Although it's not listed on their main page or in any of the reviews they do sell has here, and have a small convenience store to boot. The pumps were clean and well maintained and the price of gas was average if you don't t have a Kroger card for the points. read more

Kroger - Grocery Near Me - Rockwall, Texas

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Always more shopping carts in the parking lot than in the store. Usually only one or two cashiers open...and one of them will inevitably have their light turned off, so you don't know if they are open or not. The self check with the conveyor will shut off after x amount of items and then you must stop and bag things before continuing on. And, do not even think of asking one of the employees that are just standing around to help, because they won't do it. I've seen the front end employees screaming at each other more than once. Must be a horrible place to work. I will not go back there. Kroger spends millions of dollars on advertising, but their stores desperately need customer service improvement. read more

This location charges more than their posted prices. I used the self checkout and noticed the price on the register was higher than the amount posted next to the product (it was not on sale). The store manager (Theo) refused to make a price adjustment and told me Kroger does not honor their posted prices and the price on the register is final. read more

Due to the lack of management scheduling correctly, people were lined up 50 yards both in the self-serve and in the only one cashier they had. There were people with full baskets, serving themselves scanning themselves a huge waste of time and it's not the customers fault read more

Literally the nastiest Kroger in the nicest area. I don't understand how they let it get this bad so fast. The store isn't that old. They never have carts in the store aside from ones with locked up wheels. The floors and bathrooms are littered with loose trash, which means the actual floor itself is filthy too. There are usually lots of employees standing around at the checkout but of course they don't bag groceries, they're just there to look pretty I guess. read more

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I can't wait for the HEB to open up in town. I set up for a pickup order and it was ready four hours past the promised time and I was given moldy and damaged produce. Ridiculous. read more

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Piss poor customer service , I can cut deli meat , just don't get pissed when I do it myself, this store has gotten worse year over year .

Love Kroger! This company is always great and their produce is always fresh. In California we go to their sister company named Ralph's but here in Texas the building is much bigger. Loved how every area had some sort of station set up. Bakery, butcher, cheese, wine, sushi, deli, and pharmacy. Lots of space throughout all the aisles. Plenty of parking and a gas station with rewards to get a discount. Prices are fair and similar to those in California. Recommended for your grocery needs. read more

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SUPPORT their Organic section! They may have commercials and ads about how fresh their produce is but they are ALL sprayed with GMO's which affects our bodies in a bad way tremendously the body becomes weaker over time and we get sick easier. Organic means it's organically grown how REAL farmers used to do it back in the day, the RIGHT and CARING way! Help your children and your body by choosing to buy organic, it shows the industry that we do CARE were our food comes from and that we CARE about our families and their HEALTH! read more

The men's bathroom needs a paper towel dispenser. The restrooms need a serious cleaning. The rest of the store is nice and tidy.

I shop there (or try to) but lately the shelves are bare. I know, corona and lack of workers makes it difficult. BUT I don't have these issues at either of the Tom Thumbs in Rockwall / Heath I always see help wanted signs on the door, maybe it's time to up the pay? I don't want to pay more but would if I only had to go to one store. Went this morn with 9 things on my list, didn't have 5 of the 9 on the shelf, I just left the cart and went up to Tom Thumb, they had every item! Granted the prices were a little higher but with Bidenflation and supply chain issues I've come to expect it... Won't be stopping at Kroger anymore, not worth the waste of time. read more

I want everyone to avoid working here. My brother worked here and he has a disability and is in a program that got him hired. Management at this location treated him like crap. He would come home crying. He finally called me and I heard managers calling him "slow" asking "what's wrong with you" "why are you like this" this place needs to hire new management. AVOID WORKING HERE. This place has broke my brother's confidence. read more

Starbucks in Kroger! Ashley was so friendly to me and her smile made my day better. She had my order ready in no time!

I come here for the produce. They have a large amount of organic to choose from. Workers are friendly. Not crowded. Here's my issues. Typically out of stock of things. Today it was canned hunt petit diced tomatoes, 2 alarm chili kit,Kerry butter. They had one small can of white hominy. The first time we came here we looked for chili meat in September. We asked a worker stocking meat. He said they don't carry until December??? The next week they had 2 packages. I come during the week so not too busy but they still only have one regular lane open and 6 self checkout and 1 Express. So all of us with a large amount are forced to wait even when no one is at the others. This place is like Albertsons Market Street but they don't carry groceries out for you. I miss that. No paper bags. Only plastic. If things improve I will update. Still better than Walmart any day. read more

I Absolutely love Kroger's!!! They have a great wine department. The bakery has really good cheesecake and desserts. I love that during this whole pandemic they have managed to keep the shelves stocked!! Five stars for sure!!! read more

This was the best Kroger I have ever been to in my life. It was the biggest Kroger I've seen. They had a bistro section where they were freshly preparing food, it smelled wonderful. Their selection of produce could be the size of a small convienwnt store itself. The selection was just unbelievable. I went to the gadget/kitchen/utensil aisle and found great things on sale. I loved their cooking utensils they had to offer. They had fresh juices and prepared dinners ready to go. Even outside their store they had unique finds. They had these ceramic balls that would add a great touch to anyone's front yard. All decently priced. They had so many employees on hand, the store was super clean. read more

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I was pleasantly surprised at Kroger today. Had to make a large a large run, both my Mother and I have not been able to shop for some time. After loading up I got into an open check out lane. I was so tired! I just got out of the hospital 2 weeks ago still week. A young man (Alexandra) jumped in and emptied my cart! I couldn't believe it! Between he and the cashier I was in/out with an order (over 200) in minutes ! What a treat! I could not have wished for better service at a time I really needed it. Both kids were sweet and friendly. Thank you! read more

Use to be nice. I come here and pay more to shop in a clean and nice environment. The produce is sketchy now, as I've bought three different times all at different trips and they've went bad the next day and way ahead of their expiration date. I avoided produce today, I buy that elsewhere now. But what happened to baggers? It's a struggle coming in with kids and having to bag your groceries while holding a baby and being rushed to pay during, for the next customer. The bathrooms are pretty gross. And Jesus the damn carts here are trash. I usually have to try a few out before I get the least crappy one. Hate to leave a bad review but damn. read more

Older cashiers here are so racist. Will only greet and speak to you if you are not brown. It's so obvious that I was not welcome at this store and it's sad. read more

Rudest employees ever! The majority of them have absolutely no customer service skills

Kimberly and Kevin were so kind and courteous to open up the register after 11:00 pm because Kimberly saw us with 2 carts of groceries. Thank you for y'all's service we appreciate you two so much. Blessings,Bryan&Prissy Bell read more

No matter what I have on my grocery list, they'll be out of half of it. Although I live right by this store, I've started shopping at the south side Kroger. The difference is night and day. read more

This used to be my go-to Kroger instead of the one in my town because it was well stocked, clean, and self checkout always had staff. What happened? I went there today and there was stuff everywhere, every department severely understaffed and the ones there looked ready to quit and burnt out. Only 1 register open with about 6 people in line, no baggers, and 1 self checkout employee managing both self checkout sections at opposite sides of store. Every other aisle was lined with half emptied boxes, shelf's had things that didn't belong, a whole meat and cheese tray display in a none refrigerated area. The poor deli was overwhelmed and only one girl all by herself doing her best. The gift wrap aisle was lined with clearance carts so you couldn't actually shop or buy anything in that area. It was a hot dumpster fire. For reference I went at 4pm on a Tuesday. I feel really bad for anyone that works here, especially considering they are getting paid about $10-$13/hr. read more

This store has issues with canned goods. I have brought to their attention before, but nothing has changed, an I think now it is part of their business model. The cans are damaged, dented, smashed, etc. The Kroger brand canned fruit is the worst, but it exists across all brands. You have to "shop" to find normal cans. I thought at first it was related to poor stocking. Now I think they like to sell "seconds" at a 30% mark up. I'm done with this store. read more

Kroger as a company clearly doesn't care about getting things done let alone the costumer. I've given them so many chances at several of there locations to prove to me that they understand what it means to work in the retail industry and they have failed not just me but everybody that comes to their stores. I would recommend that nobody shops at Kroger ever again. read more

Initially I was so stoked to have a Kroger on the "north side" of the Ar Dub (when I read that back I still chuckle that we fancy ourselves big enough for that moniker), so I'd have access to the superior produce section etc... over the sad Tom Thumb produce section a mile or so north. Non-deli / produce selection of products is "so-so", I was surprised initially with the lack of variety in the store, but the more I looked around; the store while huge, is "full" of empty space / wasted space. The ethnic food section(s) are laughable, craptastically large wine section... seems a bit much. IMO we still need a Central Market / Wholefoods. read more

If you like bagging your own groceries this is the place for you. The employees don't know where anything is and you can stand at customer service till the cows come home and nobody will show up. read more

Well, Kroger, you've lost my business. You've been my primary grocery store for a year, but I'm bypassing you to drive a couple of blocks more to Tom Thumb. After months of being ignored at your store, I decided to try another grocer. I'm really glad I did. At Tom Thumb there was more selection, the shelves were full of groceries, the employees were happy and helpful, AND the checkout experience was pleasant & uneventful. Someone actually bagged my groceries at Tom Thumb - instead of standing around and talking. AND, I didn't have to wait in a long line. read more

I will never go back to Kroger because They falsely advertised their wine being on sale for 20% when you purchase 6 bottles. After purchasing the wine I realized they only gave me 10% off so I went to customer service and the lady said it was only on select bottles. I said show me the ad which said nothing about select bottles I asked to see a manager and Paulette showed up and said she would take the extra 10% off of only six bottles but not the other 36 bottles that I purchased..... she and Kroger ripped me off of over $50!! read more

I don't understand why their employee Are not wearing mask And gloves. They deal with the public daily. May claim they were doing it along with Walmart. And even the drive up service no Mask or gloves. Does kroger not care. read more

This is a newer Kroger and is a little bit bigger than most Krogers. Other than that, their selections the exact same as other Kroger stores. This location does have a gas station on-site as well. I wish I had more to write, but I've reviewed Kroger several times and this location is not much different....other than it's newer and bigger. read more

Hands down the WORST Krogers I've ever shop at. Tells my 19 year old he can not buy Cold medicine after he shows his drivers license..... Really! Had to come up to the store and buy it myself... no ID required. We won't be back, you have lost a 15 year customer Krogers. The rudest employees I've ever seen. Poor management Krogers. Sadly it is a new store, you should train your employees better. read more

Today I decided to give this Kroger and their Clicklist one more time since they send me a $10 coupon out of $50 if I ordered via pick up. Such a mistake. I ordered about $70+ worth of groceries. I placed a note to get a call if certain items were not available. My scheduled delivery was between 5-6 pm; at 4:30 pm, I got the usual phone call that they were running late and they will have my order ready between 6-7 pm instead. My husband went to pick up the groceries to find out of my 11 items, and only four were available; they never told me there was an issue with getting the things filled when they called to change my time. Additionally, they told my husband that if he wanted a receipt, he would have to go inside the store to get it. Ugh? I. It is kind of defeats the purpose of the grocery pick-up, I think. In any case, we refused the order. We were told that the manager would have to approve our refund to give it a couple of days, hopefully getting my money back doesn't become another issue. So disappointed with this store in general, it's the closest supermarket I have, and I really wish things different, but I'm having trouble justifying buying from them. read more

Every time I've been in this store the checkout people have absolutely no customer service skills. I've been here several time but today will be my last. If you are going to charge more than your competitors then I would expect exceptional service. read more

0 Stars!!! We used the click list here in North Rockwall tonight. We always use this service. I submitted my order at 10 am this morning for pick up between 8-9 today. When we showed up to get our groceries, they informed us that that called us to tell us they couldn't get any orders completed past 6 today. They said they called us at 6 to let us know. They actually lied to us and then admitted later when we spoke to the manager. They never called us, and didn't give us our groceries. They were also not very nice about it. Who does this?! Do not use this service, they don't know how to run it!!! read more

Wonderful new Kroger store Goliad, they have all the bases covered and then some. All the normal supermarket stuff, deli, bakery, meat market etc. Nice "kitchen shop" section with plates, cutlery, and kitchen gadgets. They have a sushi bar, that also serves a small selection of stir fry entrees as well as a Starbucks at this location. There is indoor eating area behind the sushi bar as well as a patio. This particular location also has a cheese shop that is conveniently located next to the wine department. Wine department appears to be set up to do wine tastings, though I'm not sure if they do. Also this location has a detached convenience store on the far end of the parking lot. I liked the expanded selection of natural health and beauty products, now I won't have to order such things off the internet. Definitely the nicest Kroger I have seen. read more

I wish I could give zero stars. We want to move out of Rockwall because of this Kroger. They are rude, trashy, and flat out hateful to their guest. read more

I can't believe a store this big has staff that don't ID or question large, obviously illegal transactions. My car was broken into and my cards were stolen, which they then proceeded to take to this fine establishment and purchase $3000 worth of pre-filled Visa cards in separate consecutive $500 purchases. If this doesn't scream "I stole this card" then idk what does. These people were never questioned, or ID'd, which makes me wonder if they have staff there that's getting in on some of those stolen cards. Kroger really needs to check their staff because they're essentially allowing this location to aid thieves spend people's hard earned money. I doubt this is the first time this has happened there. read more

Clean store and friendly employees!!! Love having Krogers within 7 min of my home!! I've made this store my go to shopping place. Thankful!

UGH!!!! I don't know how much common sense it takes not to put cans of spaghetti sauce on top of grapes but apparently it takes A LOT!!! This is a nice store, but every time I get home something is jacked up. I don't spend $200 on groceries to have broken eggs, squished fruit and leaking cleaning products. Beyond frustrating. read more