Five stars for knowledge, professionalism, selection, service…read more I live outside the US and needed a gift in San Mateo, so I Googled "San Mateo wine stores" and read the reviews. Another poster mentioned Gerald's knowledge, so I called him. I explained my purpose, i.e., to send a memorable bottle of champagne to thank a friend who had referred some business to me. I gave him a $200 budget, and off the top of his head he made five recommendations, one of which I chose because of the interesting back story behind the wine/vintner. That night, I got an email from my friend, thanking me for the wine and raving about the impressive service. The wine was nicely gift-wrapped, and included included a card with the story I'd found so interesting about the wine. My only regret is that we don't have anything like this where I live in Mexico.

Great selection, knowledgeable staff, and such a welcoming neighborhood feel. You can tell they…read morecare about their customers and about supporting other local businesses. Burlingame is lucky to have places like this. Highly recommend stopping in and asking for a recommendation -- you won't be disappointed.

Dear All: First off,…read more I wanted to thank Ray and his wife (the owners) for all the hard work, kindness and truly wonderful people they are to have in the community. They not only work morning to night, but they have dedicated their lives to being a staple and one the most reliable stores around in all the neighboring cities. Day in and day out they have the highest respect for their customers and welcome each and every individual into their store with love as if they are welcoming someone into their own home. If there ever is a choice to pick which store to shop at or which delivery service app (fees are SO high) to order from, our family will ALWAYS make it a point to support the local "Mom-n-Pop Shops" because of how much happiness and kind human beings Ray and his wife (the owners) are towards the community. Again, I cannot convey enough how much our family appreciates Ray and his wife for running this staple business within the wonderful community. If you have read this far, thank you so much for your time and consideration to allow Ray and his wife to be your "go-to" store. Sincerely,

Was asking (politely) about the 50% upcharge when you buy with a card and this dude came running…read moreout of the back room screaming obscenities in a super aggressive and unfortunate way. From zero to "get the f*** out of here". Obviously that's exactly what I did and not coming back to this relic. I think it's about time this guy got out of the customer service business

I have a scratcher problem. On the way back to the car from dinner, a friend suggested we buy some…read moretickets. We got here on Thursday, February 24th around 10:15pm. I don't have any go to scratchers, so we just picked a few by looking at the numbers. The cashier was super sweet and patient as we weren't quite sure which ones we wanted. Purchasing them was easy and it was a quick transaction. Unfortunately, we did not win, but its always fun to play, right?

I was only in to check out the bourbon. They have some good bottles, but crazy secondary pricing…read more Friendly service.

Great selection of wine and spirits, friendly staff, and easy to find what I needed here!read more

We were in a hurry to pick up some items as an emergency for dinner party that needed more "stuff"…read more. Called up the store around 8:20 pm, found out they close at 9 pm and jumped into the car to get there at 8:45 pm. First walked in... no greeting but , "we are closing in 15 minutes." At the aisle , I quickly gathered what I needed since I was there earlier in the day while Katrina came by reminded me twice that BevMo is closing by 9 pm and I need to ring you up . "Yes, I know " At 8:52 at cash register... Man says I needed to wait for Katrina to ring me up . 8:55 pm Katrina says: "You need to get to me before because I don't need to be ringing you up before closing. You should come earlier in the day . You should come back tomorrow . You should come back another day etc.." Btw, I was helping her organize my purchases on the counter to get rung up, bagging my stuff etc.. With all that talking from her, I still got out at 9:02. Some other customers behind me also needed to be rung up. Not happy. I never had such bad customer service. Upper management should take a close look at their staff. If there are people in the store shopping before 9 pm closing hours, they should be able to finish their purchase and not be harassed when they are trying to pay. They should not be told to "come back tomorrow " etc... Wow...

Excellent selection and location. They would be wise to answer the phone so customers could check…read moreon the stock of a favorite instead of having to drive over there. Also, one time I went in there and the store was unmanned for a full 20 min. Wonder if the owner knows the staff is not paying attention or maybe that WAS the owner.

my order # 3000029124 for 4 bottles of Goldeneye North Coast Brut Rose sparkling wine had a corked…read morebottle so it was undrinkable. Very Disappointing. John McElroy 4074 Mizner Cir. S Jacksonville, Fl 32217 Never mind no code i give-up

Located inside Pape (I never noticed it was two businesses), and they sell the best cheeses! The 4…read morealarm cheddar is no joke. It's actually fairly spicy and is packed with, you guessed it, 4 different peppers. The little black bomber is also pretty good. Quite smooth and also a cheddar. I'm eyeing the truffle cheeses next!

We worked with bacchus for our wedding and appreciated all the different package options. As a…read morecouple of cocktail lovers, we opted for a simpler package that allowed us to add more signature cocktails but that didn't mean the wine and beer options were poor. In fact so many people in particular enjoyed the red blend (radar) that I was very pleased to have picked it! Additionally, Katie and Quinton were so helpful. There was a last minute issue with our white wine pick and they helped us to figure out a replacement and even facilitated a quick replacement tasting. We are extremely grateful for their excellent customer service and beverage selection.

I made a special trip to Vineyard Gate and I left with several bottles of wine and sake. This…read morebottle shop made me feel like a kid in a candy store. I found a sake I haven't seen since a trip to Kyoto in 2019! I was super excited to encounter it again. The curated wine selection is also very good and i found bottles here that I haven't seen anywhere else--including San Francisco and Oakland. Alex, the owner, is very amiable, knowledgeable and hospitable. He also spins some good jazz records too!

Overall very good selection here. Not much to complain about but it was okay. We've been…read moreto other places and this isn't bad nor wasn't good. Just a nice old average spot.

I stopped by recently to pick up an order that a donor placed for the nonprofit I work for. The…read morestaff, Joe and Alyssa, were so helpful to myself when collecting the order as well as to my donor who placed it. Super smooth on all fronts! Four stars for now, only because I haven't shopped there and experienced more than the small pick up corner of the store.

Good folks just selling spirits trying to help customers…read more Lots of insight in the wine & tequila department too very helpful folks

Bitters and Bottles has the hard-to-find bottles that are available in the US. I especially love it…read morefor rum! They have a lovely shop in South San Francisco. It's a little out-of-the-way but worth going to... and there is usually always a dog in the shop so that's a huge plus! They also usually do very nice barrel picks with great rum brands. So a Bitters and Bottles barrel pick is usually always outstanding. They employees are a little stand-offish but if you engage with them, they're nice. And they offer shipping for what I think is a very good price.. So check them out without hesitation!

Bitters & Bottles was a nice surprise. A friend recommended we check it out, and we were amazed by…read morethe selection of delights they offered. If you're looking for an amaro, they have over a dozen of them. Something to mix with vodka or gin to make your cocktail have a big more zing? You walk in, and you feel like you're entering an old-time apothecary shop. The cashier was also very helpful in making recommendations. If you're looking for a gift for someone, this is a good place to try. Buy them something that they've never heard of before.

Outstanding selection and hours - no matter the day they will be open…read more On certain holidays almost everything will be closed... not this. Typical convenience store similar to 711. So many drink options had my head spinning. Lots of alcohol, beer, wine, champagne. Saw some Mum there for a good deal. Some hot food options but never tried. Wing Stop and Mountain Mike's are close and also open on Christmas day.

Can business do anything right anymore ? Am PM in millbrae…read moreby the bart, 9pm and all pumps are put, Bathroom is closed Cashier busy with his phone 0 starts, shut the business if u can't and wont operate it half efficiently