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    Kraken Electric

    5.0 (1 review)
    Open • Open 24 hours

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    Electric inspection

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    3 years ago

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    Norburn Lighting

    Norburn Lighting

    (17 reviews)

    $$$

    Burnaby Heights, Brentwood

    When I walked into Norburn, there were 4 staff each behind their own desk. I perused the store for…read more20 minutes waiting to meet my husband and choose light fixtures for our bathrooms. During that 20 minutes, not one of the staff asked how I was doing or if I needed assistance. As soon as my husband stepped in, all of the staff perked up and asked how they could help him. I couldnt believe it. Not impressed at all.

    I would give this place 0 stars if Yelp allowed me. We walked in a Wednesday morning - the place…read morewas empty. We went there with our 21-month old son, so it wasn't like we could go unnoticed. Once we walked in the door, we saw 2 employees at the counter, another 1 at another desk, and at least another 3-4 walking around the store attending to whatever business they were attending to. NOT A SINGLE ONE OF THEM even acknowledged our existence. No "Hello", "Good afternoon", not even a smile. My husband actually had to say "Hello" to THEM, and he barely got a nod back. We looked at their bathroom vanity lights for a solid 20 minutes, and not a single person approached us to ask if we needed help. They didn't have the best selection either. Just 1 back wall of lights, around $200-400 range. Oh, the staff was too busy talking amongst themselves about what happened on last night's episode of Master Chef to bother with us. We walked out without getting a "Have a good day" or "Thank you" and vowed never to return. There are plenty of other lighting stores in Vancouver. Go somewhere where they actually acknowledge you and treat you as a potential customer.

    S & N Lighting Mfg Company

    S & N Lighting Mfg Company

    (6 reviews)

    "A highly professional team that responds promptly to inquiries and delivers on schedule. Their…read moreefficiency and commitment to quality make them a reliable choice for any project."

    If you are building or renovating, then you already know the trauma and stress that comes with…read moremaking decisions about purchases for your project/home. That's what we (myself, partner, sister and brother in law) have been doing the past 9 months building a brand new home. We had no idea what we didn't know - especially when it came to lighting fixtures both inside and outside. We had gone to a few stores in Surrey which had very little service and a slim selection. Then we found S&N. We met with one of their sales reps Kulvinder who started by suggesting a site consult to get to know our space, learn our design preferences, and to help us with a proper count of what we needed. Who knew lights come in different colours haha. He was so helpful and patient (dealing with 4 emotionally charged people) and gave us suggestions for what would actually fit and look good in our space. There was so much education around things to consider when making choices like LED or bulb, aesthetic and measurement for the walls etc. We ended up purchasing all of our lighting at S&N, and even found some beautiful legrand switches and plugs to really modernize our home. Any inspiration photos I found on pinterest or instagram Kulvinder found me the same or similar through their suppliers. They truly sell and work with integrity at S&N, not once did I feel like they were trying to upsell me, and they really had our best interest in mind. We asked a million and one questions and at all hours all days. We had last minute requests and purchases that we had to make because that's the joy of construction and Kulvinder always accommodated us. I am beyond grateful for this experience and would recommend S&N in a heartbeat. Do yourself a favour and go see Kulvinder for a one-stop shop experience.

    Kraken Electric - electricians - Updated September 2026

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