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    L'Occitane en Provence

    3.6 (14 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

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    SEPHORA

    SEPHORA

    3.1
    (98 reviews)
    0.1 mi
    $$

    Clare was extremely helpful, answered all my questions and helped me find what I needed for a night…read moreout clubbing

    This was easily one of the worst customer service experiences I've had at a Sephora…read more I came in around 12:30 PM to pick up an online order placed the day before. I told the greeter I was there for pickup and was directed to stand in a line of about 10 people. That alone defeats the entire purpose of ordering online. After I pushed back, she called for help. Another associate came over...only to tell me the exact same thing, to get in line. At that point, I said cancel the order and started to leave. As I'm walking out, she says "you can cancel the order" in a dismissive tone. So I walked back in and asked for the manager. Of course, the person giving the attitude was the manager, Blanca. Instead of resolving anything, she tells me she's busy helping another customer and can't grab my order. Then follows me to the door continuing to explain how busy the store is and that they've had "issues." None of that is the customer's problem. What's wild is that the store was full of associates, yet no one could take 30 seconds to retrieve a prepaid order. No ownership. No urgency. No accountability. I canceled my order with customer service immediately after and will not be returning to this location. If you actually want a seamless experience, go to Tysons Corner, One Loudoun, or Mosaic instead.

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    Austin-Weston Center for Cosmetic Surgery

    Austin-Weston Center for Cosmetic Surgery

    4.5
    (120 reviews)
    1.7 mi
    $$$

    I cannot recommend Dr. Kochuba enough! He is a true artist and a double board certified plastic…read moresurgeon who went above and beyond in every way. After having six children, I had significant abdominal muscle separation (diastasis recti) that left me feeling defeated even after working out consistently at the gym. Dr. Kochuba repaired it beautifully, along with addressing the capsular contracture in one of my breasts. The results are truly amazing. I look like a new person. My abdomen is flat and strong again, something I thought I'd never have again! I feel confident in ways I haven't in years. From the very first consultation to the most recent post op appointment, Dr. Kochuba provided expert care. He took the time to listen to all my concerns, answered questions, and made me feel at ease. His attention to detail and surgical skill are outstanding. Recovery was great compared to most experiences I read about and I credit this to Dr. Kochuba's excellent surgical skill. He truly cares about delivering the best possible outcome, both visually and physically, and it shows in the results. The entire team at Austen-Weston was fantastic as well. Simone was wonderful (and patient, as I had many questions!) during my consultation, Katrina made sure I was comfortable and prepared the morning of surgery, and Anastasia provided caring support during my overnight stay, which I highly recommend adding on if you can. Even the Anesthesiologist did a perfect job and I wasn't even nauseas when waking up after surgery, which has happened every other time I've been put under. Every single staff member was professional, kind, and attentive. If you are considering restorative surgery, especially anything involving the abdomen or breast revision, Dr. Kochuba is the surgeon you want. He exceeded all my expectations and I am forever grateful for the transformation he gave me. Highly, highly recommend!

    So, let's start with the positive: around 2001, I had a procedure here and was very happy with…read moreeverything. Recently, I went back for a second procedure, but this time after donating a kidney. The pre-op was a mess, including: - The practice contacting my transplant surgeon for clearance, even after I asked them not to. (At this point, she has no obligation to me except for routine monitoring. Plus, I haven't seen her as a patient since I donated four months ago.) - My "patient advisor" telling me, inaccurately, that they are concerned about my "liver" function. I pointed out that my liver function is just fine. - My "patient advisor" telling me that my (bad) kidney numbers "keep going up, up, up." That's simply not accurate. - The "patient advisor" telling me that they would give me Celebrex post-op. My response: "Um, no. As I told you earlier, as a kidney donor, I cannot take NSAIDs." - My "patient advisor" falsely telling me, apropos a possible discount, "As I told you earlier...." Again, that simply didn't happen. - The practice ignoring my PCP's clearance for the procedure and, instead, saying they would delay for two months. - The practice ignoring my nephrologist's verbal clearance for the procedure and, instead, saying they would delay for two months due to a minor blip in my kidney numbers. To be clear, they should have asked my nephrologist about a pre-op evaluation, not my surgeon. I'm pretty disappointed, as this was going to be my present to myself after kidney donation. To be clear: I appreciate their being careful. But when we are talking about my health, accuracy is key. And I am just not seeing it. Plus, while these inaccuracies may not be a big deal when individually considered, taken as a whole, they are deeply concerning. And I don't know how a patient can give informed consent when they are getting bad information about being given NSAIDs, etc. In fact, I don't know why you would give an NSAID to a patient post-surgery, but perhaps I'm missing something. I should also state, in fairness, that my patient advisor is very new, so that may be part of the issue. She also is not an RN, which is okay, but then she should have a high level of basic medical knowledge-like knowing that you cannot give kidney donors NSAIDs. I've asked for my deposit to be refunded and plan to go elsewhere. I'd love to recommend this practice, but I can't.

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    Dr. Oscar Manrique
    Dr. Oscar Manrique
    Dr. Oscar Manrique
Board Certified Plastic Surgeon | Fluent in Spanish | Body, Breast & Gender Affirmation Procedures
    Dr. Oscar Manrique Board Certified Plastic Surgeon | Fluent in Spanish | Body, Breast & Gender Affirmation Procedures
    Dr. Byron Poindexter

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    Dr. Byron Poindexter
    Aritaum

    Aritaum

    4.1
    (17 reviews)
    12.3 mi
    $$

    I love this place!! They have popular Korean skincare and they also have good deals too. Some of…read morethe brands they have are Sulwhasoo, IOPE, Innisfree, Laneige etc, they don't have a lot of selection but they have the trust worthy brand. The thing I love the most here is that the lady give a lot of free samples for you to try, which is awesome. I heard the lady said that they have different deals every month, I recently went and I got the one get one free deal on makeup brushes/ sponges, she said last month they had shampoo that was buy one get one. They also have good reward system too, especially if you buy a lot of skincare. Due to covid, the store didn't have a lot of BB cushion that I wanted but hopefully they will restock more products. The customer service here is very friendly, which is rare for Korean store. Don't feel intimated because most of the time you'll be the only one in the store, you can ask them for good recommendations and they will be honest. Definitely coming back for some skincare and bb cushion.

    OMG..such an experience! I stopped by just to take a look around while waiting for my food at…read moreanother shop...and I ended up with a mini facial, great skincare advice, and of course I was moved to spending way more than I intended, and I also got free samples! So much more than I expected and the lady is absolutely passionate and well versed about skincare! This is my new go to! Thank you Aritaum for coming to Annandale! I was nervous when we lost Tony Moly but now Tony Moly who??? Lol

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    Aritaum
    Aritaum
    Aritaum

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    L'Occitane en Provence - cosmetics - Updated July 2026

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