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    Kroger

    2.8 (50 reviews)
    ModerateGrocery
    Closed 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Russell R.

    Seemly ordinary Kroger (with gas station), but... BEWARE!! This is an extremely busy store (parking and inside). Especially on the weekends and evenings. The good thing is there's a florist (with an actual florist) shop available.

    Meat slicer tonight

    I have gone into this store in the evening five times in five weeks. Each time the Deli area is a hospitalization waiting to happen. The Delie meat slicers are not cleaned throughout the day, and you don't know what you will get with your food. The first two times I complained to the assistant manager on duty, yet nothing is done. . . The third time I took pictures and again complained to the assistant manager. A week ago, the fourth time (I took pictures again), I again complained to the assistant manager. She said "I have told them to clean the slicer, but they just won't do it. I don't understand why they won't." I went in tonight and not only does the meat slicer look like a trip to the hospital waiting to happen (again, I have pictures if you need them) there is raw chicken on the floor and they were not cooking chicken at the time. . . . This time there was a different assistant manager. I explained the situation to him and he said, well I know they cleaned it last night because I watched them do it. This is just as bad as the employees leaving that filth on the slicers all day long (the manager does not even care about potentially spoiled meat contaminating everything that comes into contact with it). I asked him for the name and phone number to the district manager (because no one at that store cares for the health and safety of its customers). He came back and gave me a number and said if you leave a message, they will make sure it goes to the right person. I said I don't want to just leave a message and he then said this is where the district manager offices out of. He then said if I call during business hours I would not have to leave a message. I then asked again for the name of the district manager and he said "I don't know who has their office at that location. . . . The managers at that store do not care what their employees are doing (or not doing). They then try to play games with you when you bring up health concerns. The Health Department should have someone inspect them (preferable on a weekend evening).

    We all found something we liked at Krogers.  Lol

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    17 days ago

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    10 months ago

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    2 years ago

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    2 years ago

    Very bad customer service. The workers here work like the are force to be there. Very bad experience every time I go there

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    2 years ago

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    14 years ago

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    12 years ago

    Very nice staff, always friendly and ready to help. I like how I see management all the time. Of course the prices are always great!

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    11 years ago

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    12 years ago

    I love Kroger! The fresh food is always fresh and the staff friendly. Plus with the card you get really good deals even on gas!

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    Tom Thumb

    Tom Thumb

    3.5(61 reviews)
    8.5 miArlington Heights
    $$

    I compete in a niche grappling sport regularly which involves both travel and an astonishing amount…read moreof time spent in hotel rooms eating lunch meat turkey. I walked about 1.5 miles each way to get to Tom thumb after struggling to find a supermarket near my hotel. I'm glad I took the walk. The Primo Taglio Carver turkey is really good, the employees super friendly and the outdoor seating is a pleasant place to sit and send LOTR memes to my friends on Instagram. I enjoyed the turkey so much that even when it froze later in my unreasonably cold hotel mini fridge, I still made a sandwich and ate with relish (the sensation, not the condiment). I guess what I'm really trying to say here is that in the bleak, anxious days leading up to a grappling tournament, when you are worried about your weight and life stresses seem amplified, Tom thumb makes a great hotel turkey that takes the edge off.

    Went here to get cupcakes for my kids 18th birthday and man was I disappointed!! The selection…read morelooked like a 6yr old made them. Half of them were dropped previously and being sold at a discount and the other half looked just as bad. The cakes looked the same. The cakes not with the regular cakes and cupcakes looked sooooo much better. So I chose the 12 cupcakes+2inch round option as it looked great. We got to the restaurant and pulled them out and ate them and good to the lord they were SOOOOOOOOO sweet. On a level of 1 to 10 with 10 being straight up sugar cubes this was a 15. None of us could even eat a whole one. So needless to say this was a disappointment. I will stick to my usual grocery store chain to get my cupcakes from now on. This one was a bust.

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    Publix

    Publix

    3.0(2 reviews)
    13.0 miFar West

    I have been an exclusive Publix shopper for the last 40 years and today I had the worst experience…read moreever, from any store, Publix, Arlington, Jacksonville, FL. On my way to work I stopped in quickly to stock our community fridge with Seagram Ginger Ale, division of Coca Cola. Publix weekly ad listed Coca Cola products 2 for 2, 6 pack bottles, mini cans and 8 packs of 16oz. I have been purchasing this special almost weekly and it always shows up on my 'just for you' list when offered, as it did this morning when I checked the new weekly ad. I went into the store, rather hurried, went to the customer service register and as approaching mentioning how happy I was with Publix always having Seagrams Ginger ale in some kind of special. As the associate rings my purchase,she said 'you must be mistaken, Ginger ale is never on 2 for 2' I said, well it is marked and advertised as 2 for 2 ALL Coca Cola products. She said, 'Never on Ginger ale' and walked with me to the aisle, where the sale was clearly marked ALL Coca Cola products. I had just purchased this exact sale, 2 weeks ago. I left extremely angry, returned to the parking lot and googled Seagrams. They were purchased by Coca Cola in 2002. I went back into the store to witness the associate relaying our interaction to her manager, as she saw my reentering, approaching the manager, she picked up the Ginger Ale and walked it back to the soda aisle. The manager did confirm that I was correct and that Seagrams was indeed a division of Coca Cola and part of the advertised sale. The associate in question, still within ear shot of this interaction, continued to replace the items to the shelf, ignoring me and her manager. I know this is just about soda on sale, but the attitude and refusal to even refer to a manager or fellow associate, all within a few feet of this interaction, it the issue. The manager was extremely apologetic and offered to review the situation with the associate as a training opportunity, however, for me, the damage was done.

    Is this for real? A real publix anywhere in DFW would make a killing. They out the krogers and Tom…read moreThumbs to shame!

    Kroger - grocery - Updated September 2026

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