Employees openly did not care. Customers coming inside were ignored. It took 5 minutes to be…read moreacknowledged by the staff. No greeting when I came in. Lady in long blonde braids took my order didnt even look up at me. 20 minutes later when she gave me my food, she didn't even say anything. White employee picked a oiece of debris from a table and flicked it in the air across the restaurant instead of depositing in the garbage. He then rang a bell on the wall and then said something like "I can help you", to which the lady in braids replied loudly, " No I can't". The men's restroom was dirty. The toilet did not flush and the sink was dirty. The food I ordered was sloppily prepared. The tables were sticky. I had to look around to find one i could sit down in. I should have brought clorox wipes in with me. Not very flavorful. It was such slop, I could not finish it. If I could award "no stars", I would.

What a shame. Rude, incompetent, unclean…read more Days and days without Arby's sauce?? "The Manager forgot to order it." Franchise owner should terminate this useless manager. Or maybe just clean house altogether. Worst Arby's I've ever been to. And my bar was set pretty low. Avoid! Fastrac or Taco Bell will treat you much better and they are only minutes away...

Ordered. Cheeseburger plate with home fries, french fries, everything and extra meat sauce. It was…read moregood. Some restaurants have a meat sauce that has odd flavors and this was not one of them. I was able to finish it, but it was plenty.

portion quality…read more great pricing customer service clean restaurant family owned fresh ingredients

Schaller's is a reliable spot for a quick bite or a sit down meal with friends, family, or solo!…read moreYou can dine inside at a cozy booth or table, or outside. With a variety of options on the menu, such as plates, burgers, hot dogs, sandwiches with steak, chicken, pork, cheese, and fish, and an assortment of sides like mozzarella sticks -- there's really something for everyone to enjoy! They have slushies, cookies, floats, and ice cream for your sweet tooth as well. (I actually haven't tried those). Schaller's is known for their giant buckets of pickle chips you can help yourself to. This place opened me up to enjoying pickles on my burgers, honestly, because I always thought I didn't like them but I figured I'd try them again to see what the hype was about here, lol! I have been to Schaller's a few times with my partner. I usually just get a burger and a side. I have tried the grilled chicken as well before I started eating beef again. Everything I have tasted so far has been delicious and it is quite affordable, too!! If you're in Rochester, I feel like this place is a necessity to try. I think you will want to come back !!

My friend has been posting pictures of the Schaller's "garbage plate" and so It was on my itinerary…read moreduring my visit to try one of these monstrosities. Served in a to go box, my meal was as follows: the base is crinkle cut fries and macaroni salad, topped with a cheeseburger patty, then they add "hot sauce" which is a spicy meat chili and then onions, and mustard on top. It is for sure a heartburn city and it was perhaps two pounds of food. I did some damage here, not just to the food but probably to my diet. There was so much here that I skipped breakfast. But it's an experience and should not be missed. [Review 1524 of 2024 - 440 in New York - 22547 overall]

Went recently to specifically try the new French dip..it was very good. I recommend it to anyone…read morewho likes a good French dip.

I went in there the other day and this nice young black women helped me and told me that the Mac…read moreand cheese was good and I got it and it was good, I just dont remember her name.

I came in with some friends after a couple years of not eating here after a friend highly…read morerecommended it. I ordered a cheeseburger which is two patties, and I added tomatoes, lettuce, pickle, and onion. I also ordered a banana milkshake and a little fry. I thought the burger and the milkshake were absolutely fabulous, super flavorful and delicious, but the fries were awful, wet and so soggy and kind of cold. We came in on a really busy evening so it took a little while for our order, but the weight wasn't too bad. They had people waiting for food. The staff was super friendly in the restaurant was pretty clean. Overall, I would probably come back again, but I would not get the fries.

A pretty decent burger place here in Rochester. I'm vegetarian so I ordered the grilled veggie…read moresandwich. It was pretty good and it was really exciting to have a vegetarian option at a burger place. I have to say, though their fries were pretty sad and soggy. I was not a huge fan of those. The service was pretty good for a busy evening and we got our food relatively fast. I probably will come back again as some of my friends really enjoy here and it's nice to have that vegetarian option.

Ground steak smash burger is the best. Always fresh. Drive-thru makes it easy !!!!!!!!!!!!!!!read more

We want to say a huge thank you to the person (I believe it was the manager) that went above and…read morebeyond for us today when our order was mixed up. She made sure our order was remade fresh and actually delivered it to us! Wow! She was great. The meal was great too! We'll definitely return.

We tried the Outlaw Potato Shack for the first time and couldn't have been more please. I got the…read more1/2 rack of ribs and they were very meaty and delicious. Could not finish them. My husband got the brisket and pulled pork and, again, he loved both but could not finish them. He also got the raisin bread pudding and thought it was the best he had ever had. We have enough leftovers for another meal. We definitely will be going back. Everything came so hot that we didn't have to nuke them.

This was our first time coming here after receiving a recommendation to try it. We ordered online…read moreand the food was ready for pick up in the stated time frame. You would think that a restaurant who only does take out would have a better presentation in its to go containers. My husband ordered a 2 meat 2 side plate and both his sides were essentially combined, as were his meats. His container was on the top in the oversized bag on top of a container with a potato and then a container with a sandwich at the bottom. Stacked completely out of weight order. His had also leaked all over everything else so it was a mess. The food itself was just OK. The best item was the cow boy baked potato. The side of corn tasted fresh out of a can, not sure how it's "Cajun". The beans (now mixed with corn) had a nice flavor and probably would have been really great by themselves. My husband didn't eat much of his chopped brisket so that must have not been tasty. He did eat all the chicken. My pulled pork sandwich was really lacking on the amount of meat. I ending up eating it open face because there was way too much bread for the tiny smear of pork. My daughter liked the Mac n cheese and she's picky. If I ever come back it will probably only be for a potato.