They tried. It took 3 guys to show us the bells in whistles on the rig. 2 to hook it. We showed them more about rig then they knew. Need training or to be one day ahead of the deliveries so it faster and more knowledgeable. 3 hours is not good. read more

We bought a new 40' foot Diesel pusher from this dealership and I just have to say that we were treated like royalty from hello on the phone until we drove away. The sales manager, Gary, and our lead service technician, Joe, answered our every request and made sure that we were comfortable with everything. Our sale involved us flying in from Southern California. They picked us up at the airport, paid for our flight, comp'ed a hotel room without asking, and even drove to lunch while we waited for our rig to be prepped. The finance girl, Andrea, offered us a couple of additional services but did not pressure us like we have been so many times with other vehicle sales. This dealership is truly focused on customer service and making sure that everything is right. I would highly recommend checking out La Mesa RV in any of its locations. We dealt with three of them to get the rig we wanted and everybody was extremely helpful and forthright. One last thing, we settled on our rig and price over the phone. We tried for weeks to get a price out of a competing dealer and they simply wouldn't do it unless we filled out paperwork and subjected ourselves to the high-pressure room with a couple of salesmen. That alone earned La Mesa our business. Thanks for everything guys, you made our transaction a really good one! read more

Wow, Le Mesa's greeter was Frank at the Davis store. He claimed to have been working in sales for La Mesa for over 15 years. I have to say that his product knowledge was 1.5 stars out of 5. His spunk was not there. 1/2 star out of 5. Buying an RV should be a fun experience. Didn't turn out that way for me. My money can be spent at the next RV dealer as well. To top it off, the store has posted hours on Sat until 6 PM. I returned to the store for a second look and the store was closed at 4:05 PM. . I traveled some distance only to have a bad experience. Hope the other stores in the chain are treating people better. Not any way to win over customers. ATTITUDE AND RESPECT is paramount and the customer is king. That sort of delivery has not gone out of style. read more

Bought 2 new Winnebagos. Happy with the coaches. Had the first, then traded up after a year. 2012, then 2013. You have to stay on lemesa to get service stuff done. They need to improve their call back response time. They lost our keys twice after in for service. Hid them in the fridge access door. I found them a year later. Better to deal with manufacturer after warranty or find local smaller rv service center. Lemesa almost too big and so busy, customers get lost in the chaos. read more

Service Dept is terrible. A lot of lip service but no follow through. My service only included general maintenance items. Not sure if they are lazy or just don't know what they are doing. You are better off going to Campers World which believe it or not is slightly a cut above! read more

We purchased a used motorhome from out of state recently. When the motorhome arrived, there were numerous things broken and missing. Our purchase was "as is " due to the low price that we paid but La Mesa repaired and replaced everything at their expense including new batteries, a brake job and axel bearings. Robert in service is excellent. I will definately purchase our next rv through La Mesa. read more

Went to check out some RV's since we didn't know exactly which type my husband and I were looking for. When I explained this to the salesman he said 'well, since you're not planning on buying anything today there is no reason for me to show you around. What kind of customer service is that? When we do buy an RV it will not be at Le Mesa. read more

Can't give negative ratings... or I would! Stay away from this place! They are dishonest, have poor customer service, and you will just walk away frustrated. read more

Over the years I've had good to great experiences with the service department, and lately what impresses me most is their willingness to give telephone advice. Today I spoke with Doug in Service and he walked me through a procedure I could do myself that might prevent costly repairs. That kind of customer service builds loyal customers, and I'll certainly be back. read more

Man oh man. Reading the reviews about La Mesa RV gets one to think these messages are not about the same place. Wife and I recently bought a new Class A from Kristina and took delivery just a few weeks ago. First of all, Kristina was superb, kindly and very professional in every way. The deal was made, delivery scheduled and pick up date assigned. Yes, there were a couple things that were needing attention before taking delivery. Most were pointed out by Kristina and when the day came to pick up the rig all were finished. Not familiar to that kind of service. (Previous purchases, from another RV dealer in Roseville, didn't go that way). We were off and running with fuel, propane and a very through inspection/walkthrough. We spent the next two weeks on its maiden voyage knowing we will have a list of more things that need attention. Two weeks later my list consisted of NOTHING! Everything worked as described....no fixes....nothing to change. La Mesa detailed our coach before taking possession, so our experience was perfect. Since then we have been contacted by Kristina twice to ask if there is anything we needed and additionally by Customer Service Rep. Audrey three times to also make sure we were ok. That's the kind of follow up after sale service I expected and received. I'm only sorry the rating only allows five stars. I'd give more if I could. Jim read more

We purchased a new Class C RV with extended warranty from La Mesa. They are full of promises regarding their warranty work, but in reality they are always so backed up with service work that we have to go elsewhere. We called today because our generator won't start and they said it would be 6 weeks before the next available appt. It's like this every time we call, always so backed up. So beware don't expect them to be able to service your rig. read more

This place is a joke. Went to this place twice and both times we were lied to. Called and spoke to Frank who confirmed that the RV we were looking for was there at their dealership location and NOT at the RV shows that they like to frequent. We told him that they told us it was there before and then it was magically missing once we arrived. He assured us that it was there, and there would be no problems. We drove for an hour to get there, then Frank totally drops us in the back lot to go "find" the unit we came to see. Never came back and after 30 minutes of wandering around (with a toddler running around) we decided to leave. He had seriously went back inside and was sitting comfortably in the air conditioned office. Once he saw us getting back in our truck he came out to find out why we were leaving. SERIOUSLY? He then told us it was not at the dealership and was at another RV show. This was done to us twice... there will NOT be a 3rd time. read more

We purchased a 2015 Winnebago Brave during a recent RV show because of the great deal we got. Even though we have had some issues with the coach itself, La Mesa RV has been on top of every single issue big and small. Their level of costumer care and service is very refreshing in the RV industry and deserves some praise. Even before we took delivery, our coach had some clunking noise from the chassis that had to be service by Ford. Mathew, our service advisor kept us informed throughout out the whole process and even got his boss involved when he felt the Ford Dealership was taking too long. When we finally did pick it up, our RV drove perfectly! When we got home, we discovered some more problems we had not notice during the delivery inspection mainly because it was getting dark. Some were little things like holes in the MDO shades and a cracked headlight. What really disheartened us was when we found some scratches as well as some defects on the windshield of our brand new RV! I took the RV back on Monday morning and showed the problems to our service advisor Mathew and his boss. They advised me they would seek a replacement from Winnebago and if the manufacturer denies it then they would have to take it up with the GM. Needless to say, we were heart broken. But not for long because 2 days later, we got a call from Mathew. He said the bad news was that Winnebago denied the request but the good news was that their sale manager step up and authorized a replacement. New windshield will be here in a week and we can't wait. In the mean time, we couldn't wait to let everyone know that dealing with La Mesa RV has been everything you can ask from a dealership. And our service advisor Mathew has been awesome! read more

We worked with Brandin Ivan and Gabe Knight from La Mesa RV at the RV Manufacturers show in Pleasanton this week. They were honest, straightforward and very professional from beginning to end. We were extremely pleased with the service we received from these two professionals and left the show with the RV we always wanted at a price that no one else could match! read more

My husband and i went to La Mesa rv. show and found a trailer we loved. But needed to think it over. The next day my husband went back and was "pre approved" and was even given a payment amount for financing the trailer. We gave the salesman the $1000 hold $ and was told that Monday afternoon we would here back about signing the papers. Well Monday came and went. We received the run around and no answer about what was going on except "the bank has it". After not hearing back Monday we called Wednesday and were told they have no record of the transaction ever happening. Needless to say we are not going to go thru them and didn't continue our process. If it's shady in the beginning then how can I trust what they're selling to me. I don't recommend this place at all. read more

Went to La Mesa RV in search of a new travel trailer. We wandered around for 15 mins. b4 someone came to our aid. He put us in his golf cart and took us back to the sales office where we met James. We told James what we looking for; we are not NEWBIES to the RV world. James showed us a few models and bingo-hit on a model that we loved! Alas, the slides would not work. Makes me wonder what would happen if we were in an RV park and they would not work. James took our info and said he would call as soon as the slides worked. 3 days have passed-no call. We went elsewhere. read more

We purchased a 2015 Winnebago Trend 23B online via La Mesa RV in Davis, CA and had an excellent experience throughout the entire process. This is our first RV and my husband did a lot of research on the model and the pricing and we were able to get a great deal through La Mesa. As we bought the unit online and hadn't taken it for a test drive, I was a little skeptical but was quickly proven wrong. Everyone was incredibly professional and a complete pleasure to work with through the entire process. We were coming from out of state and they picked us up at the airport and then arranged for an out of state drop. We want to thank Tara in customer service, Randy who completed the sale and Doug for a fantastic orientation and words of wisdom. I would recommend La Mesa RV to anyone looking for an RV as they have a great selection and are great to work with. read more

WORST COMPANY EVER! If I could have given them ZERO stars, I would have. We purchased a brand new Motorhome from them in June 2016. When we drove it home for the first time it was beeping and the battery wouldn't work. When they did the walk through they didn't explain the battery was dead and let us take it home to figure that out on our own. We brought it back the next day and they said it was a fuse. We continued to have battery problems from the get go and brought back in several times in the first month, did I mention it was brand new? It didn't feel like it. Then in October, the battery was completely dead again. La Mesa didn't have an appt. for 2 months out and we had a trip planned with a group of RVers, so we had to take it into another repair shop. He said the batteries were completely drained and he educated us on the batteries, etc. We had to replace them and they were over a year old when we first drove the RV home in JUNE, not brand new and we NOW know they are NOT supposed to go dead and that will kill the batteries. We had to replace them and it costed over $950, AND of course La Mesa RV will NOT take care of it and said we needed to follow their protocol and bring it to them to deal with, even thought the next appointment was over 2 months out. Now they just say sorry and they will NOT take care of the battery issue that was there from DAY 1! They are a terrible company, they don't care and if I knew what I know NOW, I would have never purchased this RV from them! DO NOT BUY anything from these guys! WORST COMPANY EVER!!! read more

We purchased our new 2014 Roadtrek class B motorhome from a dealer in Manteca, CA. After several very bad experiences with their service department, we contacted the Roadtrek factory for help. They directed us to La Mesa RV in Davis, CA. We worked directly with Rudy in the service department. Rudy was sincere and honest with us. A completely different (MUCH better) experience than the dealer we bought the van from. Rudy kept me informed of what was going on, and fixed the problems we had. We are now happy and loyal La Mesa customers. We are completely satisfied with our experience there and highly recommend them! read more

We purchased a 5th wheel from Lamesa in 2012 fantastic sales horrible service the worst I've ever had with any company buying any kind of product. I was just perusing the reviews and noticed that the only time the la mesa response to review is when it's someone who walked away and did not buy from them. Kind of goes along with the same ole same ole.. they don't seem to be concerned with anyone who's already purchased from them they just want to make sure they get a sale. shame on you La Mesa! You are a large enough business as you should be able to clean up your after-sales service. Do not buy from la Mesa RV!! read more

I don't even want to give them one star. I have been looking for an 5th wheel and love the Heartland. We were going down there this past weekend to look at it so I called and sure enough, it is in Florida. The lady says, you can go get it in Florida, that was funny. The internet guy told me the same thing in an email, great customer service..... NOT! i will never call them again. read more

Not often do I write reviews but in this case I feel that it is necessary so that other potential RV purchasers do not have a poor experience in dealing with La Mesa Davis (Sacramento) as I had recently. My wife and I are in the market to purchase a previously owned newer diesel pusher (DP) motorhome. As part of our quest we visited La Mesa Davis last week as they advertised on the Internet a DP that potentially fit our needs. When we arrived we immediately were met by a salesman who had the dreaded "high pressure used car salesman" demeanor. I related to him that we were just looking, and definetly would not purchase the DP that day as I thought that the asking price ($145K) was on the high side for a 2 year old unit. He kept pushing that this was the unit made just for us with all the options that we needed etc etc. Interspersed in his telling us what we wanted he kept repeating "make an offer and I will take it to the sales manager, "make an offer". I told him I knew that he was worried that we would leave the sales lot and not return but that I would like to go home (4 hour drive away) and research what price I would be willing to offer. I also told him that I thought he was too high pressure, hurting his feelings. He offered to have his sales manager talk to me which I gladly accepted. The sales manager was very nice, and conversely, low pressure. I related that I thought that they were asking to much and he said "Make an offer. The lord gave me 2 arms, one for you to twist and the other for me to eat". We agreed that we could handle a price negotiation over the phone. My wife and I left feeling comfortable that the price was negotiable. Next day I received a call from the sales guy telling me to research the price on the Internet and make an offer. I did my research and we decided that yes this motorhome was worthy of our hard earned dollars. Later I called and made an appointment to go over the coach again and make an offer. We made the four hour triip and when we arrived we immediately noted that the price on the DP window had gone up $5K to $150K. When I quesitoned the high pressure salesman he responded "don't worry we will honor the BOTTOM LINE PRICE ($145K) from last week". I was taken aback by that comment and queried the sales guy as to what he meant. He had changed his tune 180 degrees, from "make an offer" to its the "bottom line price". He stammered and stammered and could not provide a a clear explanation. I was upset and told him so. I should have walked out then but thought lets make an offer only 10% less than their bottom line price and talk to the sales manager we had earlier met. Out comes another sales manager who abruptly said "no deal we are to far apart". I replied "OK make me a counter offer and we will go from there". His response was "no I only have $1K-$2K profit in that unit". And he left. In other words we know you want this unit as you have been willing to drive 8 hours round trip twice, so now we have you and you will pay our full price. Feeling that this was an unscrupulous business approach my wife and I departed, disappointed that we were not able to discuss an amicable financial deal and angry with La Mesa's business practices, at least with us. So be forewarned! read more

In 2013 I purchased an RV from La Mesa. Now I find out that after three years of payments I owe thousands more than the original MSRP. La Mesa added on this amount all the other amounts. This put my finaces in a tail spin. They do not even deserve 1 star. Stay Away read more

If I could give a no star rating I would. Horrible customer service. Back in October I called to make a service appointment. I was told it would be three months before they could get my RV in for repairs. So I made an appointment for early January as I needed my MH for the holidays. It has been eight days since I dropped off my motorhome. I have made three phone calls the last of which was to complain to a manager, and he was able to get my service advisor by the name of Mac to talk to me. After eight days Mac tells me he is just now putting the information for my service contract into the computer then he has to call them and then he has to email them. It seems like a convoluted process in today's day and age. In any case I may or may not hear back from him this afternoon to tell me if my service contract is covering my issues. I highly recommend that you do not buy from La Mesa RV nor do you service at La Mesa RV if you have other options available to you. read more

Bought our Tesla toy hauler from them at a show last year. We should have noticed that the plastic slide on the screen door was damaged, but didn't until later. Long story short, ordered a new one. We were told it would be $30.00 plus shipping. Shipping was $25.00! Really? read more

Run do not walk. Seriously great to use them to see vehicles at shows, but these guys don't care if they make a good sale or not. They will lie every opportunity they get, not follow up and charge extra high prices. Once you find the vehicle you want, literally drive with your tow vehicle or fly to Ogden, UT and go to Sierra RV. Good guys, know their units and you can bang on them and make sure all is well. Or go up to Oregon or down South. These guys tried to sell me a unit for $44,000 that was junk. Never mentioned to me they had another better unit. Then wouldn't bring either unit out for us to view because they primary show at RV shows. So don't stop in unless you want to be frustrated. And they are horrible about communicating or caring to. We were told by another dealer that all they want to do is sell the $400,000 coaches and so don't care about less. Then they gave me so much bunk. I knew they were lying about features they didn't know because I had studied those features. So finally the unit we wanted was their show special for $37,000 but had a refrigerator you couldn't get into unless you bent backwards and stretched your arm around sideways. So we drove to Utah got the refrigerator that was correct and for $30,000. Yes. A $7,000 savings. Even with California tax we saved. SierraRV is super! So use these guys at showsto see what you like, don't believe a word they say, and then go buy a unit at a great price elsewhere. read more

Like many others I was concerned with the many negative reviews on Yelp, but in the end I went ahead and purchased from the Davis facility as the price was right on my new Winnebago Vista 30T. Yelp reviews on Camping world are just as varied and lots of unhappy folks there as well. First of all I should say that much of my career has been in service; both Auto Repair and Computer repairs so I have some understanding of the problems facing the staff that work hard keeping all these rigs running and tend to be a bit more patient and understanding than the average consumer. I have also learned that a polite and respectful approach will always yield the best results, I consider myself lucky that Matthew Kelly was assigned as my service advisor and his professional and competent demeanor have been a great comfort and put to rest my concerns about the service dept at La Mesa in Davis. Matthew has been favorably mentioned in several other reviews and I join those in saying he just does a great job of helping us new owners learn how to service and take care of these wonderful but highly complex machines. He is extremely busy owing to the high sales volume of La Mesa, so part of the success I had was learning the most effective way to reach him is email, as the phone lines are almost ridiculous. Once I got to know him he has gladly tackled the few faults i have uncovered in the three months since taking delivery, as well as providing me assistance with referrals to outside vendors when needed (such as front alignment shops after loading and weighing the rig). He has also been a valuable asset in ordering the needed parts to update the passenger seat with a footrest option that did not come on my particular rig. He fixed the inoperative audio/visual system thru the HDMI cable in overhead compartment which turned out to be due to a signal repeater left unplugged at the Winnebago factory. I laughed at his description of the dealer repair facility as actually the final 100 feet of the Winnebago assembly line. Given the complexity of the many systems it is really amazing that most everything works as designed so far. It is easy to say when I pay this much money for a new coach I expect perfection but frankly folks that is just not the world we live in. The Winnebago factory produces a quality coach and the price reflects that, however that does not ensure perfection. Thanks to Matthew my coach has more than met my expectations and I am confident that any future problems that might arise will be handled efficiently by Matthew and crew. read more

We purchased an RV from La Mesa RV last summer and have had it in the shop twice for service. Both times we dealt with Tara in the service/parts dept. She has handled our issues in a timely manner with expertise, kindness and dedication to making it the most pleasant experience it can be. You couldn't ask for service rep who does a better job for the customer. She serves both the customer and her company well. read more

if i could give no stars i would , the worst repair experience i have ever been through , our 2018 was brought out front a filthy mess on the exterior and more importantly the interior was it was there for some warranty floor repair , interior was full of dust and plywood partials throughout the coach , after out disappointment with the delivery of the motor home we signed off denied there attempt to clean up the coach as we drove a great distance to pick it up and wanted to get way as fast as we could ....went to get into the motorhome and go , and the battery was dead .. my wife being upset had left so i had to go back into the office to ask for service manager . in meeting with him he advised that they would do nothing about the dead battery and to take it up with my ford warranty . once jumper knowing there would be resolution i left la mesa for good with a dead battery , now a check engine light on, and who know what else wrong with our motor home after they have had there hands on it for 2 months. Be very Leary of getting anything done at this repair shop . read more

Just made the deal to buy a Beautiful Vilano 365 5th wheel. My wife and I are beyond happy with the price we received and with the lack of pressure tactics. Our salesman Adam Folkes showed us only what we wanted to see and in the end offered us a very reasonable price which we accepted. My first impression is that La Mesa RV is a first class dealer and should be considered when looking to buy a 5th wheel. read more

We just purchased a new diesel pusher and the experience was excellent. We were fortunate to get Al as our sales person, very knowledgeable in knowing his product. After we looked at one we were interested in, I had several questions for Al that I sent by email. Very responsive, had replies right away. We went back in a week later and saw Al for one last look. No real pressure, just stayed available to answer questions. He gave us a figure for our trade in, and a cost for the extended warranty. We decided to buy, and I told them it would be 2-3 weeks before I would have the cash available. I gave them a deposit and they gave me 6 weeks to assure my cash was in my account. Within 2 weeks my monies were available and we set an appointment for drop off of our trade in and PU of our new coach. This was a process I was dreading, since there were many pieces that needed to come together. The process was flawless. Brought my 5th wheel trade in to the service Dept, and was met by J.R. who directed me where to drop it off. He had our new rig ready to be walked through, and Ken did the walk through. He was able to answer our multitude of questions, and if he couldn't, got J.R. to come in and answer for us. I was glad to see J.R. was working in their service dept. I had met him 9 years prior when he worked in service at a competitor's service Dept., and he did a great job in getting our issues dealt with. Once the walk through was completed, we headed to finance to do the paper work. We we very fortunate to have gotten Randy F. to handle our deal; extremely knowledgeable, and had all of the paper work ready for discussion and signing. Everything was as expected, no surprises. He was very helpful in understanding why we needed the extended warranty and stated that at LaMesa, they get directly involved if there are issues with the warranty company. So, we are very pleased to this point; now the real test of LaMesa starts, do they deliver on there promises? Time will tell, and I will be back into Yelp to provide updates. Here is to hoping that the great experience continues. Ken F. read more

This is a great place to buy an RV! Although they have problems (just like every place does), they quickly address and fix them! Thankful for Rudy and his crew! La Mesa is the place to buy! read more

I don't usually do any reviews but I must write about my horrific experience with La Mesa RV at the Sacramento location. I arranged to buy a class B RV from them because they did have the best price online nationally. I told them that I live in Colorado and I would be flying in to buy it provided that everything was as advertised. It was not. The RV had a large scratch in the paint where it needed to be repainted over. The RV also had a leak in the water tank that needed to be repaired. You would think if you had a customer flying in from out of town and ready to drop over $100k for an RV, you would have everything checked out and ready to go. Management was very unsympathetic and unwilling to bargain with me. They didn't seem to care that I flew in, took a taxi from the airport (because they didn't have anyone to pick me up) and wasted a lot of time and money with travel airfare. I cannot recommend La Mesa RV at Sacramento and urge you to buy elsewhere. read more

If you don't show up in a Tesla don't bother stopping to see their inventory. My husband asked it they had any toy haulers which one of their salesman, of which there were over five standing around, he said yes and then said "I suppose you want to see it". Very unprofessional, don't waist your time. We drove from Ripon to see their rigs. NEVER AGAIN! read more

We are SO glad we didn't purchase their extended warranty service!!! It's nearly impossible to talk to someone in the service department. They give excuses like they are "busy". After several phone calls today with no one ever calling back, which apparently is their procedure, we were finally accused of damaging the faulty part ourselves. We'll replace the part somewhere else but would like them to check out the system to make sure it's ok. We were told that would take about 3 weeks. Our trailer is still under warranty, whatever that means to them. :( Our low rating is for the service after the sale. They were very friendly while we were signing on the dotted line. read more

I can't believe that this business has 3 stars. I purchased a 2018 Winnebago Vista new on 9/21/18 and have been battling with La Mesa since then to get the preexisting rust issues, prior to my purchase, resolved. In October 2018, I found out that there was major corrosion in the chassis of the coach and when I asked the service adviser Mike, I was told this would be addressed when they did warranty work on the coach in January 2019. They resolved 3 areas that I had personally identified, but did not address the remaining issues that were present, and continue to deny my claims regarding their culpability in the matter. In May 2019, we had the wheel bearings fail. After Ford repaired the issue, they advised that the corrosion seen in the brakes was not consistent with a new coach with only 3927 miles. This was confirmed when they needed to to replace the damaged brake pads. To remove the pads they needed to use a hammer and chisel to break them loose from the rusted calipers. I am continuing to try and get resolution on this, and have filed a complaint with the CA Attorney General office for deceptive practices. PLEASE READ THIS and beware of this company. If you are buying on price alone, then maybe this is where you want to go. One other item of note, THE BETTER BUSINESS BUREAU RATES THIS COMPANY AS UNACCREDITED - MEANING BUYER BEWARE. read more

Here is a synopsis based on the facts and reinforced from the detailed journal that I kept and still keep through all interaction concerning my New 2012 Mercedez Benz Fleetwood Tioga Dsl. Mr. Juavier Castro a customer service Manager at La Mesa R.V. in San Diego, and Kevin Hicks, service Manager at La. Mesa R.V. in Davis, ca. supported immoral practices,unethical acts, that lead to the damage of my new 2012 Mercedez Benz R.V. On 4-3-13, I took my vehicle in for an oil change at a Mercedez Benz dealership. As a result, the technician accidentally hit the top of an overhang and damaged the Air Conditioner unit on top of my vehicle. I immediately called the Fleetwood corporate office, and talked to a rep. named Brian concerning my insurance coverage at approx. 9:00 am on 4-4-13. He confirmed that I was covered for any work that needed to be done on my R.V. I then called La Mesa R.V. in Davis on 4-4-13, at approx. 9:20 a.m. and talked to a rep. name Joe and explained the problem. I told them that Kerry (Manager) at Mercedez Benz agreed to pay for all damages. I also gave him Kerry's number and address at Mercedez Benz. Joe told me that he would verify my insurance with Fleetwood, and my extended warranty insurance with Cornerstone. He told me that my appointment would be on 4-15-13 at 9:00 a.m. On 4-10-13, I stopped by La Mesa R.V. and talked to Joe. He told me that he had to reschedule, because he thought the parts would not come in by the 15th and that he would reschedule the appointment for the 4-16-13. He also said that everything was checked out and verified with both our insurances, (Fleetwood warranty, and the extended warranty with Cornerstone) so he would see me at on 4-16-13. Jordan dropped the vehicle at approx. 8:30 a.m. on 4-26-13. He immediately left and walked into Davis, California and had breakfast and waited for La Mesa R.V. to call him. he received a call earlier than anticipated at approx. 11:30 a.m. stating that the vehicle was repaired and ready to pick up. When I arrived, Alex the tech. that worked on the vehicle, stated that the leak under the sink was solved, because he tightened up all the joints, etc. He also said, that he replaced the Air conditioner, the back brake lights, replaced the D.V.D player, and that there was no problem with the heater vents. They were going to keep the Air Conditioner, for themselves, but just before he left, Jordan asked for it back, and under State law they are required to give it back, and they did. When I first called La Mesa R.V. in Davis, to schedule an appointment, I had both a brand new full factory warranty with Fleetwood corp., and in addition I paid a substantial amount of money for an extended warranty under Cornerstone insurance to cover anything that happens to the vehicle after the factory warranty expires. I had double coverage for any repairs. Any work that needed to be done to my vehicle was covered by 2 individual insurance companies. On 5-2-13, at approx. 10:50 a.m. only a few days after my 4-26-13 repair appointment, I informed Mr. Hicks (the Service manager) I now had a larger leak under the sink, that is damaging my cabinets, and that the brake lights still were not working properly. He called back 10:59 a.m. and told us that he would have to talk to his corporate office, and see what he could do. He also said not to worry, that either way, that it would be taken care of, even if I had to take it somewhere else. On 5-3-13, at approx. 11:29 a.m., I called another R.V. repair shop, and scheduled for another appointment, that was scheduled for 6-4-13. After looking at the my vehicle Diego the tech and Larry the manager of the R.V. repair shop assessed that the water pump connection had been cross threaded and damaged by La Mesa R.V., causing a major leak. They told that they would verify this fact if needed to be verified. ** I have attached a copy of the repair bill to this email, and analysis of the cause of the leak. ** The next day on 6-5-13, I called Fleetwood corp, and talked to a rep. named Robert, and he informed me that I should call La. Mesa R.V., and request that they compensate me for the damages that I paid, and the other damages that occurred under there care. I emailed Mr. Hicks (the Service Manager, at La Mesa R.V. in Davis) on 6-11-13, my request concerning La. Mesa R.V. solving the damages they subjected to my vehicle. I also emailed Mr. Castro (customer relations manager, La Mesa R.V. in San Diego). I also called Mr. Castro at approx. 9 a.m. on 6-12-13. He was very unpolished, unethical and rude, when I called him. La Mesa R.V. in Davis, and La Mesa R.V. in San Diego, refuse to repair or compensate me, for the major damage that they have caused. read more

La Mesa RV in Davis is quick to sell you a RV but don't explain that their service center is so back logged it takes six weeks to get an appointment and another couple weeks to complete repairs even though they were under warranty. I would not recommend LaMesa unless you plan on having your RV in the service center more than you get to enjoy using it. read more

Never buy from them. I purchased a new 2018 Fleetwood Southwind 35k. Nothing but unfixed problems and excuses why they can't be fixed. Purchased in April. They can only fix one thing per visit I guess Ok, Friday appointment went really bad. Out of 8 problems only 2 got fixed. A third was made worse. I was told if I could leave it for a week they could fix more. I live in my RV, no way to pay for a hotel for a week. 133,000 dollars and they want me to pay for a hotel. Fleetwood is no help. They have to approve everything and that takes days. HAVE TO APPROVE EVERYTHING? Fleetwood is just as bad as LaMasa. I guess I will have to try to get all the rest fixed when I get to Texas. I have no awning for the trip 100 degrees all the way. Sucks when nobody cares. I contacted Fleetwood and they are going to fix my problems in FortWorth. At repair place in TX. Been here for two days got three things done. One more to go. Not so happy with my new RV. Maybe hotel is a good thing. Could have seen a lot more and gone further. To late now. Ok latest. After five months of fighting, my awning is still not working. Carefree Awning Company isn't any help. Worst awnings ever. read more

Tara and Von in service are simply amazing. We had an accident with out trailer hitting a rock in the road. It wrecked an axle, spare tire and under carriage. Not only did they completely take care of us every step of the way but they repaired our trailer in time for us to go camping on the busiest weekend if the year! Wow. She was in constant communication and took excellent care of us. Even with an insurance claim, they were the upmost professionals. I will go back again! read more