He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

This is a great option for getting to and from the Detroit airport. On a recent trip, we used the…read moreFlyer to go from Ann Arbor. At the time of this review, it was $15 per person. It was inexpensive (compared to Uber or taxis), clean, comfortable, and punctual. The driver was professional and friendly. The ride is comfortable and clean. The bus also has wifi and outlets for charging your phones. The pickup spot for Ann Arbor is conveniently at the transportation center downtown Ann Arbor.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

iCab has done a wonderful job for my family now for several years. My mother and dad are in their…read more80's and gave up driving about 3 years ago. iCab has set up an account with them and provided transportation for them flawlessly. The cabs are very clean and the drivers friendly and courteous. My son and daughter-in-law were married this past weekend. iCab provided a beautiful clean 24 passenger bus which transported the wedding party to and from the church. Benny the driver was wonderful! We had the bus return at the conclusion of the reception at our property to provide transportation for guests to the hotel (three trips). Again flawless service. Thank you so much iCab for your service for our Family. Mark Majeske Holt, MI

This is an excellent company that I will continue to use. Contact, quotes and payment are quick…read moreand easy. I was given the drivers cell number in case I had questions. I was told he would be there 15 minutes prior to my pick-up time and he, John, called to let me know he had arrived. John was a very professional, courteous gentleman. The car was immaculate. I highly recommend them if you are flying into or out of Lansing, Grand Rapids or Detroit.

I had booked two limos last July 2019 for my upcoming wedding this April 2020. I received…read moreconfirmation numbers for both limos as one was for the groomsmen and one was for the bridesmaids to take both parties to the chapel before the ceremony. I even paid off one limo as my deposit to secure my reservation. I recently called 3 weeks ago as I had not heard anything from this vendor and wanted to pay off the other limo since some time had passed since the deposit. I talked to at least 3 different employees all of whom said would have to call me back and also stating they did not have the second limo and would have to contact ANOTHER limo company to get the limo I had already reserved back in July. I even had one employee try talking me into 2 smaller SUVs and a car when I had stated I want my bridal party to be together. Never ONCE did I receive a phone call back and the miscommunication between the employees was truly unprofessional. I finally booked with another limo service and asked for my money back. I'm very sad as this company was at the top the recommended vendor list given to me by my venue. I contacted my venue to remove them from the list and hope no other future brides have to deal with this!! One unhappy bride

Mark was a great service on time with constant communication leaving nothing to guess about…read more On time 5 Communication 5 Cleanliness 5 Safe driver 5 Mark watched our flight which was delayed and all worked out well Thanks

I needed a ride to DTW. Mark was on time, his vehicle was clean and spacious and smelled nice…read more The experience was smooth. I will use him again.

Our flight was delayed about 2 hours, and we arrived on July 21st around 3:30 AM. Terry from the…read moreWest Michigan Car Service was already at the GRR airport, ready to pick us up. Both Greta Hun and Terry were pleasant to communicate with and helpful. I'm delighted to find them here on Yelp to solve our dilemma of arriving late at night. :)

I received an immediate response, asking for a phone consolation to firm up my request and a price…read more At their request I immediately provided my phone number. Never heard another word.

LEFT STRANDED Made reservations for a 11:30 pm pick up at…read morethe airport, I evened confirmed the day before. When I arrived on Lancing @. 11:05 I called no answer, I texted no response. I was left at the airport and had to wait until after 1 am for another cab company to take me my 7 mile... terrible human !

Called L-Town for a last minute, late night airport pick-up. The gentleman on the phone was…read morefriendly and professional. My flight was over 30 minutes late, but the car was there, ready and waiting. The driver was courteous, professional, and went out of his way to assist me. The car was spotless and the ride quick. I will be sure to use L-Town Cab whenever I'm in Lansing.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.