Always helpful and I can buy one screw, bolt, nut.......without spending $20. on a box of assorted…read moreones. They also give good advice to folks who aren't handymen.

I used to shop this store often and it has always been a little more expensive than the big box…read morestores, but since it was local and helpful I bit the bullet. Until today. I had asked for a tote that was on sale and when I brought it to the front was told it wasn't. I brought the add in from my car and the young gentleman walked me back to see if they had the right size as he stated this was a 12 gallon and not the ones listed on sale (15 and 24 gallon m I believe). Mind you we are talking about a $3 discount. No more of the right size. No problem. I'll use my coupon. Nope. The pumpkins you are buying (no marking of sale ANYWHERE on those) come up when rung up with an "s" - so no coupons allowed. Again - not big money here, but the tone and level of condescension that was shown was just appalling. I turned from him and walked out of the store leaving my items at checkout by the front door. Then it got crazy. The older lady PROCEEDED TO FOLLOW ME OUT THE FRONT DOOR and berate me about coupons having restrictions and was I going to buy it or not. I was shocked. Absolutely shocked. I told her to stop yelling at me and talk to the gentleman. I've never seen anything like this at this ACE, but after today I would highly recommend driving the extra distance to Hermitage rather than risk the berating of the angry clerk and condescending gentlemen. The saddest part is - it was all over $3 when I was going to spend $25 Customer service is dead, friends. And they wonder why ACE's in general have trouble staying open.

Thrilled Northern Tool had the electric jack I was needing at a competitive price. Ordered it to…read morebe delivered to the store as the deliver time was a little longer than others, but that was the shorter delivery time. - ordered on July 6th estimated date to arrive 07/13 - 07/22, but figured it would be worth it. Looked online, they don't offer the option to check the status of your order...Just shows the same info. you see when you first ordered - estimated delivery. Not "shipped, in transit, will arrive" info. I called the store and they said you have to check with the online store. Tried to use the chat option, but due to Covid, they aren't offering that assistance. Plus their you get to call the customer service and be on hold for 19 minutes, only to hear, it is in transit. When I asked, what does that mean...a week more, 2 weeks, etc.? Not going to mess with this vendor in the future.

I absolutely love this store! They have a great selection of tools and you just can't beat the…read moreprices. On the times where I have needed help finding something, the employees have always been extremely helpful and don't just tell you "look on aisle 5" - they either take you to the item or get one for you. Another great thing about this store is if they don't carry an item in store, you can order it online and have it shipped to the store for free. I've done this before and you just walk in, give them your info and in a minute or two, you've got your item!

This Kirkland's is situated in the 100 Oaks plaza that features other national retailers, as well…read moreas Vanderbilt Health. The store is your standard Kirkland's location with floor to ceiling and wall to wall home decor. The store is well organized, but honestly it is a bit overwhelming...They usually have decent sales, so we left with a new set of throw pillows, along with table top plant/candle stands. We ended up returning the pillows, as once we got them home, we no longer liked them as much. The process of returning was simple and hassle-free. Service is good once you are at the register, and pretty non-existent up to that point. Given it's location in this large shared plaza, parking is a breeze and more than plentiful. Overall, solid Kirkland's location that we are happy to swing by when in the area.

Gotta love a good Kirkland's visit, even more when there is a store wide sale - today they had…read moreitems marked down from 30% all the way up to 75% off and was able to use my 20% off birthday coupon!! I found some great candles, a throw pillow, and a few gift items. The staff is always incredibly kind. I learned today that Kirkland's has been acquired by Bed, Bath & Beyond and will be renovating all their stores to add more of those products, I hope Kirkland's continues to thrive!

Got exactly what rented (had delivered) and the price was very good. Service was what would have…read morebeen expected.

Great place with friendly knowledgable people. If you need hardware or equipment to rent, or even…read moreneed your oqn equipment fixed, i highly reccomend this pillar of the community.

Scott, he is the most trusted person I just discovered today at the Spring Hill shop…read more His approach to service and knowledge of products is on top.

What a joke. We had to paint some places in our house after being in our home for a little over a…read moreyear (kids will be kids) and forgetting that we had a 5 gal bucket of wall paint left over we bought a gallon for touch ups. As soon as we put it on, we knew something was wrong. Called you guys back and the excuse we got was the builder used 3 different types of grey to in the house. Ok, fine give us a gallon of the grey that's closest to the one we just bought. Got home, again not even close. Wife reminds me that the builder left us some kind of paint. Check it out, and it looks like it's the same color of our walls AND it came from the same store! We start painting and it worked perfectly. We take our two worthless gallons of paint back to you and you give us every excuse from temperature of the house to you just recalibrated you're tinting computers. Serious customer service failure. Will not come back, EVER! Home Depot FTW since they at least try to make it right.

The last of the real hardware stores. thank god for Hillsboro Hardware. need solid advice on a tool…read moreor project? yep. need an old chandelier re-wired? yep. enjoy interacting with people who have a job they know about? yep. go get lost in the endles, stupefying, condescending LED labyrinth of Home Depot or get back to reality. welcome home.

Best place for hardware! Helpful knowledgeable staff. You can save so much time compared to going…read moreto a big store.

This place is FANTASTIC for getting gently used items to furnish your house/apartment on a budget!…read more Great selection of lamps, rugs, sofa's, bedroom sets, dining sets, coffee and end tables, home decor. Honestly, it's my go-to and first stop when I need ANY home furnishings! DEFINITELY worth the stop! Very good prices, modern styles and openly displayed in their showroom. You can always ask, too, because they may have more inventory in the back. They do have an online store for browsing. I'd recommend this place for anyone looking for a great find!

The professional and courteous service I have received in the past year has made me share the…read moreinformation about the store with friends, and professional business associates sincerely, Ethel DuBois, Antioch, TN

This place is the best kept secret that needs to get out! Gorgeous, quality furniture and a great…read morefamily business. Seriously the nicest people you will ever meet. I wish I could decorate my entire home with their merchandise. Just look at the photos, you will see what is currently hot in the design world; some of their pieces are very similar to Restoration Hardware's look for a fraction of the $$$. They have an incredible selection of tasteful decor. Cathedral mirrors, distressed wooden lanterns, literally everything you need to make your home look like a model home. We have visited twice and purchased a large cabinet for our home. I can't wait to go back to buy decorative accessories. I will tell all of my friends to come visit this place!

Hidden Gem! Tell your friends. Local family doing big things. Not your average furniture store…read more Super friendly and will answer all your questions. Tape measures and paper provided. I love the rooms that are set up to try and help you envision what it will look like at home vs a warehouse. It is a warehouse so if it's cold throw on an extra layer on. They get trucks of new items often and I can see why - it is a great quality priced to sell!