Sometimes, it's not about the food, because everyone knows a donut shop like Krispy Kreme will constantly have the same donuts, the difference is whether it's hot or not. I bought 2 dozen donuts the other day, and needed to exchange them (bought wrong ones), and so this was a judgement call by the Manager. Thank you Natalie for trusting me! Thank you for exchanging the donuts with a smile! You are awesome and made my day! read more

Everytime I come here it's a good experience everyone who works there is so sweet. Love love the customer service here! read more

Krispy Kreme - The best doughnuts - Donuts Near Me - Temecula, California

Tried out the new place to show support. Ordered a dozen including 2 lemon filled. There was NO lemon in either 2! It's a new location so I guess accidents happen but I can imagine how many were made without the filling! The lemon is my fav donut from them but I guess it wasn't In the cards for me this time. Around $20 for a dozen donuts seem to be the new norm everywhere but idk if I can get used to it. I may come back but only if they add the filling! read more

Krispy Kreme - Everything but the filling - Donuts Near Me - Temecula, California

Wow, what an Awesome Experience , fresh warm glazed doughnuts , how so Remarkable, this site just opened last week and it's really cool, the place is very clean and organized, everyone is so excited and friendly, me and my fiance arrived shortly after they opened around 6 am , the Perfect doughnuts read more

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Great customer service. Came for 6 donuts, left with a dozen. Martin took my order at the drive thru and was like you let me help you save money just buy the dozen lol. Made me laugh and smile. Bree at the window was great. We were offered free samples (and of course we took them) me, my husband and both my kids finished before we received our order! The donuts were SO fresh off the line and when I tell you, they were absolutely delicious! read more

I was ready to post a happy and exciting review with 5 star but it ended with 1. Asked for the St Patrick theme 4 times to the employee and paid extra for this theme only to get home to see how I was ripped off. The employee just didn't want to give me what I asked for. So disappointed and I bet you anything they're just going to throw away 10 full bags in the trash tonight at closing. read more

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No raspberry! No lemon! No white cream chocolate! Wtf kind of place is this? Went here at 6am and they didn't have the flavors I wanted. I counted 5 workers in there read more

Why does this store hire idiots? I drove through today. I asked for ONE, EACH, OF THE FOOTBALL THEME DONUTS *&* the rest of the dozen to be random donuts. Well, I got 3 of the FOOTBALL ones, and only 1 other had chocolate. Two of the donuts I got were exactly the same. I have never been so disappointed in Krispy Kreme. Honestly, how difficult is it to take an order??? I've worked fast food. I'm also a middle school teacher, so when I say something and I hear that someone obviously didn't understand me by how they reply, I restate what I said to be more clear. What she said, when she replied, sounded to me, like she understood me. Evidently, I was wrong. Unfortunately, I didn't open the box until 10:30pm. Shocked is entirely too mild to describe my response. So, yeah..... I'll be driving to Menifee if I feel like donuts again. read more

I'd like to express my appreciation for Jessica at Krispy Kreme on Winchester. Jessica's warm and friendly demeanor made our visit a pleasant one, and her kind gesture of giving my child a free glazed donut for her excellent report card truly made our day. The store was also very clean and well-kept, and because of our positive experience, we ended up purchasing more donuts. We look forward to returning to this Krispy Kreme location in the future to show our support. Thank you, Jessica! read more

I'll give you a 2 star only because my coffee was hot, otherwise 1 star. The 3 doughnuts I ordered via drive thru were not warm at allI can buy the Krispi Kremes from the grocery store if I wanted them like this. I wasn't trying to go back thru the drive thru line nor get out of the car and go inside!!! ‍‍But i will call mgr tomr to get my $$ back or something. NO BUENO!!!! read more

I came here today through the drive thru and was helped by Jessica, I believe. I ordered 1 strawberry iced with sprinkles for my 5 year old. She was so sweet and thoughtful! Thank you Jessica! Your kindness goes along ways and I appreciate you! The donuts are also Amazing! read more

This is my absolute favorite location!!!! Nate went above and beyond to make sure we were taken care of.. location is clean and fast with service. We would definitely recommend Thank you Nate read more

Great location, best glazed doughnuts ever! To bad that they've OVERPRICED these doughnuts to the point we might now only come as a treat and not a weekly visit like we used to . It's to bad this is what it's come to. Hope this location survives with these HIGH Prices, it's Sad :( :( :( read more

We had the best customer service from a you g gentleman Josiah. Thank you for your patience!

12/10/23 at 9:45am...went here, in the drive thru. Ordered a dozen original glazed, a cinnamon roll, an iced chocolate Kreme filled & a caramel iced latte. First of all, my iced chocolate Kreme filled was hard as a rock! The Kreme in the inside was like cottage cheese...that got tossed out the window...my husband goes to put a straw in his iced latte and there's a long, black hair sitting in it! Never again will we go here! read more

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The lady working today at 345pm on Tuesday was so nice to begin with then when I tried to redeem the free birthday donuts (3 pack) she said she couldn't cancel the order and slammed the window in my face ... where do they do rude customer service at ... I've never heard of anyone not being able to cancel an order ... but she basically got an attitude when I wanted to cancel my order and slammed the window in my face will be following up with corporate ... read more

The hot light tonight was on point! Warm glaze doughnuts are a special treat. Martín at this location is the best! He made our day and our experience here at this location one me and my kids will not forgot! Thank you Martin! read more

Came in to get donuts and was told there were no glazed donuts. We were disappointed. We were a bit confused as to why it was 4 pm and a donut shop was out of glazed donuts. . read more

First time since this was finally opened! The staff seemed nice and knowledgeable but the doughnuts when we got home the same night seemed old and dry! This is not a good experience as I have gone to the one down the street and it has been way better and not dry (as if they cooked it that day). I want to come back but with how bad the service was I guess I wasted my money on a dozen of dry doughnuts. I will be spending my money elsewhere like Dunkin' doughnuts! read more

Walked into this location and it was the best decision I made. We were greeted with a warm welcome, and was helped by Ashley which her service was amazing.! I will definitely will be coming back to this location. Donuts and coffee were made to perfection. Thank you Ashley!! Your the best! read more

Don't waste your money on the drinks at this location. I came in around 3:30PM today when it wasn't too busy inside or in the drive-through. I ordered an iced original glazed latte. Thankfully, I took one sip before leaving, and realized that the drink I received was not sweet at all. I voiced my concern to the worker who gave me my drink, and he took it back behind the counter to add syrup. When I received it back, it was unpleasantly overly sweet. I'm pretty sure they made me the wrong drink initially. I've had this same drink before from another location, and it was a different color and came sweetened already. The workers seemed quite disorganized and scattered during my visit, which is why I'm convinced they just gave me someone else's order. Don't waste your time trying to order a drink here. read more

Still 48 minutes left until there closing time and they closed before there normal operating business hours no good for owners and customers and I drive 50 minutes just to get here smh read more

Krispy Kreme - Showing store is closed during business hours - Donuts Near Me - Temecula, California

So me and my two friends went in to get a latte, and a hot chocolate. (And donuts of course). When we got the latte and hot chocolate, they tasted sour... so we asked if the whipped cream was maybe expired and the young lady told us the whipped cream doesn't expire until next year... so we were like okay that's weird. She remade one of the drinks while the hot chocolate wasn't done yet and my friend got his drink and it was extremely sour still. She finally admitted to us that the milk was EXPIRED! We were running late for class and we didn't have time to wait for more or get our refund... but this is extremely unacceptable and can easily make someone very sick!!!! We came in around 9:25-9:30am on 10/18/23 read more

This location is great. Christian gave us the best service. Will for sure always come here when we get a donut craving lol 10/10

Jessica is amazing she's so sweet and made my day! Always great workers at this location

The employees are always really nice and friendly. Never had a grumpy one. The donuts are sooo yummy, coffee is good. Prices are a tad high, but competitive with others in town at this time. read more

Just stopped by for some donuts and had amazing service!! Nate was awesome and kept the long line moving super fast! Great donuts.

The service tonight was absolutely wonderful! There was a promotion going on, and they were very busy, but that did not stop the girls working there to go out of their way to be so friendly and kind. Especially after a case of spilled milk by one of my little ones. They came over to her and helped her to stop crying and brought her new one- they put a smile back on her face. It meant so much to me! They were all so incredibly kind and the donuts were fresh and delicious. A wonderful experience. read more

was told to wait 30mins for hot and fresh donuts to be made BUT the donuts were already ready then continued to server customers after us the hot and fresh donuts. Also, had a big group cut the line and gave them free donuts from the batch i was told to wait for while having no mobile order. So why did I wait 30mins for donuts??? idk read more

Absolutely fantastic customer service. Ty was kind, polite, and professional. Shannon the manager was very understanding and helpful with a special holiday order. And the donuts are second to none. Thank you very much Krispy Kreme Temecula. read more

Went through the drive-through for a dozen glazed doughnuts. Jessica who was working the drive-through had the sweetest personality! Her customer service was impeccable made my first experience ordering here so pleasant. I would recommend this location to anyone based upon the customer service. read more

Nicole was very rude to me in the drive through, will not come back to this location due to this, and will stick going to menifee

I went through the drive thru and the girls were laughing and took for ever for my order and then they messed up my coffee

Bummer. Donuts are small. GLAZE was best i can describe is crunchy not soft. Bought 2 one glaze and one chocolate iced with custard filling. Neither were good. read more

Drove all the way to their stupid store at 10:25 and even though the website says they close at 11 pm they were closed. Thanks for nothing!!!!!!!!! read more

Jeff was beyond helpful. The staff exceeded our expectations. The donuts taste amazing. Thank you for the experience!

Donuts were not as good as at other Krispy Kreme locations. Pumpkin glazed seasonal donut was old. The original glazed donuts were just ok. Drive through customer service was nonexistent. The guy just took the card and handed the donuts without saying a word. Very transactional, could have at least pretended to like his job like the rest of us! Kind of sad. read more

The manager seemed nice and professional but, there were two unprofessional and immature cashiers trying to help me that didn't know what they were doing, and couldn't seem to answer anything I asked them. This is not brain surgery folks, these are just simple questions about donuts. At this point I noticed that all of the staff that I was able to see was very young. I am not saying that all young workers don't know what they are doing I'm just saying that these young workers do not know what the heck they are doing. At this point I decided to go elsewhere for donuts for my meeting. read more

best krispy kreme i've ever experienced in my life - they perfectly bordered hot and warm and MELTED IN MY MOUTH. these have been stuck in my mind since last night, that's how incredible they were. read more

place was a joke. iced cold dounuts like they took them out of freezer. long weight and just the worst service i ever had.20m to make it through drive through and then another 10m to wait for a strawberry drink. went in and they had no clue i was waiting. terrible place bummer to used to love this place but NEVER going back to get frozen dounuts read more