He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

This is a great option for getting to and from the Detroit airport. On a recent trip, we used the…read moreFlyer to go from Ann Arbor. At the time of this review, it was $15 per person. It was inexpensive (compared to Uber or taxis), clean, comfortable, and punctual. The driver was professional and friendly. The ride is comfortable and clean. The bus also has wifi and outlets for charging your phones. The pickup spot for Ann Arbor is conveniently at the transportation center downtown Ann Arbor.

This is an excellent company that I will continue to use. Contact, quotes and payment are quick…read moreand easy. I was given the drivers cell number in case I had questions. I was told he would be there 15 minutes prior to my pick-up time and he, John, called to let me know he had arrived. John was a very professional, courteous gentleman. The car was immaculate. I highly recommend them if you are flying into or out of Lansing, Grand Rapids or Detroit.

I had booked two limos last July 2019 for my upcoming wedding this April 2020. I received…read moreconfirmation numbers for both limos as one was for the groomsmen and one was for the bridesmaids to take both parties to the chapel before the ceremony. I even paid off one limo as my deposit to secure my reservation. I recently called 3 weeks ago as I had not heard anything from this vendor and wanted to pay off the other limo since some time had passed since the deposit. I talked to at least 3 different employees all of whom said would have to call me back and also stating they did not have the second limo and would have to contact ANOTHER limo company to get the limo I had already reserved back in July. I even had one employee try talking me into 2 smaller SUVs and a car when I had stated I want my bridal party to be together. Never ONCE did I receive a phone call back and the miscommunication between the employees was truly unprofessional. I finally booked with another limo service and asked for my money back. I'm very sad as this company was at the top the recommended vendor list given to me by my venue. I contacted my venue to remove them from the list and hope no other future brides have to deal with this!! One unhappy bride

LEFT STRANDED Made reservations for a 11:30 pm pick up at…read morethe airport, I evened confirmed the day before. When I arrived on Lancing @. 11:05 I called no answer, I texted no response. I was left at the airport and had to wait until after 1 am for another cab company to take me my 7 mile... terrible human !

Called L-Town for a last minute, late night airport pick-up. The gentleman on the phone was…read morefriendly and professional. My flight was over 30 minutes late, but the car was there, ready and waiting. The driver was courteous, professional, and went out of his way to assist me. The car was spotless and the ride quick. I will be sure to use L-Town Cab whenever I'm in Lansing.

Mark was a great service on time with constant communication leaving nothing to guess about…read more On time 5 Communication 5 Cleanliness 5 Safe driver 5 Mark watched our flight which was delayed and all worked out well Thanks

I needed a ride to DTW. Mark was on time, his vehicle was clean and spacious and smelled nice…read more The experience was smooth. I will use him again.

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

Out of business, phone has been disconnected and absolutely no one will be able to answerread more

Their ad says 24/7 don't believe it I called to set up a pick up for 4:40 and he said that they…read morewasn't open at that time

"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.