I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull

I like this shop better than Russ Moore because Summit Transmission was friendlier, cheaper, with…read morefaster service. For example: I saved $1,400 and my vehicle was ready in 4-5 days. Russ Moore wanted $5,500 and needed 2 weeks. The Chevy or GMC dealership wanted almost $10,000 for a Tahoe transmission and over 2 weeks. Wow

These guys came and picked my truck up to rebuild my transmission They got it there said they…read moreneeded diagnose it and drove it around.A. I had a tracker on it and it never left the shop.B. Regardless I was going to pay for a rebuilt transmission, regardless of a diagnosis I never asked for a diagnosis. I just wanted my transmission rebuilt. They're lazy and they lied. They never drove it anywhere to do their so-called diagnosis. I wouldn't waste my time. After I picked it up, it started slipping five minutes down the road I had it rebuilt somewhere else.

We've been going to the guys at Jess Lewis for a few years now, and we're always impressed with…read moretheir straightforwardness and honesty. Those are hard-to-find qualities in the auto repair business. Their keeping our old minivan on the road and for that we're grateful!

owner is about the worst businessman ever I brought my car in paid $4200 to get a transmission in…read moreJune end of June. I returned it because my front end where they dropped my transmission for some reason the swaybar was by the brake line for the nickel and dying for the repair $95 per diagnostic, which didn't 75 nuts which was five apiece $77 and when I inquired the owner got upset with me and threw me out of his establishment after I explained to him I was gonna do a yelp and the Better Business Bureau so if you have any business with transmissions, this is not the place to go ever all they care is about your money. They don't care about the quality they don't care about customer service they care about their money they far away from this company as possible. I hope they stand by their warranty. It looks right now I'm gonna have a problem if I have a problem with my transmission for the next 12,000 miles .

First started coming to Russ Moore years back when CJ engines built the engine for my hot rod. Russ…read moreMoore built the matching Transmition. (383 and transmition still running after all these years.) then, a few years later, Russ Moore rebuilt the transmition for a Minivan I was driving to Florida. (Transmition and MV still running after all these years.) So when a freind needed his transmition rebuilt, Russ Moore is where I sugested. And that was where he went and was well treated. So now, when I needed a transmition for a near antique vehicle, Russ More was beyond a doubt my first and only choice! And in the future, should I need another transmission, I'll be back! Many thanks.

Great service and fair pricing. John was easy to work with and communicate with. He was very up…read morefront with the expectations and the warranty is great too!

This was my first time here. Same day service for oil change and belt replacement for my Mercedes…read moreand they did not charge me to repair a cover that was disconnected and interfering with radiator fan. The cost for the oil change was more than reasonable. (Note: Mercedes Dealership charges more than double for their oil changes and services). Most important, the Attendant and the Mechanics were very friendly. Unlike other Dealerships, they were thorough in explaining their diagnosis; no unnecessary or pressure sales tactics. Now my new Mercedes service center.

My first visit to Kruse. Business is under new ownership…read more New owner was a long term employee of previous owner. Took my limo in for front end alignment. I had just rebuilt the front end. Car handles beautifully. wheel is perfectly level. While in shop Mechanic gravity bled the brakes. Now the pedal is nice and firm again. My alignment was $149 and bleed was $40.50 (he supplied the fluid). The owner runs the shop, and his sister runs the office. They both impressed me as intelligent and pleasant people. They both thanked me more than once for my business. I'll return again.

Great people to work with. Had a quote from another repair shop that I had used along time ago but…read moreseemed really high. Went to RB and they did a quote for the same same things and was half of what other shop wanted. When your talking $700.00 versus $1400.00 and good referral why would you go somewhere else. Will tell everyone to go to RB. Thank You so much Dianna Amburgey

I took my custom station wagon to RB Auto for a problem with the power steering. They quickly…read morediagnosed the problem and fixed the problem for a great price!

I made an appointment to access a transmission fluid leak and have some parts installed to upgrade…read morethe valve body (shifting issues) and pan. After three days in the shop, the parts were installed and shifting issues were resolved. I was told that the fluid leak was coming from somewhere other than the transmission system. Surprised, I told them I would have that taken care of by my mechanic. As it turned out it was in fact leaking from the transmission cooler and replaced by the second shop. Why Fort Wayne Transmission Centers couldn't identify this or were not truthful about wanting to repair it, is beyond me. I am certainly disappointed and will look elsewhere for future transmission repairs.

Took my truck in to have tranny completely rebuilt. took them 2 weeks to fix it. I got it back and…read morethe speed sensor was broken so I had no speedometer. they took a week to fix this issue. then I had it one more week and the tranny failed. I took it back in and they said something came apart inside the transmission and they had to fix it. I waited another week. So I get my truck back again and have it almost a month and again something broke inside. I called them and they said bring it back in. I thought to myself (I think not ) after all this. I decided to tear the tranny down myself. I found upon doing this I was missing a nut to my carrier bearing mount. And a nut inside my tranny was completely loose causing my gears not to engage fully. I fixed this issue easily and permanently with locktite and set screws that should have been tightened inside the nut. Any transmission shop should have known how to do this upgrade correctly. I would not recommend this shop if you want quality knowledgeable work done. I mean granted the guys at the shop are really nice but their work is far from quality. I would do research on transmission shops and choose wisely but save yourself a headache and don't go here. If your reading my review good luck on your search.

Please I urge anyone DO NOT HAVE ANY SERVICE WORK DONE HERE ON A MOTORHOME OR TRUCK!!!…read more They ripped us off so bad a few weeks ago I wouldn't recommend my worst enemy to go here. We were lied to so many times from beginning to end. Day one took it out there got told their top mechanic was off that day but was returning the following day and he would be put on it and stay on it until it waa completely finished and it should take about a week. A week and a half later when I called to see if it waa done I was told they hadn't even started on it. Made up a bunch of excuses. They are real good at that. They deal by e-mail for everything. all updates, and price estimates and updates. Every time we got one they would start out Great news we were able to reduce the price for you and when we got to the total it was higher every single time. After a couple of those we went in to have a sit down with the service Mgr. We agreed on a final price or so we thought until we went to pick it up over a month later and the price went up yet again by almost $1,800. We got told the radiator THEY ordered was the wrong size and the correct one was more expensive. That's our fault?? It also supposably came from one of there sister stores and they tried to charge us $200 freight charge to get it there. This is only the beginning. I will update this review ASAP when I get all the paperwork in front of me to make sure I have all the facts straight. I urge anyone, Please do not go here!

Truck was towed in Thursday night. I was told by the service department they were pressure washing…read morethe damaged area and a damage inspection would follow. MONDAY rolls around and I called the service department again and ask for a ride into the dealership from the hotel as this is a service they provide. ...after standing in the street for 70 minutes I call back to verify that it was this Monday that they were going to pick me up... 15 minutes later a fellow came by and picked me up. When the service manager took me to my truck it was just now being sprayed down in the wash bay. I got some things out of my truck and went back to the service where they told me it would be 2 1/2 hours for a return trip to the hotel. Think twice about bringing your Freightliner here. If you do, know they are deceitful and stay on their butt!!!

Recently Power Train of Fort Wayne had asked Matterworx to get them some quotes for a new Overhead…read moredoor installation. The Project went perfect and while I was there managing the project I noticed Power Train was a top notch business. They were organized and professional. I would recommend them to anyone seeking large axle repair.

Great honest, local business. I've tried the chains/nationals, but there's just something special…read moreabout the one-on-one conversation this place provides. They could also be called "Customer" Care Center. I'll be back.

Take your car elsewhere. They overcharge and they don't fix the problem. Their customer service is…read moreterrible. Save your hard earned money and use a reputable mechanic. I was burned $700+ dollars from them, the actual repair from a reputable mechanic was 125.00 out the door with taxes and it was fixed this time. Read my review on google and read other bad reviews to make your decision. Don't believe the good reviews as that is their friends.