After contemplating for nearly a year as to whether I should write a review, I have decided to do so after yet another recent disappointing interaction. If I can save even one other woman from the heartache and anguish that I experienced with this practice, than it's worth it. Seeing how this journey is so emotionally and physically taxing, I would expect there to be a higher level of sensitivity and degree of service. While I was disappointed with my results, I was mostly angered by the way I was treated. It was unacceptable and I hope that I can save you time, as it is precious when you are in this situation.
There were many disappointments in working with this office, including financial frustrations, lack of empathy for the emotional and physical demands of the infertility process, late/moved appointments with no acknowledgement or apology, delayed test results and downright offensive behavior during my last office visit.
I would like to share I did seek the advice of another professional after my experience with Dr Bayrak who did not agree with his protocols, particularly when he merely increased my drug dosage for the 2nd cycle in hopes of getting additional embryos, which did not work. The new specialist immediately suggested that my husband be tested. We discovered that two of his three tests showed abnormal results, resulting in a completely different protocol than what Dr. Bayrak had suggested. With the new protocol, I was able to get a healthy embryo with my third cycle.
If you are interested in specifics, I encourage you to continue reading the remainder of my post.
In June of 2015, after researching online and reading Dr. Bayrak's reviews, I decided to have a consultation with him. During my consultation, I felt comfortable with Dr. Bayrak and appreciated his candidness and his recommendation that we move forward with IVF. We were also in agreement with his suggestion that we consider CGH testing because of our ages.
Despite a positive interaction with Dr. Bayrak initially, things quickly went downhill. As a follow up after our consultation, Linda sent us an email with an unprofessional quote for a cash paying patient for which she quickly realized her mistake and emailed explaining my insurance allotment. She eventually indicated that in order to move forward with Dr. Bayrak, we would need to pay a $2000 deposit. I later learned this is not how it usually works when you are going through insurance.
There was a lot of confusion around the biopsy and CGH testing pricing with IVI Gen, Dr. Bayrak's preferred genetic testing company. When asked for an explanation of these costs, Linda was of little help. I was left feeling very suspect as to why the fee was so high when another genetic testing company I contacted, Genesis Genetics, was nearly half the cost of IVI Gen. When I contacted IVI Gen to get more information about their pricing, they stated that contracted doctors charge their own rates so they were unable to give me their fees. When I asked Linda to explain the fee differential and why Dr Bayrak advised I use that company, she was unable to answer my question. I began to feel a little uncomfortable, which proved to be reasonable, as I later learned that Linda could not answer fairly basic questions around a variety of different topics.
I grew even more frustrated when Linda later explained that I owed $1250 for his facility fee even though they were going to bill my insurance policy for their out-of-network facility. When I questioned this charge (as I know that insurance companies generally pay more for out-of-network), she dismissed me and firmly stated that I owed the amount. Since the cash price is $1250, I did not find this to be fair. Dr. Bayrak was eventually paid nearly $5000 by my insurance company, which took up a significant portion of my limited allotment.
If you are planning to use your insurance benefits, this is something that you will definitely want to be aware of. Normally, a practice charging your insurance company for their out-of-network facility would not be an issue, but in the case of infertility coverage, you only have a small allotment, so I didn't agree with using a significant portion of mine toward their facility. Linda justified it by saying she wouldn't balance bill me. With that said, they made significantly more by billing their facility out-of-network. When I later asked that my $1250 be applied to my next cycle, I was again dismissed.
These are just a few of the examples of our treatment during this very sensitive period. Again, I encourage you to thoroughly vet whomever you choose. The stresses caused by this practice during my procedure showed a clear lack of patient concern and a greater interest in their own bottom line. read more