I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

Had a Semi and Trailer involved in a bad multiple vehicle accident. John's Garage was called to…read morethe scene. The crew worked long hours to clear the scene and remove the wrecked vehicles. They worked with the insurance company and our company throughout the whole process. They had told us due to the man hours spent on clearing the wreckage and towing the vehicles that it would be a large amount. Turns out we were astounded at the amount of the invoice when all was said and done. Our insurance company and our company are Very pleased at the experience that we had with John's Garage. Our insurance company has added John's Garage to their call list for accidents in the area, and we have added John's Garage to our call list for breakdowns/Tows in the area. Great Work, Excellent Service, Great Personnel, Excellent Pricing. As a whole John's Garage and Crew made this nightmare a smooth and seamless experience for everyone involved. Definitely will be doing business with them again!!

Need an axle flange gasket replaced, pulled in and asked and they got me in within 10 minutes, went…read moreright to work on it and had me back on my way in a jiffy. Nice folks, great service and a fair price. Definitely stop in if you need anything for you rig.

I was treated like absolute crap from the get go. They broke several trim pieces in my vehicle …read more Door lock clips, window and lock button trim pieces. The uneven panels . List goes on and on. It's a old vehicle, but I took pride in what I do have and try to have it as nice as I can. That all being said, I noticed as well how others vehicles got repaired and they cleaned them to after a repair. Mine had dust all inside of it and on it and I mean caked with it. I was treated differently because I have a older vehicle so I didnt mean sh$# right? I paid you guys and I got way less than others did again because I wasn't anything or my vehicle . I definitely was so upset to begin with about the broken stuff in my vehicle and the huge mess of dust from sanding . I wouldn't take a bicycle to you and I promise I will never suggest you guys to my worst enemy .100%

I ran into a car that cut me off. Messed up the whole front passenger side corner of my car. A lot…read moreof the damage was underneath that you couldn't see. But now it looks like a brand new car. All new parts, and no second hand stuff. They were very patient and professional. Answering all my questions and concerns. Everything went great, and they did all the communications with the insurance company. Excellent work, in a clean environment. I literally have not one complaint!

Called for towing and the tow truck was there in minutes thanks for help will use this company if I…read moreever need help again highly recommend

From the owner: We offer 24 hour towing and roadside assistance including auto lockouts, jump starts, winch out and…read morefuel delivery. We pride ourselves in professional service, give us a call today.

I've been going to Purkey's for 15 years now. My kids (30 and 29) now take their cars to Purkey's…read morefor service. Whether I was taking my kid's high school beaters or my own late model car service has been fantastic.

Awesome company! My Lexus overheated on route 30 and I called them and they were there in 20…read moreminutes and the guy was cool and got my car up and strapped on the tow truck and off he went to the shop! Great service I would definitely advise anyone who breaks down and needs a tow to call these guys! Great job and appreciate u guys thanks!

So rude and such a rip off. Charged $350 for one night and Haven Apts are working with these…read morecreeps. Worst towing company in NWI.

They take advantage of the elderly by not providing receipt of towing . The lady at the office…read morevery unprofessional must not know that there is a law against taking advantage of the elderly. She refused to give me a receipt said she had no record of the towing how convenient. my next step is lake county prosecutors office I will get my receipt. And they will answer for it. If you need a tow call your own towing company do not use this place.