Thrilled Northern Tool had the electric jack I was needing at a competitive price. Ordered it to…read morebe delivered to the store as the deliver time was a little longer than others, but that was the shorter delivery time. - ordered on July 6th estimated date to arrive 07/13 - 07/22, but figured it would be worth it. Looked online, they don't offer the option to check the status of your order...Just shows the same info. you see when you first ordered - estimated delivery. Not "shipped, in transit, will arrive" info. I called the store and they said you have to check with the online store. Tried to use the chat option, but due to Covid, they aren't offering that assistance. Plus their you get to call the customer service and be on hold for 19 minutes, only to hear, it is in transit. When I asked, what does that mean...a week more, 2 weeks, etc.? Not going to mess with this vendor in the future.

I brought my 29 CC Troybilt gas weed trimmer in for repair and service. It was initially explained…read morethat the choke was stuck and the air filter needed changing. I agreed to the repairs to the tune of $79.00. Weeks later, I retrieved my trimmer brought it home tried it out, only to realize the trimmer worked for 15-20 minutes before stopping. I then called NT & E and spoke to "Spencer" and he suggested I return the trimmer to be reassessed. A few days later, I get a call from associate "Spencer" and was informed that the trimmer needed a carburetor and would cost me an additional $45.00 because it appeared he misdiagnosed the problem. I refused his offer and due to initially poor quality of repair work along with poor customer service. I truly feel fleeced and taken advantage of, I'm currently out of $79.00 plus tax and still without a functioning weed trimmer. I went on Amazon and purchased a carburetor kit for $18.00 and will be attempting to repair myself. I will not be returning to this establishment for lawn equipment repair for this reason. I suggest you tread with caution.

I use B&C Hardware all the time. They are always helpful. For instance this morning I needed to…read morefind an electrician so I called B&C to see if they had an electrician or could recommend one. Glen answered the phone and was so helpful. He suggested I google for an electrician in Brentwood TN area. I am somewhat technologically challenged so he explained how I would go about it and even stayed on the phone with me while I googled. Needless to say, B&C Hardware is always my first "go to" for things like hardware needs and questions in Brentwood TN.

They have extremely helpful people who work there and a surprisingly large selection of the things…read moreyou need

Our contractor suggested a visit as we plan for a bathroom makeover - very happy with suggestion…read more The selection is vast, clean and easy to see. We were happy to make one stop to get all we needed. Our biggest compliment is for the customer service. Billend helped us from start to finish and did so with a smile. His quick advice for calculating what we needed, was happy to estimate cost to compare the design pieces I was considering and helped get us someone to pull off the top shelves. While I did not get her name, the lady at checkout was super sweet as well. Great job on staffing your store with helpful, nice people.

Go to the Cool Springs location…read more This location has staff that likes to play hide and seek, and even when you finally find them, they know nothing to help you. Selection is same in all stores, so truly I would recommend shopping online or another location if you truly need something.

After checking with several places to get another key made for a used car we just bought our…read morefriend, Annelise Werme, suggested we try Holden Hardware, so we did. He saved us lots of money. The Key was the same price as others, but others had another $200+ for some kind of programing or calibrating or something to the pickup before the key would work. Thank you Annelise and Holden's.

Great small town hardware store. They will go out of there way to help you and resoltyour needs or…read morewants

I popped into Bed Bath & Beyond to look for some new Christmas accents. I found battery operated '…read morelil Christmas Tree accents for my coffee table. They look great in my home and are very festive! The store was well merchandised but the merch was not plentiful. I was hoping there would be more (my husband is glad there was not ). I did walk around and look at different departments and noticed they have nice accent tables, rugs, & bathroom accessories. I would definitely go back when I am in the market for updating those items. Service was good. They left you alone to browse but were there when you needed them. 'Tis The Season for shopping so be sure to check them out soon!

My husband was flipping through the channels. I usually just tune him and the television out. I…read moredon't care about sports shows and I'd rather chew off my own arm than to watch his favorite news channel. But then I heard "the new Bed Bath & Beyond is opening in Nashville". Slam on the breaks. "Go back, go back", I yell to him from the kitchen. "Hurry up". Did I hear right? Oh my gosh! I did! BB&B is opening! In Nashville. Rejoice! It had to be divine intervention. We just happened to be driving to Nashville on grand opening day. I convinced my driver (ok, my husband) to leave early enough so we could stop on our way to the airport. It took us almost 3 hours to make the trek from Huntsville to Brentwood. We'll stop on our way home he promised. On the way home, our flight was delayed two hours. I swallowed my disappointment because I knew it was going to be 4 more, long weeks until I headed back up to Nashville. Finally, today was that day! We left extra early, I wasn't about to let construction traffic mess up another chance of going to what I once thought was my long lost favorite store. We made it. I nearly skipped into the store - quite a feat since I'm in a walking boot for a broken foot! I couldn't restrain myself - I gushed to the first employee that I ran into how truly excited I was. She looked at me like I had a third eye in the middle of my forehead. She obviously was well past the excitement that I felt this glorious day. I walked around the store, gently touching, lovingly touching the knick-knacks. The pillows. The pumpkin shaped candles. The cookware. But then that was it. My lip quivered a little when I realized that's all there was. The 50 shades of towels, the 29 types of bed pillows, the rows and rows of kitchen tools, even the 21 varieties of k-cups. Not there. No agonizing over vanilla latte or exotic chai. No 10 minutes of contemplating burgundy versus maroon. Barely any choices at all. Bed Bath and Beyond was now a mashup of a small Kirkland's and a tiny Home Goods store. I did find a toilet paper holder that I wanted. There was a big sign outside that said that they still accept Bed Bath and Beyond coupons. What they mean are those relics found under the car seat. Those with grease marks from stray French fries. The ones with the torn corners and blotches of things I'd rather not know about. What they don't mean is BB&B online coupons. The online BB&B is apparently not the same store. I left my find at the register, I just couldn't bring myself to buy something at Bed Bath & Beyond without a coupon. It was just ingrained in me. My skip was replaced by a little limp as I walked back to the car. I quietly buckle my seat belt, adjust my sunglasses and restart my Waze app. With a defeated, nearly inaudible voice, I ask, "where do you want to stop for lunch, babe?"

Definitely will not be doing business with tractor supply . We went in and asked if they had any…read moresalt for a driveway. All we got from the girl was an attitude. We've been sold out since past Tuesday. Would not have been so bad if we didn't get the attitude. Save time save aggravation we're purchasing from Amazon.

Wish I could provide 0 stars! VERY unethical business practices!! Sold my son in law a discounted…read more(end of season) push lawn mower. He asked if it was used. The guy said no, it's just been outside a bit and weathered hence the discount. When he brought it home, it did not work at all. He took it back within a week it was purchased and they refused to return or exchange it stating that IT WAS in fact used. The sticker and sign on the mower does NOT say used anywhere. He has all this documentation too. They actually said that this is not their problem. When he asked them if they would even cover the expense to fix it they said no can do. They sold damaged used goods knowing full well they would not accept a return. All my family lives here and they've always shopped here. Will absolutely NOT give them our business anymore. Completely unethica

Amazing Customer Service!!! My husband and I went to Ferguson to pick up a new toilet and found…read moreout the last one like what we needed had just been sold from this location. Our plumber was coming the following morning to replace the bad one. James, who was very helpful, found it for us at another location. But, that's when Chris jumped in to go above and beyond. He offered to pick up the toilet at another location and drop it at our house the next morning before 8am when the plumber was to arrive. And, he did exactly that! He arrived early the next morning and unloaded everything in our garage. Thank you so much Chris and James for your fantastic customer service! We will be back to Fergusons for our future plumbing needs.

Hvac counter is useless. Guy with long beard couldn't more useless or less friendly. Didn't want to…read moreuse Amazon but it's cheaper and i can get what I need in one day.

A really decent selection, especially for an outlet store!! We stopped in on Christmas eve right…read morebefore they closed and Lynette was fabulous, funny, and so helpful. My dad was tickled pink at the stuff she was saying. I loved that she was genuinely helpful with her recommendations and not just trying to sell the costliest items, and I also think she was just a real sweet person. We ended up buying a roasting pan, which was a fantastic discount ($210 instead of $315) , and a small 3.5qt dutch oven at 40% off. Those were holiday sales and won't last through the new year, but I'm glad we caught them anyway. I think in terms of the other stuff, it wasn't the craziest discounts ($2 off here, $3 off there type thing). But I do think that the stuff that has a deal active is usually a pretty hefty deal. Just keep in mind that they don't have all the colorways!

Paige was probably the rudest person I have ever met. She was super irritated from the moment I…read morewalked in the door. I even complemented her on her hair color (she didn't even respond or say thank you) hoping that would put her in a better mood (I really did like it) so I could ask the questions I needed to ask. Ultimately, I decided to come back later when someone else in a better mood could help me, and as I was walking out the door, she rolled her eyes. She was very cold and very bothered to have to answer my questions. I'm giving two stars because when I was in there last week to buy several pieces, the woman that helped me was incredibly kind and answered my questions with no problem. In fact, she talked me into buying two pieces that totaled over $600 that I had not planned to buy. I think your sales will be much better at this store if you can train Paige not to act like a drill sergeant when customers come in. This was a horrible experience.