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    Crosslin Building Supply

    3.0 (4 reviews)
    Open 7:00 am - 4:00 pm

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    Summertown Metals

    Summertown Metals

    2.2
    (26 reviews)

    Derek Stoll has been one of the most genuine, honest, and responsive people we've worked with…read morethroughout our home-building process. No matter how busy things get, he always takes the time to answer our questions, keep us updated, and make sure everything is handled the right way. Building a home can be stressful, especially with the countless questions that come along with it, but Derek has never once made us feel like a burden. His professionalism, communication, and character truly reflect the level of customer service you receive with Summertown Metals. We've been so impressed with the experience that once our home is finished, we fully plan on using them again to build our shop as well. Could not recommend Derek and the Summertown team enough!

    Summertown Barndo build. All installed wrong color roof. Wrong color wainscoting. Wrong color…read morefloor. Bug infestation a week after moving in....called customer service redirected my call to warranty dept. Warranty dept said we have a lot of bugs in Tennessee....well hey, there is great quote. I have lived in TN more than 20 yrs. , owned 4 different houses....the Summertown Barndo build is the very first house I have owned which had bug infestation issues. Stink bugs in almost every light dome (about 30 of them in my house), each had to be removed by hand on a 12 ft ladder and cleaned. I work as a nurse (since 2004) and have heard and read about several patients falling from ladders. Before my Barndo build started I was contacted and assigned to 4 different building supervisors -- I did hear the one who oversaw my build is no longer there. The contract at Summertown is basically after move in they are hardly responsible for anything in the first yr. warranty. They offer "arbitration" in said contract I signed....I have asked about arbitration to receive a "we don't need arbitration" or no reply at all. My wrong floor color and wainscoting was corrected by Summertown. These guys are lock step in the wrong direction of what's good and has integrity. I was asked twice for more money after I had already signed my mortgage contract -- as if they were pan handling of things not mentioned until after I was close to moving date. It used to be here in TN and man's word was his bond. My building supervisor at the time told me everything could be corrected after I move in. The warranty dept. said no even to a light fixture installed by their hires (has no purpose), I kindly asked STM to remove it after I moved in, they said it's not our responsibility.

    J & J Building Products

    J & J Building Products

    1.0
    (2 reviews)

    If you're looking for a company that wants return customers and referrals, this is NOT the one to…read moredo business with! We had difficulty placing our order (apparently they don't always bother to keep their office hours - except as it applies to closing time, they're spot on at closing time if they opened when they were supposed to be). They had our order for well over a week, but never bothered to contact us to let us know and when we attempted to arrange the pickup, were unwilling to work with us on the time (they close promptly at 4:00pm and will not stay even five minutes over). For a family business, they certainly aren't customer service oriented. Overall, we got the impression that they were not interested in having our business, at this point I have grave concerns regarding the quality of the roofing we purchased since they obviously do not care at all about customer satisfaction, but we'll have to hope for the best. I would strongly advise against doing business with this company if you desire good customer service - at best, their customer service is severely lacking! Communication skills are near zero, when I called to find out their hours, the man who answered was barely civil. We did business with them because we want to support local businesses instead of big chain stores, we will not do business with this company again and will opt for the chain store instead - I cringe to think of the impending nightmare if something goes wrong and we have to employ the warranty.

    J&J is a rep for Carolina Carports. These people will not honor warranties. The craftsmanship of…read morethere work ls not good. Carolina Carports are not registered with the Better Business Bureau. J&J nor Carolina Carports deserve 1 star.

    Crosslin Building Supply - buildingsupplies - Updated August 2026

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