We were in a hurry to pick up some items as an emergency for dinner party that needed more "stuff" . Called up the store around 8:20 pm, found out they close at 9 pm and jumped into the car to get there at 8:45 pm. First walked in... no greeting but , "we are closing in 15 minutes." At the aisle , I quickly gathered what I needed since I was there earlier in the day while Katrina came by reminded me twice that BevMo is closing by 9 pm and I need to ring you up . "Yes, I know " At 8:52 at cash register... Man says I needed to wait for Katrina to ring me up . 8:55 pm Katrina says: "You need to get to me before because I don't need to be ringing you up before closing. You should come earlier in the day . You should come back tomorrow . You should come back another day etc.." Btw, I was helping her organize my purchases on the counter to get rung up, bagging my stuff etc.. With all that talking from her, I still got out at 9:02. Some other customers behind me also needed to be rung up. Not happy. I never had such bad customer service. Upper management should take a close look at their staff. If there are people in the store shopping before 9 pm closing hours, they should be able to finish their purchase and not be harassed when they are trying to pay. They should not be told to "come back tomorrow " etc... Wow... read more

Talk to Adam. He is friendly and nice and kind and funny and they have great vodka. I also love their kbbq

We were looking for our favorite margarita mix and it was available at this store. The other two stores we went to was completely sold out. The customer service here was great! Definitely will visit again!! read more

This morning, I had the best experience with Customer Service at BevMo Burlingame. The manager, Jon, was so helpful and friendly. He answered questions for me by phone and helped me find what I was looking for in the store. Thank you again, Jon! read more

Horrible service every single time. Every time i go its empty and you still have to wait

Placed an online order today. It was supposed to be delivered within 30 minutes. A driver was assigned to pick up my order then suddenly the name of the driver changed. Then it just said the order was packed out and there was no driver. An hour after I ordered, I reached out to customer service. They said it was on the way and I should have it in 15-20 minutes. Another half hour passed and I called the store as it showed that it had not been picked up. The girl that helped me (her name started with an M) was very kind and said she'd call her boss to find out how to help me. She called me back right away and said he would call the third party to get my order delivered. She again apologized for the trouble. A new driver was assigned right after, but then they too disappeared. After 2 1/2 hours, I had to chat with customer service again for 25 minutes only to be told I have to call the store. I told them to cancel my order and refund my money. As a courtesy I called the store to advise of what happened and they could just restock my items. The man who answered the phone was short with me and rude. All he said was ok, sat there for about a minute, then said is that it? I said yes and he literally just hung up the phone. Didn't apologize, didn't say goodbye, nothing. I wasn't rude or disrespectful. So needless to say, Total Wine will now get all of my business. read more

This place is a mess, a lot of expired products. I bought some alcohol and snacks there, some of their snacks are expired. I told the manager there are a lot of expired products, he said it's ok still edible. I can't believe it, I've seen workers take down expired snacks to throw away. I don't recommend coming to this bevmo, even though some workers know their stuff around the store. There are even candies from the holidays on the clearance rack for sale. Also, empty display boxes are laying around on the shelves. read more

BevMo! - Expired - Beer, Wine & Spirits Near Me - Burlingame, California

My husband just went into bevmo to grab something and the lady at checkout was super rude. He asked where the vodka was and she said "well if you look 10feet in front of you, you'd see it." He walked 10 feet and couldn't see it and she yells "you walked more than 10 feet!" He just decided to get what he already found and left as he didn't want to deal with her. Bad customer service Will not come to this bevmo. read more

Extremely rude. Zero customer appreciation. With register worker and a store "manager" that was as rude as it gets, I am amazed people return to this store. Besides, those two face people wearing hoodies, black glasses and long facial hair. Both appear, speak and behave Rude and insulting. I am surprised more people don't speak up about this. Shame on responsible for hiring workers. read more

I'm down in Burlingame 3-4 times a year to get my Subaru serviced (long story). While the car is in the shop, I spend the intervening hours wandering up and down the nearest main avenue. That might include stopping at Copenhagen Bakery for coffee and a scone, stopping at Bay Area Bagels (boiled), looking for empty cigar boxes at Burlingame Tobacconists, picking up supplies at Walgreens, and shopping for brandy, wine, or beer at BevMo. It's a visit of convenience as normally I'd shop for adult beverages closer to home. And it carries everything I need. Last Saturday it was Brandy (to go with the egg nog) and a few months ago it was wine. Next time depends on the supply at home. read more

Friendly staff, parking needed validation from store (I didn't see attendant around), and nice area. Had the scotch I wanted for a gift, too. read more

If I were to rate this location on variety alone I would undoubtedly give it 5 stars. The prices that I've come to expect from BevMo! Vs this locations pricing however is the reason for the 4 star rating. I didn't find the prices to be any more competitive than my local Safeway for various spirits. If you're going for a common brand like white claw this is not the place I would suggest. However, if you're going to try new and unique brands then this is the place for you! Overall, Experiment here but go elsewhere for common brands. read more

BevMo! - The big white claws... under 4$ - Beer, Wine & Spirits Near Me - Burlingame, California

We used Bevmo for our wedding alcohol and it was so easy to use. Get 2 kegs and wine and you're done! After that, you just bring the kegs back with the taps and you get your deposit back. Easy peazy! I recommend it if your wedding venue allows it. You can even place your hired bartender as the pick up contact and they can easily pick it up for you. read more

To be honest I haven't been the biggest fan of BevMo! In the past, just because the best beers were never in the fridge. Since the covid-19 began, I've been there 3 times now and so far had great service all 3 times. The online ordering is pretty simple and now that they are well staffed and understand the operations, I could order and pick up within an hour or two. In addition, the buy one get one 5 cent deal is pretty amazing. Really allows you to try a multitude of wines for a relatively low cost. I'm not a wine snob so anything cheap that's also tasty is good with me. This time around, I ordered my low cal beer (wowza - which is quite good) and thought I'd get a whisky. Most of their whisky was discounted so I opted for the Templeton rye 4-year. Turns out they were out of stock so they replaced it with the 6-year for the same price at $28.99. Great deal. Happy to keep coming here in the future for wine and other booze. read more

BevMo! - Templeton rye 6 year - Beer, Wine & Spirits Near Me - Burlingame, California

If I could rate with more stars I would. Amanda was SO great to work with. I placed a large order for an event and she contacted me every step of the way with updates. She delivered them on a timely manner with a smile on her face. Truly exceptional customer service from her and the rest of the staff that would answer my calls to the store. I can't thank you enough, Amanda! I super look forward to working with Bevmo in Burlingame for my next event. P.S. Thank you John for directing me so kindly as well! read more

Worse customer service I have ever had. Asked if they carried Kaymus Cabernet and what the price was. Individual that was supposedly helping me went to check in the back and came out with a basket full of other stuff. He walked by me and said he thought it was $75 but he would check. Continued taking things out of cart and then walked behind counter to help those waiting to check out. Totally ignored me and I left at that point. read more

Beware. Their pricing is crazy. E.G. Jameson whiskey price $39 but if a club member, $15 discount. NO WHERE ON EARTH is a bottle $39. This happened on my checkout on almost every item. And... Unfortunately since they sold, it's a mess here. The staff used to be very informed and could guide in any spirit. There was always a knowledgeable person in staff. No longer. Each time I've shopped over the past three months no one seems to know anything. read more

I always go to this particular BevMo cause I work near by and idk what's wrong with the females here they all have an attitude, I'm usually a really chill person and brush things off. But this particular time the older Asian woman that was checking me out was clearly annoyed and kept slamming my snacks on the counter WTH! If you are annoyed or stressed with other things don't take it out on your customers, go vent or stay your ass at home! You work in customers service and people are going to write bad Yelps about your stink attitude shame on you lady! read more

Huge place, came here on Friday with my bro so he could get my dad something for Father's Day before out dinner happened. And I came here the next day after volunteering in the Tenderloin before heading to Union City. My friend Tracy wanted to do the tasting here and so we were serviced by Donna, the sweetheart who also made some recommendations for me on wine. But we sampled wines and a beer. There was a great cheese (forgot to ask what it was) to pair with our tasting and some crackers also.. all to cleanse our palette. read more

Never felt so uncomfortable. My husband and I entered through the rear door from the parking lot into the store. Walking and looking around in the store, I felt someone staring at us. I was amazed that there was frozen food and diapers being sold. I never knew, at BevMo? So to that, I mentioned it to my husband. Walking by the employee scanning inventory and staring at us, I said, "Hi". She kept on staring with no "Hi" back. End result, we just walked out the front door. It was such an uneasy feeling. However, I do have to admit, we did have our masks on due to the surge in COVID-19. read more

Very rude Filipino lady, was tryna get a price check, ended up getting my selection, had no patience for my payment , throws my receipt on counter. Rude af. , coz she couldn't get no coverage for her order. BevMo expsneisve for shooters read more

Oh, hay! This location has a large store format with easy access aisles for shopping for beverages and MORE. Located in the haughty ave of Burlingame where parking can be a night mare, especially on the fabulous weekends when the weather is prime. I sure do wish they had a Will Call section...maybe something to consider! read more

BevMo! - Beer, Wine & Spirits Near Me - Burlingame, California

If you want good service go somewhere else. The only positive about this location is how there never busy. Other than that, that's about it. I was a previous employee and working there is an absolute joke. I was treated very unfairly so I'd recommend shopping at different BevMos or other major alcohol stores like total wine. Very poor do not go if your looking for a good time because you are not going to find it. read more

When I am down in Burlingame and don't feel like a coffee way down the other end, I am here. It's BevMo, nothing special just know I can find stuff I can find in other locations. Just no samples like other locations. read more

Ever since they got bought by "gopuffy" it's completely gone down hill. They are horrible. They are not helpful, not knowledgeable about anything, and seem like they don't want to engage at all. Miss the old staff who were friendly, super helpful, and knew a lot about all their wine, spirits, and beer. The store set up feels like a Safeway and makes know sense. Better to support mom and pop stores anyway so won't miss going there. read more

Big, well organized, good deals and friendly employees. Nice place to browse and restock...

Great addition to the neighborhood...huge store with parking in the back. (Street parking on Burlingame Ave. is tricky.) Fantastic grand opening events including a wine tasting today--25 cents got tastes of Thomas Fogarty, St. Michelle, and Stags Leap...@ $60/bottle retail, this has to be one of the best wines by the plastic glass deals ever. Skipped the scotch one...not our thing and they guy sure looked lonely. Also good cheeses--look for more events on Sunday. Manager said they'll have weekly beer tastings on Fridays and wine ones on Saturdays. Get on the mailing list for the scoop. read more

BevMo! - bevmo burlingame - Beer, Wine & Spirits Near Me - Burlingame, California

This place is conveniently located in downtown Burlingame. Pretty big store and good selection. However, I took one star off because this location does not have a parking lot and did not have in stock some items I wanted. Went in for some wine, beers and water. I left this place with 2 out of the 3, the staff is nice and friendly and BevMo has good prices. This company is usually where I do my alcohol shopping. The staff is most of the time very knowledgeable of their inventory. read more

selection sucks and way overpriced would not buy wine here. stay away much better spots to purchase wine in burlingame

The guys who work at Bev Mo are amazing! I live in Oregon and wanted to purchase a nice brandy to celebrate my Uncle's 101st birthday who lives in San Mateo. Via phone they took the time to help me select the right product and walked me through the ordering process. There were a few snags along the way with internet issues but they went above and beyond to get the product into my Uncle Ernie's hands through BevMos delivery service. So a BIG shout out to Shawn, Don and Amit. Thank you, thank you, thank you! You put a huge smile on the face of a 101 year old man! You guys are amazing!!! read more

Excellent selection and of course "Pricing"..can't be matched..! Erica was so cool and helpful ..extremely efficient ..handling a slew of thirsty customers! Thanks Bev Mo and a "toast" to Erica ..appreciate the awesome service! read more

Made an online purchase a few weeks ago, then picked up my order at the Burlingame location. Having lived nearby, I knew exactly where the store was located and had experienced nothing but good things in previous visits. Here's the lowdown on why I'd recommend going elsewhere: 1) Parking stinks! Even if Burlingame Ave wasn't torn to shreds (they're in the final stages of a street improvement projects), there used to be ample complimentary parking behind the store for BevMo customers. Not anymore, this lot has been converted into metered parking, which there never seems to be an open meter available! There's also a valet only service for customers in this shopping center, but not sure if BevMo customers can use it? $20 if you don't have a validated ticket. 2) Service wasn't great. I ordered a case and a half of sparkling wine for an upcoming party. The cashier acted like it was a huge deal to reward my BevMo customer card after I had already paid online. No one offered to help me to my car, either! 3) Getting large, heavy orders into your car blows! There are shopping carts for customers to use, but the wheels are disarmed after you move past the parking lot. Remember? The one where there's no spaces or $20 valet? That means people parked on the street have to abandon their cart and haul heavy items to their car parked on the street near the back lot. Not fun! For big orders, BevMo offers great deals (5 cent wine sale, anyone?), but this particular location isn't conducive to accommodating more than a few bottles at a time. Go to San Mateo or Redwood City if you're having a party and want to take a few cases home. read more

The way to get to my Lovie's heart is not by food by any means. It's by beer. Any kind shall suffice. Just get that fizz to his lips and he's a happy camper. So I asked him, "What do you want for your birthday this year?" His response: "All I want is a keg. Not even a full one. Just a half or even a quarter. That's all I want." So my friends and I head over to this BevMo before heading over to get the coveted present. I had reserved a quarter keg of Coors Light in advance. All I had to do is pick it up and pay. Breakdown of the cost: quarter keg of beer itself: $69.99 Keg rental deposit: $50 tap rental: $30 tub rental: $15 cleaning fee: $9 Plus taxes, this bad boy sent me over 200 bucks. Luckily, I'll get my the deposit and rental fees back once we finish the keg. Even after a fun evening spent playing numerous games of beer pong, we still had less than half of a quarter keg left. No worries though. The cost was way worth the amount of fun we had for Lovie's birthday. read more

Just in case you didn't know. Nectar in Burlingame has closed down. And how am I just learning this now? I have three cell phones, four email accounts, multiple fax machines and a twitter account and you are telling me that no one could have let me know that Nectar is no longer? I blame the fall of Nectar on Spain. If it weren't for them they would not have developed tapas which in turn would have not brought this phenomenon to the United States and ultimately opening a tapas bar right next door to Nectar. Too much competition and their cheap happy hour killed my favorite wine bar in Burlingame. Well I for one am happy that Switzerland beat Spain in the Copa Del Mundo today! Bevmo has moved into my neighborhood and I know this will not bode well for the smaller family run wine shops in and around Burlingame. I am one that always prefers to support small business and will do my part to keep shopping down the street. BUT! I gotta tell you, this Bevmo is one of the nicest I have stepped foot in. Plenty of space and some interesting inventory will keep this location on my booze radar. And for those who are weary of the parking situation, I did notice a private free lot in the rear of the building. read more

Great cust svc on the floor on a Sunday 3/11/12 afternoon visit, BevMo in Burlingame! Walking off some brunch eats from Stacks just a few blocks away, found myself here to locate BF's new fav chardonnay (since our Sugar Cafe visit in SF). Yes, they had it in stock, $9.99 Snap Dragon CA 2007 Chardonnay http://www.yelp.com/biz_photos/SegHyr0z7H3cACq0aO1U6A?select=R90XKZ_C_m7JA6Qa1OD4rw Helpful sales assistance on the floor & patient-pleasant cashier at the register. read more

BevMo! - $9.99 Snap Dragon CA 2007 Chardonnay (3/11/12) - Beer, Wine & Spirits Near Me - Burlingame, California

The WORST SERVICE EVER!! The manager was extremly rude to my wife and helped other (white) people instead of her eventhough she was ahead of them and spoke to him about needing help to get an item locked in a case. He said someone else would be with her and helped this guy out. The other Bevmo employee, Chuck, did not help her and walked away. I (a white guy) was in there 30 mins. earlier and the manager, Christian, was very helpful to me. Seems very strange to me how he was so rude to my wife (Oriental Woman) even a few other women noticed his attitude and made comments to my wife that maybe he, The BevMo Manager, has a problem with women. I won't be shopping here again and will be writting to their corp. offices to complain about this. I am surprised at this type of attitude. read more

This BevMo is not as big as the super monster locations located in strip malls but the customer service was very helpful. I was looking to get some help buying bourbon for a friend's birthday and needed an explanation as to what the difference was between straight and rye bourbon. They were very helpful in their explanation and I decided on the Knob Creek rye whiskey. They also helped me track down a 22 oz bottle of Stone Drink By IPA that I was also looking for. Although I usually don't like asking for help when I go into BevMo, it felt reassuring to know that the workers at this location definitely knew their stuff. read more

My quest for Pappy Van Winkle and Ardbeg Super Nova will always continue. Living outside of SF makes it much harder to find things that hard to find there. Failing in this attempt I did however score many cool soft drinks. This place is a soda treasure trove. Things like Fentiman's Cherry Tree are the type of unusual score I covet. On the El Camino end of Burlingame ave, it sits very lightly trafficked but they do have a bevy of cool hard to find things, even stuff I wasn't looking for but recognize as finds. read more

One of my favorite locations in the Bag Area! They have the best wines on a buy one get one for $0.05 selection, and everyone in the store is very helpful. read more

Sorry to hear about David H's wife's experience. I didn't experience the same. The service was more than adequate on the several occasions I've shopped at this BevMo. Customer service representatives made suggestions and were generally friendly. This store is so far superior to the San Mateo location, it hard to believe they are the same chain. I know a lot of locals thought Burlingame Ave was an inappropriate place for a BevMo. Not sure why, everyone knows a housewife likes a bottle of wine just the rest of us. In any event, I love this location. I love their 5 cent wine sales and there clean, kept and semi-classy store front. read more