My visit on February 15, 2026 was overshadowed by an interaction with Michele, who appeared to be…read moreacting in a managerial role. A customer had approximately 45+ items in the clearly marked "10 items or less" express lane. When I politely pointed this out, Michele did not attempt to resolve the situation or enforce store policy. Instead, she repeatedly dismissed me with "that's enough" and "it's okay," spoke about me to others while I was standing there, and when I asked her to repeat the comment she replied, "I wasn't talking to you." Rather than de-escalating, Michele's tone and behavior escalated the situation and created a hostile, uncomfortable experience. This is not the level of professionalism or customer service expected from someone in a leadership position. Very disappointing interaction. I have also contacted corporate regarding this incident and am waiting for follow-up.

I recently became aware of a new employee working the registers, service desk and self check. The…read morelady has a tendency to walk around with her smart phone in her hand and checking it continually. By doing so I noticed that she is not giving customers necessary attention and when she does she just turns and walks away. I am unaccustomed to this at Publix. The employees generally greets one with a smile and is friendly and pleasant. This person does none of those. She seems a bit gruff. I hope this is not a new trend at this store. If I wanted to be treated that way I'd just go across the street.

So thankful for the deli preparing two delicious deli trays for me. I can appreciate the large…read moreselection/variety of deli meats to choose from. I was feeding about 30 high school students. The service they provided made my life easier. I am thankful they place the tomatoes on the side for me to prevent the sandwiches from getting too soggy. Also, thanks for the side of pickles. The kiddos scarfed the sandwiches without skipping a beat. Nothing went to waste. This Publix on Presidents Pl is always well staffed and has such helpful friendly employees. The store is also genuinely clean. I will definitely be back next week as I have them prepare a second round of sandwiches for my next large gathering.

The service is always spot on. Never have to stand in line very long if at all. The store is always…read moreclean and very organized and I love visiting the clearance aisle to see what treasures I can find. Bogo's are awesome. The deli is also very tempting and smells great. The sub sandwiches and fried chicken. Are hard to beat.

This Kroger, which sits at the corner of McGavock and Lebanon Pike, is your standard Kroger…read morelocation, but packaged in a smaller, more compact size. Easiest described as a combination of city center and suburb locations. While the layout is smaller, they still have a great selection of all the goods I am accustomed to. I mean, you can tell they have less variety or certain items, but there was nothing completely missing for me. The store is clean, but needs some TLC conditionally. This is an older location, so the wear and tear, from inside to out is noticeable. Service was friendly at self-checkout. They were helpful in directing traffic and with any assistance needed when the self checkout gave you the normal attitude. There were no employees on the floor, so service in the aisles was lacking, but in my case was not needed. This location does offer the Kroger gas station, but it is situated across the street, making it a standalone gas station of sorts. Overall, solid Kroger location that I would happily visit again when in the immediate area.

My husband and I just shopped there and because we are entertaining and then getting ready to go on…read morea long sailboat trip tomorrow where we do not know what facilities will be available to us, we took advantage of the sales they had on beer and wine. As we were going through the checkout lane, the cashier who is in a wheelchair, commented, "wow! That's a lot of wine!" I thought I surely had misheard her because I didn't think anyone would be that rude. However, a little while later, I asked my husband about it, and he assured me that, "oh yes, you heard her correctly!". Had I realized that, at the time, I would've addressed it directly to her, wheelchair or not. She has absolutely no idea the circumstances under which we bought those. Apparently, she thinks we are going to drink it all tonight. Cashiers have absolutely no business commenting on what someone is buying because they don't know the circumstances. Kroger needs to train their cashiers to keep their mouths shut!

I do not understand how Kroger has let this location go so far down the drain. Starting when you…read morepull into the parking lot you see trash and litter. Walking into the store are employees sitting to the right of the store smoking. The cart Coral has trash all over the store along with trash in the carts. Once in the store you notice that the floors look like they haven't been cleaned in ages. The selection of goods is just sad. The produce department is a laughing joke. Service during checkout is ridiculously slow. The busiest time of the day had two lanes opened. I live five minutes away from the store and I choose to drive to the Kroger in Smyrna which is an extra 10 miles away. Kroger either needs to do something with this store or completely shut it down. I believe it is a health risk at this point.

This Kroger has stepped it up with new Management sense most of these last reviews, I worked here 3…read moreyears ago and quit on the spot due to uncleanliness.... I currently work here again for a couple of months now and the new Management is soo much better. I encourage anyone to try us again:)... find me at a register with a smile and fast check out

I had a terrible experience with Tia in customer service today. I would like a manager to email me…read moreif possible. Tia had a terrible attitude and she disrespected me and my daughters . I have never had an issue at this Walmart until today. I was told by Jensen that Tia is a new hire and may need additional training . I would like a Walmart team lead to contact me So I can file a formal complaint against Tia (greeter at the Pharmacy side of the store). She has a horrible attitude and she was terrible to us today. Heartbreaking experience . She is going to ruin their ratings if she remains at that door. Please consider having her apologize for her wrongdoings

Hey Walmart! Instead of having 4 of your employees standing at the doors checking receipts because…read moreyou force us to scan our own groceries, how about you put those people on registers so they can actually earn their pay. I just had a girl stop me this morning to "check my receipt," because I had a few items that wouldn't fit in a bag. She gave it a quick glance and said I was good. Here's the issue, once I've paid for my groceries, they're my property. Quit asking to see customers receipts because you don't want to put people on registers.

Sometimes I just have to go looking for something that reminds me of home. And nine times out of…read moreten I have to hit the outskirts of town. This family grocer may appear "gross" to some, but I say it's homey. It reminds me of the local grocer from my hometown, but with reasonable prices. They have a train set that circles the ceiling, and I don't care how old you are, that is neat.

The store is dirty. You have to watch because they say an item is 4 for 10 but when you check out…read moreyou pay full price for each item. Don't get me started on the delivery since they switched to insta cart. It really is awful...every single time. I quit having delivery.

Although I rarely shop at Kroger, I do pick up a prescription from this location every month. The…read morePharmacy has some of the most helpful and kind employees. I also like how I can order my prescription using the mobile app and receive a text when my order is ready. Never have to wait when I arrive for pick up.

The deli is top notch! The store is always clean and has adequate check out personnel. They are…read morealways friendly and anxious to help you!

In town visiting family and decided to stop in this location to pick up some Wednesday Discount…read moresushi. This location is on a pretty busy affair and shares a parking lot with several other businesses of fast food restaurants making it a bit hectic to pull in. But once you're in there, it's the same old familiar Publix, as always. This location really did a great job on making sure the sushi selection was fresh, promotionally priced, and ready to go. I grabbed about three packs, walked across the store for a couple of other items and was out within five minutes. Publix best quality might be. It's consistency and this is another example.

I am a huge fan of Publix but they dropped the ball today. I went in on a Saturday afternoon and…read morethere was only one lane open with a long line. I went to Customer Service, where three employees were in a conversation, and reported the situation to them. I was told that they were waiting on a person to arrive. No apology, no effort to correct the situation, just a lame excuse while from my spot I could see 5 employees. This location needs better management.

They've expanded their deli selection, and their subs are unbeatable--far fresher than Subway. The…read morestaff is friendlier than the competition, and their excellent fruit selection, along with the added refrigerator space, makes the store easier to navigate. I highly recommend their Sushi Wednesday, and without a doubt, they have the best desserts around!

Enjoyed a few hours at the Amish country market at the Feedmill in Nolensville ' the old style…read moreambience and fresh Amish Food. Had a quick sandwich from the cafe ' inside the feed-mill ' tried the buggy wheel and the famous chicken salad with cranberries both freshly made and full of flavor . Met up with the owner ( know as " the Feed-mill guy " . ) great conversation which lead to a quick appearance on his media post . If you're in the area or just passing through a stop at the Amish country market at the Feed-mill is worth the stop. Also, don't forget to go outback and enjoy the mill creek ' home to the federal protected Tennessee crawfish. And don't leave without a bag of this * Walnut Creek Peanut crunch pop-corn , maybe get 2 !!

Great products! I love their fresh produce and delicious breads!!! Everyone there is friendly and…read morehelpful.