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    H-E-B

    3.4 (79 reviews)
    ModerateGrocery, Drugstores
    Closed 6:00 am - 11:00 pm

    H-E-B Photos

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    Christopher S.

    KATY, TX 77494 / GROCERIES / REGULAR VISITS +Sushi Ya +Hydroponic Strawberries -No dry aged beef locker

    Deli counter
    Anthony France T.

    We only shop at H‑E‑B! This location is pretty busy and is barely different than the H‑E‑B Plus stores we've patronized. For a smaller store, they're well stocked and really, not much of a difference in what they carry. This particular location has a large electric vehicle charging station at the main entrance of the parking lot. Some of the H‑E‑B favorites we love to recommend are the freshly made southwest flour tortillas. I would love to hoard those because they are that delicious. Also the kale pepita salad and fresh made guacamole is worth trying.

    Cotton candy grapes!!!
    Ashley R.

    I wish H-E-B would come to New York!! This place is such a great grocery store to find everything!! The prices are very reasonable, the staff are very helpful, and I love that they have tasting sections so customers can try out different items! I love how they have ready made sandwiches, shredded meat, dinner meals for all reasonable prices ! And their bakery goods are just as amazing with the brownies!! Most definitely a great stop shop to do your food shopping!

    Hijole guey! No mames! Dame un chingoooo porfis!!!

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    3 years ago

    Curbside takes forever! I definitely don't suggest it! Next time l will get my pretty lazy butt in the store.

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    3 years ago

    Great products and cheap prices. However they need to improve the customer service. Also they need to clean more often

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    3 years ago

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    2 years ago

    Pharmacy is not well managed. Pharmacy manager has been rude on multiple occasions and they are slow to refill or run out of basics.

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    13 years ago

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    Page 1 of 2

    Ask the Community - H-E-B

    Review Highlights - H-E-B

    If I have one complaint, it's the aisles in the produce department, especially the first and the first left turn.

    Mentioned in 3 reviews

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    Sprouts Farmers Market - Deli area- choose the thickness you prefer for your deli meats

    Sprouts Farmers Market

    (76 reviews)

    $$

    I had an extremely poor curbside experience at this location…read more I placed a curbside order scheduled for pickup between 1-2 PM. At 9:00 AM, the app showed my order as "ready" and indicated that my organic whole milk had been substituted, but it did not list what the substitution was. I also realized I needed to add one more item, so I attempted to call the store. I called the store over 10 times throughout the morning and no one answered. Because the order showed as ready, I went to the store to pick it up. Upon arrival, I again called curbside -- no answer. I was forced to go inside, which defeats the entire purpose of curbside pickup. The store was nearly empty of customers. Several employees were standing around; one was eating. I spoke to a person who appeared to be a manager and explained that I had been calling all morning with no response. There was no apology or urgency. I was directed to another employee who appeared confused by the order. When I asked what my milk had been substituted with, I was told 2% milk, which made no sense given that I ordered whole milk. When I asked why it wasn't substituted with another whole milk, there was no explanation. I was then told that whole milk was out of stock. I personally went to the milk section and found the shelf fully stocked with whole milk. I brought it back and showed the employee. He said it "must have just been restocked," yet no one had bothered to check before making the substitution. I was then told that nothing could be changed or added to my order, and that if I wanted additional items I would need to place an entirely new order -- while standing in an almost empty store. At that point, I was told I could place another order and the employee could shop it, which completely defeats the purpose of curbside pickup. I paid over $140 for a small order, received incorrect substitutions, could not reach anyone by phone, had to walk into the store anyway, and still could not get basic service or flexibility. For the prices Sprouts charges, this level of disorganization, poor communication, and lack of basic customer service is unacceptable. I will not be shopping at Sprouts again.

    I love Sprouts. If you know how to shop and when to shop, you could get some deals. I also go to…read moreTJ's, Kroger. Go for buy 1 get 1 free deals. For example, milk and you'll get 2 for maybe $6-$7.xx. Cooked beans, grains, dairy, ice cream mochi, frozen foods, etc. Meals to go or meals ready to cook deals for days you just don't feel like cooking tonight. You'll have to eat it within 2 days. Raw meat packaged here seems to last longer than other markets. Sandwiches made on the spot. Good for lunchtime. I remember I used to go for this during lunchtime from my hometown. What I don't see from Spouts anymore, or any Sprouts are the self serve hot soups. When it comes to produce and veggies, these cost a little more or sometimes the same price as HEB. But Sprouts' interior design looks much better than HEB.

    Kroger

    Kroger

    (76 reviews)

    $$

    My four star rating is for Derek in the money services. I purchased a gift card last October and…read moregifted it in November. Fast forward to January. My person reached out and could not use it. Went to the store and was told they can't help and call this number. Over 2 hours on hold back and forth only to be told to back to the store. I had all my receipts, the card and emails from Kroger corporate and the gift card company - black hawk network. At first Derek said they couldn't help. But after reading the emails and making a few phone calls, he made it right. I am so happy because I would have been out of 200.00 as I had replaced the gift card to the recipient. Thank you Derek for helping me. Long story short, lots of scams out there on gift cards but be persistent to get the resolution you deserve. Also check the gift card packaging carefully.

    I live in Katy. My go to stores are HEB and Kroger. Kroger is easiest to get to from our house…read more Beware of Kroger meat department. It's not necessarily the local store. Awhile back I bought a package of pork chops. When I opened it up at home the top chop was nice, but underneath the other five pieces were not even chops. Four were 'kind of' pork steaks but mostly bone. The last one was all bone with a fringe of pork around it. Lesson learned; for pork chops I go to HEB. In the meat case my Kroger used to carry Nolan Ryan prime ribeye, they don't now, so now I buy steaks at HEB. Last straw. I bought a Heritage Farm whole chicken at Kroger because my granddaughter wanted beer can chicken for Christmas dinner. I opened the package to brine the chicken tonight, Christmas Eve, and the chicken was sliced stem to stern down one side exposing one side of the breast and the leg quarter flapping loose. If you have ever done beer can chicken you will understand the problem. It's Christmas Eve!! Have to go with it, maybe I'll try to sew the skin back together?? Lesson learned, I don't buy meat at Kroger.

    H-E-B - grocery - Updated May 2026

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