1. Service is super fast; 2. The driver was fun to talk…read morewith and drives safely; 3. Reasonable price in this area.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

Update to my previous review: The last time I used Green…read moreCab, I was picked up by a hybrid (Prius?) that was in perfect working order, as far as I could tell. 5/5 stars for reliability and keeping themselves true to their advertising. They remain my go-to cab company!

"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

Big Daddy rocks. This firm has never let me down, the telephone operators are polite, and the…read moredrivers are always friendly without being racist/having verbal diarrhoea/behaving lecherously. The mostly rather beaten-up old vans favored by Big Daddy look more alarming than they really are. And of course, the name is endlessly amusing, especially when it flashes up on your phone when you're with (non-local) friends. Trust me, I'm a veteran user of many, many taxi companies. I don't drive (long story) and so when I can't walk or take a bus, I rely on Big Daddy to get me around. He hasn't failed me yet.

I used to think Big Daddy Taxi was reliable until I had an important interview and they forgot to…read morepick me up! The worst thing is when I kept calling their office, no one answered! Also, I asked them to pick me up 30 min early just in case they were running late. Nope, they still forgot to pick me up! Completely unreliable!! The drivers are also jerks. My friends and I were at the gas station after being dropped off by the Michigan Flyer. We had at least 4 large luggages because we were coming back from vacation. When the driver saw us, he stayed in the van and did not offer to help us put our luggages in his van. HOW RUDE! He just watched us struggle to put our luggage in the van and said " oh yeah, the left door is broken" NO TIP for homeboy! After that I started using JB Country Club taxi. I recommend their service rather than big daddy. They are prompt and reliable.

I Extremely Pleased that there is this taxi service in the…read moreGreater Lansing area. Such ease in scheduling this service on my recent need to get to the Capital City Airport. These ease of scheduling and communicating the pickup time via tex was more than initially expected. Will keep this # for future needs and have let my friends know that this taxi service is available. Hope that they continue to thrive, for Lansing needs this service.

Thanks for your service Ray Taxi. You are a life saver. I was waiting for 3 hours at the Lansing…read moreAirport. No Lyft or Uber. One of their driver tetexted me he was on his bed as soon as I said I am the only woman here and it was around 2AM. He texted me wait there I will come and he came after 12 minutes. Put my luggage in the van and greet conversation.

We took it twice from and to the train station. The driver was waiting at the station when our…read moretrain arrived and helped load the luggage into the cab, which was a spacious minivan. He drove right to our destination and the fare was lower than we expected. There is no meter in the cab, so you might want to ask the price when you call on the phone. When we needed to go back to the train station a few days later, we called them again and they were able to pick us up on short notice. Again, no meter in the cab, but the fare was the same low price and the driver was friendly.

Their ad says 24/7 don't believe it I called to set up a pick up for 4:40 and he said that they…read morewasn't open at that time

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

Had a ride confirmed for Saturday March 9th. No one called or showed up. Missed my train to…read moreChicago. Nightmare experience. Pick a different cab company that is reliable! I called to find out what happened and no one called me back. Not worthy of being a business. Lansing deserves better

I reserved a taxi through their website, and gave the address from which I was leaving and my…read moredestination. "Cab" arrives without logo, or meter, and reeking of stale cigarette smoke. Driver took me the whole TWO miles to my destination, and when I asked for total, quoted me a whopping $15. Now, I have taken a (reputable) taxi on this exact route before, for $7. When I protested, he gave me some line about the center telling him it would be a $15 fare because of where *he* came from, south of town. When I explained that it didn't matter from whence he came, only where he took me, he said he would settle for $10, saying that "they" were supposed to have told me that it was going to be a $15 charge when I ordered the taxi in the first place. If I had known that calling Kash Cab was the equivalent of being transported though time and space to a third world country where we haggle for prices, I would have walked to work. Rider beware, and hold tight to your wallet!

The Michigan Flyer has always been my go-to to get between AA and DTW…read more Compared to other options to get to DTW, the Michigan Flyer is inexpensive ($15-16 per person and includes a free check-in luggage), reliable (always on-time), and convenient (great frequency). There's also a clean bathroom and good wi-fi on-board. The seats are fancy and clean, and include ports for charging your phone. The best part is the Michigan Flyer bus drivers - they're always positive and good communicators, which is great way to both start and end your trip!

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.