I'm basing this completely off my first experience there, may write another review or rescind this one later. I went in today because I had that holiday gift thing wound up having 40$ to spend. It was awful, you couldn't walk through the aisles, it was worse than black friday, the shelves were not stocked at all so how are you supposed to spend the money amirite?! Then to top it off if you don't spend the exact amount you're standing there with your thumb up your ass trying to come up with a way to spend the amount you need... which they do not tell you until you've waited 30 min in line fought your way through the store up to the register. To be honest, I'd prefer to brave a black friday sale at walmart over this holiday gift cash stuff. read more

Me and my friends were buying drinks at Kroger early this morning, one of my friends is Arab, the other is Black and Arab, and I'm Mexican. We walked from school so we all still had our book bags on us. As my friend reached for her drink, a worker rudely yelled at me from across the isle while walking past the white teen boys and coming straight to us. She immediately assumed we were stealing. Since she strongly believe I had stolen and kept repeating that she saw me put something in my bag I told her to check my bag instead she kicked us out and embarrassed me and my friends. She told us she didn't understand why we had to come in early in the morning. This Kroger is right next to a very diverse school district and always treats the students of color poorly. I always hear that they check my classmates and friends bags before leaving but I have never heard this come from a white classmate. The entire time this employee was nothing but hostile and rude, we have never been treated this poorly at an establishment before. We're tired of being discriminated like this just for what we look like. Just know we won't be coming back to this chain grocery store. I thought better of Kroger and I've been completely starstruck at how wrong I am. This place isn't even worthy of a one star review for how they treat me, my friends, and classmates just because of how we look like this is truly unacceptable behavior and we shouldn't have to be treated like this. read more

This Kroger is always very busy and very crowded. The produce is typical Kroger produce. Okay if you're going to eat it that day, otherwise, don't bother. They need about 50x more of those small carts or someone to at least put them in the store once in a while so they're not all in the cart corral.... I know, I know, all very negative for a 5 star review. So, why 5 stars? Staff is all very very nice, the cashiers, baggers, and other staff are awesome. read more

Lady working at the self checkout was speaking in a disrespectful manner and kept repeating "I don't know" in a rude voice after I just asked how the debit card pin works since it was my first time using one. read more

I really love this Kroger and (since living in the area) really prefer this grocery store over Giant Eagle, WalMart, Whole Foods and even Trader Joe's. Obviously, Kroger isn't the cheapest place to buy food but it has a great organic/healthy section that appeals to those who are gluten-free or just looking for healthier alternatives. It also has a Starbucks, a TV/sitting area (my husband has actually sat there while I shopped and watched an OSU game), and a bank. Crazy because it's not that big of a place. A great place to shop and lots of other stores nearby (Mutts and Co, Menchies, Plato's Closet). read more

The K roger Choco milk HITS. PHEEEEEW... but beware, if you're lactose intolerant it hits a little extra hard if you know what I'm sayin, I might have learned that the hard way. But SHEEEEESH ITS WORTH IT. read more

The good: The customer service at this location is fantastic. I was looking for white miso once, and ran into a manager who walked up and down the aisles trying to help me. We struck out, or so we thought and I went to pay. In line at the register, I look up and see him running towards me with a bottle of miso in hand. "I knew I had seen it here SOMEWHERE." I was speechless, and now a super fan. The checkout and bagging staff have also been uniformly pleasant. This store is huge. I have gotten groceries, cookware and sheets here. The produce section is expanded and while still not quite comparable to Whole Foods, it's pretty good with a decently sized organic section. There is a huge food vegetarian section and a small but decent selection of vegan items, including Daiya cheese. The store is always very clean. The bad: The parking lot is a pain to get in and out of. I blame at least some of this on the clientele-the area in front of the store is always jammed with people dropping someone off and parking/waiting for them. Seriously, able-bodied Dublin residents? The pharmacy drive-thru entrance/exit are not well labeled and is a pain to navigate. The store is big, but sometimes that is the problem. You might find yourself barelling up and down the same aisle over and over, while screaming to an uncaring universe, "I just want sandwich bags!!!!! WHERE ARE THE SANDWICH BAGS!!! Why have you forsaken me Jesu---hey! White miso!" The other reviewer that mentioned the spice selection is correct. Despite the size of the store, the space and baking ingredient varieties available are just average. Is it just me, or does Giant Eagle's fuel perks program seem way better? But, I'm lazy and Giant Eagle is too far away. read more

This Kroger is usually well stocked--though that was an issue during the reorganization --and has helpful, though not always knowledgeable, employees. If an employee isn't able to help find something or check stock, they do find someone to help. My biggest frustration with this location is their pharmacy. Regardless of time of day--I've tried morning, afternoon, evening--I always have to wait a ridiculous amount of time in line for an already called in/ready prescription. Today, I stood in line for almost 15 minutes, with four people in front of me, while one person tried to check people out and answer questions. It took more than 10 of those minutes for one of the other pharmacy employees to even notice the line and come help. Again, friendly service once actually interacting with the employees, but never, ever, timely. read more

I decided to go to krogers on sawmill, I went to a lane with was a young lady (I can't remember her name but it started with a she had a bandana) and this teen named Nathan,They were being so policit and welcomed me and called me ma'am and treated me like royalty. I just wanna say krogers is hiring some pretty good kids! promote those kids!!!! read more

Was checking out today at the self check out register,and my feta cheese did not scan correctly. Cashier, the young man named Peder called for a price check,when no one answered he went there to check,said that the sticker was not the right one,and asked me if I still want it in a very passive aggressive tone,as if I had put that sticker there. He should have given me at least one package,instead he voided it,and dumped items in a bin. I wonder how long they will stay there without being refrigerated,and if they will go back.I love this store,but some ignorant employees making it very unpleasant. read more

I've been to this Kroger's many a time for nearly 10 years. It is definitely my neighborhood grocery store. However, I have been going to this location less and less. In fact, I tend to drive a bit further to other local grocery stores instead of going here. Don't get me wrong, the store is not bad. It's changed. Kroger's has been remodeling their Marketplace locations. I suspect it is to broaden their marketplace offerings and to remain competitive with new neighbors. At first blush, apart from all the hanging sheets of plastic and caution tape that have been migrating for months around the store, the newly renovated spots look nice with its warm and modern tones. Problem? Cannot find anything! If you have some time to kill and want a chuckle for yourself, visit the store. It's like a land of zombies where folks are lost and looking up at signage trying to find what they came into the store for. Sure! Staff are asking more if they can help you! They have to because everyone has a lost and forsaken look on their face. I come home with a sore neck because I am staring up at those signs hanging way up from the ceiling and trying to locate the area where the products I am seeking. No doubt, once the dust FINALLY settles, folks will once again become reacquainted with where their favorite brands and products are located. For now, it feels like it is taking forever to complete their remolding. My personal opinion is Kroger's is making a big mistake. I am sure they are updating or upgrading to remain competitive. They are also driving customers away with their remodeling efforts. In their completed sections, aisles are much thinner and become congested easier. Since they are expanding their "marketplace" to include things like a clothing line, toys and such to become more of a department like store, they have also reduced the amount of grocery product offerings. This location has also focused more on the store brands, instead of national brands. (There is a difference at times!) Sadly, I miss my old Krogers. What they thought they are doing to update and broaden appeal has actually turned customers away to look more at other competitors or even other Kroger locations. read more

UPDATE: As luck would have it, I have now moved to a residence that is nearly adjacent to this Kroger, so I end up going here somewhat frequently. The store's renovations continue, and it seems that products are in a different place every time I visit. The selection is still spotty and it's difficult to find things. Customer service is rarely good--even greeting several of the employees will rarely get me a response. If only I lived closer to a Giant Eagle or other store... read more

kroger marketplace is so much better than the regular kroger. i can walk around that place for hours and i love the idea of trying free samples when offered.... read more

I used to go there a lot for the housewares and decor. Prices/sales were good however, the service is consistently a disappointment. Regardless of the time, day, or lane, it never ceases to amaze me how this store is so consistently lacking in service. read more

I generally am a big supporter of shopping at locally owned small businesses but still feel that the big box retailers do have their place. I have been a Kroger shopper for many years as when it comes to large box grocery retail no one else does a better job. This location is always clean and has an outstanding variety. The staff have always been very helpful and friendly and on my visit this morning I believe that there were at least three Kroger employees who offered to help me as was looking around deciding what I wanted to purchase. I especially like the ability to get everything from liquor to groceries in one location and with only one stop. read more

May be a god store in general. But as a Kroger Market Place... store not so much. Tried to place a deli order - Market Place stores have different (upscale)offerings than the regular Kroger delis. Except they don't know the product, pricing or know where to get the information. I could not pre-pay for my order on the phone nor place my order online. It the process was time consuming and painful. Giant Eagle - Subject matter experts, polite, professional, great food, great options, great prices. I will never try Kroger again. read more

It seems like the grocery store itself is fine every time I go. Stocked and clean. My problem is with the pharmacy. Several times I have dropped off a script and was told it would be ready when I requested to pick it up and that the medication is indeed in stock, only to learn anytime from 20 minutes to 4 hours later that no, they don't have it in stock and I can either wait four days to pick it up or I can bring the script to another Kroger. The most recent instance I got a text 30 minutes before rush hour. How incredibly convenient! Oh and they got rid of the pharmacy drive through which is a pain in the ass. Sincerely disappointed in the pharmacy and will be switching pharmacies. I fill several scripts for me and my dogs here but that's changing. read more

Holy crap, this is what a wealthy person's grocery store looks like! Back in the day I used to frequent the Short North Kroger - before the renovation when you would often witness drug deals in the parking lot. Now I go to the Northwest Kroger. I don't consider it a bad Kroger in anyway, but now I know what I'm missing. Immediately upon entering this Kroger, you can tell they have a higher clientele. The produce section is twice the normal size with lots of displays. There are much more options throughout the store and it's cleaner as well. I'd never been to a real Kroger marketplace, but it's like a miniature Bed Bath & Beyond in there. While grocery shopping I saw a guy carrying around a pack of sheets. I thought to myself, who goes to Krogers to buy sheets. Well now I don't blame him at all. Heck, you could probably furnish your entire house! read more

Good store for a Kroger. Their meat and produce seems to be a little better than most Krogers, but still not even close to a Meijer or a Giant Eagle. Over all decent store but they could use the furniture area for something else, most people in the Dublin/Powell area won't be buying the new "sectional" at the local Kroger store. read more

Kroger is my favorite grocery store to do large, general shopping trips in Columbus. Watch for sales on meats and produce! I prefer other Kroger locations then this one. Check out is always efficient but it can be hard to find someone for help while shopping. I miss the days of being able to find someone to help locate hard to find items. read more

I am new to the area. I've been using this Kroger for my medication needs. The pharmacy staff is timely and polite.Recently, I sent a prescription to my old Kroger on accident and the marketplace pharmacist took care of transferring the medication to their store and filling it for me after i made them aware of my mistake. Overall, very happy with my experiences there. read more

Produce is always fresh & plentiful - fantastic 10 for 10 deals! Clean & organized!

I have been a loyal customer at the Powell Kroger location for over 10 years now (THEY ARE WONDERFUL). Unfortunately tonight, the Powell pharmacy could not fill my prescription but sent me to the Kroger Marketplace as they could. I have never met more unfriendly people in my life. I simply questioned why my deductible went from $35 (in Powell) to over $400, they would not give any explanation and just said "it is what it is" and treated me as though I was an idiot. I'm sorry but anyone reading this I'm sure would ask why their bill was over 10 times higher. Not only will I never come back to this Kroger, I will make sure I share my story in hopes of warning others. read more

not the best kroger, not the biggest kroger...but it's way better than big bear...member big bear?? what happened to that place!! kroger is legit...go there. read more

My wife and I went to get some groceries after a workout and were irritated with each other about stupid stuff from being exhausted. After we got all our groceries we were checked out by a lady named Katie with glasses. She was absolutely wonderful! She cracked a bunch of jokes and was just so friendly. She called my wife Miss America as she handed her back the flowers we bought hahahahahaha She completely changed our mood and made our day better. Everyone at Kroger is always so nice:) Katie is a lovely person! read more

Love the sawmill location. It has great customer service and it is always so clean. It is nice to have the Kroger marketplace as well especially for the sushi bar. read more

I am a huge fan of this krogers and shop here on a regular basis. However today I was extremely disappointed when I went to get gas. normally the two gentlemen that work are extremley kind. They were not working today. I walked up to the window and clearly the employee had shown up late or something and was getting what appeared to be scolded. I was not greeted kindly. I asked for a pack of Marlboro lights and 15 dollars in gas. A long blonde haired lady accepted my money and said you asked for fifteen in gas why did you give me 40 dollars. I said yes I also asked you for a pack of Marlboro lights. The total came to 25.30. she looked at me and said you don't have 30 cents? I said can you please just accept my money. She began to get my change. As she was returning it I asked her if she scanned my kroger plus card. I could clearly see she was upset and cursing me behind the window. I'm not an idiot. After that she gave me my change which was 70 cents in nickels and the most crumpled up money I have ever seen. As cheesy as possible snickered and said you have a great day. I said thanks for the nickels and walked away. I'm only writing this because I was totally disappointed this never happens at this gas station. Hopefully this is not a trend for her. Very bad for business. read more

I like shopping here.it is very clean and staff always friendly and helpfull. Last time I tried clicklist online shopping it was very good exprience it took only five ten minutes to get the long list of items I just waited inside the car if you dont have much time it is the best way you can shop read more

Why why why, will this pharmacy not sell me a child's inhaler spacer without a prescription? I was 45 min away from my home when my daughter's asthma started acting up and I realized I didn't have her spacer, I only had the inhaler. She's still young and is not great at using the inhaler on its own. The pharmacist was the most emotionless human I have ever encountered. I explained the situation and that I really needed that spacer (the prescription is not through Kroger I just stopped at the closest pharmacy in hopes of keeping my daughter from having a full blown asthma attack) and she just said no. I asked her if I could bring in the inhaler from my car and show her I had a prescribed haler. Nope. Not an ounce of understanding of how dangerous the situation was. As I left I thought maybe that's how it is everywhere and I was really panicked. No, called the Giant Eagle nearby and they said, "Yep, no problem!" Seriously, Kroger?! read more

I love "Krogering". I have been shopping at Kroger for 40 years! They have only gotten better with time. Produce is consistently fresh. Service is always with a smile. Hours fit my schedule. read more

LOve the new organic selection. This is the only place I shop other than whole foods for other hard to find organics. THe only thing that bothers me is everytime I go in it seems like they re always asking for a donation for something. I shop 2-3 times per week. Lets please just leave the donation jars out but don't keep haggling for donations. I have seen with my own eyes the food stocked in the mid ohio food bank its insane, they are not hurting for $$$. lets keep it a peaceful shopping experience. read more

Went to buy a case of wine. The register ring it up at a higher price than what it was on the rack. The manager said he couldn't sell it to me at the marked price and that he had to charge me the higher price and then give me store credit for the difference. Bulshit read more