My visit on February 15, 2026 was overshadowed by an interaction with Michele, who appeared to be…read moreacting in a managerial role. A customer had approximately 45+ items in the clearly marked "10 items or less" express lane. When I politely pointed this out, Michele did not attempt to resolve the situation or enforce store policy. Instead, she repeatedly dismissed me with "that's enough" and "it's okay," spoke about me to others while I was standing there, and when I asked her to repeat the comment she replied, "I wasn't talking to you." Rather than de-escalating, Michele's tone and behavior escalated the situation and created a hostile, uncomfortable experience. This is not the level of professionalism or customer service expected from someone in a leadership position. Very disappointing interaction. I have also contacted corporate regarding this incident and am waiting for follow-up.

I recently became aware of a new employee working the registers, service desk and self check. The…read morelady has a tendency to walk around with her smart phone in her hand and checking it continually. By doing so I noticed that she is not giving customers necessary attention and when she does she just turns and walks away. I am unaccustomed to this at Publix. The employees generally greets one with a smile and is friendly and pleasant. This person does none of those. She seems a bit gruff. I hope this is not a new trend at this store. If I wanted to be treated that way I'd just go across the street.

So thankful for the deli preparing two delicious deli trays for me. I can appreciate the large…read moreselection/variety of deli meats to choose from. I was feeding about 30 high school students. The service they provided made my life easier. I am thankful they place the tomatoes on the side for me to prevent the sandwiches from getting too soggy. Also, thanks for the side of pickles. The kiddos scarfed the sandwiches without skipping a beat. Nothing went to waste. This Publix on Presidents Pl is always well staffed and has such helpful friendly employees. The store is also genuinely clean. I will definitely be back next week as I have them prepare a second round of sandwiches for my next large gathering.

The service is always spot on. Never have to stand in line very long if at all. The store is always…read moreclean and very organized and I love visiting the clearance aisle to see what treasures I can find. Bogo's are awesome. The deli is also very tempting and smells great. The sub sandwiches and fried chicken. Are hard to beat.

This Kroger, which sits at the corner of McGavock and Lebanon Pike, is your standard Kroger…read morelocation, but packaged in a smaller, more compact size. Easiest described as a combination of city center and suburb locations. While the layout is smaller, they still have a great selection of all the goods I am accustomed to. I mean, you can tell they have less variety or certain items, but there was nothing completely missing for me. The store is clean, but needs some TLC conditionally. This is an older location, so the wear and tear, from inside to out is noticeable. Service was friendly at self-checkout. They were helpful in directing traffic and with any assistance needed when the self checkout gave you the normal attitude. There were no employees on the floor, so service in the aisles was lacking, but in my case was not needed. This location does offer the Kroger gas station, but it is situated across the street, making it a standalone gas station of sorts. Overall, solid Kroger location that I would happily visit again when in the immediate area.

This Kroger really need help with its inside appearance... I am so happy that I didn't need to…read morereally shop for anything cause they wouldn't have had it. Kind service at self check out but this store doesn't even look like the same brand supermarket compared to the Kroger on Gallatin... wow, please managers if you are tired pass the torch!!! Stop making America fail! These are big brand companies and if we keep loosing due to laziness well loss we will suffer!! Give ppl an incentive to spend their hard earned money on your over priced products!! Do better working class Americans deserve better than this!!! Ppl coming off their jobs on a Wednesday to an empty depressed looking store... ppl are not gonna tolerate slobs, I know I won't!

Recently moved into the area and was in need for some groceries to stock up my new place. I used…read moreyelp to find nearby places and stumbled upon this Kroger. I had completely forgotten that the Kroger store brand is nation wide and I was already a member of the rewards program from my last store. It gave me a sense of calm as I was able to walk into the store and recognize it as being the same as my previous store. This made navigating the store much easier and I instantly felt at home. I was able to get everything on my list (and more). The staff is super friendly. The store was clean and easy to get around with a cart. I will be marking this down as my go to store from now on.

I mainly shop overnight and there's an Asian lady there who is an absolute doll. Very personable…read moreand willing to help. Never had any issue and will continue to shop here.

I do not understand how Kroger has let this location go so far down the drain. Starting when you…read morepull into the parking lot you see trash and litter. Walking into the store are employees sitting to the right of the store smoking. The cart Coral has trash all over the store along with trash in the carts. Once in the store you notice that the floors look like they haven't been cleaned in ages. The selection of goods is just sad. The produce department is a laughing joke. Service during checkout is ridiculously slow. The busiest time of the day had two lanes opened. I live five minutes away from the store and I choose to drive to the Kroger in Smyrna which is an extra 10 miles away. Kroger either needs to do something with this store or completely shut it down. I believe it is a health risk at this point.

This Kroger has stepped it up with new Management sense most of these last reviews, I worked here 3…read moreyears ago and quit on the spot due to uncleanliness.... I currently work here again for a couple of months now and the new Management is soo much better. I encourage anyone to try us again:)... find me at a register with a smile and fast check out

Sometimes I just have to go looking for something that reminds me of home. And nine times out of…read moreten I have to hit the outskirts of town. This family grocer may appear "gross" to some, but I say it's homey. It reminds me of the local grocer from my hometown, but with reasonable prices. They have a train set that circles the ceiling, and I don't care how old you are, that is neat.

This review is for the Kroger gas station…read more Came here at the end of November to fill up the gas tank. Even though a lot of customers were getting gas, waiting for a pump didn't take long because there are many gas pumps at this Kroger gas station. It looked like all of the gas pumps were working. The gas stations is relatively clean. I noticed that this gas station has the most outdoor vending machines and refrigerators that I've ever seen.

The store is dirty. You have to watch because they say an item is 4 for 10 but when you check out…read moreyou pay full price for each item. Don't get me started on the delivery since they switched to insta cart. It really is awful...every single time. I quit having delivery.

Publix has become the leading name in the supermarket field here in the southeast. Once you…read moreexperience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars.

Solid Publix located in Donelson right Lebanon Pike not too far from Briley Parkway. While I do not…read morelive in Donelson, I do venture out that way on occasion, with the latest reason being coming back home from the airport. What is great after an airport run? Pub Subs, you are correct! While I have walked this store a few times to pick up random items on occasion, my main purpose for stopping has been pub subs. The line is always expected, busy, but the staff are always very friendly and helpful. Sandwiches are always made with precision and care, and are always extra tasty! Cashiers and other staff are always friendly as well. Overall, great Publix that I will surely be back to many times!

They've expanded their deli selection, and their subs are unbeatable--far fresher than Subway. The…read morestaff is friendlier than the competition, and their excellent fruit selection, along with the added refrigerator space, makes the store easier to navigate. I highly recommend their Sushi Wednesday, and without a doubt, they have the best desserts around!

Three and a half hour after delivery I still have not heard back from Publix delivery or Instacart…read more I gave a 15% tip hoping that the person putting my order together at least would glance at the fresh items before bagging them but... obviously nope. I was hoping Publix would get back to me and offer some non moldy strawberries, but nothing. I have been in the app and on the website looking for an easy way to get in contact with them but it's set up to send you around and around. When sending my 2star review minutes after delivery I got a message they would get in contact with me but so far no call and no email. Just FYI, don't order anything you really need! Unless you are willing to go to the store and fix your order. But I guess you don't or can't and that's the reason you used them in the first place. Better stick with Amazone and Whole Foods I guess. Oh! Also, you buy things for $134 but they charge your card for $150 for a week...? What am I ? Publix bank??

Enjoyed a few hours at the Amish country market at the Feedmill in Nolensville ' the old style…read moreambience and fresh Amish Food. Had a quick sandwich from the cafe ' inside the feed-mill ' tried the buggy wheel and the famous chicken salad with cranberries both freshly made and full of flavor . Met up with the owner ( know as " the Feed-mill guy " . ) great conversation which lead to a quick appearance on his media post . If you're in the area or just passing through a stop at the Amish country market at the Feed-mill is worth the stop. Also, don't forget to go outback and enjoy the mill creek ' home to the federal protected Tennessee crawfish. And don't leave without a bag of this * Walnut Creek Peanut crunch pop-corn , maybe get 2 !!

Great selection of goodies! Very friendly staff. We stopped in before a roadtrip to Lynchburg for…read moresnacks! Definitely worth a stop on your drive!