"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

This company is the worst! DO NOT USE They said they would…read morebe 5 minutes and 40 minutes later there was still no taxi. The phone calls went from he'll be there in a few minutes, any second now to "he's oustide" HE STILL WASN'T THERE. Then she resorted to hanging up on me and plain just not answering the phone anymore. It makes me sad that I have to give them 1 star to write this review. THE WORST!!!!

Worse. Cab. Service. Ever!!!! Requested a cab for 1:40am two…read morenights in a row to get to work on time. Last night they were 20 minutes late and right now as we speak they are 40 minutes late and counting. Gonna be a half hour late to work. Only using this pos company until I get my new debit card..then its back to uber for me! Shouldve learned my lesson from the 3 hour wait I experienced two yrs ago! Never again after today

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

I called at 10am for a taxi the following morning at 3:40am from Waverly to the Michigan Flyer in…read moreEast Lansing at 4:00am, and they said we were all set and they had my number. I called at 3:35am to make sure someone was on their way and iCab said they didn't have my reservation and no one could get to me in time for us to get to the bus. We missed the bus (which Michigan Flyer credited to a future trip, thankfully!), and our only option to get to DTW was to take a cab, and iCab was the only company that had someone nearby. We ended up paying $125 to get to DTW, and I was furious. Lesson for the future: Look at Yelp reviews first and make at least one confirmation call or make them send me an email confirmation.

I just found this listing today and called him for more information…read more I read his "About the Business" page, and he states that he's a Novi taxi company. I called him because I live in Novi, my car is down, and I need a ride to Henry Ford hospital Thursday morning. I called him to find out if he could do it, and he told me that he doesn't make local runs. If he doesn't do local runs, then he should not say that he's a Novi/Bloomfield cab or taxi service. That would be false advertising. I regard that as unprofessional. If he no longer does local runs, then he should state that he does not do local runs.

Mike was professional, helpful, and completely on time. I'd highly recommend him especially for…read moretravellers that have a lot of luggage. What a true pleasure!

Had a ride confirmed for Saturday March 9th. No one called or showed up. Missed my train to…read moreChicago. Nightmare experience. Pick a different cab company that is reliable! I called to find out what happened and no one called me back. Not worthy of being a business. Lansing deserves better

I reserved a taxi through their website, and gave the address from which I was leaving and my…read moredestination. "Cab" arrives without logo, or meter, and reeking of stale cigarette smoke. Driver took me the whole TWO miles to my destination, and when I asked for total, quoted me a whopping $15. Now, I have taken a (reputable) taxi on this exact route before, for $7. When I protested, he gave me some line about the center telling him it would be a $15 fare because of where *he* came from, south of town. When I explained that it didn't matter from whence he came, only where he took me, he said he would settle for $10, saying that "they" were supposed to have told me that it was going to be a $15 charge when I ordered the taxi in the first place. If I had known that calling Kash Cab was the equivalent of being transported though time and space to a third world country where we haggle for prices, I would have walked to work. Rider beware, and hold tight to your wallet!