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    Publix Super Markets

    3.9 (29 reviews)
    ModerateGrocery
    Open 7:00 am - 9:00 pm

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    Fees and the unexpected authorization.
    Scott A.

    This is a very nice Publix, which is to say, a Publix. The reason I'm doing a review today is because they offered free delivery through their app and I tried it out. Here are my thoughts: Only one item wasn't found. The app does give you the ability to chat with the shopper and to take an alternative if they say they can't find it. I told the shopper not to do any alternatives so the amount came off my final total. Everything arrived *close* to on time. It was over by about 20 minutes. No big deal and the app told me as well. But I only ordered a few items to test this. If I had a big order this would have been an issue. My items were all perishables. They were still cool, but not cold. This location isn't far from my home but I thought this would come in a cold bag. The price for delivery was pretty high. First, I am almost certain some of these items were higher priced than when I shop myself. Maybe $0.50 per item. Publix does change pricing a lot but I've never seen these prices and I ordered stuff I almost always do from them. So I believe there is a process markup. Then there is a delivery fee of $3.99-5.99. There is also a 5% handling charge to Instacart. There is also a tip for the shopper. And in the end for $50 in groceries you could be looking at $10 easy in fees and tip. If that's a good deal to you then cool. But I'm thinking the fees and tip could easily top 20%. Very small and very large orders aren't a great deal, IMO. I may use this again if I can't get to the store. But probably only in emergencies. UPDATE: I've confirmed that prices are higher for Instacart than in store because I returned a couple items that were bad. I got less refund than the charges (a couple sausages were $6.99 in store and $7.75 via the app.) Publix could not match what I was charged. I contacted Instacart and they offered me a discount on my next order. Not sure how they came to the amount offered. Be aware of this.

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    1 year ago

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    7 years ago

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    15 years ago

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    8 years ago

    I just love publix they are very friendly and helpful. They have quality produce, meat and fruit.

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    Ask the Community - Publix Super Markets

    Review Highlights - Publix Super Markets

    Compared to the Kroger's of Nashville that I've typically gone to in the past, this place is on another level.

    Mentioned in 6 reviews

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    Publix Super Markets - grocery - Updated May 2026

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