Jessica was rude and half asleep. Why do you have anyone this bad at the order window? I ordered 2 dozen donuts and was charge too much. They were charging more for specialty donuts? I ordered from the drive thru menu, and then was told they were out of those and charged me more for the ones they sold me. What?? Not a good way to treat customers. read more

UPDATE!! Donuts are still delicious. Staff is friendly and helpful but wildly understaffed for a Saturday. Interior is clean with nice viewing window of the donuts getting glazed. Pricing is on point - and allows for digital deals. Coffee is, well terrible - burnt, sour and just plain gross. (I ordered an iced caramel coffee - and the nice worker quickly made it, threw a little whip on top and upon taking one sip, I gagged and threw it away). Dramatic, but SO bad. Donuts are the easy button, to which I'll probably return, but not for coffee. read more

I don't usually drive 30 minutes just for donuts--but today was special! It was my last day at work, and I had a little extra time, so I decided to treat the office. What really drew me in was the limited-time Pac-Man inspired donuts--I couldn't resist! Though I placed my order online the day before and picked a time to pick them up my order wasn't ready. Also there were over 5 in the kitchen but had only one working the register and minding online orders. The donuts were super fresh, fun, and a total hit with everyone. Totally worth the drive! read more

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Went for the first time in the morning and smelt the amazing donuts being made. The crew was amazing friendly, happy and handed out fresh hot glazed donuts for free wow we waited in line to pick out our donuts. read more

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This is the location that I visit most often. I find that it is easy to get to off the freeway. I always go inside and I have never seen it busy. It's clean and I have only waited a few minutes to order my donuts or had no wait at all. I went in at night about 8pm to get limited edition donuts and they were out of a few of them. I didn't mind so I ordered online pick up for the next morning and I got all of my Harry Potter donuts and they were very nicely packaged. I like Krispy Kreme from time to time when I'm not eating at smaller donut shops. They stay good for about 2 days but honestly they get eaten quickly by myself and others. I will probably return because this is the only close location and I have always had great customer service. read more

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This location is usually busy but can move a line fast. They were great with us today even though they were super busy. The donuts were delicious as always read more

I'm not one to get so mad but holy cow. The worst customer service. Went in ordered an assorted dozen. Pick the doughnuts and she couldn't ring me up not a big deal we made it through. As she rang me up from another register I noticed a sign saying second dozen $9.99 I was just invited to a house and thought good idea. As she came back I asked to purchase the second dozen. She refused to sell me the second dozen since she already rang the other dozen up. Trivial I know but what shitty customer service. Your job is to sell doughnuts freaking sell them!! read more

I went through the drive-thru today and ordered two of the limited-time "You're Berry Special" donuts and two maple donuts. I didn't open the box until I got home, and I realized I received two plain glazed and two chocolate-filled heart donuts instead. I had two very un happy kiddos. read more

Decent Service every time I go & the donuts are always tasty!!! I'm always down to get at least a dozen read more

Krispy Kreme - Build Your Own Dozen - Donuts Near Me - Lone Tree, Colorado

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Ditch the donut rules, me or my kid dont care about what minimums might exist for a particular donut , just sell me the donut we want. Also apple fritters here are always awful, consistently stale and bizarre shaped. read more

Krispy Kreme - Worst fritters - Donuts Near Me - Lone Tree, Colorado

Join the rewards program to get free stuff!!! Only a few locations in Colorado but I travel to this one!! read more

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The hot sign was on. Need I say more lol. Amazing as always. Kid checking us out up front was very nice. Place was HUGE with plenty of sit down room as well. Loved it here. read more

Quick and friendly service! I got a free dozen glazed for my birthday and shared them with my family during the holidays :) the hot and fresh sign was on so we lucked out and get them as they were coming out of the oven We went through the drive thru and that it was pretty quick! read more

Krispy Kreme - Original Glazed Dozen - Donuts Near Me - Lone Tree, Colorado

Drove 15 minutes out of the way, to get "Hot and Fresh" donuts from y'all that you have been serving up since 1937, only to be told fat chance from the rudest employee at the drive up window. You cannot just go and get hot and fresh, it's only when they're coming out of the oven.... The most ridiculous part about this is I could've just drove right down the street to King Soopers to pick up the box of cold donuts that I literally just drove 15 minutes across town to get without the attitude. What a joke. Had to heat it up myself in my own oven when I got home. Amazing experience Krispy Kreme. You are winning read more

I have to use this as a confession moment!...the Hot Donuts sign was on...so we had to pull in and enjoy a free glazed original. KK is always going to have a place for those who want a sweet treat, but this location was a bit run down, dark and dirty. Staff was distracted and thankfully one of them broke away long enough to help us. Donuts are a bit pricey for what you get, but that's probably a good thing to keep from going overboard. read more

Krispy Kreme - Mixed dozen...son was all about the sprinkles on the cake donut! - Donuts Near Me - Lone Tree, Colorado

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Customer service is severely lacking. Perhaps this location would benefit from additional support and racially informed training.

Waited over 30 minutes to be helped and still never got our order correct. We came in with the hot now sign on and it turned off a few minutes before we were helped and never got our doughnut. No purchase made and never will. read more

Personally can't say anything bad about how good Krispy Kreme donuts is. A childhood favorite and still is. Plus their seasonal limited edition boxes The only downside I have to personally mention is their items are 80%-90% sold out hours and hours before close. Or cold and left out as the last pick read more

There is the most petty fucking people and and I have to pull out a printed fucking report card, fuck crispy crème and there shitty service

Staff were too busy singing and dancing to take orders. They would look over but didn't seem to care about tending to the customers.

Good chain donut shop that serves up hot and fresh donuts made in house. On the day of my visit I received my order straight off the conveyor belt. It was hot, fresh, soft and tasty. It looked and smelled so good I ate it before I even had a chance to leave the store! Good experience all around. read more

We have been here many times, never had bad service, maybe we are just lucky, We like the vibe, the great donuts watching the machine, always worth the stop. read more

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Say what you will about Krispy Kreme donuts, but I think they are pretty good. Donut purists out there will tell you that their donuts don't compare to others because they are not handmade; however, I think that allows them to produce a more consistent and lighter version of the handmade type. I really like how much lighter they are and how almost the entire donut is covered in frosting unlike their handmade counterparts. I would pass on their coffee if you go and focus on getting some of their original glazed while they are still warm. read more

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Went on free doughnut day with grandsons and son. It was crowded as to be expected. The wait of course was long but worth it. Will always go back for Kristy Keene doughnuts. read more

I have picked up donuts after 4:00pm and they have been wonderful! However, today the donuts were hard and didn't taste good at all!! We were all very disappointed!! read more

This location is terrible, they only havebdrive thru which guarantees you won't get what you want because you can't see the product or what they are doing. I order Classic Assorted Dozen $17.08 in total. I open the box at work and 6 original glazed & 6 chocolate iced is what they have in the box. No fruit filled no Kreme filled NO ASSORTED just 2 basic flavors!!! That's terrible don't waste your time until they reopen their lobby claim due to covid lobby closed! Let's start with giving assorted boxes of donuts not just 2 BASIC KAREN FLAVORS!!! read more

Krispy Kreme - Donuts Near Me - Lone Tree, Colorado

This is a stupid fcking store, the workers never answer their dam phone and they are never working just watching. We waited an hour for the delivery and they canceled the order on the way here and my kids and I cannot have dessert and now I have to call and go through a whole process to get a refund. read more

Lack of customer service. Was unwilling to sell unglazed donuts while they were making the donuts. The hot light was on and they only needed to take the donuts off prior to the glazer. Lady was unwilling to share her name with this "policy" and explained it was for health reasons that I could get sick. She could not elaborate as to why adding a glaze would make it safer. read more

Krispy Kreme - Please see screen shot about being able to sell unglazed donuts. - Donuts Near Me - Lone Tree, Colorado

The little boy working Christmas Eve needs better training, and thought not to lie. We ordered online two weeks ago the grinch dozen for today Christmas Eve at 4pm, my wife shows up and this little boy tells her and several other people that they are closed, he is by himself and won't be getting their orders. When asked why he is lying since other workers can be seen in the building he lies again and says they are leaving. Called customer service they didn't care and said they can't do anything about store issues when asked why they let you order when closed the lady said that's a store issue. No that's a you issue since it's a Krispy Kreme website. We will never order from Krispy Kreme again and the customer service from the store and corporate both sucked read more

Cold donuts at Krispy Kreme - yuck and waste of money. Also the employees can't speak English and tell you about the donuts or fillings. Awful read more

Attention and service is inconsistent. We just ordered a hot chocolate and the attendant didn't know about it. She wouldn't find out either. Finally, the chocolate was not well blended. Chocolate powder accumulated at the bottom of the cup. Donuts are excellent. Location and parking are great as well. This place needs to improve management or have owner's attention. It's not the first time. read more

My sister and I won (well she won) a free dozen donuts every month from krispy kreme on st Patrick's day. We have been receiving them every month (and usually order a lot of extras!) we assumed there were going to use the list we signed on receiving them, as they had all previous months. When we initially called they just said to came in, didn't mention a punch card. This month, we were not allowed to receive our donuts. The lady that had an issue with us receiving them was so incredibly rude about the issue. I work in food service, I handle issues with respect. I would have gently left (and did), but wow I have never been so accused of stealing in my life while respectfully explaining that this was okay. She walked up and immediately was rude to us before we had even spoken. We have seen her before and this is the service we expect, but she was near yelling at us when we asked if she could possibly look at the list and we could verify it was us through ID. We are pretty young in our 20s, but she certainly had an opinion of us before she even spoke to us. read more

The Smell You know you're at a Krispy Kreme store when the heavenly scent of fresh donuts comes knocking at your nose's door. It's just the best!! I need like...fifty candles with that smell. My home would smell soooo gooood!! The smell is terrific, and so too are the donuts. You just can't go wrong at Krispy Kreme, aside from the atrocious spelling. read more

Krispy Kreme - Donuts Near Me - Lone Tree, Colorado

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This is one of the few locations available in Colorado. I'm impressed with how clean the place is. You can see how they make the donuts through the glass windows. Everyone there is wearing gloves. However I noticed that they don't change their gloves when handling money. Either way, a little bacteria won't hurt. Come when the deals are special, you can find these coupons online. read more

Krispy Kreme - Donuts Near Me - Lone Tree, Colorado

Mark and the gang made a great morning for me and my boy. As always it's fun to see the doughnut machine. read more

Krispy Kreme - A boy loving his doughnut. - Donuts Near Me - Lone Tree, Colorado

The best donuts around! Always fresh and just melt in your mouth! I always go through the drive-thru and have never had any problems! (Haven't been back since covid). read more

Krispy Kreme - 05.19.20 - 2020 donuts for high school and college graduates! - Donuts Near Me - Lone Tree, Colorado

Donuts are good but service is not. Some workers have masks, some do not. The one getting my donuts breathing on all of them does not. They also have a horrible system where They have one person serving everybody inside and several people serving the drive-through line. This way people sit with their cars running in line adding to pollution rather than turning the car off and coming in. I think these little things matter. Next time I go elsewhere read more

Came in slightly grumpy, but the bro at the counter was awesome! Full of compliments and just enjoying life at the donut shop. Definitely keep supporting y'all. I don't care that u can't spell crispy or cream. Ur doing some wonderful work. read more

The workers were very rude and unhelpful. I ordered a 3 glaze for my birthday and when I asked if I could order more "Robert" rolled his eyes, huffed, and told me I needed to go to another employee to help me. I ordered a half dozen assorted, and "Robert" rang them all up separately and the total came to $14.72. I thought that was ridiculous for 6 donuts. I told him that was crazy expensive and he said that it wasn't his fault (which it definitely was not, because I know he didn't set the prices), but that "these things happen". I ended up not buying them, and I'm glad I didn't because the attitude of the employees was horrible and it shouldn't cost an arm and a leg for fried dough. Do better Krispy Kreme. read more

I don't care how good the donuts are. The service here is terrible. There is never enough staff to open the lobby in a post Covid economy. Line wraps around the store multiple times. Come on Kripsy Cream, I don't know what you are paying your employees but with the amount revenue you make from a store being wrapped around twice with customers willing to buy you should atleast pay your employees a decent wage to enough employees to serve your customers. And the icing on the cake is, this location has cut their hours from opening at 5am to opening at 7am. So the early orders are impossible. read more