They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my 60's and felt very safe with the driver.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle me back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company. read more

I'm so glad this taxi service was available early in the morning. I called numerous services in the area and they were not answering. The driver was courteous and went out of his way to set up a ride for my friend and get him where he needed to go. I'll definitely be using this company for my future transportation needs. read more

Great service and very nice car! even though was the middle of the night, picked us up at the airport on time. Couldn't ask for anything more! read more

I have them 3 days in advance to pick me up from the bus station and told them that I would be there by nine p.m they did not show up until 930 and the driver had a very poor attitude sorry but I can't trust this cab company for any more business I guess I'll have to call green cab next time read more

I called DD's Downtown Taxi two days before my Amtrak train was scheduled to arrive in East Lansing from Chicago and told the person over the phone that my train would arrive at 8:54 PM and would need a taxi there by 9:00 (leaving passengers enough time to get off the train). I got off the train at 9:06 and looked around while all the other passengers were getting into their transportation and driving away. Where was DD's Downtown Taxi? I don't know, but they weren't anywhere near the Amtrak station when I was told they would be there. I called DD's and the person who answered the phone sounded aloof to the fact I had made a reservation two days prior but assured me a driver could be there within 5 minutes. Only positive thing about the experience was the fact that the driver did actually arrive within five minutes of the call. The driver was polite and he got me to my destination in a reasonable amount of time. I don't want to make assumptions, but the cab had the pungent bouquet of cannabis doobies in the fabric. But that doesn't necessarily mean anything about my particular driver. I'm just saying I could tell. Overall, it doesn't matter how good drivers are if the dispatching doesn't get the drivers to their fares on time. I originally planned to have DD's pick me up to bring me back to the Amtrak station for my departing train, but I simply can't trust them to pick me up on time to catch my train. Not recommended. I'm calling Spartan Taxi. read more

I have been using DD's for approximately 2 years now....they have provided OUTSTANDING SERVICE to me. I travel internationally several times per month, so require taxi service from my home in East Lansing to DTW and return service to my home after my trip. They have ALWAYS been on-time and followed up with me prior to my departure and return to ensure that my requested times are still the same or if I need to change anything. The driver, Larry is the absolute best and deserves much credit for his dedication to customer satisfaction and willingness to "go the extra mile" (pun intended!) :-) read more

This has to be the absolute worst service Lansing has to offer. We used the cab on a Saturday night around 11pm to get from South Lansing to downtown. Our awful driver was John Clark. He played loud party music and flashed the neon lights to create a party like atmosphere. He charged us $3/person so $18 total and we payed him around $27 with tip. He asked us to call him for ride back and gave us his card. We called around 1am to leave bar early, he came asap. I asked him to stop at Taco 911 around the corner (on the way) and he FREAKED OUT! "We don't have time for that sh*t! It's bar closing time I have more runs to make. You're costing me money! Taco 911 will have a thousand people there". I said I have never heard of a cab that won't make stops, even if it's an extra charge! Also, at 1am there is NO ONE in line yet as bars are still in prime time. He complains the whole way but yet still pulls up. No one was in line by the way. I explained I didn't want to go now because the way he spoke to us and just take us home. He continued to curse that we were wasting his time. We told him we'd be putting his service on google reviews. He stops the VAN & responds "If you're putting me on Google you can get your dumb a**es out the van right now then!!" I'm like no we are going home take us home now!. My girlfriend through up outside the van and then we went home. When we got there he changed the rate to $22 instead of $18 because he said we went 9 miles. I gave him $20 because that's all we were paying... you can't change the terms diff than the first time we rode with you! He calls the police on us and they came to our house wasting all our time and his (remember it's bar closing time?). He lied and said they charge $75 for throwing up and we owed him more. The police said it was civil and made him leave. It was SOOO embarrassing and scary because he's huge, fat, white guy and was yelling at us like a man who beats his wife. It was late and he had a hottt temper. All that drama for $2?? Really? We're like 27+ years old, not high schoolers. That was totally out of order. Do yourself a favor and use L-town Cabs. They charge the least I've seen. This is a low budget fluke company with small fleet that will be out of business in 2 years if continue to treat customers this way. read more