Complete Home Hardware had my sizeable, complicated hardware order on my doorstep before another…read morelarge national company had even processed the identical order. I have never seen such remarkable service and this is my 7th home/kitchen remodel. And, I saved about $40 on the order. This company is sensational. I cannot recommend them highly enough.

Just purchased some door hardware from Complete Home Hardware. i had found it online elsewhere,…read morebut Christopher was super helpful in answering the many questions I had. It was a good thing I spoke with him because the info was mislabeled on another website and I would have bought the wrong product. I verified this too when I got my hardware from Chris on time and on budget! Fantastic company to work with. This is old school customer service done right, not the do it yourself, you should be happy we're letting you buy from us mentality. Top notch and great pricing!!

I use B&C Hardware all the time. They are always helpful. For instance this morning I needed to…read morefind an electrician so I called B&C to see if they had an electrician or could recommend one. Glen answered the phone and was so helpful. He suggested I google for an electrician in Brentwood TN area. I am somewhat technologically challenged so he explained how I would go about it and even stayed on the phone with me while I googled. Needless to say, B&C Hardware is always my first "go to" for things like hardware needs and questions in Brentwood TN.

They have extremely helpful people who work there and a surprisingly large selection of the things…read moreyou need

Ehhh, not my favorite Home Depot. I love Home Depot! I can get lost there for a few hours, easy…read more It's my Target. But this location is just lacking. Staff are hard to find, and when you do they aren't super helpful. Aisles seem to constantly be blocked and you can't easily access what you are looking for. Their garden section is pretty good, but the inside store, not so much. All in all, I'd happily drive 20-30 minutes to a different location... but that's just me.

This company is trash, I purchased a Dish Washer on 10/4 I was told it would be delivered on 10/21,…read morethey called at 3:00 pm it will not be delivered tomorrow, 10/23 we will fix it and make it right. 10/23 they show up 2 guys coming in calling me boss and man, and say you need a plumber, keep in mind I paid for delivery and installation, maybe they should have sent a plumber or, or I should of just went to Lowe's. edit: no need I have cancelled that order, cancelled my card and went to Lowe's down from your store and purchased the EXACT SAME product that will be delivered on 10/29. You guys dropped the ball about 4 times to many. Lowe's said the will send out a plumber or professional installer. How do you send someone to install something and they don't know how? Do you just toss appliances in box trucks in the morning and they put 2 random people in those trucks????? I'd love an answer? Also the link you sent doesn't work, that's PERFECT Home Depot standard!!!!!!

This Lowe's is located on Mallory Lane and anchors the plaza that features a few eateries including…read morePanda Express and Cava. For the most part, this is your standard Lowe's location. Our of the big box home improvement retailers, I am a Lowe's guy through and through for a few reasons. Pricing is the first, I seem to find better deals, especially clearance deals at Lowe's. Second is service, which tends to be decent at all the stores, this one included. My office is not far from here, so anytime I need to scoop something up for a project, I do so on the way home as I pass right by traveling down Mallory. My favorite section here is the grill section. I have gotten sooooo many grill items and accessories from this Lowe's. There is always something I forget or am interested in. This location is good on stocking as well. There has never been a time where what I was after was not on the shelf. They keep the store, inside and out, in good condition and clean. Overall, solid Lowe's location that comes in clutch when needed!

Nice Loews . They have a good garden selection but not the same merchandise I saw at another . They…read morehad some nice house plants . I picked up two different varieties of pothos plants .

So very rude! The people working here act like it's an inconvenience to have to speak to a…read morepotential customer and especially someone with the audacity to enter the building without an appointment! It's lighting and hardware for goodness sake! I guess if you aren't working with a builder and purchasing a house full of lighting they done have time for you. Pathetic.

I called for four weeks for a builder replacement item. If your calls get sent to "hardware" then…read moreyou might as well hang up. Four weeks of call-back promises is probably the worst of customer service. Even the mention of Ford Custom Homes had no leverage. Went from asking for assistance to offering to pick the hardware up if they would get it out of their warehouse for us, Nothing. Four weeks. Done. Graham's Lighting. Cool Springs Blvd. Franklin TN

We ordered a toilet from Home Depot for a home remodel and waited ... and waited ... and waited …read more.. for a month. They had promised to deliver the toilet in four days!! We tracked the order which was tantalizingly close to Nashville after a week, sitting on the outskirts of town in La Vergne for a few days. Why wasn't it moving? We probably should have driven down and swiped it. Because next, it traveled to Virginia to New Jersey to Dallas to Virginia again. It continued its cross-country adventure through various states before arriving at our house a month late, interfering significantly with our remodel schedule! After considering for years to switch to Home Depot's main competitor just 7,007 feet away, we finally had the last straw. After spending hundreds of thousands of dollars at this singular location for a decade's worth of remodels and being perpetually disappointed, the 2026 ice storm hit Nashville. Tenuously making our way over the ice and out of our neighborhood, we were thankful to find Home Depot opened with the rest of Cool Springs being a ghost town. We desperately needed a generator after losing power, and they were prepared with stacks of them by the front door along with space heaters and flashlights. We had a $500 generator rung up and asked the employee how to use it, being a style of generator we had never used before. This bear of a man his grumbled "Look it up in the Internet!" There were no other customers, there was no reason to rush us out of the store, everyone was desperate in the middle of an unparalleled power outage in Middle Tennessee, and the brusque attitude was completely uncalled for. Look it up on the Internet? HEY, DUMMY! We have no power, no heat, no hot water, no Internet, and no cell service. How do you recommend we "look it up" on the Internet. Needless to say, we shall never return.

Like the winds of time, change supposedly comes to everything. In the case of Home Depot, it's…read moresimply inconsistency from day today from week to week from year to year .... And some things don't change. Biggest frustration for me is to go online to see if an item might be in stock. Then jot down the aisle and bin number and go to the store only to find out that the information I wrote down was incorrect. My solution -- simply check the store app and map....Same issue there: every item was off by at least one aisle. And when I checked for with a staff member. (Who was polite & congenial).... He said "I don't know where they have that today you might check...so and so area." Problem? Uh... I had already checked there and it's not where he guessed it might be. Check out? Another pain in the neck headache. First machine would not accept my loyalty number, so clerk entered it manually. Then the machine refused three times to accept my payment. Again, clerk who has been there, 10 years, said "it's always like this." Plans? Not coming back here too soon.

The staff are very nice and helpful, and I prefer to support a local business; however, this store…read morenever has anything in stock. This has been going on since Covid. 1/4 of the shelves are bare. I needed several items that any hardware store should carry. Until they address their inventory issues, I will not be returning. Skip the wasted trip and drive to Home Depot. Items I wanted to pick up today, that were out of stock- Flag pole mounting bracket, outdoor water resistant receptacle cover (had 1 in stock, but wasn't the correct style), 3/4" copper union (had 1 in stock but I needed 2). After that I stopped looking for the other items and left.

Fantastic local hardware store that has the basics you need for home repairs. The staff is…read moreextremely friendly and knowledgeable. It is nice to be able to ask basic questions and have them happy to help and talk to you in words you can understand. I recommend this great local business.