My honest opinion about this place: I have been in many oli changes places before and honestly it's…read morealways uncomfortable and hideous, not on this location, this staff always treats me good, always take care of my cars (3 cars) and I like honesty of "you might need to change ..... but you still good for a few months" or "you need to get it done asap because it's not gonna look good soon" not pushy not stressful, thank you for honestly and transparency, Calvin great guy, Asha great cashier, it feels very comfortable coming here, price is reasonable, and the service always great, 3 years coming here and none issues yet. Keep it up!

Needed to get the inspection for the car and Jiffy I have been going to for years now…read moreAlways greeted and let them know what I'm here for and they get to work right away Never had an issue with none of the oil changes nor the inspections It's always clean in the waiting g area and the restroom is always clean as well Great service as usual Only downside is that sometimes not all they are packed Overall it's always a good experience

These guys are very proficient at changing your oil and checking and replacing fluid levels in your…read morevehicle. While I was there I did inquire about my tire and they recommended I change it. They changed my oil with the suggestion my Dad gave. They have different grades I guess. Before I left they wiped down my windshield which was nice and they also recommended changing out an old filter for a small fee. This is a drive thru service and I think it's super cool that you can stay in your vehicle the whole time. They are very good because a lot of people come to them. Service is very quick and thorough! I have a sticker in my vehicle that tells me when to change my oil again The mechanics were very very helpful!

Don't take your vehicle here. If they make a mistake, don't expect them to take responsibility for…read moreit. After a routine oil change at this Take 5 location, I discovered fresh oil spots on my driveway. Since I live 200 miles away and my vehicle is still under the factory warranty, I took it to my Toyota dealer rather than risk engine damage. The dealer found that the oil filter had been left loose, allowing oil to leak onto the frame. They also found oil spilled across the engine cover, apparently from the oil fill process, and I was never informed that this had happened. (Photos attached.) The manager, David, was not on site but spoke with the staff and me by speakerphone. His solution was to offer a 25% discount on a future oil change. Considering that their sloppy workmanship caused the problem, I found that response completely inadequate. A sincere apology and a full refund would have demonstrated accountability and a genuine interest in keeping a loyal customer. Although I live 200 miles away, I work in Houston, drive three vehicles, and have spent thousands of dollars with this company over the years. I asked whether he would at least consider a 50% refund, especially since I've received 50% off promotional coupons in the past. He refused. I understand that mistakes happen. What defines a business is how it responds when those mistakes are brought to its attention. A loyal, repeat customer presented a legitimate complaint that was confirmed by a Toyota dealership, yet management chose to minimize the issue rather than make it right. David's handling of this situation has cost Take 5 far more than the price of one oil change. It has cost them a long-term customer, and my future business will go to a company that stands behind its work.

I had a great experience with yoon and highly recommend him as a mechanic. He was extremely…read morehelpful, honest, and took the time to explain everything clearly so I understood what was going on with my car. The work was done efficiently and professionally. It's hard to find someone you can trust with your vehicle, but this mechanic definitely earned my confidence. I'll be coming back for any future repairs and maintenance even state inspection. If you're looking for reliable and professional service, this is the place to go!

I usually come to this location everytime I get an oil change and I've never had an issue. This…read moretime though? Trash! I think the kid Ethan I think his name is was new because I've never seen him but he was rude from the time I pulled around the corner. Didn't greet me the way they normally and had a clear attitude he was there. I was never shown the level my oil was after it was changed, my tire air pressure was not checked, my filters or wiper fluid was not filled nor checked, leaks were also not checked for once the oil was refilled, and I wasn't given my military discount. Absolutely trash service, If I wasn't pressed for time I would have driven off and went to another location. I will not be back to this location. Do better!

They gave me an amazing service they were also very quick to respond and very affordable 10/10…read morewould definitely recommend!!

The guys at the shop did great!…read more They took care of my wife's gray VW Tiguan's tire very quickly and were thorough and kind and competitively priced. I am actually researching them and found I didn't leave them a review, so I'll be bringing them more work today or tomorrow on my other car. -Carlo

This place is solid. Professional, clean, and accommodating. I stopped by for an oil change with a…read moreGroupon, they informed me they'd just price match it in the future and no need to buy the Groupon again. They fit me in without an appointment, and most importantly, did not try to haggle me or finesse any extra services out of me. Being a single woman coming in, I wasn't sure what to expect, but they impressed me on many levels. They offered kind advice, and were very respectful and knowledgeable. I will certainly be returning in the future.

I called and made an appt to have my oil changed and tires rotated and balanced. I dropped my car…read moreoff at 9:30 AM for a 10AM appt. The car was finished at 2PM. They only did the oil. It's a car with 95k miles that is 6 yrs old. It has the original brakes, original battery and the spark plugs have not been changed yet. They did not do the tires because it was not on the order and their machine is broke. I did not get my inspection sheet so I could see what upcoming maintenance I might need and how things were on the car because that system was down. I know the aux battery is bad, it hesitated to start twice this last week and the idle is a little rough. I have been a long time Midas customer at a Midas in Bixby, OK. My welcoming to Houston is that the Midas on Dairy Ashford sucks. I went there because of my experience with the Bixby store and it is near my house. I gave him 2 stars because this car was ripe for needing $2k is maint on it and atleast they didn't try to sell me on a bunch of unnecessary items.

This team at this store is amazing. It's a bunch of young men who are really nice and take really…read moregood care of you and unfortunately, they have to deal with some racist BS because most of them are Asian, the first time I came here a couple of months ago there was a guy in the bay to my right he had been waiting there. There was only two guys working. They were both Asian. He yelled out his window and said "hey egg roll, how much longer is this going to take" the young man was in disbelief. I told him he needed to tell that man to leave, because it was incredibly rude and racist for a black man to say to an Asian man something so heinous like that it was ridiculous but this young man said no I'm gonna take care of him anyway it couldn't have been me. He would've been out of my shop immediately that is ridiculous. This is now my second time coming to the shop and these guys have cars lined up and they are taking care of every single one of them and attending to every single one of them and asking them if they're OK if they mind waiting telling them how long it's gonna be they are great. Go to this location in particular I used to go to the one at Westheimer near Hayes Road I think it is and there was no where near the level of service that this one has provided.

Called and automatic service instantly gave me a feedback review of interaction. Very odd so I…read moregave it and was instantly hung up on! Thought it was a mistake, so I called right back and nobody picks up. You're directed instantly to give feedback of today's experience and phone disconnects once you leave it! Never have I encountered such absence of service and a complete joke. Don't even bother calling and it's a dead line and a complete waste of time. All the other negative reviews supports their lack of care for service as well. Pitiful!

I began taking my vehicles to Westside Automotive around six years ago. From that first visit, and…read moreinteracting with Wayne and Keith and the rest of the guys at different points... I knew it was the kind of establishment that took the job seriously and who maintained clear communication with their customers, listening to them, understanding their needs, even if it's something small, or on a larger scale. At one point, I took in a new headlight control, one that would allow me to have auto off and on for my headlights, which my current vehicle did not have. I had pre-purchased this, because it was a custom control. I brought in my purchase, and asked if it was OK to request just the shop hours entailed in installing it. They said yes, with the caveat that they were not the ones who researched it or purchased it so if it turns out that it didn't fit, or it didn't work, then they would let me know, and we'd move on from there. (For what it's worth, it installed perfectly, and works perfectly. Just what I asked for.) That's just one example of the consideration extended to their clients. Which also extends to offering loaner vehicles when and if needed. I have been to many auto shops in the past. And I have had interactions with many shop owners, and maintenance crew. And for every time I did that I came in with a bit of hyper awareness, because I am a woman, and I know how we can be treated and how some shops like to add on, mentioning scary things that could happen to the vehicle and that "we need to take care of right away." I have never felt that during any of our interactions. They have always shown me the entire worksheet, along with estimated costs for each line item. And if any questions, always took the time to answer them. In some cases, I said, if I could only do two things right now, what are the two primary things that should be covered, and they had no problems in explaining these are the two most important for now, to keep your vehicle in good standing. But be aware and be thinking about taking care of these other things. And that's it. No pressure, just pure explanation and experienced recommendations. I cannot recommend the experience, customer service levels, and the quality of work offered by Westside Automotive highly enough.

I've trusted this auto repair shop for years with all of our family's cars, but this last visit was…read morethe worst experience we've ever had. My mom brought her car in because it was hesitating to accelerate past 50 mph. After paying $189 for a diagnostic service, the mechanic first said the engine had failed and even gave her a quote for a full engine replacement. Later, the story changed -- first to a catalytic converter issue and then again to something else. When she picked up the car, it was in worse condition than before. It wouldn't go over 10 mph, and they admitted they already knew it was running that way but still let her drive it into traffic without warning her. The only reason they looked at the car again was because it came back in such bad shape. They were combative when we asked questions, and the engine cover wasn't even secured afterward. This used to be a shop we trusted, but the lack of accountability, inconsistent diagnostics, and disregard for safety were unacceptable. If you're looking for honest mechanics and reliable diagnostics, I would strongly suggest taking your vehicle elsewhere.

Excellent support, dependable service and workmanship. All makes and models. They are our go to for…read moreall our cars: Toyota, BMW and Chevrolet.

I would not recommend this place. Last oil change was $80.00 and the most recent was $189. You…read moredon't want to do business with these people.

Seems like I go broke each time I come here! *Crying face emoji*…read moreButttt it's all part of adult life right?? They do a great job at this location. I've been going here for years despite having a Jiffy location 6 minutes away from me in Katy. They get very busy so it's best to come here first thing in the morning. Also, ask if there's coupons available. Be nice about it. They'll take care of you. If you're getting a state inspection for your tag renewal, make sure you have your current auto insurance ready to show them. You can also pull it up on your phone if you don't have a hard copy card. I know "chains" get a bad rep, but I like Jiffy. Their hours are convenient (open Sundays) and they suggest what's needed, not force or guilt you into getting a service/repair.

I spent over an hour waiting for my inspection. I was pulled to the side by an employee after…read moreshowing my digital insurance card to the colt the manager here before even getting my car pulled into the bay he oked the digital card.... After waiting in the waiting room for an hour.. another employee told me he couldn't except my card. I told him I showed colt my digital card on my phone... the employee stated that Colt said he didn't see anything...wtf!!! I just showed it to him. I had to go find him to remind him that I was the one that showed him the card. He said "o yes , she's fine."... I shouldn't have to go through all this. Destiny had to intervene and it was accepted.

I'm not going to lie, I was a little nervous when pulling up to Valvoline Instant Oil Change,…read morebecause this was my first time! I also am weary about other people doing any service to my car because I usually work on it myself and I've had some bad experiences in the past. When I pulled up all I needed was an oil change. I came during a weekday evening and there was nobody in line. The technicians told me to pull up and let me know what oil change services to choose from. (They are a little pricey) However, the technician assisted me and even slid in a discount. The process was hella smooth and fast. 15 mins tops & I was outta there. I watched them do the process from inside my car which was dope to see. All in all they live by their name "Instant Oil Change" though they do charge a little "change". Pull up!

This team on Gessner Ave could be a NASCAR crew pit team. Nobody standing around. Each helping each…read moreother and quickly! Mike, who should be the manager, met me as I got of my car and explained everything in detail. I used a $7 coupon. Got the oil I requested, air filter, tires aired, fluids were all topped off. All for $77.86!! Diego serviced the car. I Will Definitely Be Going Back!!!