who ever the receptionist is, the girl with the short dark hair, is really rude!! called three times to get a reservation, and they didn't answer the phone. and i went in and she was completely rude! i am so disappointed! and she answered the phone right in front of us! just be sure to call a day ahead to get a reservation. read more

I'm new to Maine and went here with coworkers. The atmosphere was good, service not so much. I ordered just fried rice and got a full teppenyaki meal. Don't get me wrong it was delicious, but not what I ordered. I was up front that I'm allergic to shellfish but I got shrimp put on my plate. Along with rice that was cooked next to scallops (they make my throat close). I dealt with it and took my left overs home. Today bit into a metal shard from what I assume is the scrub pad that was previousy used. I called the restaurant and was greeted with full distain. read more

Been waiting for an hour and we had reservations. We were not even offered drinks or anything while we've been waiting. Their excuse is they've had a lot of reservations and walk ins. Restaurant10I. If you have a lot of reservations you don't SEAT WALK INS!!!!! read more

Horrible service. Okay food, but really, horrible service. Go here if you want to waste three hours of your life. Do not go here if you actually enjoy eating food because you will die from starvation before it arrives. After I raised my concerns with the man behind the bar, I felt as if I was in the wrong because he blamed me for not telling him sooner. Guy actually raised his voice at me. Not surprised though because the service, it's horrible. read more

This place is superb. Best value at lunch seems to be the hibachi combo. Staff is attentive and the food is delicious. It's impressive they can maintain such quality given their large menu. Their decor is exciting and really enhances the experience. Really quite lucky to have such a great place in the area. Always have great luck with their sushi. Perhaps my favorite part is the exquisite dressing on their salads. read more

Ordered online, standing here waiting post order over an hour, the online service said 30 minutes, way way way over that time now, no discount terrible service. read more

I normally don't travel to this area of Augusta for dinner as it's generally a chain restaurant, box-store nightmare, but I will go there for Kume. This place has really impressed me every time I have been. The Hibachi is top-notch in quality, quantity, presentation, and price. Their sushi and other menu items are also great. They have this thing that's either a dinosaur egg or dragon egg, can't quite remember which but it's SO GOOD. Avocado deliciousness. They also have a huge, beautiful aquarium! Fun and delicious for all ages. read more

Nice Setting... only did the Hibachi but it was great! Service was good, had like 5 people revolving our table and of course our cook was hilarious and fun, very pretty inside... want to steal the red statute for my yard ;-). read more

We returned to Kume, and found that my previous review may have been a bit harsh. Upon review, the food was excellent, the service exceptional, and the portions more than adequate. Moreover, the owners are more than willing to accept suggestions, and this tells me a great deal about the way they conduct business. In a customer based industry it is refreshing to see the owners concerned with customer satisfaction. In the end, I cannot recommend Kume enough. read more

Great food and fantastic service. We had sushi and gyoza which were all terrific. Cocktails were great too. Beautiful decor. Will come back! read more

Is there a 0 stars? Because this place needs 0 stars. My friend and I both go to the college near here, and after receiving the check, we split the bill. The restaurant lost our credit cards somewhere in the establishment for 30 mins, blaming us for "giving it to the wrong waitress" and asking us if we were sure they had even taken our cards. Then, after finding our cards, they didn't offer any sort of concession for losing our credit cards. No free dessert, no apologizing manager, no 10% off, nothing. We had gone to Kume the week prior with our parents, and the treatment of college students as opposed to middle-aged adults is ridiculous for a college town. They did not seem to be in any hurry to find our credit cards, and came to the table multiple times to ask if we were sure we hadn't gotten the cards back, as if WE were at fault for them losing our credit cards. I'm never coming back here again, and any college students in the area should definitely not come either, because they clearly do not care about us as customers. read more

Alright so I have to divide this up a bit.... the Hibachi is fantastic! Just make sure you make a reservation a day or two in advance to avoid waiting an hour! I have nothing bad to say about the hibachi, the food is absolutely amazing. The sushi is to die for... I'm a serious sushi lover. The waitstaff for the dining area....not so great if you are visiting on a Friday/ Saturday night. It gets swamped! I feel bad for the TWO waitresses handling the about 35 people in the dining room. While the managers lean against the wall and watch the hibachi. There is a staffing issue there. The pressure was being put on the waitstaff and they were starting to get a bad attitude. Especially the waitress with the straight cut bangs. Who kept blowing me off when I would ask for the check... my friend and I waited 25 minutes after finishing our food to get the checks... which came back completely wrong and mixed up. So I offered to help the waitress split up the check properly. When I went to grab my check she pushed my hand away and stormed off to another table to deliver their check. Excuse me? I can understand Friday nights can be stressful and crazy. But never push a customer away when they are trying to pay you! Especially if you're expecting to get a decent tip... Luckily I still love the food and the beautiful restaurant atmosphere. It's just been hit or miss with the service. I recommend making a hibachi reservation or ordering take out over the phone! Or dining in on a weeknight. read more

I've been here 4 times since it opened. Three times for hibachi and once as a table dinner. The food is consistently adequate if not good. The fish tank and decor is beautiful and really nice to look at. They really did a great job renovating the place. That being said, let me tell you why I've given it only 2 stars. The restaurant is very very loud. I work at a bar, and I say this. So it's saying a lot. Our last meal there were four birthdays being celebrated by nearby hibachi grills. Each time the lights went off, strobe lights and laser type lights came on and music got even louder than it already is, which is pretty loud. It was sensory overload every time and completely disorienting as well as distracting from our own dinner. If someone were to come in here that had epilepsy I fear they would have a seizure. Only our first chef was interactive and entertaining, sadly the others just came and cooked and left with very minimal interaction. They also missed every single time they attempted to get food into customers mouths and messed up during their "performance". I feel as though as this is a hibachi restaurant and they're hibachi chefs they should better skilled at their jobs. If the chefs were better trained and especially if they would stop the disco rave party for every birthday I'd give 4 stars. read more

Kume opened right after we moved to Maine - it's our weekly date night spot and we absolutely love it there. Amazing food (the duck spring roll is a must try) friendly staff and just one of our favorite places in Augusta for sure. read more

We have been here several time and have always enjoyed it. Last night we were very underwhelmed. We waited for 10 minutes for someone to acknowledge us to be seated. We had a party of 6 and were doing the Habachi. The waitress taking our order was very short with everyone even the children. We ordered dinners, some sushi, and the scallion pancake app. Appetizer came out and it was one very rubbery scallion pancake, terrible, really wish we hadn't paid $6 for that. Our chef came to the table and started his routine, he was very pleasant but I can only assume inexperienced. While the tables around us were being regaled with the volcano, train, and Sake routine they were all left out of our dinner. The food was good enough, everything was a bit under done but tasted fine. We were a little afraid to ask the waitress for chopsticks but finally had to flag her down as my daughter wanted another sushi roll, again very short with us and appeared frustrated. We have never had this experience at Kume before but will probably avoid it from now on. read more

Amazing addition to Augusta. This place raises the bar for restaurants in the area. The decor is a mix of modern Japanese and eclectic techno (fish tanks and LED water wall sculpture). It is actually several restaurants in one, with a hibachi dining showroom, sushi bar and lounge, private dining area and a huge menu. EAT HERE. Try the dinosaur egg. read more

Horrible service, waited 2.5 hours for drinks and food, horrible, absolutely a waste of money. They didn't even offer a discount after waiting that long. I would not recommend them to anyone! Horrible service!!! read more

Absolutely stunning, modern and extremely clean restaurant!!! Nothing like it in the area. So happy to have more options in the area than the common American joint. Amazing food, authentic sushi, great entertainment and the food presentation was beautiful artwork. My family will definitely make this a regular and highly recommend read more

There are few places in Augusta for decent, intertesting food other than great lobster rolls (Barn), couple good diners, or bland chains. Kume is a nice addition for the food but lacks a lot in service training. I have been there twice for early dinner at a time when there are few people since I understand at night it can get a bit packed. The food was much better than I anticipated for this "small chain" restaurant, great tuna and other fish dishes served seared/rare, creative ones like whole fried stuffed avocado, flavorful lightly sauced stir frys, fresh sushi. The food came quickly at this quiet time. The big issue is that the staff (and I asked bartender, waitstaff, etc.) knew absolutely nothing about the menu which surprisingly lacks any detail about the dishes and is organized in a very confusing manner, except for the sushi menu. "So what is in this "special" dish with a unique name? Does rice come with this one? What is the difference between these two special fish dishes? What kind of sauce? This one sounds like a roll of some kind, oh, it's not?" Even though it may sound tacky, more pictures would even help if the menu does not spell it out. Also the second time we were there, again early quiet, the bartender took way too long to even recognize us, talking with a coworker, even though we were the only ones at the bar. I avoid the Americanized hibachi show but that is great for kids and I fondly remember Benihana from my childhood. I understand Rocky Yunosuke, a playboy millionaire, began it all in New York many years ago. This place is worth going to since choices in the city are limited. The location in a strip mall mecca is lackluster, of course. Although water street may be the near future hotspot with new brewpub coming, a great diner and the BBQ joint. 4 stars from comparison to the other offerings in town. read more

I have not had gyoza this good since I was in Japan. I had the tempura udon and was, frankly, overwhelmed. The iron was delicious and accompanied by a large tasty plate of tempura shrimp and vegetables, all excellent. read more

Kume - Japanese Near Me - Augusta, Maine

Some of the best sushi i have had! However the hibachi is just okay. I think i wanted more sportsmanship

Very good! Sushi needs to happen more often! And the fish in the tanks get to watch you eat!

This place is awesome! Beautiful presentation, food is delish. I had the salad with ginger dressing, pork gyoza, and the pink lady roll (pictured). This is a gem to have in Augusta! We will definitely be back! read more

Kume - Japanese Near Me - Augusta, Maine

Food is fresh and service is prompt. One thing that felt a little odd was the manager or maybe he was the owner (I'm assuming that's what he was) that was walking around, seemingly looking in on what the waitstaff was doing, obviously making sure they were doing it right and to his satisfaction. They hadn't been open for long, so I know he was monitoring things. It just seemed like he was a looming presence that wasn't adding anything to the situation. I've been in other restaurants where managers walk around and monitor, but it's more of a positive thing. This felt... Weird. read more

Had a great lunch today! Sushi and a roll special named after my favorite Walking Dead guy, Daryl Dixon! Our server Christina is amazing! The atmosphere is so comfortable and inviting. I had my favorite drink, the Fishbowl my friend had chicken hibachi and loved it! The decor is beautiful with an enormous fish tank in the center. The food presentation is exceptional. Overall a great experience! They always have specials in drinks and food and prices are reasonable. Well done! read more

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Excellent food and service, never would have thought of going there but Texas Roadhouse was going to be an hour wait and thought we'd try it. Certainly worked out, we will definitely be going back. Highly recommended... read more

Still can not believe the experience my boyfriend and I had in this restaurant this past weekend . If you want to be treated with respect and receive any amount of service I do NOT recommend this place what so ever . Received rude service from the very start of ordering until the last moment of attempting to get our check when the manager laughed in my boyfriends face. Do yourself a favor and drive to waterville. read more

The ambience is really nice especially for Augusta. I was mesmerized by the unique fish swimming in the tank in the center of the restaurant. My dining companion and I didn't feel up for the Hibachi "show," we just wanted a peaceful meal so we sat in the dining room. We were able to order hibachi right off the menu. The steak was quite tough but the chicken teriyaki was yummy as was the plentiful fried rice, and grilled vegetables. It's a nice change of pace for Augusta and I will certainly go back! read more

I visited for the first time this weekend.We had a 6:30 reservation. It took a long time for someone to come to the table and 45 minutes to get our drinks! Waitress blamed the bar but others around us came after us and they were all getting their drinks! Appetizers came as they were cooking our meal. A few ordered a second drink and never got them. Our chef had very little personality, Food was Ok but dirty dishes were not cleared. We then waited at least 30 minutes for our check. Finally someone went and asked for it. I felt bad because we were celebrating my son's birthday and left upset. read more

Just visited KUME for the first time and, I've got to say, it far exceeded my expectations. My father and I tucked into a booth, ordered drinks and asked for suggestions as the menu is expansive. Our server, Jay, was lovely, accommodating, brought our drinks immediately and was great with explanations and suggestions. We shared the chicken yakitori, yellowtail with jalapeño (not too spicy), the 8pc sushi platter (complete with California role, house salad and miso soup) and beef negimaki. Yes, it was a lot of food as portions are generous, but we wanted to try a bit of everything. Not one item disappointed. The yellowtail with jalapeño was my favorite (so fresh and buttery), but every dish was very good and quite well priced. I'm going back as soon as possible to try the duck spring rolls...and the rest of the menu. Give it a try. There's something for everyone on the menu. And...for sports lovers, they have TVs at the bar. UPDATE: I went back for lunch, tried two new things and they were fantastic. The pan-fried pork dumplings were very tasty and the dough was perfectly thin/light, so I could actually taste the filling. I also had the duck spring roll and it was delicious...but I will warn you; the portion was huge! Definitely great for sharing. read more

Our food was great! Great atmosphere, great service, great food. Definetly going to come back soon! We'll just have to bring a bigger party to get one of those cool zen rooms! read more

We had our 1st visit to KUME last night and it was a blast. Our waitress Val was very attentive and kept us informed of what we needed to do and how to order in the Hibachi dining area. There were (2) different chefs cooking and they made the time so much fun. I had the chicken and shrimp with fried rice and it was perfect. We will go back very soon. read more

Great lunch. Calamari, tender and sweet, pork buns, salad with ginger and peanut dressing....and fish watching us eat Fish....still very cool. read more

Food was okay but servers were very ignorant and rude. When we first got seated, it took us 20 mins to grab a waiter to order our food. And it even took another 45 mins to get our foods out. And no it was not busy at all... inside interior design was pretty cool. Food quality is a 3 stars. Service quality is a ZERO. read more

Alittle on the expensive side and very inconsistent on flavors. A few times the ginger was extremely sour/ salty. Then it was fine. Very inconsistant read more

Do not come here. The staff and management are horrendously rude. The only friendly people I spoke with were the two hostesses. Our server was not attentive at all, and the manager I spoke to was incredibly rude and patronizing. She laughed at me when I told her my complaint. The food is not worth the money, but the horrible staff makes the experience all around unenjoyable. read more

Terrible awful food. Medium well Filet was served raw... Literally RAW!!! I only gave it two stars because the facility looked nice.

The food is incredible. The service has been great every time we have gone. They are prompt and attentive. It always a great show and very fun environment. The prices are average. I highly suggest the filet minion. read more

I was disappointed that most of the "crab" on the menu wasn't real. My wife's teriyaki sauce tasted like it came out of a bucket. The waitress and the ambiance were excellent but the food wasn't. read more

I don't know what Laura experienced, but I went with a group the very next evening and had a first-rate experience. BEAUTIFUL facility---they have clearly spent a small fortune creating a large and opulent space worthy of any city in the country. Extensive and interesting menu with a wide variety of offerings. The service was great, the food terrific, and the prices fair. I would encourage everyone to try out this new gem. read more