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    Firehouse Subs

    3.3 (34 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

    Order Firehouse Subs Takeout or Delivery

    Firehouse Subs Photos

    Business Info

    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for kids
    Dogs allowed

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    Recommended Reviews - Firehouse Subs

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    milagros l.

    Very good subs!! I loved the bread and there's endless combinations for you to pick and choose from. A little pricy but the quality is there and (a portion of) the money goes to a good cause.

    Hook & Ladder
    Tim S.

    1st time. Good, but jacked up my order. Hot sauce bar was a plus. No fries a minus. Clean. Update- violent diarrhea post hook and ladder. Only thing I ate all day.

    Caitlyn R.

    I have been wanting to check this sub place out for awhile and thanks to T-Mobile Tuesday's I finally did this past weekend and so glad I did! I don't really have a favorite sub or deli I like in Rochester or should I say I didn't have a favorite favorite sub place. Now I can definitely say Firehouse Subs is my favorite. The atmosphere inside is awesome. Open, spacious and unique with fire fighting things all over, great place to visit if you have little ones and they even get a hat! Other than the unique decor inside my favorite thing about it is their hot sauce station. They have any and all of the hot sauces you need for a delicious sub packaged and ready to go and they don't care how many you take!!! The staff is super chill and nice :) I got a tuna sub with pickles for the first time ever and it was delicious, definitely eating tuna with pickles every time now! Other than the hot sauce station what I like most is their perfectly toasted bread!!

    Salad with grilled chicken and the $$$ pepperjack cheese that cost extra.
    Lea H.

    Never heard of them but I was in the area and had a deal from grub hub that I decided to use. They have a nice selection of subs. Their salads are limited and they don't offer lettuce wrapped subs. I ordered a med pastrami sub and a grilled chicken on salad. The salad came with mozzarella cheese and it cost me an extra $1.25 to switch to pepperjack. I ordered online and went through the drive thru (bonus for having a drive thru). Then I was told that online or pick up orders usually have to come inside but they made an exception since I was in the drive-thru already. This was not noted anywhere on my order. And really, if I'm ordering ahead, it means I don't want to go inside if I don't have to. The food was good. But, I'm unlikely to make a special trip here. Too many other good sub options in Rochester that offer better salad choices and don't charge extra for different cheese options.

    mac and cheese side
    Danielle S.

    I usually don't review chains but I wanted to try these subs since it's the first Firehouse Subs in Rochester. I also like that they donate proceeds to first responders. I visited around 1pm on a Monday and it was not busy, no one in line in front of me and maybe two cars in the drive thru. The service was friendly but painfully slow. Also, they have a sign on the door clearly stating you will not be served if you aren't wearing a mask; however, all three workers behind the counter had masks on but that were below their nose. It made me a little uncomfortable that they were handling my food without proper mask wearing. When my order was finally ready, they would have forgotten my mac and cheese side had I not asked if it was in the bag. Overall it just seemed like they were not focused on getting orders out efficiently. The food itself was fine. It was what I'd expect from a chain. The turkey, bacon, and ranch sub (I got a medium) was filling and good, but it had a lot of sauce and was messy to eat. The mac and cheese was creamy and tasted good. I hope that they can work out some of their customer service issues. The food is pretty good but I wouldn't hurry back given this experience.

    Turkey bacon ranch sub (minus tomato)
    Suzanne C.

    Husband took me to an appt out this way and he had been dying to try their subs so we stopped for lunch. I ordered the Turkey Bacon Ranch sub. Now let me preface this by saying I did not have high expectations for this place. Sub chains just make me think of subway (sorry for anyone who enjoys their subs) and in Rochester we have some pretty awesome deli's and sub shops that just are superior, in my opinion of course. My sub was toasted to perfection, the perfect lunch size (I think it was a medium) and had the right amount of toppings versus meat. I really enjoyed my sub, but my husband did not enjoy his and ended up eating one half of my mine. He had the NY Steamer, but disclaimer, he doesn't like corned beef so I have no clue why he ordered it haha! I didn't get a picture of his but he was not impressed, but said he would give it another try again and would definitely choose this place over subway. Overall, you cannot go wrong with a place that donates a portion of their proceeds to first responders. The only thing I dislike about them is purely the location. I hope they make it there, but it's a pain to try and make a left out of the parking lot!

    Mac & Cheese
    Sam G.

    I order delivery through DoorDash and they brought my sub to my job right away! I tired the the steak house sub, the meat was delicious, but the whole bottom of my sub was drenched in liquids from maybe my bell peppers and onions idk, I also had a Mac and cheese which was delicious once I got pass the bread crumbs, I can live without the bread crumbs honestly! But I would tried them one more time but only in person

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    Business owner information

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    Guest Services at Firehouse Subs

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    1 year ago

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    2 years ago

    Great subs! Friendly service. Kids enjoy the kids meals, parents like the subs. So glad we have one of these franchises locally now!

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    2 years ago

    Great place with great subs. Great fireman theme and the steaming creates a great melding of flavors

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    Owner is extremely friendly. Staff is great! Love the steamer and club. Will be back!

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    Ask the Community - Firehouse Subs

    I've heard that all the subs are streamed, is that correct?

    No idea but it's a good place Best place is town for takeout

    View All 2 Questions

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    I finally checked this spot off my list today and it did not disappoint! I built my own sub and…read moreeverything was so fresh and crisp. The shop has a great, approachable vibe--it's super clean and feels like a neighborhood staple. The best part was definitely the service; the staff was so patient and friendly while I was putting my order together, which makes a huge difference. I'm already craving another one... I might actually be back tomorrow!

    I walked into Desiato's hungover. It's a sub shop. Not much ambiance to speak of, but I don't mean…read morethat in a bad way. It's just an efficient system for making subs and transferring them into my mouth. I said hi to the lady at the counter, and our brief conversation led me to believe that she was also hungover. Sensing this kindred spirit, I asked, "If you were me, what would you order?" "Hot steak sub," came the immediate answer. I believed her, and appreciated that she didn't react with disgust at the thought of being me. So I got a hot steak sub. The largest size they had, with mushrooms and peppers and onions and provolone. It came out, and it was massive. And delicious. Tender steak, plenty of flavor, everything I needed in that moment. I only ate about 3/4 of it, because I knew I'd regret eating the whole thing. Not because of what it would do to my insides, but because my wife loves a steak sub, and I wanted to bring her some. So I did, and she loved it too.

    Photos
    Desiato's Deli & Subs - Going on a bus trip for a game? Need everything wrapped separately? No problem.

    Going on a bus trip for a game? Need everything wrapped separately? No problem.

    Desiato's Deli & Subs - Our bread is a 12 hour process and you can taste the quality. Freshly made every morning.

    Our bread is a 12 hour process and you can taste the quality. Freshly made every morning.

    Desiato's Deli & Subs - Small hot pastrami. Satisfying

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    Small hot pastrami. Satisfying

    Firehouse Subs - sandwiches - Updated May 2026

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