This is an excellent company that I will continue to use. Contact, quotes and payment are quick…read moreand easy. I was given the drivers cell number in case I had questions. I was told he would be there 15 minutes prior to my pick-up time and he, John, called to let me know he had arrived. John was a very professional, courteous gentleman. The car was immaculate. I highly recommend them if you are flying into or out of Lansing, Grand Rapids or Detroit.

I had booked two limos last July 2019 for my upcoming wedding this April 2020. I received…read moreconfirmation numbers for both limos as one was for the groomsmen and one was for the bridesmaids to take both parties to the chapel before the ceremony. I even paid off one limo as my deposit to secure my reservation. I recently called 3 weeks ago as I had not heard anything from this vendor and wanted to pay off the other limo since some time had passed since the deposit. I talked to at least 3 different employees all of whom said would have to call me back and also stating they did not have the second limo and would have to contact ANOTHER limo company to get the limo I had already reserved back in July. I even had one employee try talking me into 2 smaller SUVs and a car when I had stated I want my bridal party to be together. Never ONCE did I receive a phone call back and the miscommunication between the employees was truly unprofessional. I finally booked with another limo service and asked for my money back. I'm very sad as this company was at the top the recommended vendor list given to me by my venue. I contacted my venue to remove them from the list and hope no other future brides have to deal with this!! One unhappy bride

Excellent. Mark showed up on time for a VERY early flight. He was gracious and a very safe…read moredriver, too. His car is gorgeous as well. Highly recommend.

We needed a ride to the airport and this company was reliable and well priced. They were on time,…read morethe car was clean and we all felt safe. The driver was friendly.

Dean Trailways treated us quite well! I was able to hire them just two weeks before our trip (since…read morethe previous company had left us high and dry, forcing me to make other arrangements at the last minute). From the moment I contacted Dean Trailways, I found their professional attitude and friendliness calming. Their drivers were on time, friendly, and accommodating of my group's requests. The bus included a bathroom, WiFi access, comfortable seats, and electrical outlets. The price was good, too. Give Dean Trailways a try!

From the owner: Since our beginning in 1994, Dean Trailways has grown to become one of the largest motor coach…read morecompanies in the state of Michigan with the most modern fleet of vehicles. Dean Trailways' services have grown to include group charters, tours, line runs and sports packages. We work closely with individuals, tour groups and companies, casinos, professional event organizers, professional sports teams, corporate event organizers, schools and major universities. Dean Trailways offers a wide range of services to accommodate your needs, making us Michigan's top company for premier charters and tours. All Dean Trailways vehicles have advanced passenger comforts including DirecTV, 4G Wi-Fi access, 120V outlets, reclining seats, large screen monitors, DVD, satellite radio, lavatories, and other standard motor coach comforts to make every passenger's trip enjoyable. Our extensive experience in the industry places us in a unique position to enhance your travel experience. Our experienced staff will assist in putting you on the cutting-edge of safe, comfortable and exciting travel. We have a number of vehicles and buses to ensure we can accommodate groups of all sizes. Dean Trailways of Michigan is a certified Department of Defense motor carrier. Department of Defense certification is one of the most stringent approval processes a motor carrier can achieve...

Would never recommend. We met the limo driver months before our wedding with the limo paid half…read moredown to secure it and they never showed up to pick us up. I called them with the wedding party out side the church and they said "sorry" it took them 2 months and many phone calls to return my money. not a good experience M.A-S

Golden Limousine went above and beyond providing our transportation to our wedding in Washtenaw…read moreCounty. Communication was clear throughout the whole timeline, and the big day went off without a hitch. A special shoutout to our driver Andrew who made a special stop for us to end the night!!

Nice clean bus but seats are tiny, didn't expect that. The bus is so incredibly loud and annoying…read more It vibrates wildly everytime the driver accelerates. Additionally, this driver constantly accelerates and then takes foot off gas on freeway. wtf? Not a smooth ride at all. Lastly, this bus is constantly fishtailing. I don't know if it's a maintenance issue or driver issue but im sitting on this bus right now (Ann Arbor to Indy for NCAA basketball championship game) and I've got motion sickness for the first time since I was on a horrible ferry ride almost 30 years ago.

I rented a limo for my Son's Jr. Prom. The costs were transparent and I was able to pre-pay in…read morepayments. The limo was perfect for the occasion. Our Driver Scott was on time and accommodating! He was so personable we got him dinner! He really seemed to want to make sure my Son and his date had the best time possible. Drove to multiple photo locations, dinner, prom and post prom!

Got a limo for my daughter birthday. The driver was great. On time great customer service…read more Communication was outstanding. The owner was great with his pricing. The limo showed up with ice in the bins. Clean on the out side and in side. Driver was even dressed good. I recommend this company highly.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.