Floorz installed my hardwoods 10 years ago. At the time I just wasn't strong enough to object to…read morewhat they did. They didn't bring the hardwoods to the house to acclimate, so they cupped. They stained it to match the cabinets, after I told the installer I wanted dark floors. They never finished grouting the bathroom floor and took the grout so I couldn't finish it. As the years have gone by, I've realized they only put one coat of poly in the floor, not two. I've been disappointed for years. Today, I found the original receipt and they sold me 1131 sf of flooring with a note that there is 5% for waste. The problem is, the new contractor who measured says there is only 800sf downstairs. That's 331 sf extra that I never got. It's almost $1000 over what I should have been charged! This whole thing was a scam from the start!

I've just got about six carpet quotes for a rental home and not only was this company the lowest…read morebut also the fastest to install by far for both aspects and Alex was amazing to deal with I highly recommend this company.

Update- CarperDen Interiors did their best to rectify the situation. Ashley was great to work with.read more

Absolute best experience!!!! I would hire again in a heartbeat! We had a quote the night after…read moreour representative measured, and the crew who show up was kind, efficient and hard working! They showed up on time (actually 15 minutes early and called to let me know they were on their way and happy to wait). They were done in a matter of a few hours with four bedrooms and a bonus room. I wish I had this crew for every project!!!!

It seems they don't take phone calls, let several VMs, and received message that they are too busy…read moreto schedule an appointment? Sad customer service!!!

We really enjoyed working with a company owned by ladies and veterans. Kathy was great to work…read morewith. The carpet is awesome. Just what we wanted.

I hired them to stretch the upstairs carpeting. They did a fantastic job--great quality--for a…read morereasonable price. They were very nice to work with and when I get new carpeting or hardwood flooring I will definitely go with them!

Project: Repair a slope in my shower. Would need a Tile Guy to do this…read more Put this out on yelp and this company reached out and said they could do this project. David came out, looked at my shower, (seriously, just looked at the shower and threw out a number and said he could do it the next week for xxx amount) and he was done. I asked for a written estimate detailing what steps would be taken since he couldn't tell me when he was at my home. He obviously was just the salesman and didn't know anything about this project. Other bids I received said that it would take a good week to repair and he said two days, which I found odd. Anyway, he called me the next day asking me if he could put me down for the next week to get his guys scheduled. Told him I was waiting for the detailed estimate-not detailed with $$, detailed as in the steps taken to repair. I never heard from him again. Ghosted. He wasted my time and made the company look really bad. He over promised and under delivered. It is a real shame as I have a lot of high profile clientele that I was going to give referral to had the project come out well. Now it will be the opposite. All he had to do is be honest and tell me he was incorrect and it couldn't be done. I felt as if I was being pushed into signing on the dotted line without knowing what I was signing. Once he knew he couldn't pull a fast one over me, he ghosted me. Not a good look for their business.

We hired Dalton's Carpet Outlet for carpet installation and had a very disappointing experience…read morefrom start to finish. Communication was poor throughout the project. Scheduling was disorganized, with multiple changes and reschedules that caused unnecessary disruption to our home and family routine. When you are replacing flooring, timing matters -- and we did not feel that our time was respected. The initial installation required correction, which added further inconvenience. After issues were addressed and a balance adjustment was agreed upon, Cy contacted my wife directly requesting additional personal payment through Zelle/Venmo. This was completely inappropriate and unprofessional. Payment matters should go through proper company channels -- not personal payment apps. Overall, we did not feel that the level of care, professionalism, or customer consideration matched what we paid for. We expect contractors to communicate clearly, honor scheduling commitments, stand behind their work properly, and handle disputes professionally. Unfortunately, that was not our experience.

From the owner: Welcome to Daltons Carpet Outlet showroom, where you'll find a wide range of flooring for your home…read moreor office at unbeatable prices. Our Showroom has over 200 samples to choose from and we are able to provide a fast turnaround and installation when you purchase our stocked items. With over 50 products in stock just minutes away from our warehouse, we have everything you need to transform your space right NOW!! Whether you're looking for plush carpets for your bedroom, durable hardwood for your home, LVP, tile, or anything in between, we have the perfect product to suit your needs. At our carpet showroom, we pride ourselves on providing excellent customer service and a stress-free shopping experience. Our knowledgeable staff will guide you through the process of selecting the perfect floor for your space and help you make an informed decision. So why wait? Visit our showroom today and discover the wide range of flooring options we have in stock. You won't find better prices or a better selection anywhere else!

The experience of changing our carpet to hardwood started out positive and took a turn to…read moredisappointment. We chose to have another company come in and repair/redo the color and address any poor workmanship.

We found ourselves in a bit of a conundrum recently. We had two short, non-load-bearing walls…read moreremoved in a room that had engineered wood flooring glued onto a concrete slab. Issue # 1: Remove old floor and replace with new strips in a pattern that smoothly fills in the spaces where the old floor was removed Issue # 2: Match the size, color, and grain of the old flooring with new replacement strips A representative (Clayton) came to our home to measure and give us an estimate. He invited us to visit the store to look at samples. The number of samples we found in the store were a bit daunting at first. But a helpful sales representative there guided us through a selection process (limited by the few samples that might fit and match in color.) She gave us several samples to bring home. Finally deciding on a match, we returned to the store to place our order. Unfortunately, we had to order an entire box, even though we'd be using less than a quarter of that amount. When the installers came, they tore out the old floor, then discovered that the wood that was sent did not match our color! Arrrgggh. (But thank goodness they suggested we return to the store to straighten it out. Which we did.) The floor was installed in about half a day and we were extremely pleased with the efficiency and courtesy of the installation crew. Eric, Project Manager came to do a final inspection, repaired one or two minor glue gaps...and we were done. Overall, we were very pleased with the service (save for the initial mistaken wood color). And, as you can see by the photos I've posted, they did a great job interlacing (weaving) in the new with the old.

Beautiful floors and carpets! These guys were on time, on budget and great to deal with. I highly…read morerecommend them for anyone looking for a beautiful new sparkle on your floors

These guys are great, I ordered wall to wall carpeting 3 years ago. There was a problem with the…read morecarpeting in my master bedroom, well these guys came in and ripped it all out and installed new, free of charge, good luck trying to get service like that from Home Depot. Now my puppy chewed a hole in the carpet and they are willing to come out and fix that. You can't do better than that. Thank you Clint and company at Moores Floor Covering!