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L'Occitane en Provence

3.6 (14 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 months ago

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5 months ago

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I had my hybrid lashes done by Emma and she did an amazing job! They came out so pretty and exactly…read morehow I wanted. She was gentle, detailed, and super sweet. Highly recommend her!

This was easily one of the worst customer service experiences I've had at a Sephora…read more I came in around 12:30 PM to pick up an online order placed the day before. I told the greeter I was there for pickup and was directed to stand in a line of about 10 people. That alone defeats the entire purpose of ordering online. After I pushed back, she called for help. Another associate came over...only to tell me the exact same thing, to get in line. At that point, I said cancel the order and started to leave. As I'm walking out, she says "you can cancel the order" in a dismissive tone. So I walked back in and asked for the manager. Of course, the person giving the attitude was the manager, Blanca. Instead of resolving anything, she tells me she's busy helping another customer and can't grab my order. Then follows me to the door continuing to explain how busy the store is and that they've had "issues." None of that is the customer's problem. What's wild is that the store was full of associates, yet no one could take 30 seconds to retrieve a prepaid order. No ownership. No urgency. No accountability. I canceled my order with customer service immediately after and will not be returning to this location. If you actually want a seamless experience, go to Tysons Corner, One Loudoun, or Mosaic instead.

Austin-Weston Center for Cosmetic Surgery - Dr. Cassie Nghiem
Board Certified Plastic Surgeon | Fluent in Vietnamese | Breast, Body & Gender Affirmation Procedures

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Choosing Dr. Andrew Kochuba for my body contouring journey was one of the best decisions I've ever…read moremade. His skill in performing my liposuction and tummy tuck is evident in every detail--the results are beautifully sculpted and naturally proportioned. What impressed me most was his dedication to my recovery. When a stitch opened during healing, Dr. Andrew Kochuba personally walked me through the care process with patience and expertise. His knowledge and calm demeanor gave me complete confidence that I would heal perfectly--and I did, with zero complications. As a woman with darker skin, I came in with specific questions about scarring and healing outcomes. The entire Austin-Weston team addressed every concern with professionalism and deep understanding. I'm happy to report that all my worries were unfounded--my results are flawless. Dr. Andrew Kochuba and his staff combine surgical artistry with genuine compassion. Their attentiveness throughout my entire experience has been remarkable. If you want a surgeon who truly cares about your individual needs and delivers exceptional results, look no further.

Forever grateful! Incredibly thankful for Dr. Manrique and the entire center! From the initial…read moreconsultation, to surgery, recovery and post appointments, I felt safe and under the absolute best of care! Austin-Weston Center for Cosmetic Surgery is truly the center of choice for all of your cosmetic needs and I highly recommend the site! I am a mom of three and the back-to-back pregnancies left me with insecurities specifically around the stomach and waistline. Dr. Manrique has helped me to regain the confidence I once had. I highly recommend the center and Dr. Manrique as your surgeon of choice! You are going to love the new you!

Aritaum

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I love this place!! They have popular Korean skincare and they also have good deals too. Some of…read morethe brands they have are Sulwhasoo, IOPE, Innisfree, Laneige etc, they don't have a lot of selection but they have the trust worthy brand. The thing I love the most here is that the lady give a lot of free samples for you to try, which is awesome. I heard the lady said that they have different deals every month, I recently went and I got the one get one free deal on makeup brushes/ sponges, she said last month they had shampoo that was buy one get one. They also have good reward system too, especially if you buy a lot of skincare. Due to covid, the store didn't have a lot of BB cushion that I wanted but hopefully they will restock more products. The customer service here is very friendly, which is rare for Korean store. Don't feel intimated because most of the time you'll be the only one in the store, you can ask them for good recommendations and they will be honest. Definitely coming back for some skincare and bb cushion.

OMG..such an experience! I stopped by just to take a look around while waiting for my food at…read moreanother shop...and I ended up with a mini facial, great skincare advice, and of course I was moved to spending way more than I intended, and I also got free samples! So much more than I expected and the lady is absolutely passionate and well versed about skincare! This is my new go to! Thank you Aritaum for coming to Annandale! I was nervous when we lost Tony Moly but now Tony Moly who??? Lol

L'Occitane en Provence - cosmetics - Updated May 2026

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