The ice cream here is delicious. I love that they have so many selections. The ice cream is velvety…read moreand creamy. The staff is really nice. You can try some flavors before committing to one to leave with. There is some outdoor seating which is nice. They only take cash though. There is an atm in the store but if you prefer not getting charged fees because of withdrawing from it, I would bring cash before coming. Although I came at a time where there wasn't anybody, I've been told they get very busy so keep that in mind.

Delicious as always ! Remember to bring CASH ! They do have an atm inside if you don't.read more

I don't know how this place can have any negative reviews. Being crowded during weekends just means…read moreit's good ‍ Plenty of Ice Cream Flavors to choose from, and they also offer a variety of Milk Shakes, Hot and Cold Drinks, and Snacks. Be prepared for a wait if you are visiting during weekends. Its cute little spot with limited seating, so plan accordingly.

The customer service was amazing and the ice cream was really good as well. Would recommendread more

Was visiting Walgreens and saw this shop. Wanted to check what type of ice creams and was surprised…read moreto see happy days logo in their payment terminals . Yesss guys .. they are happy days ice cream brand ! I like happy dayz brand and their ice creams are great . They have multiple varieties of flavors and many Indian flavors . Like their paan ice cream.. ras malai , raabdi, punjab , are all awesome .. I generally don't buy general ice creams like strawberry / vanilla /chocolate etc here. 5.50$ for a small cup with 2 scoops and about $10.5 for a large cup - 4 scoops I think. A little expensive but it's ok onceeee in a while ... good customer service . Lots of parking outside . Good experience overall.. ambience is ok but no place to sit and eat inside ..

Friendly staff and great ice cream. Way better than other local ice cream spots in the…read moreClark-Colonia area.

The ice cream here was delicious. Really creamy. They had a bunch of interesting flavors…read more.. guessing some of them were Indian, but they also had some "western" flavors like Ferroro Rocher. I tried both the Ferrero Rocher and also Fig & Walnut. Both were really good. Its a little on the pricey side at $4.5 for a small cup. I'll return occasionally though. Customer service was a bit weird. Was a little hard to flag someone down, even though it wasn't busy when we arrived. Note that the google maps was a little confusing... I ended up missing the entrance of the strip mall parking lot, and had to pull into the adjacent lot, which was extremely packed and chaotic.

It's disappointing for me to leave this review because our family has been coming to this location…read moresince 2006. We genuinely love their eggless ice cream cakes and have ordered them for birthdays, Indian festivals, American holidays, and many other family celebrations over the years. My parents especially enjoy their cakes and can only have certain flavors, which is why we have continued coming back for so long. Unfortunately, over the last couple of years, our experience with the customer service has changed. The staff has often come across as unfriendly, and ordering a cake has sometimes been unnecessarily difficult. We live about 20 minutes away, and we've been asked to come into the store just to place an order, making it a 40-minute round trip before having to return again for pickup. I wish there were an easier way to handle confirmed orders over the phone. This most recent experience, however, was especially disappointing. I reserved a cake three days in advance for my mom's birthday. I clearly mentioned that I would be picking it up in the evening and provided my credit card information to hold the cake. On the day of her birthday, I called about 30 minutes before leaving home to pick it up. I was then told that my reserved cake had been sold to someone else because I hadn't picked it up earlier. I understand that misunderstandings and mistakes can happen. What I had a harder time understanding was why the cake was sold when I had specifically said I would be coming in the evening and had provided my credit card information to secure the reservation. What disappointed me even more was how the situation was handled. When I tried to explain what I had been told at the time of ordering, the conversation became argumentative rather than focused on finding a solution. When I mentioned that our family had been customers since 2006, the response was, "All our customers are old customers." I found that response dismissive and unnecessary. I wasn't asking for special treatment because we've been customers for so many years. I was simply expecting the cake that had been reserved for my mom's birthday--or, if a mistake had been made, an apology and some effort to make things right. Unfortunately, neither happened, and the conversation became frustrating enough that I eventually ended the call. What made this particularly upsetting was that the cake was for my mom's birthday. She specifically enjoys their eggless ice cream cakes, which is why I made sure to reserve the right flavor three days ahead of time. Being left without the cake we had planned for put a damper on an important family occasion. I also remember when the owner/founder was more present at the store, and our experience with the service was much better. I genuinely wish the customer service today reflected the positive experiences that kept our family coming back all these years. The cakes themselves have been a family favorite for a long time, and I want to be fair about that. But good products also need to be backed by reliable and respectful customer service. After being a customer since 2006, this experience was unfortunately the point where I decided it was time for us to go elsewhere.

I went here for the first time last week and I would 100% go back!! There were SO many flavors to…read morechoose from and some of them were so unique! I got two scoops so I could try two flavors but I definitely will be going back to try some of the other flavors as well! If you're in the area I highly recommend stopping by here.

Stopped by this ice cream spot after dinner for a sweet treat, and it was the perfect way to end…read morethe night! My daughter and I got chocolate ice cream, and my mom tried the almond joy flavor. Both were absolutely delicious. The flavors were rich and hit the spot. There was plenty of seating inside, but since the weather was so nice, we decided to enjoy our ice cream outside, which made it even better. Such a simple but great experience. The staff were knowledgeable and helped. They didn't seem like they were in a rush which was great! 10/10 ice cream!

This place is dangerous for my health! The fact that it's only few minutes drive from home, I can…read moresee myself coming here often. It's located on the 1st floor of the mall, near Macy's and Rain Forest Cafe. It's a small store front. You place your order and yes, there's pictures so you kinda know what the final order may look like before you place your order. An order cost $7.99 but you do get about 8 rolls of ice cream and unlimited toppings and the portion size can be shared for two. Note: I said it can be shared but not that anyone would want to after one bite. The cool part is you get to see them make your roll and how the ice cream went from liquid form to actually frozen ice cream roll. The staff is also very nice! They ask you what toppings you'd like and yes, you can take your time to decide. They don't rush you and they don't judge you either, haha. It seems to be a very popular place. I came on a Friday evening and was the third and I thought last customer ordering on the line. I ordered and paid and before I know literally a bus stop came by. There's about 20 people making a line afterwards. The wait was a bit long because there were many orders to make. There's only two staff and one of them was ringing up orders at the cashiers. I hope they have more employees for the weekend and summertime. This place can be a really big hit for mall goers. I will definitely come back to try other flavors ice cream roll and toppings!

Probably the most unbelievable ice cream I've ever had The store was clean, the staff was great…read more 10/10 recommend. Wish I had a picture but it was impossible to wait

Love cold stone ! Amazing concept of fresh ice creams plus fresh fruits plus brownie / cakes etc…read more love the taste : our fav is strawberry sundae and founders favorite . Nice and quick service . A bit expensive for a regular bowl of ice cream . Costed about 9$ with tax ! If not for the price , I love this shop and ice cream ... good product ! Thumbs up

****Stale and bad smelling cake, AVOID them ****…read more We ordered a birthday cake, 2 days before the birthday. When we opened it (for her to cut the cake) it was stale, disgusting and smelled really bad. We called the Cold Stone in Woodbridge and requested them if we could bring the cake (for them to check what was wrong with it) and replace it - and they said they need to "investigate and call back" the call back was never made. An hour later when we called them they simply said we had a rush in and that's why we couldn't give you a call back and that they have decided that they will not replace the cake and not give us compensation. I asked why? And the lady said her boss (whose name we found out was Steven) decided that They are the worst place to buy cake, pathetic customer service and downright rude of Steven not to even bother calling his cusoter back. AVOID THEM

I've generally had great experiences here, which made tonight especially disappointing. We arrived…read morearound 9:40pm, knowing they closed at 10pm, we were craving ice cream. As we were literally steps from the counter, an employee flipped the 'open' sign to closed right in front of us and made eye contact as well.We were still within business hours, and being shut out like that felt dismissive and rude. It's such a shame, because the ice cream itself has always been great but that kind of treatment is hard to overlook, and we'll think twice before going back.

Cute ice cream spot. No indoor seating or dining. They do have a few chairs out in the front during…read morethe summer. Accepts cash & card. Has icies as well regular ice cream flavors.

The four stars that we are giving here are representative of the two Carvel experiences that we…read morehave already had being back in the Northeast: this one and some random one outside of Hartford, CT. Both locations were really dumpy, and while this one had a very grumpy woman working there, the one in CT had a very sweet pair of folks. Anyway, what we come for is the ice cream! One of us is a die-hard soft serve ONLY person who completely does not understand anyone, like her husband and daughter, who get the hard stuff. The chemical deliciousness is so superior to Dairy Queen, and it's always vanilla, always with rainbow sprinkles. 4EVA. (We did sample the lemon berry soft serve flavor, which was....interesting.) The scooped ice cream is fine, although we do want to shout out their "ice cream cake" flavor, which is chocolate and vanilla with those cookie crumbles mixed in. It's really good...just wished they also laced in some of the frosting! So, yeah, this location isn't the greatest, but it served its purpose. Because one of us grew up with Carvel, it's practically frozen nostalgia to her even though it's not bougie ice cream. Can even hear the little commercial jingle writing this...

I placed an order for an ice cream cake with extra cake crunch in the middle. and very…read moredisappointed. I called the store and they said we're just sorry to hear that. That's not what I wanted to hear.

This is my go to spot to treat myself when I have eaten well. This location is situated in a strip…read moremall next to Rita's. The venue is cute, you kind of feel like you're in paradise when you walk in. I usually get the Sweet Palm or Pink Rainbow. I get extra granola and honey in both which makes it extra crunchy and dee-licious! The Sweet Palm is a green bowl. For those who are hesitant (like I was), you can't taste the spinach at.all., there is just a hint of banana but it not overwhelming. The Pink Rainbow is a pitaya bowl, it's really sweet and fresh. Overall, I love it here. You can order online, call in and pay by phone or walk in.

I bumped into this diamond in the rough by happenstance and am so glad I did. Very nice staff, and…read morepretty clean establishment. They have a nice menu with a plethora of choices. Can't wait to return and suggest this to others!