The hot light was on but the donuts were not hot. The service was quick and friendly. The store is clean and not noisy. The prices have gotten a little crazy, but the donuts are still delicious read more

4 regular glazed cream filled doughnuts and 8 glazed doughnuts over $22 no in shop option at 7:30 on Sunday night so you want to charge the mixed dozen rate when no other options available? Rude service at drive thru absolutely ridiculous when we could purchase an entire birthday cake for less we will never be back read more

Went yesterday and bought 1/2 dozen assorted. I have been going to Krispy Kreme for over 50 years so I know my Krispy Kreme doughnuts. This location is very hit and miss but mostly miss. Yesterday they gave me doughnuts that were "sweating" where the glaze is wet - very disappointing read more

The drive thru was the only way to order on my last visit. I like the occasional coupons that come from Krispy Kreme as that allows me to take a few boxes when I get my tires rotated. I know the donuts are not made on site but delivered. I wasn't sure how ordering from the drive thru would go but service was friendly and seemed to fill my order as I was ordering. It went smoothly and hopefully the order was correct. I didn't check as I gave them to the employees who did not complain. A lot of napkins were included in the bag so I appreciated that. read more

Love me some Krispy Kreme. They were having a weekend special. 2 dozen for the price of 1. So I ordered for a team event. Since we don't have KK where I live, I also ordered a 3 pack to bring home. I chose the random assortment Here's a hint - when ordering the random assortment, keep clicking on the picture until you see the 3 donuts you want. I ended up with2 cake batter donuts. Blech. I also ordered a large latte. They don't have almond milk. The only non-dairy option is Oat. Also their coffees are really small. See the photo of my large. I was quizzing everyone today and they all said it looked like a small. read more

Krispy Kreme - Donuts Near Me - Wake Forest, North Carolina

Great customer service, a good selection of donuts. Donuts always taste fresh. The peach cobbler donut had a chemical flavor in the peach filling. for donuts for service read more

Krispy Kreme - Peach cobbler donut - Donuts Near Me - Wake Forest, North Carolina

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I visited this location because I recently discovered TooGoodtoGo. The guy that I picked up from was rude as hell. He was older than other employees and seemed like the manager. He was doing the most and seemed unhappy because all I ordered was a TooGoodtoGo. I arrived ten mins earlier as I was driving from Raleigh to Franklinton. Politely let him know that u was aware that I was a few mins earlier, but if it was possible or if I needed to wait, which was fine. He said, "Well is it pick up time yet? No because too goodtogo pick up starts at 9:30 on Friday nights. I said yeah I realize I'm a tad early, but I figured I'd ask. He continued to be rude. Then ask if there was anything else I'd be getting, I said no, not at this moment, but thank you. Then he said I could wait til 930, but if I can produce the check mark saying it's been picked up that I could get it. Then I said okay thanks and rolled up my window. There was one car in front of me. He got on the intercom and said if a person comes in line you gotta move. I said that's totally fine. He was rude and I surely won't shop here. read more

Congrats Krispy Kreme located at 11721 Retail Dr. Wake Forest NC!!! You've earned a 1 star rating as my online order did not meet my expectations. Here's TIP 1: If the glazed cake donuts are unavailable, maybe mention that online before the customer completes their order. Here's Tip 2: To the manager on duty, you could've at least pretended to care about my order. Deeply Disappointing read more

The environment was super nice. The manager gave me a free dozen donuts, fully recommend to anybody. The donuts were amazing too.

Hands down the most sinfully delicious basic donuts! Yah, you can find fancy designer donuts in lots of places. But for your standard glazed and jelly filled, KK is the place to go. Inside service here is quick and friendly. Our person anticipated my glutinous desire - she offered me some napkins so could scarf down a couple in the car! Yum!!! read more

Krispy Kreme - Donuts! - Donuts Near Me - Wake Forest, North Carolina

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I visited for the first time on Sunday night on my way home from being out of town. It wasn't late. We went through the drive thru. First, I must say that I was shocked at the little selection they had shown on the ordering board. In VA, every KK I go to has way more to choose from. Second, I must say that I encountered the MOST unprofessional and rude cashier I've ever met here. She began speaking to me by yawning over and over and then speaking in a very slow, drowsy fashion. Maybe she took some NyQuil??? Anyway, I asked her to give me a moment. Once I was ready to place my order, she told me to "hold on" & then came back asking me what I wanted to order in a short, snappy way. I should've driven off because it was already starting off wrong, but I promised my son a donut. Everything I ordered they didn't have. So, I ended up asking her what they DID have. I ordered a 3-pack & proceeded to the window to pay. This girl clearly had a problem because she just was acting off. I asked her if she'd like to scan my rewards card, and she replied with "Sure" in a snarky way. Lord, I wanted to ask her what her problem was, but I didn't want any funny business with my son's donuts. I gave her my card payment & she laid her upper body on the counter with the register like she just couldn't stand up straight. I'm not kidding you when I say something was off with her. Hopefully she got off work soon after me because her attitude and weird behavior was a bit much. I'm giving 3 stars because the donuts were ok. The service needs work though. read more

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Normal quick service with hot fresh donuts! Don't think I've had a problem in the past 6 years I've been here. Krispy Kreme always has a good ambience. read more

What can I say about KKD? Yum! The Wake Forest, NC location has good service. If you're in the area my and looking for a snack, stop by.

Got up early to go by before work to buy doughnuts for the office. Got two dozen and they were not fresh at all. Very disappointed. Will not go back. read more

Love Krispy Kreme - been to many from coast-to-coast. This one is a somewhat hidden location, and be prepared to park a short distance away. Due to COVID, your order will take some time - online and in-person. How do you resolve this...? This is the future, so the restaurant and food service industries will have to correct it somehow. Anyway, staff was gracious and it was very busy on a Sunday morning...thank you for working! read more

Krispy Kreme - Good morning - Donuts Near Me - Wake Forest, North Carolina

Not impressed. Drive thru line wait was very long, person on drive thru speaker wasn't very friendly. Finally got to the drive thru window and different employee rang me up, but lacked in customer service skills as much as original employee. Ordered six donuts and paid almost $9. Donut flavor was ok, nothing impressive. Between long line (I've been here before and line seems to always take forever), lousy customer service and overall bleh donuts, I don't plan on returning. read more

This is an extremely busy place, and often times slow inside because it is a small shop. If you want fast go through the drive thru. The donuts are stocked in the morning so come early if you want selective choices. The workers are usually great with donuts but terrible with drinks, so expect to wait on any drink orders. The donuts are great so take your time choose what you like and relax it's not speed donuts but the donuts are delicious! read more

Yummy, hot donuts when the light is on! This weekend they had green original glazed donuts for St. Patrick's Day. Delicious! I also got an orange juice for $2.13. read more

Krispy Kreme - St. Patty's Day Original Glazed Donut - Donuts Near Me - Wake Forest, North Carolina

KK is THE place for melt in your mouth, light, fluffy donuts! It compares to biting into a cloud: moist, sweet, delicate dough makes this an unforgettable treat. You won't stop with just one!!! read more

On 7/7/2010 at 7:17am I waltzed into the brand new Krispy Kreme of Wake Forest and was greeted by more than a dozen smiling faces and the smell of freshly fried donuts! Yummmm! The store has a wide retail counter with an open concept with multiple associates available to assist you in fulfilling your every fried pastry wish. You then have to decide just how many donuts, and which flavors you - just - must - have! I selected an assorted dozen to bring home to my hungry household. The associate told me he had hot fresh donuts for me coming right off the conveyor belt, just behind the donut case. Yummmm! There are tables to sit and enjoy your donuts, as well as a drive through window so you do not even have to get out of your car to get your yummmm on. In 7 minutes I was in and out with a dozen delicious donuts to bring happiness to everyone at home! Thanks Krispy Kreme for moving up to Retail Drive to bring the yummmm factor to all of the smiling people of Wake Forest! read more

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As much as I wanted to give five star I cannot. This shop is somewhat a half shop whereby the product is made in Raleigh then shipped to the storefront doughnuts are than semi heated and glazed as if made freshly on sight. Dining room is never fully kept clean but also not horribly dirty. Just grab a seat brush off your table and enjoy a cup of coffee. My other problem is that decaf lovers cannot have any of the premium lattes, or mochas not sure why the corporate gurus never thought of that but perhaps that is one reason why Dunkin doughnuts is infantraiting the area. As for the display case virtually empty but I think that was Gods way of saying I really don't need to put those deliciously amazing doughnuts into my body. The staff here is very polite and I love that they give a discount to military and veterans. As for the manager thanks for coming late on a day that I was here it sure made me laugh. read more

Krispy Kreme - Donuts Near Me - Wake Forest, North Carolina

Went in Friday night at 1030pm to get some "hot and ready" and a few additional donuts after the movies. We checked the website to make sure they were open and found out they were open til 11!!!!!! Wahoo. Not so much. Upon pulling up, we noticed the "hot now" sign was off but double checked the operating hours posted on the door and were an 11pm closing time was reconfirmed. Walked in to a young man deep cleaning the coffee maker and an older female in the back by the conveyor belt. The boy ignores our presence and after making eye contact with the woman she proceeds to the front to tell us they were "out of donuts." To make sure the message was heard, she adds "I'm serious." I totally would have understood if the two employees wanted to leave 30 minutes early in a Friday night and had they just been honest about it, I think it would have been a far better experience. However to lie about not having donuts to avoid serving customers and get out early is bad service all around. read more

Makes absolutely no sense the hot sign is on, yet Im getting handed a box of cold donuts. Thanks for ruining my day.

Here for the eclipse doughnuts. A little disappointed because they are just covering a plain doughnut with chocolate. Not covering a glazed doughnut with chocolate. read more

Krispy Kreme - Donuts Near Me - Wake Forest, North Carolina

Don't ever order from here. We waisted 20 bucks and never got the order or any explanation as to why we didn't get it.

Every time I come in here, the employees are so nice. And if I order an original glazed, they get me a warm fresh one! My daughter loves sitting nearby the windows where she can watch fresh donuts coming down the conveyer belt being iced. Always a pleasant experience coming here. read more

Krispy Kreme - Donuts Near Me - Wake Forest, North Carolina

Very disappointed in the availability and customer service tonight. We were trying to bring our daughters for a treat and they were all out of original glazed just after 8pm with I guess no plans to make more. The service was not friendly which was the biggest frustration it costs nothing to be nice and say sorry when your store is out of product. read more

I adore Krispy Kreme. I have been known to actually have dreams about the "Hot Now" sign and eating a warm, scrumptious, melt-in-your-mouth glazed doughnut. When the Wake Forest locale opened I was SOOOOO excited. Now I won't have to drive all the way to Person Street in Raleigh to get some of the KK goodness. The bad part about it? Not I won't have to drive all the way to Person Street in Raleigh to get some of the KK goodness. It is WAY too accessible. The staff is always on top of whatever I order, whether it be a single order or a dozen (or several) for the office. The only bad thing is that you can definitely tell when you bite into one of the "Hot Now" glazed, it isn't the same as actually getting it off of the just baked rack in Raleigh. The ones here in WF are definitely "Hot Now" because they are reheated. Minimal problem though- it won't keep me away, that's for sure. read more

Love the donuts here, but I generally avoid the location because the employees are awful.

I'm not a big doughnut fan, but you can't beat 3.99 for a dozen of doughnuts that my family will enjoy! The line wasn't too bad, which I thought it would be because of the discount. Nothing too special about it, but I did find out that they do not make their doughnuts here but they actually come from the Raleigh location ( don't see the difference ) but as stated not a big doughnut person. The doughnuts were as fresh as they were going to get but my son did enjoy 3 before we made it home! read more

Went by this location and their hot light was on and it was on via the app. Went to order two dozen glazed and they told me they were out of glazed for the night. It was 9:00pm and they closed at 11:00pm. This made no sense! Why would the light be on?? And who runs out of glazed? Thats like Chick-fil-A running out of Chicken! Go somewhere else! This place and their customer service is horrible!! Baker's Dozen is better!! read more

Slowest place ever 5 people working not sure what everyone was doing then finally get the donuts and they tasted disgusting! I don't know what it was the dough or something.. never tasted a Krispy Kreme doughnut so bad before! Was able to get a refund though! read more

Went in for doughnuts and their entire selection was dyed green for saint Patrick day. Everyone is not Irish, so how about have select doughnuts dyed green and not the entire section of doughnuts!! The dyed green doughnuts looked very unappetizing and nauseating!! I was getting my selection, and in the middle of selection green doughnuts, I just canceled my order. Get it together Krispy cream!!! read more

Good service but will run low on items later on the weekends so would go two before they close if you want more than original glazed.

Yes I'd like a side of Donuts with my sugar please. Oh my gosh these donuts are wayyyyy too sweet!!! (not in a good way). I can't even enjoy the taste of the donuts because my first bite is 90% sugar. This is not just specific to this location but ALL Krispy Kremes. I thought that after a 2 year hiatus of eating KK that maybe things would change, but NOPE. Same unedible donuts. Krispy Kreme has become way too commercial as well. The portions are significantly smaller than they used to be and my half dozen donuts were 8 dollars and some change.. ridiculous. People, please support your local mom and pop donut shops/bakeries. You will get wayy better results for a better price. Trust me read more

We came by this location because we saw the hot light on. We placed our order for a dozen original glazed donut. The lady informed us that they were out of glazed donuts. I looked at the clock and thought maybe they were closing soon. The clock read 8:58, but the store closes at 11:00. How is it possible to run out of your most popular item 2 hours before your actually close? read more

This place serves cold, old, donuts! Old man touching the donuts with his fingers. Great place for critics to get paid to leave this place alone. Just paid 26 dollars for cold, unfinished donuts. If you are intelligent, I would suggest keeping a 500 mile avoidance radius from this place. Never again, Wake Forest Krispy kreme. Disgusting. Go to Raleigh location for actually decent donuts. read more

I love a Krispy Kreme and have an appreciation for buying them when the hot light is on but this store has horrible service. Over the last year I have tried to get past the lack of smiles and cleanliness but I give up...I guess this Carolina girl will have to learn to appreciate dunkin' donuts, at least in Wake Forest. read more

This is the most unprofessional, unorganized and poorly managed Krispy Kreme. This franchise manager has no sense of urgency or customer focus. It would be in your best interest to look into how this store is managed. read more

Clean store but sometimes clueless and not very friendly personnel. We get all kinds of coupons from KK but redeeming them at this store is more difficult than redeeming frequent flyer miles. I wonder if they get a bonus for rejecting coupons? Not impressed. Lack of customer focus. Why issue coupons if you don't want to redeem them? Too bad but we'll be going back to Dunkin Donuts read more