mom for Mother's Day. $125 and I'm devastated. - Florists Near Me - Phoenix, Arizona

Excellent customer service! The owner personally went above and beyond for our needs, and we were "wowed" by their amazing service. We are customers for life! read more

Beautiful flower arrangement that is still alive and smells heavenly one week after Valentine's Day. There was a delivery issue, but any business can have a glitch: it's how they handle it that separates excellent customer service from mediocre. We were very pleased with their service. I would definitely use Fresh Cut Romance again and highly recommend. read more

My valentine's day was ruined because they sent me the wrong arrangement and not only was it terrible but the flowers were in horrible condition. I'm glad I had the courage to ask my boyfriend if he really meant to send this arrangement because it didn't have any roses and I found out that he spend $160 on what was supposed to be a completely different arrangement. He's previously gone to this shop before for flowers and I was never completely wowed by them like I have been in the past (another local florist up the street). Needless to say this company will never be getting our business again. read more

Based on reading reviews from Yelp, I picked this florist to send flowers to someone in the local area who has been dealing with an illness. On a positive note: the recipient said the flowers were gorgeous and had never seen such a beautiful arrangement and variety of flowers. On a negative note: I did not feel that the store had very good customer service. The first time I called to place my order, the person who answered the phone basically told me she was too busy to talk to me because she was the only person there. So I ordered online off their web site. The next day, upon calling the store, I found out my flowers were sent out without any confirmation phone call or email detailing what exactly was being sent and the final fee with the delivery fee (for being outside the delivery zip code). I was unhappy with this aspect and told the store owner such, and he refunded my delivery fee. You can't just run through a charge on someone's credit card without giving them a final amount. Overall, glad the flowers were superb but this store could benefit from improved customer communication/service. read more

After interviewing 3 local florists for my wedding, I excitedly picked them to arrange my flowers. During all the consultations beginning 10 months before the big day, I was VERY impressed with the time they took to make sure everything would be perfect. I was also promised several times that the order would turn out wonderful and I felt very confident with them. However, I was very disappointed with the way everything turned out for the wedding. I do have to say my personal bouquet was gorgeous and exactly what I wanted. But the rest of the flowers were terrible. They used the wrong shade of yellow (which they had communicated to me was a mistake in the first order but was promised they had ordered a new batch of the right color and the problem would be solved). They delivered the flowers 30 minutes late and my brother was rushing right before the wedding to have all the flowers set up on the church pews and passed out to family members. In fact, one person never received her corsage because of the time-crunch. The flowers for the pews were poorly crafted, one even fell down during the ceremony. For the center peices, I paid $50 per table. They were supposed to have an abundant number of gerbs and roses. Instead, each vase had only 5 gerbs that looked like they were dying. The vases themselves were the wrong size and looked very small and tacky. I was very disappointed and tried contacting them to find out what went wrong. After about a week and a half of not having calls and emails returned, I finally spoke to the manager. He was VERY rude, in fact yelled at me. He was BLAMING me that my wedding was the day before Mother's Day and he shouldn't have even taken my order. I told him he could have said "no" from the beginning and I would have gladly looked elsewhere. Finally, he said, "What do you want from me to drop this?? Would $500 be enough??" I was shocked, not expecting a refund at all, but simply an apology. I said the refund would be fine and he took my address and rudely hung up. I did receive the check but the check cannot replace my promised dream flowers for the wedding. I was hoping to continue to support this local business in the future. However, they have definitely lost my business after this experience. read more

I cannot give Fresh Cut Romance enough stars!!! They did an amazing job for us, and the arrangement looks even better a week later because everything has opened up. We gave them our budget and they were able to make two arrangements, and included tax and delivery. They even took the measurements of our podium and made the arrangement the exact size to stand in front of it! Will ALWAYS use them for any arrangements I need. read more

Absolutely thrilled with the flowers and service. I went in and they were so helpful picking out flowers for our celebration. I told them my price range and they worked with me to find the perfect arrangements. Delivery was right on time and he was very nice. I will use them again and again in the future. read more

Five stars for this fabulous flower shop! They really hooked me up with a beautiful, creative arrangement after I had procrastinated on Valentine's day. Not only were the flowers great but they arranged them in a creative vase that had decorative rocks and a colorful ribbon. Great job! read more

These people do a GREAT job! Unique arrangements, have used them for showers, birthdays, etc.

Placed a large custom order of flowers a week in advance for a special school event. Specified two types of flowers and a particular color for the flowers. I even called a 2nd time to confirm color. When I picked them up, they had more than 50% of the flowers the wrong color. They ended up spray painting the flowers to help a little. Very frustrating experience. If they knew the color was unavailable, they should have called me. I will never go back and will never refer them for any special event. read more

I love their store and service. The flowers I send to my wife from Fresh Cut Romance are always the best and last the longest. I always recommend them to others. Also - their online ordering system is great. It enables me to send flowers when I remember in the middle of the night. Like I did last night! read more

Creative elegance! I received an arrangement with orchids, peonies, roses and freesia. Romance in a glass. The fragrance alone lulled me into a walk in the garden. On a regular basis there is a receiving line in my office to visit with the arrangements from FCR. If there is no arrangement delivered by Monday inquiries start to slowly creep in about the arrival of the next arrangement of "Fresh Cut Romance." If you want to make a lasting impression on someone you can't go wrong with this florist. Simply irresistable! CFL (Certified Flower Lover) read more

Our company used Fresh Cut Romance for our floral centerpieces for our big dinner at the AZ Biltmore Resort. They did a phenomenal job!!! I highly recommend them!! Everyone could not stop talking about how beautiful the centerpieces were. read more

I have used Fresh Cut Romance in the past and haven't ever had a problem with them...until last week. I was out of town and tried ordering a bouquet for a friend who is losing her mother. I ordered very early in the morning on Thursday and then received a message much later in the day saying there would be a $40 delivery charge to deliver to Gilbert. I wasn't excited about the charge but at that point just wanted to have them delivered that day and didn't have time to order something else that would be delivered in time so I said okay only to then be told oh never mind, we can't deliver to that zip code. I was asking them to be delivered to Gilbert...not central phoenix albeit but still not super far away. If they don't deliver to this zip code there should probably be a list of zip codes they do deliver to or perhaps their staff should be aware of this when they call saying there would be a $40 charge to deliver. Then, I find out the next day that they also called the girl I was trying to send the flowers to because they wanted to let her know I had ordered her flowers but that they were not going to deliver them because it was too far. In my opinion, most of the fun of getting flowers is the surprise. This was a very poor business decision and completely deflated my intention of doing something to put a smile on my friends face. I will not use Fresh Cut Romance in the future. read more