This is an excellent company that I will continue to use. Contact, quotes and payment are quick…read moreand easy. I was given the drivers cell number in case I had questions. I was told he would be there 15 minutes prior to my pick-up time and he, John, called to let me know he had arrived. John was a very professional, courteous gentleman. The car was immaculate. I highly recommend them if you are flying into or out of Lansing, Grand Rapids or Detroit.

I had booked two limos last July 2019 for my upcoming wedding this April 2020. I received…read moreconfirmation numbers for both limos as one was for the groomsmen and one was for the bridesmaids to take both parties to the chapel before the ceremony. I even paid off one limo as my deposit to secure my reservation. I recently called 3 weeks ago as I had not heard anything from this vendor and wanted to pay off the other limo since some time had passed since the deposit. I talked to at least 3 different employees all of whom said would have to call me back and also stating they did not have the second limo and would have to contact ANOTHER limo company to get the limo I had already reserved back in July. I even had one employee try talking me into 2 smaller SUVs and a car when I had stated I want my bridal party to be together. Never ONCE did I receive a phone call back and the miscommunication between the employees was truly unprofessional. I finally booked with another limo service and asked for my money back. I'm very sad as this company was at the top the recommended vendor list given to me by my venue. I contacted my venue to remove them from the list and hope no other future brides have to deal with this!! One unhappy bride

Tip top service! Very professional, punctual, courteous,…read moreand friendly chauffeurs. There is an amazing selection of luxury vehicles to choose from for whatever event or service you need. All of the SUVs and sedans are top-of-the-line and very clean. The coach buses are like private jets on wheels! Very fancy. Highly recommend this chauffeur service. They are the best!

Utilized their services for a concert at Michigan Stadium. Competitive rates, good communication…read moreand professional service. Everything went very well, driver was great and managed to get us in and out of all that traffic congestion very smoothly.

Dean Trailways treated us quite well! I was able to hire them just two weeks before our trip (since…read morethe previous company had left us high and dry, forcing me to make other arrangements at the last minute). From the moment I contacted Dean Trailways, I found their professional attitude and friendliness calming. Their drivers were on time, friendly, and accommodating of my group's requests. The bus included a bathroom, WiFi access, comfortable seats, and electrical outlets. The price was good, too. Give Dean Trailways a try!

From the owner: Since our beginning in 1994, Dean Trailways has grown to become one of the largest motor coach…read morecompanies in the state of Michigan with the most modern fleet of vehicles. Dean Trailways' services have grown to include group charters, tours, line runs and sports packages. We work closely with individuals, tour groups and companies, casinos, professional event organizers, professional sports teams, corporate event organizers, schools and major universities. Dean Trailways offers a wide range of services to accommodate your needs, making us Michigan's top company for premier charters and tours. All Dean Trailways vehicles have advanced passenger comforts including DirecTV, 4G Wi-Fi access, 120V outlets, reclining seats, large screen monitors, DVD, satellite radio, lavatories, and other standard motor coach comforts to make every passenger's trip enjoyable. Our extensive experience in the industry places us in a unique position to enhance your travel experience. Our experienced staff will assist in putting you on the cutting-edge of safe, comfortable and exciting travel. We have a number of vehicles and buses to ensure we can accommodate groups of all sizes. Dean Trailways of Michigan is a certified Department of Defense motor carrier. Department of Defense certification is one of the most stringent approval processes a motor carrier can achieve...

Would never recommend. We met the limo driver months before our wedding with the limo paid half…read moredown to secure it and they never showed up to pick us up. I called them with the wedding party out side the church and they said "sorry" it took them 2 months and many phone calls to return my money. not a good experience M.A-S

I'm here for a program at the University of Michigan, and the transportation from our hotel was…read moreprovided by Golden Limousine. 5 star service all around. Steve is the best. He made sure everything was to our comfort level and should genuine customer service.

Golden Limousine went above and beyond providing our transportation to our wedding in Washtenaw…read moreCounty. Communication was clear throughout the whole timeline, and the big day went off without a hitch. A special shoutout to our driver Andrew who made a special stop for us to end the night!!

I rented a limo for my Son's Jr. Prom. The costs were transparent and I was able to pre-pay in…read morepayments. The limo was perfect for the occasion. Our Driver Scott was on time and accommodating! He was so personable we got him dinner! He really seemed to want to make sure my Son and his date had the best time possible. Drove to multiple photo locations, dinner, prom and post prom!

We would never recommend this company. They failed us on so many levels. We booked shuttle…read moreservice from Lighthouse Limousine to transport our son's wedding party and approximately 60 out of town guests to and from the Marriott in East Lansing and the reception at the Country Club of Lansing on August 1, 2026. At the end of the evening, the shuttle service did not show up, leaving 60 guests stranded, including some who were elderly. We left voicemails and texts for the company that evening, but our calls were not returned. My husband and I were unable to fully participate during the last hour of the wedding reception because we were trying to secure Uber drivers for our guests (another expense). We received an email the following Monday from their operations manager, apologizing for what had occurred. He explained that their driver never showed up, and Lighthouse did not have the proper processes in place to realize in a timely manner that there was a problem. We were refunded $995, however, the total bill was over $3,600. Other than the email, we received no communication from them even though they indicated that Jason, the owner, would be in contact with us.

1. Service is super fast; 2. The driver was fun to talk…read morewith and drives safely; 3. Reasonable price in this area.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment