When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

I wanted to applaud Hallie Hayes for outstanding customer service. He went above and beyond with a…read morechallenging order for my wife and I. The outcome was above all expectations. I am a repeat Ferguson customer, and Hallie is one of the reasons. I look forward to further business with Ferguson and Hallie. John Nisbet

A big shout out to Franklin Kitchen Center! We had their cabinets installed several years ago and…read moreover time and the house settling, two of our cabinets started to pull away from the wall. A quick call to them and Lee in their service dept set up a service call. Mike and Phil came out and, not only repaired the two that had pulled away, but worked on all of the other cabinets, so they would not do the same. They are truly the best! Thanks again Lee, Mike, and Phil

Let me just start with...exceptional. My husband and I moved into a historic home with a non…read morefunctioning kitchen. We contacted Jennifer who came to our home next day. She asked us how our ideal kitchen would look like. WE chatted, she sketched, measured and she was off to the drawing board. In a few days she emailed a plan and made some suggestions which we agreed to and the project was underway. We went to the showroom to choose style and accessories. We weren't sold on the colors available but Jennifer quickly came up with a resolution. She was able to match a sherwin williams color we loved and have applied to cabinets. The cabinets arrived, were installed in a day. We were truly happy for the extreme facelift they gave to this faceless kitchen. They were able to add functionality and space without compromising the age and style of an older home. The sales staff was gracious, knowledgeable and extremely helpful. The installers were efficient, friendly and thorough. Competitive pricing and consistently efficient customer service. I highly recommend.

What a wonderful place for gifts! I just love the way it's decorated, it has gifts I wouldn't have…read morethought of!

We ran into some unexpected complications with the install of our counters and backsplash yet,…read moredespite it all, we felt like we were in good hands. The first complication was due to weather. We just happened to have our install scheduled for the week that once in a decade snowfall came. Needless to say, this required some flexibility to see what dates would work to re-schedule us. Monica made sure, though, that we are always kept in the loop and that the project would go ahead with minimal disruption. The second complication was due to a computer glitch that caused the wrong backsplash pattern to get assigned to our project. Unfortunately this was only discovered after it had been completely installed. My wife and I felt so bad that all that material and labor was wasted but Brett, the owner, was more concerned that we got what we wanted so he did what was needed to make things right. We are now very pleased with how everything turned out. This didn't play out as we expected but we have a fun story to tell and a great kitchen to tell it to our friends in =D To sum it all up, not that we wished for these wrinkles but they did show us how the company would respond when things were less than ideal and I can say wholeheartedly that they do put the customer first and will make sure you are left very satisfied with the end product. A special shout out as well to Kevin who brought the showroom to us, enthusiastically answered all our questions, and did a great job selling us on his company without being too pushy. Bonus points for the great suggestions on what options would work best with the kitchen.

Absolutely amazing job. Uploaded the before and after photo here. Between their team and our…read morecabinet company, they have built my dream kitchen. Thank you Vicki, Bret, and the installers for making my kitchen BEAUTIFUL! I would recommend to all friends/family.

staff was absolutely incredible! I had 3 men loading my truck with various purchases and they did…read moreit with a smile. Prices are great and you never know what you will find.

SS is a pretty neat spot. Definitely lots of selection for just about any home project you have…read more Good prices. I think if you were a home flipper or something of that nature, this would be your playground to do it well, but on the cheap. Unfortunately the quality of the items just weren't up to the standard of something I would want in my house I was living in, so I didn't end up buying anything. But if you need something quick and cheap to get a home project done, I'm confident you could find something to fit the bill at this place. Everyone has different tastes, so check it out for yourself!

Mary Catherine at Super Home Center helped me bring my Master Bath remodel vision to Life. I love…read morehow it turned out! She went to the time and effort to graph out the layout so that I could see how everything would come together. I Utilized stock unpainted cabinets and painted and added lots of trim to elevate the cabinets. I really appreciate the help and the cabinets are a nice quality for the money. If you have a need I recommend you check them out and ask for Mary Catherine or Katie.

if you are dreaming of a new kitchen, bath or laundry, start here. Great selection of countertops,…read morecabinetry, flooring, stand alone tubs, shelving ideas, mirrors & much more! Designers on staff to assist you by appointment. Remodeling? Be sure & check out Super Home Madison. Great customer service!

I recently contracted with Guthrie for a kitchen remodel. After listening and reading about the…read morehorrible miscellaneous contractor experiences others detailed on line and in person, I wasn't quite sure to expect from my first foray into the remodel arena. I could not be more pleased. Was everything perfect? No .. but darn near. Most impressive was my inability to convince anyone at Guthrie to commit to a schedule they were unable to meet -- and believe me, I tried! It's an extremely professional group of people, from design, to project management, to individually skilled craftsmen. If the electrician was due on Monday, he or she arrived promptly on Monday. Each worker was polite, courteous, considerate, and did their part of the project efficiently. The project manager answered my questions promptly, and since it was my first experience, I had a lot of questions. The end product is a beautiful and functional kitchen. I highly recommend Guthrie Kitchen and Bath.

From the owner: Welcome to Guthrie Kitchen And Bath Plus, your one-stop shop for kitchen and bath renovation needs…read more Our team of experts is dedicated to providing high-quality products and services that meet our client's unique needs and preferences. At Guthrie Kitchen And Bath Plus, we understand the importance of a well-designed and functional kitchen and bath. Our experienced team is committed to delivering top-notch services that transform your space into a beautiful, modern, and efficient area. From customized cabinets and countertops to new appliances and plumbing fixtures, we provide a comprehensive range of services catering to your needs. If you're looking for a reliable team to handle your renovation, call our team.

MC Granite has a small showroom and isn't glamorous by any means. However, that isn't necessary if…read moreyou have good customer service and quality products. They do have a nice selection of countertops, with samples on racks outside the front door. The quality is excellent. Unfortunately, we've had several clients who have ordered a countertop here, only to receive the wrong one. The system is inefficient at MC, and employees were only mildly helpful when we came in to order some granite.

I have paid for new countertop. They brought a different color top,grains don't match, and three…read moredifferent edges. Not at all happy with them. They just picked it together and refused to do anything about it.

Kitchen Solutions recently remodeled my laundry room and I couldn't be happier! Now the laundry…read moreroom has gone from one of my least favorite rooms to one of my favorites. I highly recommend them! They know how to think outside the box to fulfill your dreams!

Corey and the Kitchen Solutions team exceeded my expectations. From the initial consultation to…read morethe finishing details, they showed that they cared about the customer. The quality of work was excellent, and the customer service was fantastic. I trusted them to be in the house alone, and their workmanship and attention to extra details (like cleaning the garage before the job was done) was excellent. A home renovation requires a lot of big decisions, and Corey and team will help you along the way with expert advice, personable interactions, and a top-notch finished product.

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).