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    Kroger

    2.8 (76 reviews)
    ModerateGrocery
    Closed 6:00 am - 12:00 AM (Next day)

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    Daniel G.

    Usually a 4 but almost have a 2 today. It was not very busy and a nice lady with maybe 8 items was in front of me waiting for the cashier who was over chatting with others and not paying attention. One of the managers was kind enough to direct him back to his cashier position. That written, he did not apolagies and made some absurd comment about his manager. I had a separator between the ladies things and mine but this cashier, pic attached, put the separator away and kept checking in my items as the ladies. He realized I was separate though was slightly rude then we had to go through what we're my items and hers for 5 minutes. He still did not apolagies or take responsibility for anything. He laughed it off. He should not be working here as he does not care and you can clearly see this and feel it. It is unfortunate because everyone else who works there as always been professional and kind. Not so much with him.

    the front of a kroger restaurant
    Chantel C.

    This is one of the best Kroger stores in the area. Everything is so neat and fresh. I stopped in for flowers, and they have a great selection. Next time, I'll have to grab a bite from Burns BBQ and a few groceries.

    Jalani is a sandwich professional at this Kroger highly recommended never imitated. Absolutely the best
    Michael C.

    Amazing food and service at the deli. He was very informative and patient and got me all of the freshest fixings for my sandwich and also came with great suggestions thank you appreciate it

    Beautiful flowers and plans with affordable price
    Laura K.

    Great store to buy groceries. Everything is fresh. I live the deli . They have everything that are cooked and ready to eat with affordable price if we don't want to cook. However, the staffs are so rude and not professional. They need to improve training level to make them know how to say hi and thank you any time customers come or leave the store. Not just stare at customers and has attitude. Attention for the manager of this store to get more people come here.

    Corona Virus Wipes all in Kroger parking lot

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    3 months ago

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    4 years ago

    Horrible service at the deli they take phone call orders over serving the in-store customers been waiting 20 minutes HEB would never do this

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    6 years ago

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    3 years ago

    Very rude staff! Refused to help me locate certain items, walked away when I asked questions. Get better staff!!!!

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    3 years ago

    Messed up several of my orders in the pick up. This is the second time in a 2 month span this has happened.

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    3 years ago

    Great customer service. Was greeted as I walked in. Was asked if I needed help finding anything.

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    Page 1 of 2

    Ask the Community - Kroger

    Review Highlights - Kroger

    This Kroger grocery store on Morton Ranch Rd was so much more than a grocery store.

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    Sprouts Farmers Market - Deli area- choose the thickness you prefer for your deli meats

    Sprouts Farmers Market

    (76 reviews)

    $$

    I had an extremely poor curbside experience at this location…read more I placed a curbside order scheduled for pickup between 1-2 PM. At 9:00 AM, the app showed my order as "ready" and indicated that my organic whole milk had been substituted, but it did not list what the substitution was. I also realized I needed to add one more item, so I attempted to call the store. I called the store over 10 times throughout the morning and no one answered. Because the order showed as ready, I went to the store to pick it up. Upon arrival, I again called curbside -- no answer. I was forced to go inside, which defeats the entire purpose of curbside pickup. The store was nearly empty of customers. Several employees were standing around; one was eating. I spoke to a person who appeared to be a manager and explained that I had been calling all morning with no response. There was no apology or urgency. I was directed to another employee who appeared confused by the order. When I asked what my milk had been substituted with, I was told 2% milk, which made no sense given that I ordered whole milk. When I asked why it wasn't substituted with another whole milk, there was no explanation. I was then told that whole milk was out of stock. I personally went to the milk section and found the shelf fully stocked with whole milk. I brought it back and showed the employee. He said it "must have just been restocked," yet no one had bothered to check before making the substitution. I was then told that nothing could be changed or added to my order, and that if I wanted additional items I would need to place an entirely new order -- while standing in an almost empty store. At that point, I was told I could place another order and the employee could shop it, which completely defeats the purpose of curbside pickup. I paid over $140 for a small order, received incorrect substitutions, could not reach anyone by phone, had to walk into the store anyway, and still could not get basic service or flexibility. For the prices Sprouts charges, this level of disorganization, poor communication, and lack of basic customer service is unacceptable. I will not be shopping at Sprouts again.

    I love Sprouts. If you know how to shop and when to shop, you could get some deals. I also go to…read moreTJ's, Kroger. Go for buy 1 get 1 free deals. For example, milk and you'll get 2 for maybe $6-$7.xx. Cooked beans, grains, dairy, ice cream mochi, frozen foods, etc. Meals to go or meals ready to cook deals for days you just don't feel like cooking tonight. You'll have to eat it within 2 days. Raw meat packaged here seems to last longer than other markets. Sandwiches made on the spot. Good for lunchtime. I remember I used to go for this during lunchtime from my hometown. What I don't see from Spouts anymore, or any Sprouts are the self serve hot soups. When it comes to produce and veggies, these cost a little more or sometimes the same price as HEB. But Sprouts' interior design looks much better than HEB.

    Kroger - grocery - Updated May 2026

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