I've had more bubble tea drinks than any one person should have and Kung Fu Tea is my favorite. This store, however, is not a great store. There was only one person working there. She was doing all she could to keep up with in-store orders and mobile-orders but one person isn't going to cut it. Which meant the wait for our drinks was loooooong. I went in with a clean-shaven face and midway through the wait I had to shave again. The only way to order is via the iPad by the register. This didn't bother me too much because I knew what I wanted to drink, but there wasn't a way to use the app to pay for the drinks. The only way to use the app is to do a mobile order. No loyalty points for me. Most importantly, the drink wasn't good. My go to drink is an almond milk tea with boba. This tasted like a big cup of nothing with some balls of chewy stuff thrown in. I couldn't finish it. My hopes were high for this place. The results were low. read more

Since opening, I have tried this location twice! Both times I came on a weekday afternoon and the place had people lining up. Keep in mind they recently opened so they are still figuring out some kinks with operation. I tried the Matcha Milk Cap with Boba, which reminded me of the Matcha Latte at Starbucks with a foamy, slightly savory creamy topping. In the future, I might not get the milk cap again since I'm not a fan of savory and sweet together but my husband loved it! I also tried the Oolong Milk Tea Wow Milk Cap, which I thoroughly enjoyed as well. Kung Fu Tea always has great tea flavor, which I really appreciate. The Wow signifies brown sugar boba, which is sweeter and has more syrup than the regular boba. Overall, lots of drinks to try and I look forward to coming back to try some more. Also, ample seating to work or hang out. read more

Kung Fu Tea - Matcha Milk Tea Cap with Boba - Bubble Tea Near Me - Redlands, California

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The Milk Strike drinks are a must try! I'm taking out 1 star because my boyfriend's drink wasnt sealed completely so it was leaking. Other than that, nice people, good ambiance, the store was clean and drinks are delicious! may take time to get your order but it will be worth it, be patient they are still in their soft opening :) PS: Bubbles (honey boba) were cooked to perfection. Soft and chewy read more

Based on service alone! Walked in and walked out after interacting with the girl at the "register." Rather than a welcome,I was greeted with are you paying with cash or card. I was abruptly directed to the self serve ordering which had a wait. When I asked if it's like this all the time, she said the register doesn't take card and it's faster that way. I would have just ordered on the app, if that was the case. You're serving overpriced tea, a big part of that cost is customer service. I was excited to see this is Redlands, but I will not be back. The is right up there with Walmart self checkout. No thanks! read more

It's my favorite tea place but the customer service sucks. They want you to use cash, which is fine.But when all your customers only have credit card hop on the other register and process your other customers instead of having one ipad open while someone places a large order. read more

I tried the coffee boba and my boyfriend tried s'more's both were great and the customer service was great too ! read more

Kung Fu Tea - I got the Coffee Milk Tea and the Coffee Slush both are great! Great customer service! - Bubble Tea Near Me - Redlands, California

Honey milk boba will do it every time!! If I could I would get it daily The place does not "skimp" out They do it right every time

Amazing service every time we go. They always have our order ready and greet us with a smile. Truly the best tasting milk tea out there! I love how the honey milk tea is made with earl grey tea... my absolute favorite. The ambiance is really cute and I love how they do collabs with Mario etc it's so fun! Highly recommend :) my favorite boba shop read more

I should've known by walking in and seeing all those people waiting to just walk out. After being next to order in line, awkward look by the register kid (Cesar?) I asked if I could order and he just said sure. I started ordering then phone rang. He pointed at the poor girl making drinks in the back to once answer the phone. She didn't even acknowledged him so he was forced to answer. He answered hello with a question mark, and I could tell by the way he was interacting with costumer on the other line that he had zero costumer service experience. After 10 minutes a lady came up and asked if her drinks were almost ready. It looked like they had been waiting for a while. He then said that they had ran out of boba, she asked for an ETA on her drinks and he said "whenever the boba is ready." At 1430 a pair of ladies walked in and saw how busy it was. They started saying nice things to Cesar, even called him handsome. 10 minutes later and their drinks were done. At this point, I had to say something because this was just unfair. I asked for a status of my drinks, since none of them included boba. His excuse for slow service was that there was no more boba, yet the two ladies who called him handsome got both of their drinks with extra boba. I honestly was not even that worried about my drinks anymore, because I knew I was gonna ask for a refund. I told him that there were people waiting longer than the two ladies who called him handsome and they deserved to be served first. He said that he couldn't serve them because I was arguing with him. I turned around and asked the parties behind me how long they've been waiting. One answered 30 minutes, the other one hour. I asked for a refund again, and like a coward, he went and got the poor girl making drinks in the back again, and said that she would process the refund. He then asked for my receipt, which he never gave me, and also my order #, which again, I didn't have since he didn't provide a receipt. The reason why I didn't have a receipt is because as soon as I ordered, he walked out and went to the back. I saw my receipt on the printer, but didn't want/think to grab it myself. We actually had to go through a few of his receipts, which he had scattered all over the counter, and finally found the order that matched my drinks. I asked for his name, his manager's name, and a phone number to file a formal complaint. He wrote a random name on the back of my receipt and then told me to call the number on my receipt, which was corporate. I called the number on the spot because I didn't trust him, and when I called, the store phone rang. Of course he didn't pick it up. When I asked for corporate's number or his manager's number again, he said "go figure it out yourself." I've honestly have never experienced the level of disrespect to a customer of what I saw here. I thought these things only happened on TikTok, for likes. I was very upset by his interaction, and for this company's sake, I hope they hire a more motivated person that actually wants to work, because this person isn't it. While I was interacting with the kid, another customer asked for his refund and left. He was just as upset. I've been a fan of Kung Fu Tea for a while, but after this whole fiasco, I will not be stepping on another one again. Don't want to be reminded of this nasty interaction. read more

Kung Fu Tea - Order at 1:59 pm and by 2:37pm still no order. Requested a refund. - Bubble Tea Near Me - Redlands, California

One of the worst service place. We came in on a Sunday. Ordered three drinks. Then they said there was no boba so they needed to make a new batch. We decided to change our order to have no boba, and they still did not make out drinks!!! We waited there for 1 HOUR! When one of the lady who also waited there for 30 mins, she gave her complaints and wanted to get refund, the guy who worked there showed a nasty/ unprofessional attitude. Additionally, The worker showed favoritism! A lady who came in and got her drinks right of way ( within 5 minutes)while other customers were waiting for more than 30 mins? If you want to come and waste your time here, this is a great place for that. read more

Drinks are excellent good flavor I've gone twice and I will be going again I got a mangonada the first time and the next time I believe it was a passion fruit or strawberry lemonade very delicious. read more

We had to wait for more than 1 hour and they still didn't make our drink! Cesar, the guy who worked there had a poor service customer skills! It is sad since we love Kung Fu Tea chain, but we will never come back to this place because of poor customer service. read more

Came in here two days ago for the first time . Was helped out by the lady working she said her name was Melody she was very helpful and sweet . Only part was that I had to order myself because she couldn't take card at her register which is understandable she ended up helping me out and was super helpful and nice about it even helped me pick out drinks for my kids and they loved them . Boba is very good will be coming back . She recommended me her favorite drink and it's easily my favorite I'm hooked . read more

This place is probably one of the worst boba places I been to. This place drinks didn't have no flavor and the bobas were hard. Never will come back to this place again especially when there is other boba places nearby that are way better. read more

So good!! We tried the brown sugar and Thai tea milk tea boba! The bobas were so good, not so sweet and soft enough! Really good milk! Cool workers! read more

Kung Fu Tea - Sugar milk tea with boba - Bubble Tea Near Me - Redlands, California

Great variety of flavors for anyone's taste buds. Heavy anime influenced atmosphere theme which is a plus.

Came by at 5:26 11/3 and got my girlfriend a boba she said the boba was "so good" but the customer service wasn't I don't know if she was having a bad day but she wasn't really communicating and she didn't come up to us to take our order but we eventually realized there was a option to place our own. read more

Quite disappointing to wait forever for my order and receive a drink that isn't even full. read more

Kung Fu Tea - Bubble Tea Near Me - Redlands, California

I love this place. The tea always tastes fresh and the boba is delicious. The boba is not too soft and not too hard, it doesn't taste plasticy like other boba shops. The staff is always friendly and have my drinks ready. I really appreciate this location and would recommend to anyone. read more

We've waited for this place to open for sooo long and it's finally open. We've been in multiple times already and have loved everything! The staff is super helpful and friendly! We will be back again and again! Love that this is so close to me and it's even better because it's such a cool spot filled with kindness and smiles & delicious drinks:) I love that there's so much to choose from. read more

Kung Fu Tea - Apparently we're going to try every single flavor - Bubble Tea Near Me - Redlands, California

Found this place on our drive home....nice place to cool down after eating a restaurant that really skipped turning on the A/C where they set the thing to turn on if it got over 90....it was 110 outside. Kung-fu tea is also the only place that has red bean slush. read more

Kung Fu Tea - Bubble Tea Near Me - Redlands, California

Drink literally so warm when you drink it and not cold at all never recommend this place

LOVE THEIR DRINKS! Everyone is so kind & helpful. If you need recommendations, they're always suggesting the best drinks. The location is incredibly spacious with lots of seating! My favorite Boba shop in Redlands :) read more

I put my order in through the app which is super easy and no hassle. My order is always ready in 10 to 15min. Drinks are always good and on point to my satisfaction. The owner is always so nice and has my drinks ready for me for when I come in. I come here 3 or so times a week. Highly recommend you give them a try. read more

New place for boba and more flavor options. Love it. Offer app for order as well. Will recommended it. read more

Kung Fu Tea - Bubble Tea Near Me - Redlands, California

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Love this place. Of all the local boba places this one seems to be the more consistent one with all the flavors. My favorite is the peach oolong tea...both the owner and his wife are super friendly. Can't wait to go back! read more

It's soft opening for Kungfu Tea in Redlands. I always go to Rancho Cucamonga for Kungfu Tea before but finally new store is opened near by my house. I do not need to go so far for boba drink from now on. The store looks very nice with opening tables. I already tried Kiwi Punch, Kungfu Milk Tea, and Thai milk tea, and Yakult Grapefruit. All of them are so good. I gonna discover all of menu soon. read more

Kung Fu Tea - Bubble Tea Near Me - Redlands, California

Where's my PUDDING . It's on the label. How hard can it be to just to read. This is not the first time read more

Kung Fu Tea - Ask for pudding, don't see it. Order from doordash - Bubble Tea Near Me - Redlands, California

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Everyone who works here makes the drinks really well! They're always really efficient with my orders. The place is very clean and they have a bunch of games you can play while waiting for your drink! Highly recommend. Best Boba shop in SB/Redlands, always my go to! read more

Helpful staff super friendly, my favorite is the strawberry lemonade always hits the spot . I recommend taking cash its much easier to get order through faster but the self order is pretty easy too . read more

If you are looking for consistently good boba this is the spot. I would recommend order ahead in the app on those busy days. This is my go to spot on my days off. read more

Great selection of drinks. However, they take soooo long to make the orders, even when they have as little as 2 customers. Also, depending on who is working at the time is based on how you can order your drinks. Got low level of sugar on my drink one time and went back, there was another employee and he said they did not do low level of sugar. So might not all be trained the same. read more

Got the Kirby boba and was pleasantly satisfied tasted just how I imagined Kirby would taste. I would definitely go again, also the tall brown short haired barista is really cute read more

Kung Fu Tea - Bubble Tea Near Me - Redlands, California

I saw this place next to the Dominos on my way back home from dinner and made my boyfriend turn back for it so fast. The owner and workers are really nice. I got a Grapefruit Yogurt with Mango popping boba and my boyfriend got a Oreo Wow Milk Tea. They both tastes what they sound like. I'm excited that we have more boba franchises in Redlands now. read more

Kung Fu Tea - Grapefruit Yogurt with Popping boba - Bubble Tea Near Me - Redlands, California

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Good bobba spot that was near me.. I'd go again they do have a ton of options i went with the regalar Thai tea it was good in my opinion

I am glad there is a boba tea place close to home however it's not that good and I feel like over charging. Like up size cost money, add topping more money.... Etc... anyways.... One thing I observed was an employee sneezed while making a drink (not wearing mask).... And the owner saw me saw her employee sneezed. So asked the employee to go wash his hands. What if I didn't see it? Will the owner still tell her employee to wash his hands? I think food establishment should still be mandated or required to wear masks and gloves. The sealing of drinks is not good, it was leaking and taste of drinks are just alright. read more

It's little too pricey for its size and taste. Peach tea was the biggest disappointment

Polite is not a word I'd used, like some reviewers has noted. I came in to pick up my online order and was not greeted with even a simple hello. There were two employees working during this evening shift and one was talking to a friend and profanity was used; not too professional in my opinion. When I was finally acknowledged by cashier, he didn't seem to bother with proper greetings towards a customer. He just looked at me which prompted me to tell him what I was there for. Seems like management needs to properly train staff on customer service. As for drinks, TOO SWEET. I asked for half sweet and it was honestly still terribly too sweet. I had the KF milk tea and Taro milk tea. So for those reasons, I won't be back. read more

Worse place ever for Boba. Ordered 2 med boba drinks & waited there for 30 minutes! When we asked if our drinks were ready, they had been sitting in a fridge. You'd think we would've heard our number if it was only us & another couple! If you're a clerk, & you see people sitting there, wouldn't you ask if there been helped? Nada! 1st & last visit. Oh btw, I ordered the "cocoa cream original wow" drink. Yeah the "WoW" part is that drink is All Milk! read more

Guava Black Tea is a must try. Ordered a small as it was my first time ordering it, but immediately knew I would need to come back for more.