I can't say enough about what a pleasure it was to work with Laura and Rick at McGraft Floor &…read moreDesign. They just installed a wood floor in our primary bedroom. The install involved a drawn out insurance claim with several subtleties twist and turns and back and forth. They hung in there with us and worked splendidly with the agency. They helped walk us through it all with ease, patience and professionalism. We felt listened to (like good family members) and felt we had a true advocate. We are so pleased with the install as it has transformed the bedroom. Also a very special mention to Dennis who was the project lead and a true craftsman. This is our third floor install with McGrath and my wife and I highly recommend them if your looking for that personalized touch, quality craftsmanship and total professionalism.

Great products and exceptional service. Designers are knowledgeable and everyone is very friendly.read more

I couldn't sleep for two days before I was to have our carpet replaced with laminate because we…read morehave had so many disappointments with workmen. Having Neal Flooring was a breath of fresh air. Fantastic workmanship, clean, fast and a spectacular job done. We are so happy. Neighbors have seen the work and everyone agrees that the work looks great, done with a fair price and done in one day. I would totally recommend these guys. Many thanks to them for a job well done.

Hiller Plumbing flooded my dining room due to a plumbing error. They agreed to repair the damage…read more They used Henry for repairing the wood flooring. Henry was very responsive and skilled with the repair. He was able to match the color of the wood. The repair is not noticeable. He went up and beyond to also repair some other areas for no additional charge. I will be using him when it comes time to refinish the entire flooring. I highly recommend Henry.

They were miracle workers honestly. I bought a 90 year old home in Old Hickory as a first time home…read moreowner. The living room was covered in old carpet. When I ripped out the carpet, the original pine floors were there but they were in HORRIBLE shape. They were covered in paint stains, mismatching wood stains, and had areas of thick glue where the previous owners had installed overlay. I called up Fabulous Floors, spoke with Matt, got a fair quote, and scheduled for members of his team to come out to the house. They did a really excellent job, my floors are stunning. I am still amazed at how they were able to turn my beat up old floors into something beautiful. I highly recommend this business!

We purchased a home in Franklin basically long distance. We were still living in California, so all…read moreof the contact with FFN was on the phone, text and FaceTime. The job entailed refinishing about 1500 square feet of existing oak flooring and also adding an area of about 250 square feet. My conversation with Matthew on the phone led to a quotation and recommendation on purchasing the additional wood necessary for the job. Together we coordinated getting the install team onsite the day after we closed escrow on the home. Today, we finally completed our move out of California and made a bee-line for our new home. I cannot tell you how pleased we were with the completed project. The floors are fantastic and stunning, as well as the finish work on the new install (which matches perfectly as well). My wife and I couldn't be more pleased and I can honestly say that I would recommend them to anyone looking for a great job, executed on time at a fair price.

Quite possibly worst experience I could have had. I used this company to install vinyl plank…read moreflooring and tile floor in my bathroom. DO NOT use this company, unless you want to deal with them coming back 3 or 4 times before the job is done somewhat professionally. They just do a bad job, make a mess, and don't apologize for anything. Let me list a few of the problems. For the tile floor: 1. They installed the tile very crooked and with tons of gaps in the grout. 2. They had to come back, completely tear up the floor, and install it again. 3. They left a huge mess, grout footprints on my new vinyl flooring that wouldn't come out. For the vinyl floors: 1. They installed it so I couldn't easily open and close the front door. 2. There was a gap in the floor by the front door, and their "fix" was to put caulk in it. 3. They installed the baseboards that had chips in it and need to be replaced. 4. They left a mess... gum on the counter, trash on the couch, white residue everywhere, scuffs on the floor, dirty sink, dirty stove.

I had my old hardwoods taken up and replaced with Floorville. These guys are fast, professional,…read moreand the best price by far. They even picked up my flooring at the store and delivered them at no charge. Milton answered all my questions and did not leave until I was 100% satisfied. Thanks again, and keep up the great work!

We were buying a home and needed new flooring we didn't have a lot of time so we put a request in…read moreand got 3 companies to come out give us a quote and ordered from 1 carpet they installed the same week we ordered the other two companies was 3 weeks out Were really glad the installation went really good took only a day for the whole house and saved over 20 % on our flooring Definitely would use them again

**WARNING** John, the owner, will take your money, not keep his promises, send non-expert workers…read morewho don't speak any English to do a half-ass job, and ignore your texts or calls asking to fix the multiple cracks left in your vinyl flooring. HE BLOCKED MY NUMBER instead of making it right. I paid for a job that was supposed to be completed in 1-2 days. John and one helper showed up 4 hours late the first day, worked for 2 hours, and disappeared for a few days. When they removed my carpet, they threw it on my front lawn (all 500+ sqft of it!), left my house filthy, and disappeared again for a few days. Then John BLOCKED my number. The trim job was done half-ass, as well, with multiple cracks and non-secured pieces. Their solutions was to caulk the huge gaps in the trim. They fixed a few cracks in the vinyl, but there are MANY left unfixed. I am pleased with the quality of the waterproof vinyl itself and the price. However, the frustration of being ignored mid-job and refusing to make it right was not worth it. His workers called me saying that John didn't pay them. I have since tried to text and call to see if they'll fix the cracks. I am being ignored. So, I have invested in some nice rugs to hide the cracks.

I cannot say enough good things about this company. Building a house is stressful but Jeremi and…read morethe staff with Real Wood Floors made the flooring part a breeze. They supplied numerous samples, were extremely responsive and made the whole experience a pleasure. It is obvious they are proud of their products and want to make sure the customer is happy along the way. We are in love with our floors!

So far so good! I'll keep you posted after install. Patrik, Brian and Cheyenne are fabulous. Look…read moreforward to working more with Patrik and the install.

My first encounter was with Cheyanna, who explained the different types of flooring and which ones…read morewere suited to the kitchen. My next interaction was with Miranda, who came out to measure the floor and become the point person. We initially misunderstood the time of installation, but when the installers came, they worked swiftly and professionally, and the Lead Installer approached me with a smile and apologized for the time change. I recommend the company because of their meticulous work and products. They offer a personal touch, which is something I treasure.

Elite Flooring Services is as elite as they come. After a botched floor installation from a…read moreprevious contractor, Josh and his crew came and saved our floors. They were able to deliver everything I personally asked for in fixing the floors as well as being highly professional, reliable, timely, efficient and precise. I highly recommend this company to anyone thinking about getting their floors done. And if you are like me and need your floors fixed, I couldn't have been happier trusting Elite Flooring Services with the job. Thanks guys!